Dumbo Plumbing and Heating

★★★★☆
40.7046 -73.9871
Map and Directions to Dumbo Plumbing and Heating

718-799-5852

10 Jay St

Brooklyn, NY

11201

Get Directions Photos

About Dumbo Plumbing and Heating

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Brooklyn:
Resultset_next

RR Plumbing Roto-Rooter

15514 Cohancy Street Jamaica, NY

Resultset_next

George's Sewer Services Clog Repair

2753 Nostrand Ave # 2 Brooklyn, NY

4.2 10
Hi! Sign in to let us know how Dumbo Plumbing and Heating was?
Write a Review
Reviews 1 - 10 of 10.
.

They sent incompetent technicians for a service call in July 2011 when my 5-6 year old central air conditioning unit was not staying on for more than 5-10 mins. The two technicians spent 15-20 mins "figuring out my system" and then declared that my "compressor was shot" and that I needed a new compressor (actually wrote that on the invoice). They then showed my some supposed test which proved this to be the case and told me that I might as well order a new blower as well because then everything would be under warranty. Their estimate was about $1500 for the system plus a day of labor. They then charged my $250 for the courtesy of inspecting my system and not repairing anything.

This would be all fine if I actually needed a new compressor and system! Being immediately suspicious of these technicians and their "expert advice", I hired a another company to get a second opinion. Low and behold, as the suspected, their advice was completely wrong. The problem was a clogged evaporator water drain which was diagnosed and cleaned in about 15 min by the new tech. He even had me climb up on the ladder and showed me the problem. The AC unit has worked completely fine since then and I have had no problems. No new compressor required. The technicians that Dumbo Plumbing and Heating sent over were either poorly trained or were purposefully trying to extract much more money from me by recommending extremely costly and unnecessary repairs.

Regrettably, when I tried to follow up with the manager at Dumbo Plumbing and Heating my two calls went unreturned (he was away until "next week" but would get back to me then). I even tried to email a very long and detailed complaint letter requesting reimbursement but the email listed on their "contact us" page of their website bounces as an unknown email address. Calling back to their main number got me a new, unpublished email address to which I sent the detailed complaint letter but to date I have had no response from this company.

I had had to seek resolution through my credit card company instead.

It is disappointing, as a DUMBO resident, to have to leave a terrible review of a local business, but not only was the technical service atrocious, verging on fraudulent but their customer service was equally appalling. Stay away and do not call these guys for service, especially if you have a central air system common in DUMBO buildings.

1
★☆☆☆☆

They sent incompetent technicians for a service call in July 2011 when my 5-6 year old central air conditioning unit was not staying on for more than 5-10 mins. The two technicians spent 15-20 mins "figuring out my system" and then declared that my "compressor was shot" and that I needed a new compressor (actually wrote that on the invoice). They then showed my some supposed test which proved this to be the case and told me that I might as well order a new blower as well because then everything would be under warranty. Their estimate was about $1500 for the system plus a day of labor. They then charged my $250 for the courtesy of inspecting my system and not repairing anything.

This would be all fine if I actually needed a new compressor and system! Being immediately suspicious of these technicians and their "expert advice", I hired a another company to get a second opinion. Low and behold, as the suspected, their advice was completely wrong. The problem was a clogged evaporator water drain which was diagnosed and cleaned in about 15 min by the new tech. He even had me climb up on the ladder and showed me the problem. The AC unit has worked completely fine since then and I have had no problems. No new compressor required. The technicians that Dumbo Plumbing and Heating sent over were either poorly trained or were purposefully trying to extract much more money from me by recommending extremely costly and unnecessary repairs.

Regrettably, when I tried to follow up with the manager at Dumbo Plumbing and Heating my two calls went unreturned (he was away until "next week" but would get back to me then). I even tried to email a very long and detailed complaint letter requesting reimbursement but the email listed on their "contact us" page of their website bounces as an unknown email address. Calling back to their main number got me a new, unpublished email address to which I sent the detailed complaint letter but to date I have had no response from this company.

I had had to seek resolution through my credit card company instead.

It is disappointing, as a DUMBO resident, to have to leave a terrible review of a local business, but not only was the technical service atrocious, verging on fraudulent but their customer service was equally appalling. Stay away and do not call these guys for service, especially if you have a central air system common in DUMBO buildings.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called Dumbo Plumbing to check my boiler. They were about an hour late. But when the technician finally arrived, he was able to walk me through the problem and help me understand why my boiler keeps giving me headaches. The price was fair. I was satisfied with the work and would recommend them to others in need of a plumber in the local brooklyn area.

