Haven At The Rim

★★★☆☆
  • 16631 Vance Jackson

    San Antonio, TX 78257

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WOW. JUST WOW! My boyfriend recently had to move out from this place because he had to take care of me. I was just diagnosed with breast cancer. He left about a month and a half earlier before the lease was up. When he received the remaining balance it was $5,750.88. It's only been about a month and it has been sent to collections already! I completely understand charging the 1,350 for one month and then the remaining for the next month but COME ON! These people are thieves! The apt was pretty clean when he left. He hired someone to clean and steam carpets. One carpet did need a little extra work which is also understandable. When he moved in they hadn't painted the apt because they took longer to get it ready than they were supposed to and he told them it was not a big deal to leave the color that was there, obviously he needed a roof over his head already so he didn't make a big stink of it. In the kitchen there was a drawer that did not open, but someone tried to open it and it accidentally came off, but this should not cost several hundred dollars to fix. So anyway there are all these charges for things they feel like putting in the bill so they can stick it to ya! Heartless! Also, every other month something is going on where they have to enter your apt. You don't know what time or how many people are coming in. So, if you enjoy the few times you get your alone time to rest from a long day or night of work, also consider this piece of information. I don't know about you, but after I have gone for my nap before getting up for some more work and someone wakes me up, then I can't go back to sleep and I feel tired the rest of the time. And I concur with the other person who posted about the staff being very short with you and not friendly (except of course when they're getting you to sign a lease). I'll be posting my review far and wide for all to see and hopefully they will be smart enough not to move in. Anyway, I guess that's all for my rant.

1
★☆☆☆☆

WOW. JUST WOW! My boyfriend recently had to move out from this place because he had to take care of me. I was just diagnosed with breast cancer. He left about a month and a half earlier before the lease was up. When he received the remaining balance it was $5,750.88. It's only been about a month and it has been sent to collections already! I completely understand charging the 1,350 for one month and then the remaining for the next month but COME ON! These people are thieves! The apt was pretty clean when he left. He hired someone to clean and steam carpets. One carpet did need a little extra work which is also understandable. When he moved in they hadn't painted the apt because they took longer to get it ready than they were supposed to and he told them it was not a big deal to leave the color that was there, obviously he needed a roof over his head already so he didn't make a big stink of it. In the kitchen there was a drawer that did not open, but someone tried to open it and it accidentally came off, but this should not cost several hundred dollars to fix. So anyway there are all these charges for things they feel like putting in the bill so they can stick it to ya! Heartless! Also, every other month something is going on where they have to enter your apt. You don't know what time or how many people are coming in. So, if you enjoy the few times you get your alone time to rest from a long day or night of work, also consider this piece of information. I don't know about you, but after I have gone for my nap before getting up for some more work and someone wakes me up, then I can't go back to sleep and I feel tired the rest of the time. And I concur with the other person who posted about the staff being very short with you and not friendly (except of course when they're getting you to sign a lease). I'll be posting my review far and wide for all to see and hopefully they will be smart enough not to move in. Anyway, I guess that's all for my rant.

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WOW. JUST WOW! My boyfriend recently had to move out from this place because he had to take care of me. I was just diagnosed with breast cancer. He left about a month and a half earlier before the lease was up. When he received the

3
★★★★★

WOW. JUST WOW! My boyfriend recently had to move out from this place because he had to take care of me. I was just diagnosed with breast cancer. He left about a month and a half earlier before the lease was up. When he received the

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Location, location, location! This is a great location! Shopping is wonderful. Great breezes and cooler than in the heart of down town. Close to parks, library, church, school, and I-10. Easy access to 1604, Fiesta Texas, Sea World and LaCantara Shopping. The Paladium is just across the street and fine restaurants abound. I love this location!

I've lived here for almost a year now. Having never lived in an apartment before, I didn't know what to expect. Over all, my experience has been very positive. My big disappointment was the view that was advertised. Since I rented sight unseen, I ended up with a terrible view.

