Dovelewis Er & Icu Animal Hospital

★★★☆☆
  • 1945 NW Pettygrove St

    Portland, OR 97209

    Map & Directions
  • 503-228-7281

Pets & Animals

Pets & Animals
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EFFF Dove lewis! they didnt tell me i wouldnt be getting my dogs remains back and they didnt help me with him what so ever. they GUESSED what was wrong with him and said thats all they could do for us so i had to put him down because he

3
★★★★★

EFFF Dove lewis! they didnt tell me i wouldnt be getting my dogs remains back and they didnt help me with him what so ever. they GUESSED what was wrong with him and said thats all they could do for us so i had to put him down because he

.

If you have ever sat in front of a salesman and thought to yourself "this guy is screwing me bigtime", then you know how I felt talking to the vet when he came out to talk to us about our pet. I was in sales for a long time and I can tell

3
★★★★★

If you have ever sat in front of a salesman and thought to yourself "this guy is screwing me bigtime", then you know how I felt talking to the vet when he came out to talk to us about our pet. I was in sales for a long time and I can tell

.

To start off with I came home from work one day to find my cat very cold lethargic and barely moving. I rushed him here immediately under the pretense they were a non-profit hospital with discounted prices and payment options as advertised. What I discover was shocking.

After waiting almost an hour to be seen (with an extremely cold barely breathing cat) finally we were seen by a very pleasant nurse I have no complaints about who did all the basic checkup work with him. Once the doctor came in he did a checkup for a few minutes left the room and came back with a dire story of how my cat had feline leukemia and would likely DIE overnight if he didn't get him everything on this list equaling close to 2k.

After breaking into tears because now this man is telling me my cat has no hope of survival unless I pay them more money than me as a early 20 something artist can afford if i sold everything I own. I asked about their payment options and was told there really weren't any and I'd be lucky to get a payment credit equaling $100. Then once the tears and hysterics were running he changed the story to "well maybe if we just give him some antibiotics that would be alright, and it's not really that bad. He could be ok in a couple days."

So the final total came to about $400 for a 20 minute checkup, warm saline solution, a FEV test, and clavamox for 10 days. Now I've worked with animal rescue groups in the past and I know what Clavamox actually costs, they charged a rediculously jacked up price equaling nearly 100x's it's actual cost. Non profit my-a**.

My cat was back to 100% in two days and has since been tested again for feline Leukemia and tested Negative. Your diagnosis was incorrect and you attempted to extort incredible amounts of money from a distraught pet owner. Shame on you!

1
★☆☆☆☆

To start off with I came home from work one day to find my cat very cold lethargic and barely moving. I rushed him here immediately under the pretense they were a non-profit hospital with discounted prices and payment options as advertised. What I discover was shocking.

After waiting almost an hour to be seen (with an extremely cold barely breathing cat) finally we were seen by a very pleasant nurse I have no complaints about who did all the basic checkup work with him. Once the doctor came in he did a checkup for a few minutes left the room and came back with a dire story of how my cat had feline leukemia and would likely DIE overnight if he didn't get him everything on this list equaling close to 2k.

After breaking into tears because now this man is telling me my cat has no hope of survival unless I pay them more money than me as a early 20 something artist can afford if i sold everything I own. I asked about their payment options and was told there really weren't any and I'd be lucky to get a payment credit equaling $100. Then once the tears and hysterics were running he changed the story to "well maybe if we just give him some antibiotics that would be alright, and it's not really that bad. He could be ok in a couple days."

So the final total came to about $400 for a 20 minute checkup, warm saline solution, a FEV test, and clavamox for 10 days. Now I've worked with animal rescue groups in the past and I know what Clavamox actually costs, they charged a rediculously jacked up price equaling nearly 100x's it's actual cost. Non profit my-a**.

My cat was back to 100% in two days and has since been tested again for feline Leukemia and tested Negative. Your diagnosis was incorrect and you attempted to extort incredible amounts of money from a distraught pet owner. Shame on you!

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.

I spoke to them two times on the phone and each time it was a different person, and each time the were short, kurt, and just downright rude and unpleasant.

I will go to the Tualatin Emergency instead.

3
★★★★★

I spoke to them two times on the phone and each time it was a different person, and each time the were short, kurt, and just downright rude and unpleasant.

I will go to the Tualatin Emergency instead.

