BEST Transportation

★★★☆☆
  • 8531 Page Ave. Suite 160

    St. Louis, MO 63114

    Map & Directions
  • 314-989-1500

About BEST Transportation

Categories
  • Taxis
  • Chauffeurs
  • Limousine Services
Details
  • Airport Transportation
Hours
M-Su 24hr
Emails
  • reservations@besttransportation.com
Year Established
  • 2002
Specialties
  • Corporate Travel
  • Airport Transportation
  • Wedding Transportation
  • VIP Transportation
  • Bachelor Parties
  • Bachelorette Parties
  • Birthday Parties
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Invoice
  • MasterCard
  • Visa
Languages
  • English

Personal Services

Personal Services
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.

We just used Best Transportation for our wedding at the end of March, 2011. Everything was great until the end of the night when we, the BRIDE and GROOM and WEDDING PARTY, got left at the reception.

We had to call the dispatch company (1215am) to find out what happened to our ride back to the hotel and they told us that someone on the last bus ride (1150pm) had puked on the steps. The bus driver just drove back to the dispatch and no one called to contact me, the bride, or my wedding coordinator to tell us.

When we called the dispatch they told us we had to either pay for another whole bus trip out to get us or we needed to find a cab to get home. They should have called when the passenger puked and notified us that we needed to find other means of transportation but we got no heads up.

Our reception ended at 11pm and we didn't get back to the hotel until 2am!!!! And the only reason we made it back to the hotel was that the Marriott manager got out of bed at 1am and came and got us in the Marriott shuttle!

Moreover, they made no real effort to rectify the situation afterwards. Horrible customer service and they ruined the end of our wedding night. I would absolutely NEVER use them again for anything nor would I recommend them to anyone!!!!!!!!!

0
★☆☆☆☆

We just used Best Transportation for our wedding at the end of March, 2011. Everything was great until the end of the night when we, the BRIDE and GROOM and WEDDING PARTY, got left at the reception.

We had to call the dispatch company (1215am) to find out what happened to our ride back to the hotel and they told us that someone on the last bus ride (1150pm) had puked on the steps. The bus driver just drove back to the dispatch and no one called to contact me, the bride, or my wedding coordinator to tell us.

When we called the dispatch they told us we had to either pay for another whole bus trip out to get us or we needed to find a cab to get home. They should have called when the passenger puked and notified us that we needed to find other means of transportation but we got no heads up.

Our reception ended at 11pm and we didn't get back to the hotel until 2am!!!! And the only reason we made it back to the hotel was that the Marriott manager got out of bed at 1am and came and got us in the Marriott shuttle!

Moreover, they made no real effort to rectify the situation afterwards. Horrible customer service and they ruined the end of our wedding night. I would absolutely NEVER use them again for anything nor would I recommend them to anyone!!!!!!!!!

.

I used BEST Transportation for my best friend's bachelorette party and it was perfect! Our driver was very accommodating and took us everywhere we wanted to go (even unplanned stops).

The rules about alcohol were very reasonable. There were no extra surcharges for bringing alcohol on the bus. In fact, the bus was stocked with ice to make drinks and with bottled water. Other companies said we would not be allowed to bring on Jello shots - but BEST Transportation said we could. (The only rule re: alcohol was no glass beer bottles.)

Overall, we had a great experience with friendly service at a great price. I highly recommend BEST Transportation for any of your transportation needs!! :)

2
★★★★★

I used BEST Transportation for my best friend's bachelorette party and it was perfect! Our driver was very accommodating and took us everywhere we wanted to go (even unplanned stops).

The rules about alcohol were very reasonable. There were no extra surcharges for bringing alcohol on the bus. In fact, the bus was stocked with ice to make drinks and with bottled water. Other companies said we would not be allowed to bring on Jello shots - but BEST Transportation said we could. (The only rule re: alcohol was no glass beer bottles.)

Overall, we had a great experience with friendly service at a great price. I highly recommend BEST Transportation for any of your transportation needs!! :)

Pros: Affordable, Up Front Pricing, Friendly Service

.

Our family just used Best Transportation for a Holiday Lights tour and it was great!! Our chauffeur was so nice and Desiree in the office was very helpful. It was a lot of fun for our family to see all of the Christmas Lights from our limo party bus. We will use this company again !!

2
★★★★★

Our family just used Best Transportation for a Holiday Lights tour and it was great!! Our chauffeur was so nice and Desiree in the office was very helpful. It was a lot of fun for our family to see all of the Christmas Lights from our limo party bus. We will use this company again !!

Pros: Excellent Service!!

.

Let me say I have experienced many limousine companies and well once you read this you will understand:
I cant thank BEST Transportation enough; my family went thru a horrific tragedy and needed last minute transportation for a group all day, they were not only the nicest company we spoke to on the phone but they didn't treat us like we were stupid for not booking months in advance. And were so accommodating and affordable, all the other companies wanted to nickel and dime us with charges for food and drink and fuel, and trying to make me tip before ever meeting my driver

To make the experience even better when the vehicle showed up it was beautiful, not a spec of dirt on it and the driver or really what should be called a chauffeur was perfect, she was very nicely dressed in a black suit and was very sensitive to our grief, she was with us the entire day and was one of the safest drivers I have ever ridden with.

I could go on and on about how great this company was; in the end they actually charged us for less than we thought because they only charged us for what we used instead of the extra hour and a half we booked with them.

* * * * * * * * * GREAT COMPANY - HIGHLY RECOMENDED * * * * * * * * *

2
★★★★★

Let me say I have experienced many limousine companies and well once you read this you will understand:
I cant thank BEST Transportation enough; my family went thru a horrific tragedy and needed last minute transportation for a group all day, they were not only the nicest company we spoke to on the phone but they didn't treat us like we were stupid for not booking months in advance. And were so accommodating and affordable, all the other companies wanted to nickel and dime us with charges for food and drink and fuel, and trying to make me tip before ever meeting my driver

To make the experience even better when the vehicle showed up it was beautiful, not a spec of dirt on it and the driver or really what should be called a chauffeur was perfect, she was very nicely dressed in a black suit and was very sensitive to our grief, she was with us the entire day and was one of the safest drivers I have ever ridden with.

I could go on and on about how great this company was; in the end they actually charged us for less than we thought because they only charged us for what we used instead of the extra hour and a half we booked with them.

* * * * * * * * * GREAT COMPANY - HIGHLY RECOMENDED * * * * * * * * *

Pros: Very Nice Staff - Clean Vehicles - Affordable Rates Without Hidden Fee's

Cons: Used other companies before finding them

.

I had a really bad experience with Best Transportation just a few weeks ago. I had a very important event and they charged me a huge unauthorized amount on my credit card - an amount not agreed upon. When I reviewed my account and called them, they were rude and refused to refund any money. Since then, I have filed complaints and including my bank regarding this situation. Please trust me and use someone else - there are so many other transporation companies that won't take your money unauthorized!

0
★☆☆☆☆

I had a really bad experience with Best Transportation just a few weeks ago. I had a very important event and they charged me a huge unauthorized amount on my credit card - an amount not agreed upon. When I reviewed my account and called them, they were rude and refused to refund any money. Since then, I have filed complaints and including my bank regarding this situation. Please trust me and use someone else - there are so many other transporation companies that won't take your money unauthorized!

Pros: They are local

Cons: Dishonest and overcharged without authorization

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