The Bluffs At Town Lake

★★★☆☆
  • 2005 Willow Creek Dr

    Austin, TX 78741

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Been living here for a few months. We got brand new wood laminate floors that look awesome and new carpet. We have a great view of what has to be the coolest pool I've ever seen at any apartment. They've done a lot of work to make some

3
★★★★★

Been living here for a few months. We got brand new wood laminate floors that look awesome and new carpet. We have a great view of what has to be the coolest pool I've ever seen at any apartment. They've done a lot of work to make some

.

This is the worst place I have ever lived. They never fix the items wrong with your apartment, even after going to the office more than 5 times to complain. My a/c stayed broke for over a week. My daughter had to go to the doctor and was put on a nebulizer(breathing machine) and the doctor said that it was probably environmental so when they did come out to fix my a/c they had to unscrew where the filter was. OH MY LORD YOU SHOULD HAVE SEEN THE FILTER!!! It was black I mean solid black. It didn't look like it could have ever been a filter. I had only lived at the apartment 1 1/2 months and that fixed mt a/c just by taking out the filter. My daughter had been getting these red bumps all over her body....long story the previous owners had 13 cats (according to my neighbors) FLEAS!!!!! AND GUESS WHAT 2 FULL WEEKS TO HAVE THEM SPRAYED. My windows had some kind of screwed in locks that I found out about when a maintnance guy poured bleach in my drain pipe on my a/c (because the drip pan wouldn't work) I was told this would fix the problem in a few minutes. IN A FEW MINUTES MY 7 MONTH OLD DAUGHTER STARTED CRYING. It took me a few seconds after trying the normal things like a bottle, toys, a funny face, to notice my EYES BURNING I cant tell you how much restraint I used in order to not do something I may still be behind bars for. I would think you should tell someone that bleach fumes and particals will be filling your apartment before walking out of the door. I have had water that wont drain in my tub for 2 weeks and have made 3 attempts to have them fix it. My list goes on and on folks but the bottom line for $775.00 per month you should not have to deal with this. I WOULD NEVER TELL ANYONE TO PAY THIS COMPANY TO LIVE HERE. STAY AWAY STAY AWAY STAY AWAY........IF YOU HAVE A KID AND YOU MOVE HERE AFTER READING THIS YOU WERE WARNED.
This is the worst place I have ever lived. They never fix the items wrong with your apartment, even after going to the office more than 5 times to complain. My a/c stayed broke for over a week. My daughter had to go to the doctor and was put on a nebulizer(breathing machine) and the doctor said that it was probably environmental so when they did come out to fix my a/c they had to unscrew where the filter was. OH MY LORD YOU SHOULD HAVE SEEN THE FILTER!!! It was black I mean solid black. It didn't look like it could have ever been a filter. I had only lived at the apartment 1 1/2 months and that fixed mt a/c just by taking out the filter. My daughter had been getting these red bumps all over her body....long story the previous owners had 13 cats (according to my neighbors) FLEAS!!!!! AND GUESS WHAT 2 FULL WEEKS TO HAVE THEM SPRAYED. My windows had some kind of screwed in locks that I found out about when a maintnance guy poured bleach in my drain pipe on my a/c (because the drip pan wouldn't work) I was told this would fix the problem in a few minutes. IN A FEW MINUTES MY 7 MONTH OLD DAUGHTER STARTED CRYING. It took me a few seconds after trying the normal things like a bottle, toys, a funny face, to notice my EYES BURNING I cant tell you how much restraint I used in order to not do something I may still be behind bars for. I would think you should tell someone that bleach fumes and particals will be filling your apartment before walking out of the door. I have had water that wont drain in my tub for 2 weeks and have made 3 attempts to have them fix it. My list goes on and on folks but the bottom line for $775.00 per month you should not have to deal with this. I WOULD NEVER TELL ANYONE TO PAY THIS COMPANY TO LIVE HERE. STAY AWAY STAY AWAY STAY AWAY........IF YOU HAVE A KID AND YOU MOVE HERE AFTER READING THIS YOU WERE WARNED.