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It was Christmas night a Saturday, and my dog, my Baby girl Leelu was not well, she had been unwell for a long time and it was the very end...I couldn't ask her to wait till Monday. She was in so much pain. I called so many places and

3
★★★★★

It was Christmas night a Saturday, and my dog, my Baby girl Leelu was not well, she had been unwell for a long time and it was the very end...I couldn't ask her to wait till Monday. She was in so much pain. I called so many places and

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I met with Josh Cruz, DVM about my cat Mittens. He took such good care of him and I could tell that he absolutely loves animals. I've read a lot of reviews on here and have only good things to say about this veterinary clinic (I've been here about 5 times). Any emergency vet clinic is going to be expensive because of the specialty of the doctors and the expense of the equipment.

2
★★★★☆

I met with Josh Cruz, DVM about my cat Mittens. He took such good care of him and I could tell that he absolutely loves animals. I've read a lot of reviews on here and have only good things to say about this veterinary clinic (I've been here about 5 times). Any emergency vet clinic is going to be expensive because of the specialty of the doctors and the expense of the equipment.

.

My wife and I drove from Beaverton to take our 4 month old pure bred African Savannah cat to Dove Lewis after she had been stepped on and was urinating blood. After about 15 minutes of waiting someone came out to look at our cat. They said that she was looking stable but that it was a serious injury and we would be seen by the doctor soon. We waited for nearly 3 hours and had asked several times what the wait time would be, a girl named Kira at the front desk was incredibly rude and cold to my wife for no reason. We ended up leaving Dove Lewis and driving to the Emergency Animal Hospital in Tualatin and they were great. There were other people in the waiting room and it still took less than an hour to get a full examination including ex-rays and a diagnosis. Dove Lewis might look nice and I have no problem paying a premium for that but after this horrible experience we will never go there again. If you want to wait hours in a freezing cold room and be talked to rudely by a snotty little brat, then go to Dove Lewis.

0
★☆☆☆☆

My wife and I drove from Beaverton to take our 4 month old pure bred African Savannah cat to Dove Lewis after she had been stepped on and was urinating blood. After about 15 minutes of waiting someone came out to look at our cat. They said that she was looking stable but that it was a serious injury and we would be seen by the doctor soon. We waited for nearly 3 hours and had asked several times what the wait time would be, a girl named Kira at the front desk was incredibly rude and cold to my wife for no reason. We ended up leaving Dove Lewis and driving to the Emergency Animal Hospital in Tualatin and they were great. There were other people in the waiting room and it still took less than an hour to get a full examination including ex-rays and a diagnosis. Dove Lewis might look nice and I have no problem paying a premium for that but after this horrible experience we will never go there again. If you want to wait hours in a freezing cold room and be talked to rudely by a snotty little brat, then go to Dove Lewis.

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I took my nearly 1 yr old pup to Dove Lewis for a partial blockage on Sat night. She was not in crisis but it was obvious to me that she had a recent blockage & I wanted her on IV fluids until I could get her to my personal vet. I didn't qualify for financial aid, if they even really have such a thing, & I was told if my pup had a crisis during the night & I weren't able to put down a $3,000 deposit in cash or on a credit card, they would euthanize my dog "in a very humane way". I was shocked. She was a healthy dog other than the partial blockage. Luckily my pup made it until early Mon morning when I picked her up & rushed her to my vet. Dove Lewis took one x-ray & kept her on IV fluids from around 8pm Sat night until 8am Mon morning without a crisis. No other treatment was provided & my bill was over $1,000. My vet took her in around 9 am & took an x-ray every 2 hrs until shortly after noon when he performed a difficult surgery to removed the small towel she swollowed. To be safe he kept her until Friday afternoon, coming in the evening to check on her. Several days later he removed her stitches & my bill was just over $900 & I didn't get the hard sell job to run more tests. When I sent Dove Lewis an e-mail asking why they advertise that they treat animals for free to save their life, they said they didn't have any more money for charity.

A vet tech that used to work for my vet had also worked for Dove Lewis. According to this tech, Dove Lewis spent a small fortune on a new state-of-the-art machine & discussed openly amongst the staff that they need to use it any chance they get so they can bill the $2,000+ charge per test to help pay for the machine. This is not the old Dove Lewis that cared about the lives of animals, although they would like you to think so. This is a new corporation that cares about their bottom line at the expense of the animals AND the owners' pocketbooks. I have since used the emergency clinic in Tualatin & am very happy with the treatment & the cost. My vet has since taken Dove Lewis' number off his answer machine & replaced it with the Tualatin emergency clinic.