3
★★★☆☆

I called Dumbo Plumbing to check my boiler. They were about an hour late. But when the technician finally arrived, he was able to walk me through the problem and help me understand why my boiler keeps giving me headaches. The price was fair. I was satisfied with the work and would recommend them to others in need of a plumber in the local brooklyn area.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My shower handle was broken, I couldn't turn it all the way toward the hot water. After a couple of weeks of suffering through cold showers, I gave Dumbo Plumbing a call. I had called some other companies around the area, but Dumbo was the quickest and easiest to make an appointment with. Plumber was there on time and replaced my shower handle cartridge in less than an hour!

5
★★★★★

My shower handle was broken, I couldn't turn it all the way toward the hot water. After a couple of weeks of suffering through cold showers, I gave Dumbo Plumbing a call. I had called some other companies around the area, but Dumbo was the quickest and easiest to make an appointment with. Plumber was there on time and replaced my shower handle cartridge in less than an hour!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dumbo Plumbing and Heating in Brooklyn fixed the clogg in the sink and toilet in my daughters bedroom bathroom. Im really glad with their work and that I was able to receive great service on the first time calling a plumber on the issue.

5
★★★★★

Dumbo Plumbing and Heating in Brooklyn fixed the clogg in the sink and toilet in my daughters bedroom bathroom. Im really glad with their work and that I was able to receive great service on the first time calling a plumber on the issue.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a problem with my sink the other day. The guy came over and it was fixed in no time. Plus I didn't have to spend all day waiting.

5
★★★★★

I had a problem with my sink the other day. The guy came over and it was fixed in no time. Plus I didn't have to spend all day waiting.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Peter the plumber in Brooklyn from dumbo plumbing and heating is a fantastic plumber. Two nights ago i had to call an emergency plumber in Brooklyn because i had a plumbing issue with my toilet. Dumbo plumbing and heating send out a great plumber that was able to fix my plumbing problem in less then an hour. my toilet was leaking for a wile until the plumber was able to fix it. i will most likely use dumbo plumbing and heating again if i will ever need a plumber in Brooklyn NY.

5
★★★★★

Peter the plumber in Brooklyn from dumbo plumbing and heating is a fantastic plumber. Two nights ago i had to call an emergency plumber in Brooklyn because i had a plumbing issue with my toilet. Dumbo plumbing and heating send out a great plumber that was able to fix my plumbing problem in less then an hour. my toilet was leaking for a wile until the plumber was able to fix it. i will most likely use dumbo plumbing and heating again if i will ever need a plumber in Brooklyn NY.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was pleased with the job they guy from Dumbo did the other day with my leaky shower. He came over looked at it and went to work fixing it. course he had to take some of the wall apart but he did fix the wall and my shower isn't leaking anymore.

4
★★★★☆

I was pleased with the job they guy from Dumbo did the other day with my leaky shower. He came over looked at it and went to work fixing it. course he had to take some of the wall apart but he did fix the wall and my shower isn't leaking anymore.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The guy was nice and he did a great job servicing my AC system making sure there were no bugs in the system before it got really hot. He found a few flaws and was able to fix them right away.

4
★★★★☆

The guy was nice and he did a great job servicing my AC system making sure there were no bugs in the system before it got really hot. He found a few flaws and was able to fix them right away.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

the guy that came over from Dumbo Plumbing and Heating did a good job fixing my drain when it clogged up. he was here when they said he would be. the price was reasonable. not much else to say other then I would use them again.

5
★★★★★

the guy that came over from Dumbo Plumbing and Heating did a good job fixing my drain when it clogged up. he was here when they said he would be. the price was reasonable. not much else to say other then I would use them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wish we called Dumbo Plumbing and Heating. They did what other companies couldn't and didn't charge a lot. They fixed the problem with our water heater right the first time and we haven't had a problem since.

5
★★★★★

Wish we called Dumbo Plumbing and Heating. They did what other companies couldn't and didn't charge a lot. They fixed the problem with our water heater right the first time and we haven't had a problem since.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Dumbo Plumbing and Heating

Plumbing installation and repair; water heater installation and repair; toilet installation and repair; drain cleaning, air conditioning installation and repair, heating installation and repair.

Articles and Advice

Similar Nearby

Similar Nearby

  1. 1
    0.77 mi
  2. 2
    0.78 mi
  3. 3
    0.87 mi
  4. 4
    0.91 mi
  5. 5
    0.92 mi