Ruffles & Cream - Children's & Baby Boutique

★☆☆☆☆
  • 1111 Greenwich Dr.

    Arlington, TX 76018

    Map & Directions
  • 817-557-2359

About Ruffles & Cream - Children's & Baby Boutique

Categories
  • Children's Furniture Stores
  • Children's Clothing Stores
Hours
Monday: 08:00 AM - 10:00 AM
Tuesday: 08:00 AM - 10:00 AM
Wednesday: 08:00 AM - 10:00 AM
Thursday: 08:00 AM - 10:00 AM
Friday: 08:00 AM - 10:00 AM
Saturday: 08:00 AM - 10:00 AM
Sunday: 12:00 PM - 06:00 AM

Shopping

Shopping
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I placed an order for a bed-skirt & my order was canceled b/c the retailer listed the skirt incorrectly on their website. First, they had multiple excuses as to why my order was canceled basically blaming the manufacture. Their next step was to blame me for not calling b/c the price seemed low (Most items are not listed ala carte- so I'm not sure how they expected me to know the price was low). Finally, they admitted they are new & working out bugs with their system. The store is getting ready to remove ala carte items from the site & informed me no other sites sell ala carte. However, they are incorrect... I've done my research & there are a few other sites that do carry ala carte (not the same designer that I was looking at previously, but other beautiful designer items). Don??t buy from this retailer, it??s really not worth the hassle & they obviously do not believe in the customer is always right. I really don??t appreciate being told that I should have called them because of their mistake. Since the retailer said most customers will call if they believe an online item is priced incorrectly? I assume they make a lot of mistakes. Or, this excuse was totally fabricated to put the blame on me, the customer.

1
★☆☆☆☆

I placed an order for a bed-skirt & my order was canceled b/c the retailer listed the skirt incorrectly on their website. First, they had multiple excuses as to why my order was canceled basically blaming the manufacture. Their next step was to blame me for not calling b/c the price seemed low (Most items are not listed ala carte- so I'm not sure how they expected me to know the price was low). Finally, they admitted they are new & working out bugs with their system. The store is getting ready to remove ala carte items from the site & informed me no other sites sell ala carte. However, they are incorrect... I've done my research & there are a few other sites that do carry ala carte (not the same designer that I was looking at previously, but other beautiful designer items). Don??t buy from this retailer, it??s really not worth the hassle & they obviously do not believe in the customer is always right. I really don??t appreciate being told that I should have called them because of their mistake. Since the retailer said most customers will call if they believe an online item is priced incorrectly? I assume they make a lot of mistakes. Or, this excuse was totally fabricated to put the blame on me, the customer.

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Business Response:

Advised customer of incorrect pricing from manufacturer. Offered product at correct pricing and customer declined to except. We offer exquisite products at excellent prices and excellent customer service and we are very displeased with not being able to satisfy this one customer with anything we offered! We invite everyone to experience the wonderful shopping experience the Ruffles & Cream offers for yourselves!

Message from Ruffles & Cream - Children's & Baby Boutique

Visit oun online store at www.rufflesandcream.com fabulous Children's and Baby Boutique, Birthday Boutique & Gift Boutique.

More about Ruffles & Cream - Children's & Baby Boutique

Online Children's & Baby Boutique & Birthday Boutique - www.rufflesandcream.com - A baby boutique offering boutique clothing, baby birthday hats, birthday outfits, children's & baby bedding, nursery decor, kids wall art, wall letters and many other wonderful items for baby and children.

 

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