0
★☆☆☆☆

This is the worst place I have ever lived. They never fix the items wrong with your apartment, even after going to the office more than 5 times to complain. My a/c stayed broke for over a week. My daughter had to go to the doctor and was put on a nebulizer(breathing machine) and the doctor said that it was probably environmental so when they did come out to fix my a/c they had to unscrew where the filter was. OH MY LORD YOU SHOULD HAVE SEEN THE FILTER!!! It was black I mean solid black. It didn't look like it could have ever been a filter. I had only lived at the apartment 1 1/2 months and that fixed mt a/c just by taking out the filter. My daughter had been getting these red bumps all over her body....long story the previous owners had 13 cats (according to my neighbors) FLEAS!!!!! AND GUESS WHAT 2 FULL WEEKS TO HAVE THEM SPRAYED. My windows had some kind of screwed in locks that I found out about when a maintnance guy poured bleach in my drain pipe on my a/c (because the drip pan wouldn't work) I was told this would fix the problem in a few minutes. IN A FEW MINUTES MY 7 MONTH OLD DAUGHTER STARTED CRYING. It took me a few seconds after trying the normal things like a bottle, toys, a funny face, to notice my EYES BURNING I cant tell you how much restraint I used in order to not do something I may still be behind bars for. I would think you should tell someone that bleach fumes and particals will be filling your apartment before walking out of the door. I have had water that wont drain in my tub for 2 weeks and have made 3 attempts to have them fix it. My list goes on and on folks but the bottom line for $775.00 per month you should not have to deal with this. I WOULD NEVER TELL ANYONE TO PAY THIS COMPANY TO LIVE HERE. STAY AWAY STAY AWAY STAY AWAY........IF YOU HAVE A KID AND YOU MOVE HERE AFTER READING THIS YOU WERE WARNED.
This is the worst place I have ever lived. They never fix the items wrong with your apartment, even after going to the office more than 5 times to complain. My a/c stayed broke for over a week. My daughter had to go to the doctor and was put on a nebulizer(breathing machine) and the doctor said that it was probably environmental so when they did come out to fix my a/c they had to unscrew where the filter was. OH MY LORD YOU SHOULD HAVE SEEN THE FILTER!!! It was black I mean solid black. It didn't look like it could have ever been a filter. I had only lived at the apartment 1 1/2 months and that fixed mt a/c just by taking out the filter. My daughter had been getting these red bumps all over her body....long story the previous owners had 13 cats (according to my neighbors) FLEAS!!!!! AND GUESS WHAT 2 FULL WEEKS TO HAVE THEM SPRAYED. My windows had some kind of screwed in locks that I found out about when a maintnance guy poured bleach in my drain pipe on my a/c (because the drip pan wouldn't work) I was told this would fix the problem in a few minutes. IN A FEW MINUTES MY 7 MONTH OLD DAUGHTER STARTED CRYING. It took me a few seconds after trying the normal things like a bottle, toys, a funny face, to notice my EYES BURNING I cant tell you how much restraint I used in order to not do something I may still be behind bars for. I would think you should tell someone that bleach fumes and particals will be filling your apartment before walking out of the door. I have had water that wont drain in my tub for 2 weeks and have made 3 attempts to have them fix it. My list goes on and on folks but the bottom line for $775.00 per month you should not have to deal with this. I WOULD NEVER TELL ANYONE TO PAY THIS COMPANY TO LIVE HERE. STAY AWAY STAY AWAY STAY AWAY........IF YOU HAVE A KID AND YOU MOVE HERE AFTER READING THIS YOU WERE WARNED.

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Don't get suckered in to the free wi-fi amenity. Yes, you get free wi-fi in your apartment, but you can't stream Netflix and you can barely watch a youtube video. Their internet connection also cuts out every five minutes or so and uploading is slow. This is one of the things that drew us in, b/c we thought we wouldn't have to pay for internet. Turns out since we don't want cable and can't watch tv online, we have to pay for internet now.

also, they are contracted through grande communications for internet and cable so if you must go through them. they are great, but if you have an existing account anywhere else, you need to drop them. Bluffs doesn't tell you any of this when you sign up, but when you log on to their website to connect to the internet, it tells you that streaming isn't going to be possible. just don't let the wi-fi be a determining factor. the problem is the lack of communication and their knowing that you can't stream and not telling people who specifically say they like the place b/c they won't have to get cable and can watch online.

thoroughly check out the unit that you want. we were shown the demo, but our actual apartment has tons of issues ranging from bugs, uneven carpet placement, chipped doors, old door knobs still from the original condemned building, no weather-stripping on doors or windows and the windows wouldn't open or shut properly.

yes, it is a vast improvement from the last place, but that is b/c the last place got condemned. there used to be foundational issues and they had to jack up the apartment so of course there are visible cracks that have been painted over in walls and in the doors.

the staff is friendly and it's close to downtown, but the neighborhood still has its issues so don't think that just b/c this place has upgraded, the neighborhood has too. all in all you are paying for location, so if that's what you want then this is a great place!!!

1
★★☆☆☆


Don't get suckered in to the free wi-fi amenity. Yes, you get free wi-fi in your apartment, but you can't stream Netflix and you can barely watch a youtube video. Their internet connection also cuts out every five minutes or so and uploading is slow. This is one of the things that drew us in, b/c we thought we wouldn't have to pay for internet. Turns out since we don't want cable and can't watch tv online, we have to pay for internet now.

also, they are contracted through grande communications for internet and cable so if you must go through them. they are great, but if you have an existing account anywhere else, you need to drop them. Bluffs doesn't tell you any of this when you sign up, but when you log on to their website to connect to the internet, it tells you that streaming isn't going to be possible. just don't let the wi-fi be a determining factor. the problem is the lack of communication and their knowing that you can't stream and not telling people who specifically say they like the place b/c they won't have to get cable and can watch online.

thoroughly check out the unit that you want. we were shown the demo, but our actual apartment has tons of issues ranging from bugs, uneven carpet placement, chipped doors, old door knobs still from the original condemned building, no weather-stripping on doors or windows and the windows wouldn't open or shut properly.

yes, it is a vast improvement from the last place, but that is b/c the last place got condemned. there used to be foundational issues and they had to jack up the apartment so of course there are visible cracks that have been painted over in walls and in the doors.

the staff is friendly and it's close to downtown, but the neighborhood still has its issues so don't think that just b/c this place has upgraded, the neighborhood has too. all in all you are paying for location, so if that's what you want then this is a great place!!!

Pros: awesome pool, close to downtown, great staff, cyber cafe

Cons: wi-fi is limited, neighborhood is bad, noise level loud

 

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