Platinum Maid

★☆☆☆☆
Mon - Sat 8:00AM - 5:00PM
  • 8604 2nd Ave

    Silver Spring, MD 20910

    Map & Directions
  • 301-658-7143

About Platinum Maid

Details
  • Maid & Butler Service
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If I could leave negative stars, it would still be to high for "Platinum" Maid. The customer service, or lack thereof, is atrocious. I cannot believe the manner in which they treat their customers. I wish I read the yelp reviews first and ignored the very likely fake award from www.top10maidservices.com (which is probably owned by them). I strongly suggest staying away from this company.

1
★☆☆☆☆

If I could leave negative stars, it would still be to high for "Platinum" Maid. The customer service, or lack thereof, is atrocious. I cannot believe the manner in which they treat their customers. I wish I read the yelp reviews first and ignored the very likely fake award from www.top10maidservices.com (which is probably owned by them). I strongly suggest staying away from this company.

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Platinum Maid Service was unreliable, unaccommodating, and had very poor customer service. Not only did they not come during the scheduled time, but they also failed to notify anybody that they would be unable to come on the scheduled day at all. They were unwilling to come during my first available alternative time, which meant that I had to reschedule our tenant's move-in, and they offered no concessions for my wasted time and inconvenience.

To say that my experience with this company was poor would be an understatement. I am completely embarrassed by their lack of customer service. I would strongly recommend against using this company for any cleaning need. They should rename the company "Bronze Maid".

1
★☆☆☆☆

Platinum Maid Service was unreliable, unaccommodating, and had very poor customer service. Not only did they not come during the scheduled time, but they also failed to notify anybody that they would be unable to come on the scheduled day at all. They were unwilling to come during my first available alternative time, which meant that I had to reschedule our tenant's move-in, and they offered no concessions for my wasted time and inconvenience.

To say that my experience with this company was poor would be an understatement. I am completely embarrassed by their lack of customer service. I would strongly recommend against using this company for any cleaning need. They should rename the company "Bronze Maid".

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Message from Platinum Maid

When it comes to maid service you won't find a more dedicated team of professionals, each of whom are carefully vetted before becoming certified Platinum Certified Maids. Whether you are searching for quality home cleaning support for residential property, move in or move out cleaning services for the commercial markets, or monthly apartment cleaning for your city dwelling, the Platinum Maid team is ready to serve you.

More about Platinum Maid

Domestic Contract Cleaning Service, Apartment Cleaners, Professional Carpet, Domestic Housekeeping Business, Kitchen and Bathroom Cleaning and More

 

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