As far as management being unfair, I would class it more as inexperienced and afraid of losing their position, so trying to conform to the letter of the rules from higher up.

I did notice that they were somewhat inefficient, but I was always treated well. The reviewer before me may have been on the receiving end of some complaints. There are, in the complex as in any other neighborhood, those who are are loud and inconsiderate of neighbors, but most residents are quiet and to themselves.

In the ads, it sounded like there would be mixers and community events to get residents acquainted with each other, but few materialized and some were rather hectic in nature. I offered several times to help and suggested that they organize a committee with a rep from each building to provide a line of communication. That was one time it seemed like the less communication they got from residents, the better they liked it.

We have had a change of managers now though and I must say things are much improved in the communications department. I'm sorry that my time in SA is almost up now that things are getting perfect here at the Rim.

4
★★★★☆

Location, location, location! This is a great location! Shopping is wonderful. Great breezes and cooler than in the heart of down town. Close to parks, library, church, school, and I-10. Easy access to 1604, Fiesta Texas, Sea World and LaCantara Shopping. The Paladium is just across the street and fine restaurants abound. I love this location!

I've lived here for almost a year now. Having never lived in an apartment before, I didn't know what to expect. Over all, my experience has been very positive. My big disappointment was the view that was advertised. Since I rented sight unseen, I ended up with a terrible view.

As far as management being unfair, I would class it more as inexperienced and afraid of losing their position, so trying to conform to the letter of the rules from higher up.

I did notice that they were somewhat inefficient, but I was always treated well. The reviewer before me may have been on the receiving end of some complaints. There are, in the complex as in any other neighborhood, those who are are loud and inconsiderate of neighbors, but most residents are quiet and to themselves.

In the ads, it sounded like there would be mixers and community events to get residents acquainted with each other, but few materialized and some were rather hectic in nature. I offered several times to help and suggested that they organize a committee with a rep from each building to provide a line of communication. That was one time it seemed like the less communication they got from residents, the better they liked it.

We have had a change of managers now though and I must say things are much improved in the communications department. I'm sorry that my time in SA is almost up now that things are getting perfect here at the Rim.

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Great floor plans and the apartments are honestly very nice. Unfortunately, if you sneeze or look at someone the wrong way a note will be on your door shortly. The manager, Rachael, has soured the living experience here, and some of the staff wish to manage your every move. One half of the complex is noisy, and the other half is too busy complaining about what other residents are doing. There's a lack of community focused outreach, programs and events.

So much is restricted due to rules that don't offer a, "why" behind them. They just lay down the law and say, "Deal with it." In every residential/hospitality based business, the people are the driving force behind what will establish a positive experience or a negative one. Behaviors exhibited by this management team are a clear indication they have defaulted to the apartment's nice construction and amenities to excuse their lack of personal attention to growing a thriving community. This, unfortunately, will catch up to everyone in short time if it hasn't already. With 13 reviews on this site mostly negative, the tells are beginning to show.

1
★★☆☆☆

Great floor plans and the apartments are honestly very nice. Unfortunately, if you sneeze or look at someone the wrong way a note will be on your door shortly. The manager, Rachael, has soured the living experience here, and some of the staff wish to manage your every move. One half of the complex is noisy, and the other half is too busy complaining about what other residents are doing. There's a lack of community focused outreach, programs and events.

So much is restricted due to rules that don't offer a, "why" behind them. They just lay down the law and say, "Deal with it." In every residential/hospitality based business, the people are the driving force behind what will establish a positive experience or a negative one. Behaviors exhibited by this management team are a clear indication they have defaulted to the apartment's nice construction and amenities to excuse their lack of personal attention to growing a thriving community. This, unfortunately, will catch up to everyone in short time if it hasn't already. With 13 reviews on this site mostly negative, the tells are beginning to show.

Pros: Design and construction

Cons: The mgmt staff

 

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