0
★☆☆☆☆

I took my nearly 1 yr old pup to Dove Lewis for a partial blockage on Sat night. She was not in crisis but it was obvious to me that she had a recent blockage & I wanted her on IV fluids until I could get her to my personal vet. I didn't qualify for financial aid, if they even really have such a thing, & I was told if my pup had a crisis during the night & I weren't able to put down a $3,000 deposit in cash or on a credit card, they would euthanize my dog "in a very humane way". I was shocked. She was a healthy dog other than the partial blockage. Luckily my pup made it until early Mon morning when I picked her up & rushed her to my vet. Dove Lewis took one x-ray & kept her on IV fluids from around 8pm Sat night until 8am Mon morning without a crisis. No other treatment was provided & my bill was over $1,000. My vet took her in around 9 am & took an x-ray every 2 hrs until shortly after noon when he performed a difficult surgery to removed the small towel she swollowed. To be safe he kept her until Friday afternoon, coming in the evening to check on her. Several days later he removed her stitches & my bill was just over $900 & I didn't get the hard sell job to run more tests. When I sent Dove Lewis an e-mail asking why they advertise that they treat animals for free to save their life, they said they didn't have any more money for charity.

A vet tech that used to work for my vet had also worked for Dove Lewis. According to this tech, Dove Lewis spent a small fortune on a new state-of-the-art machine & discussed openly amongst the staff that they need to use it any chance they get so they can bill the $2,000+ charge per test to help pay for the machine. This is not the old Dove Lewis that cared about the lives of animals, although they would like you to think so. This is a new corporation that cares about their bottom line at the expense of the animals AND the owners' pocketbooks. I have since used the emergency clinic in Tualatin & am very happy with the treatment & the cost. My vet has since taken Dove Lewis' number off his answer machine & replaced it with the Tualatin emergency clinic.

Pros: None

Cons: They would rather kill a dog than treat it for free

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They nickeled and dimed me for every single small thing possible, and what was worse is that they even charged me for a whole bunch of treatments my cat never even received. I had to go through the itemized bills with them many times to remove a lot of false charges. They even charged for using kleenex.

Go to Canby Vet Clinic in Tualatin instead for after hours emergency care - they're open from 6pm to 8am weekdays and 24 hours during the weekend. They're much more honest and kinder folks there.

Dove Lewis has very poor customer service, and the vet was not good either. After charging me to high heavens, they just euthanized my pet in the end and refused to negotiate charges that i felt were not justified, especially given that my cat died in the end.

Too expensive.

0
★☆☆☆☆

They nickeled and dimed me for every single small thing possible, and what was worse is that they even charged me for a whole bunch of treatments my cat never even received. I had to go through the itemized bills with them many times to remove a lot of false charges. They even charged for using kleenex.

Go to Canby Vet Clinic in Tualatin instead for after hours emergency care - they're open from 6pm to 8am weekdays and 24 hours during the weekend. They're much more honest and kinder folks there.

Dove Lewis has very poor customer service, and the vet was not good either. After charging me to high heavens, they just euthanized my pet in the end and refused to negotiate charges that i felt were not justified, especially given that my cat died in the end.

Too expensive.

Pros: Nothing

Cons: Dishonest, Expensive and Useless

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I came home from work one evening to find my 4 month old dwarf bunny rabbit very sick. I rushed him to Dove Lewis where I had to wait more than three hours to see a vet. The vet didn't do anything, no tests, no exam, no nothing. The vet just took one look at my bunny and told me I had no choice but to either euthanize my bunny or simply watch him die. I ended up having to pay $400 for nothing. This place is a horrible excuse for an emergency hospital, let alone veterinary care.

1
★☆☆☆☆

I came home from work one evening to find my 4 month old dwarf bunny rabbit very sick. I rushed him to Dove Lewis where I had to wait more than three hours to see a vet. The vet didn't do anything, no tests, no exam, no nothing. The vet just took one look at my bunny and told me I had no choice but to either euthanize my bunny or simply watch him die. I ended up having to pay $400 for nothing. This place is a horrible excuse for an emergency hospital, let alone veterinary care.

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1 out of 1 people found this review helpful.

.

My Peanut was suffering and in pain. I said goodbye to him the most beautiful and amazing way that I could have ever hoped for. Thank you Dove Lewis for being real with us about our baby and making our last experience with him as lovely as he was. You were far too expensive, but you were honest and kind.

I am sorry that others feel that they did not have as great experiene as we did. I will miss my best friend forever, but will be grateful to you for as long.

