Allstate Insurance Company

★★★☆☆
  • 2401 Kaneville Rd

    Geneva, IL 60134

    Map & Directions
  • 630-262-0000

About Allstate Insurance Company

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  • Allstate
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Insurance

Insurance
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We moved to Geneva two years ago and have had All State for about 9 years. Mark is by far the best agent we have dealt with and we have dealt with 4. He explained in detail what our options were. He did not try to push us to buy more coverage and was very helpful and patient. We have our homeowners, auto and RV and another supplemental policy with All State. I would definitely recommend Mark and his staff if you are looking for a good agent.

4
★★★★☆

We moved to Geneva two years ago and have had All State for about 9 years. Mark is by far the best agent we have dealt with and we have dealt with 4. He explained in detail what our options were. He did not try to push us to buy more coverage and was very helpful and patient. We have our homeowners, auto and RV and another supplemental policy with All State. I would definitely recommend Mark and his staff if you are looking for a good agent.

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I have had auto and home insurance with this agent for over 10 years. He and staff have always been helpful in answering questions about coverage, ways to reduce costs, and how to file a claim or when it wasn't worth it to file a claim (minor hail damage). At one point the wrong info was on my auto insurance (amount of miles driven per year), and it took 5 times of them submitting it to AllState corporate to get it correct. But they kept at it! Reasonable costs, and nice to deal with a local person.

3
★★★☆☆

I have had auto and home insurance with this agent for over 10 years. He and staff have always been helpful in answering questions about coverage, ways to reduce costs, and how to file a claim or when it wasn't worth it to file a claim (minor hail damage). At one point the wrong info was on my auto insurance (amount of miles driven per year), and it took 5 times of them submitting it to AllState corporate to get it correct. But they kept at it! Reasonable costs, and nice to deal with a local person.

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2 out of 2 people found this review helpful.

.

I just read the previous review and I couldn't disagree more. I dealt with Richards staff and was so unhappy to say the least!! I suppose I shouldn't lump all the staff into the above statement. I dealt with a women named Bridget and she was so unpleasent and awful. I have recently been looking to change insurance providers and wanted to make that change with Allstate but I will not be doing that now. I also work for the distict and I will make sure to tell everyone I can not to use this company/branch and specifically NOT this agent. It really is a shame that such a reputable company would have someone that lacks such knowledge and more importantly people skills working for them.

0
★☆☆☆☆

I just read the previous review and I couldn't disagree more. I dealt with Richards staff and was so unhappy to say the least!! I suppose I shouldn't lump all the staff into the above statement. I dealt with a women named Bridget and she was so unpleasent and awful. I have recently been looking to change insurance providers and wanted to make that change with Allstate but I will not be doing that now. I also work for the distict and I will make sure to tell everyone I can not to use this company/branch and specifically NOT this agent. It really is a shame that such a reputable company would have someone that lacks such knowledge and more importantly people skills working for them.

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Rich and his staff are wonderful people that truly care and believe in the value of building lasting relationships. I?ve always felt I mattered, and that?s very important to me in this day and age where customer service is sometimes forgotten. I appreciate working with people who are genuine. Their knowledge and attentive service has kept me a loyal client for well over 7 years... as well as the fact that they saved me a significant amount of money when I switched over my auto insurance!
- Victoria, Geneva, IL

2
★★★★★

Rich and his staff are wonderful people that truly care and believe in the value of building lasting relationships. I?ve always felt I mattered, and that?s very important to me in this day and age where customer service is sometimes forgotten. I appreciate working with people who are genuine. Their knowledge and attentive service has kept me a loyal client for well over 7 years... as well as the fact that they saved me a significant amount of money when I switched over my auto insurance!
- Victoria, Geneva, IL

 

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