Jackson Hewitt Tax Service

★☆☆☆☆
Jackson Hewitt makes doing your taxes fast, convenient, and affordable! Find one of our thousands of locations right in your neighborhood.
  • 7429 West 10th St

    Indianapolis, IN 46214

    Map & Directions
  • 317-781-1040

About Jackson Hewitt Tax Service

Hours
9 AM - 6 PM

Finance

Finance
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Beware! I took my personal income taxes to them last year. This year I was audited and found to owe the government several thousand dollars because my preparer, who was on her cell phone the entire time, neglected input my income statements into their system. I usually do my own taxes, but I was rushed for time so I paid almost $400 to Jackson Hewitt to avoid the time and worry BIG MISTAKE. Now Ive wasted time with JH and the IRS working out the preparers mistake. They will only pay the $78 I owe in interest I owe but do not stand behind their service more than that. They havent even apologized. .. I was just told that the preparer didnt include the income from the statements. And when I asked how to file a complaint with management I was told that they could mail me an address to send a letter but wouldnt give me any contact information over the phone!

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★☆☆☆☆

Beware! I took my personal income taxes to them last year. This year I was audited and found to owe the government several thousand dollars because my preparer, who was on her cell phone the entire time, neglected input my income statements into their system. I usually do my own taxes, but I was rushed for time so I paid almost $400 to Jackson Hewitt to avoid the time and worry BIG MISTAKE. Now Ive wasted time with JH and the IRS working out the preparers mistake. They will only pay the $78 I owe in interest I owe but do not stand behind their service more than that. They havent even apologized. .. I was just told that the preparer didnt include the income from the statements. And when I asked how to file a complaint with management I was told that they could mail me an address to send a letter but wouldnt give me any contact information over the phone!

 

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