2
★★★★★

My Peanut was suffering and in pain. I said goodbye to him the most beautiful and amazing way that I could have ever hoped for. Thank you Dove Lewis for being real with us about our baby and making our last experience with him as lovely as he was. You were far too expensive, but you were honest and kind.

I am sorry that others feel that they did not have as great experiene as we did. I will miss my best friend forever, but will be grateful to you for as long.

Pros: Professional and kind

Cons: Very expensive

.

FIRST OF ALL THE ONLY GOOD THING ABOUT THIS PLACE IS THE WEEKEND AVAILABILITY, EVERYTHING ELSE SUCKS! THESE PEOPLE ARE ALL ABOUT MONEY! HOW CAN EVERYDAY PEOPLE AFFORD TO SAVE THEYRE PETS WITH QUOTES LIKE (3,000-6,000) FOR AN INTESTINAL BLOCKAGE. FIRST OFF LET ME SAY NEW TO THE AREA AFTER RELOCATING HERE FROM SO.CAL ABOUT 6 MONTHS AGO.ADMITTED MY FRENCH BULLDOG AFTER REPEATED VOMITING, AND LACK OF APPETITE. MET WITH "JOSH CRUZ DVM" HE PERFORMED 1 XRAY THAT SHOWED AN IRRITATED BOWEL, HE COULDNT BE 100% SURE IF THE GREY AREA SHOWING THE SMALL INTESTINE WAS BLOCKED, OR IF IT WAS GAS (GAS SHOWS UP BLACK ON XRAY). HE THEN BEGAN TO TELL ME THAT HE FELT DUE TO THE SYMPTOMS, THERE WAS AN ISSUE WITH BLOCKAGE IN THE SMALL INTESTINE, WHICH MADE SENSE. JOSH CRUZ (DVM) THEN QUOTED ME 3000.00 MINIMUM TO START AND CAN EXCEED UP TO 6000.00 SURGERY ALONE, NOT INCLUDING PREP (BLOODWORK,XRAYS,)ETC. FIRST I WAS EXTREMELY SHOCKED AT THE AMOUNT THEN I PROCEEDED TO TELL HIM I COULD NOT AFFORD THE PROCEDURE, DUE TO MY RELOCATION, WE THEN DISCUSSED OTHER OPTIONS SUCH AS: EUTHASASIA, I WAS VERY UPSET TO DUE THE FACT THAT SINCE I DONT HAVE 6000.00 GRAND IN MY ACCOUNT I CANT SAVE MY BEST FRIENDS LIFE? I THEN STARTED TO TEAR UP AND START TO CALL OTHER FAMILY MEMBERS BACK IN SO CAL TO ASK FOR SOME SUPPORT. I GATHERED UP 2000.00, WHICH WOULDENT EVEN GET THE PROCEDURE GOING. HE THEN ESCORTED ME TO THE ROOM IN THE BACK OF THE FACILITY WHERE YOU SAY YOUR LAST GOODBYES, THE VET TECH BROUGHT OUT MY DOG AND "JOSH CRUZ DVM" THEN PROCEEDED TO TELL ME DUE TO MY FINANCIAL SITUATION, HE FELT EUTHANASIA WAS THE MOST HUMANE WAY TO GO, I WAS STUCK, NOT ENOUGH MONEY? I WAS THINKING OF VET CLINICS IN THE AREA SINCE IT WAS A SUNDAY NIGHT NOTHING ELSE WAS OPEN? HE THEN TOLD ME HE WOULD GIVE ME A FEW MINUTES ALONE WITH MY BUDDY TO SAY MY LAST GOODBYES. THE VET TECH CAME BACK IN WITH A CONSENT FORM STATING THE EUTHANASIA PROCESS, WHICH THEY WANTED ME TO SIGN, I REFUSED!! HE THEN REPLIED" YOU NEED TO MAKE UP YOUR MIND I HAVE OTHER CLIENTS" I WAS SHOCKED AT THE WORDS THAT CAME OUT OF HIS MOUTH? RUSHING ME TO SIGN MY BEST FRIENDS LIFE AWAY, MIND YOU, MY DOG IS ONLY YEAR AND A HALF OLD. I THEN WRAPPED MY BUDDY UP IN A BLANKET AND PROCEEDED TO WALK OUT OF THE ROOM INTO THE LOBBY AND DEMAND: PAIN MEDS, NAUSEA MEDS, AND FLUIDS WHICH TOTALED 280.00 I THEN LEFT "DOVE LEWIS," TOOK MY DOG HOME AND PRAYED FOR A MIRACLE , THAT NIGHT GOOGLED ALL VETS OPEN ON WEEKENDS, FOUND A GODS SEND BY THE NAME OF "TUALATIN VET CLINIC" . I THEN RUSHED MY DOG OVER THERE WAS IMMEDIATLY GREETED BY THE FRIENDLY, AND COMPASSIONATE STAFF ESCORTED TO THE ROOM, XRAYS PERFORMED (MORE THAN 1, AT DIFFERNT ANGLES OF THE INFLAMMED INTESTINE) GIVEN A QUOTE OF 2000.00 AGREED AND SIGNED AND THE SURGERY WAS A SUCCESS, THE DAMN DOG ATE A HAZELNUT WITH SHELL, (BULLDOGS?) (CAN YOU BELIEVE DOVE LEWIS AND JOSH CRUZ DVM ) A REPUTABLE VET WOULDENT EVEN GIVE ME A REFERRAL? THOSE HEARTLESS B_STAR_DS! I WOULD LIKE TO THANK THE SURGEONS AND STAFF AT THE EMERGENCY VET CLINIC OF TUALATIN FOR THEIR COMPASSION, SERVICE AND UNDERSTANDING! YOU HAVE TO BE RICH TO SAVE YOUR DOGS LIFE AT "DOVE LEWIS" IF YOUR NOT, ALL YOU GET IS A URN WITH ASHES! PLEASE BEWARE...........

