Hilton Pensacola Beach

★☆☆☆☆
  • 12 Via De Luna Drive

    Pensacola Beach, FL 32561

    Map & Directions
  • 850-916-2999

About Hilton Pensacola Beach

Categories
  • Hotels & Motels
  • Wedding Sites
  • Meeting Facilities
Hours
M-Su 24hr
Brands
  • Hilton Hotels & Resorts

Hotels & Travel

Hotels & Travel
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Saenger Theatre Box Office

118 Palafox Pl Pensacola, FL

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User Rating: 1 out of 5 stars \r\nby MP48312 07/28/2010 \r\nMy family and I booked a suite at this property. The first night of our stay we got a call from the front desk asking to search the room for an item left by the previous guest. We agreed.\r\n\r\nThe next day I was napping in one of the three bedrooms of the suite, while my family was down at the pool. I woke to two men, from the staff, in our room, unannounced, searching our room for the missing item.\r\n\r\nIf they were an honorable firm, they would have obtained our permission to search the room before they entered to conduct their second search for the missing item.\r\n\r\nI feel like I can't even leave the room. To do so would risk them searching our room and possibly our possessions.\r\n\r\nWhen I talked to the General Manager and Customer Service at Hilton Worldwide, I got told that housekeeping and engineering staff can enter our room to conduct their duties.\r\n\r\nInexcusable! My family and I feel invaded.\r\n\r\nWe do not know what, if any of our possessions they went through.\r\n\r\nIf you are ok with hotel staff searching your room, without your knowledge, this is the place to be. But if privacy and security is important to you, think again.\r\n

0
★☆☆☆☆

User Rating: 1 out of 5 stars \r\nby MP48312 07/28/2010 \r\nMy family and I booked a suite at this property. The first night of our stay we got a call from the front desk asking to search the room for an item left by the previous guest. We agreed.\r\n\r\nThe next day I was napping in one of the three bedrooms of the suite, while my family was down at the pool. I woke to two men, from the staff, in our room, unannounced, searching our room for the missing item.\r\n\r\nIf they were an honorable firm, they would have obtained our permission to search the room before they entered to conduct their second search for the missing item.\r\n\r\nI feel like I can't even leave the room. To do so would risk them searching our room and possibly our possessions.\r\n\r\nWhen I talked to the General Manager and Customer Service at Hilton Worldwide, I got told that housekeeping and engineering staff can enter our room to conduct their duties.\r\n\r\nInexcusable! My family and I feel invaded.\r\n\r\nWe do not know what, if any of our possessions they went through.\r\n\r\nIf you are ok with hotel staff searching your room, without your knowledge, this is the place to be. But if privacy and security is important to you, think again.\r\n

Pros: Beautiful property

Cons: Management is indifferent to your privacy and security

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User Rating: 1 out of 5 stars \r\nby MP48312 07/28/2010 \r\nMy family and I booked a suite at this property. The first night of our stay we got a call from the front desk asking to search the room for an item left by the previous guest. We agreed.\r\n\r\nThe next day I was napping in one of the three bedrooms of the suite, while my family was down at the pool. I woke to two men, from the staff, in our room, unannounced, searching our room for the missing item.\r\n\r\nIf they were an honorable firm, they would have obtained our permission to search the room before they entered to conduct their second search for the missing item.\r\n\r\nI feel like I can't even leave the room. To do so would risk them searching our room and possibly our possessions.\r\n\r\nWhen I talked to the General Manager and Customer Service at Hilton Worldwide, I got told that housekeeping and engineering staff can enter our room to conduct their duties.\r\n\r\nInexcusable! My family and I feel invaded.\r\n\r\nWe do not know what, if any of our possessions they went through.\r\n\r\nIf you are ok with hotel staff searching your room, without your knowledge, this is the place to be. But if privacy and security is important to you, think again.\r\n

0
★☆☆☆☆

User Rating: 1 out of 5 stars \r\nby MP48312 07/28/2010 \r\nMy family and I booked a suite at this property. The first night of our stay we got a call from the front desk asking to search the room for an item left by the previous guest. We agreed.\r\n\r\nThe next day I was napping in one of the three bedrooms of the suite, while my family was down at the pool. I woke to two men, from the staff, in our room, unannounced, searching our room for the missing item.\r\n\r\nIf they were an honorable firm, they would have obtained our permission to search the room before they entered to conduct their second search for the missing item.\r\n\r\nI feel like I can't even leave the room. To do so would risk them searching our room and possibly our possessions.\r\n\r\nWhen I talked to the General Manager and Customer Service at Hilton Worldwide, I got told that housekeeping and engineering staff can enter our room to conduct their duties.\r\n\r\nInexcusable! My family and I feel invaded.\r\n\r\nWe do not know what, if any of our possessions they went through.\r\n\r\nIf you are ok with hotel staff searching your room, without your knowledge, this is the place to be. But if privacy and security is important to you, think again.\r\n

Pros: Beautiful Hoelt

Cons: Management not concerned with your privacy and security

Message from Hilton Pensacola Beach

Our beachfront hotel in Pensacola Beach is located directly on the white sand beaches of the Gulf of Mexico in Florida. Most hotel rooms feature a Gulf Front private balcony, and suites include microwaves and refrigerators. Enjoy a location within walking distance to great dining, shopping and entertainment options. Amenities include: two outdoor Gulf Front pools, a children's play area, indoor pool/hot tub, seasonal children's program, multiple on-site dining options, 65-foot poolside bar (local laws apply), 24-hour Fitness Room, and 24-hour business center (complimentary). Plus, 30,000 sq. ft. of meeting/event space and complimentary in-lobby WiFi.

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