Roto-Rooter Plumbing & Drain Service

★★★★☆
Call Roto-Rooter today for all your plumbing needs
39.5832 -76.9901
Map and Directions to Roto-Rooter Plumbing & Drain Service

410-836-7048

9 Westminster Shopping Center, #104

Westminster, MD

21157

Get Directions

Shopping

Shopping
More choices in Westminster:
Resultset_next

Hyson's Appliances

1318 N Main St Hampstead, MD

Resultset_next

J J Gloss Home Appliance Ctr

2926 Baltimore Blvd Finksburg, MD

3.75 4
Hi! Sign in to let us know how Roto-Rooter Plumbing & Drain Service was?
Write a Review
Reviews 1 - 4 of 4.
.

I called 7/11/11 in the evening. The person who took the call asked what time the next day was convenient for me - 8-10 am or 10-12:00 noon. I was surprised to be offered a 2 hr window rather than 4 hr or no specific time. The next morning around 7:30 I received a phone call notifying me that the service person would arrive at my home between 8:30-8:45, which he did. He was polite, knowledgeable and explained what he was going to do. I was extremely pleased that he fixed the problem promptly and my only complaint was that the price seemed excessive for what he did and the amount of time spent on correcting the problem which was about 1.5 hr. My husband had tried correcting the leak but was unable to - that's why we contacted an expert. We are glad the situation is corrected but still feel $356. is excessive. A friend advised us against using RotoRooter saying they're good but way too expensive.

4
★★★★☆

I called 7/11/11 in the evening. The person who took the call asked what time the next day was convenient for me - 8-10 am or 10-12:00 noon. I was surprised to be offered a 2 hr window rather than 4 hr or no specific time. The next morning around 7:30 I received a phone call notifying me that the service person would arrive at my home between 8:30-8:45, which he did. He was polite, knowledgeable and explained what he was going to do. I was extremely pleased that he fixed the problem promptly and my only complaint was that the price seemed excessive for what he did and the amount of time spent on correcting the problem which was about 1.5 hr. My husband had tried correcting the leak but was unable to - that's why we contacted an expert. We are glad the situation is corrected but still feel $356. is excessive. A friend advised us against using RotoRooter saying they're good but way too expensive.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

professional service--most courteous service person---on time ---dressed neat and clean----went about the business at hand---all communications with rot-rooter---positive and helpful----liked the computer information prior to the visit-----service person explained all details and presented bill after the work was completed---would recommend roto-rooter to all our friends --neighbore and family---very well pleased

5
★★★★★

professional service--most courteous service person---on time ---dressed neat and clean----went about the business at hand---all communications with rot-rooter---positive and helpful----liked the computer information prior to the visit-----service person explained all details and presented bill after the work was completed---would recommend roto-rooter to all our friends --neighbore and family---very well pleased

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

I'm not sure I've had a worse experience than the one I had last night with Roto Rooter. I called them at 5:00 and was told they would send out someone between 5:30 and 7:30 which sounded reasonable. When no one called or showed up by 8:30 I called again to make sure the guy wasn't lost. I was told sorry, but that the previous job had taken longer than expected but that he would be there in a half hour. I would have appreciated a call to give me a heads up on what's going on, but ok. I figured he was still coming and it wouldn't be long. Well, when 9:45 rolled around and he still wasn't there I called and was told that the techs machine for clearing main sewar lines had broken down but that the other tech would be there as soon as he finished his current job. Getting irritated but the wife and kids needed to shower int he morning so I asked if there really was someone able to come or should I go to sleep and deal with this again in the morning. I was assued again and again that someone would be there. 11:00 I called again to check and was told again to hang in there and that it wouldn't be long. come 1:00 in the morning I finally received a call saying sorry, the other tech's machine was broken and no one could show up between 8 and 9. I said absolutely not.

1
★☆☆☆☆

I'm not sure I've had a worse experience than the one I had last night with Roto Rooter. I called them at 5:00 and was told they would send out someone between 5:30 and 7:30 which sounded reasonable. When no one called or showed up by 8:30 I called again to make sure the guy wasn't lost. I was told sorry, but that the previous job had taken longer than expected but that he would be there in a half hour. I would have appreciated a call to give me a heads up on what's going on, but ok. I figured he was still coming and it wouldn't be long. Well, when 9:45 rolled around and he still wasn't there I called and was told that the techs machine for clearing main sewar lines had broken down but that the other tech would be there as soon as he finished his current job. Getting irritated but the wife and kids needed to shower int he morning so I asked if there really was someone able to come or should I go to sleep and deal with this again in the morning. I was assued again and again that someone would be there. 11:00 I called again to check and was told again to hang in there and that it wouldn't be long. come 1:00 in the morning I finally received a call saying sorry, the other tech's machine was broken and no one could show up between 8 and 9. I said absolutely not.

.

I was in need of a plumber to clear my main sewer line. I contacted Roto-Rooter, and they promised to send a plumber within a specified time period. Before arrival, I received a follow up call to verify my address and to let me know the plumber was on his way. The plumber arrived when promised, and promptly began diagnosing the problem. He explained what he was going to do to resolve the blockage and let me know that another technician would send a camera through the drain line to verify the blockage was cleared and to check for any potential concerns. Both Jeff, the Plumber and Nathan, the Camera Specialist were very professional in handling the situation. My sewer drain is clear and I am glad I contacted Roto-Rooter. I will definitely call Roto-Rooter for any future plumbing problems I may have.

5
★★★★★

I was in need of a plumber to clear my main sewer line. I contacted Roto-Rooter, and they promised to send a plumber within a specified time period. Before arrival, I received a follow up call to verify my address and to let me know the plumber was on his way. The plumber arrived when promised, and promptly began diagnosing the problem. He explained what he was going to do to resolve the blockage and let me know that another technician would send a camera through the drain line to verify the blockage was cleared and to check for any potential concerns. Both Jeff, the Plumber and Nathan, the Camera Specialist were very professional in handling the situation. My sewer drain is clear and I am glad I contacted Roto-Rooter. I will definitely call Roto-Rooter for any future plumbing problems I may have.