0
★☆☆☆☆

FIRST OF ALL THE ONLY GOOD THING ABOUT THIS PLACE IS THE WEEKEND AVAILABILITY, EVERYTHING ELSE SUCKS! THESE PEOPLE ARE ALL ABOUT MONEY! HOW CAN EVERYDAY PEOPLE AFFORD TO SAVE THEYRE PETS WITH QUOTES LIKE (3,000-6,000) FOR AN INTESTINAL BLOCKAGE. FIRST OFF LET ME SAY NEW TO THE AREA AFTER RELOCATING HERE FROM SO.CAL ABOUT 6 MONTHS AGO.ADMITTED MY FRENCH BULLDOG AFTER REPEATED VOMITING, AND LACK OF APPETITE. MET WITH "JOSH CRUZ DVM" HE PERFORMED 1 XRAY THAT SHOWED AN IRRITATED BOWEL, HE COULDNT BE 100% SURE IF THE GREY AREA SHOWING THE SMALL INTESTINE WAS BLOCKED, OR IF IT WAS GAS (GAS SHOWS UP BLACK ON XRAY). HE THEN BEGAN TO TELL ME THAT HE FELT DUE TO THE SYMPTOMS, THERE WAS AN ISSUE WITH BLOCKAGE IN THE SMALL INTESTINE, WHICH MADE SENSE. JOSH CRUZ (DVM) THEN QUOTED ME 3000.00 MINIMUM TO START AND CAN EXCEED UP TO 6000.00 SURGERY ALONE, NOT INCLUDING PREP (BLOODWORK,XRAYS,)ETC. FIRST I WAS EXTREMELY SHOCKED AT THE AMOUNT THEN I PROCEEDED TO TELL HIM I COULD NOT AFFORD THE PROCEDURE, DUE TO MY RELOCATION, WE THEN DISCUSSED OTHER OPTIONS SUCH AS: EUTHASASIA, I WAS VERY UPSET TO DUE THE FACT THAT SINCE I DONT HAVE 6000.00 GRAND IN MY ACCOUNT I CANT SAVE MY BEST FRIENDS LIFE? I THEN STARTED TO TEAR UP AND START TO CALL OTHER FAMILY MEMBERS BACK IN SO CAL TO ASK FOR SOME SUPPORT. I GATHERED UP 2000.00, WHICH WOULDENT EVEN GET THE PROCEDURE GOING. HE THEN ESCORTED ME TO THE ROOM IN THE BACK OF THE FACILITY WHERE YOU SAY YOUR LAST GOODBYES, THE VET TECH BROUGHT OUT MY DOG AND "JOSH CRUZ DVM" THEN PROCEEDED TO TELL ME DUE TO MY FINANCIAL SITUATION, HE FELT EUTHANASIA WAS THE MOST HUMANE WAY TO GO, I WAS STUCK, NOT ENOUGH MONEY? I WAS THINKING OF VET CLINICS IN THE AREA SINCE IT WAS A SUNDAY NIGHT NOTHING ELSE WAS OPEN? HE THEN TOLD ME HE WOULD GIVE ME A FEW MINUTES ALONE WITH MY BUDDY TO SAY MY LAST GOODBYES. THE VET TECH CAME BACK IN WITH A CONSENT FORM STATING THE EUTHANASIA PROCESS, WHICH THEY WANTED ME TO SIGN, I REFUSED!! HE THEN REPLIED" YOU NEED TO MAKE UP YOUR MIND I HAVE OTHER CLIENTS" I WAS SHOCKED AT THE WORDS THAT CAME OUT OF HIS MOUTH? RUSHING ME TO SIGN MY BEST FRIENDS LIFE AWAY, MIND YOU, MY DOG IS ONLY YEAR AND A HALF OLD. I THEN WRAPPED MY BUDDY UP IN A BLANKET AND PROCEEDED TO WALK OUT OF THE ROOM INTO THE LOBBY AND DEMAND: PAIN MEDS, NAUSEA MEDS, AND FLUIDS WHICH TOTALED 280.00 I THEN LEFT "DOVE LEWIS," TOOK MY DOG HOME AND PRAYED FOR A MIRACLE , THAT NIGHT GOOGLED ALL VETS OPEN ON WEEKENDS, FOUND A GODS SEND BY THE NAME OF "TUALATIN VET CLINIC" . I THEN RUSHED MY DOG OVER THERE WAS IMMEDIATLY GREETED BY THE FRIENDLY, AND COMPASSIONATE STAFF ESCORTED TO THE ROOM, XRAYS PERFORMED (MORE THAN 1, AT DIFFERNT ANGLES OF THE INFLAMMED INTESTINE) GIVEN A QUOTE OF 2000.00 AGREED AND SIGNED AND THE SURGERY WAS A SUCCESS, THE DAMN DOG ATE A HAZELNUT WITH SHELL, (BULLDOGS?) (CAN YOU BELIEVE DOVE LEWIS AND JOSH CRUZ DVM ) A REPUTABLE VET WOULDENT EVEN GIVE ME A REFERRAL? THOSE HEARTLESS B_STAR_DS! I WOULD LIKE TO THANK THE SURGEONS AND STAFF AT THE EMERGENCY VET CLINIC OF TUALATIN FOR THEIR COMPASSION, SERVICE AND UNDERSTANDING! YOU HAVE TO BE RICH TO SAVE YOUR DOGS LIFE AT "DOVE LEWIS" IF YOUR NOT, ALL YOU GET IS A URN WITH ASHES! PLEASE BEWARE...........

Pros: WEEKEND AVAILABILITY?

Cons: PRICES, THE SERVICE, THE VET "JOSH CRUZ (DVM) BEWARE

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I walked in just after midnight and when the triage nurse came out and led me back to a room I could totally tell she was high. Also, she had little red bumps all over her arms which were rail thin. Then the receptionist came in to give me paperwork and she could barely talk and was shaking and making grunting sounds that tweekers do. The doc seemed alright, but the other two were high on meth.

0
★☆☆☆☆

I walked in just after midnight and when the triage nurse came out and led me back to a room I could totally tell she was high. Also, she had little red bumps all over her arms which were rail thin. Then the receptionist came in to give me paperwork and she could barely talk and was shaking and making grunting sounds that tweekers do. The doc seemed alright, but the other two were high on meth.

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I took my dog to DL when she had trouble breathing on a weekend night. The people were all kind and helpful. They took care of her and I was surprised that the total bill including an antihistamine injection was $106. I am a student so I am grateful to have such great care that I could afford right in my neighborhood.

5
★★★★★

I took my dog to DL when she had trouble breathing on a weekend night. The people were all kind and helpful. They took care of her and I was surprised that the total bill including an antihistamine injection was $106. I am a student so I am grateful to have such great care that I could afford right in my neighborhood.

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.

We took our SADDI to Dove Lewis in early July of 2009 because the growth on the side of her mouth had become infected. I was completely upset when we went in, knowing our financial situation would make it difficult for us to receive proper medical treatment, but I had heard Dove Lewis had a history of helping people n our situation. The nurse who came in was very polite, but said there was little she could do for us and we should go see our regular vet (which we didn't have one) as it would be less expensive. The nurse didn't even give examination SADDI, just basically told us the services at Dove Lewis could not help us because of our situation. The follow day we went to West Slope Animal Clinic and as soon as the doctor saw SADDI he said "Oh my that is nasty looking", without so much as a thought for our emotional state. He said he was not an expert on cancers and suggested we go to another doctor that he gave us the information for. I tried to call twice and received voice mail each time, so SADDI, Devon and I drove to the address. It was at Dove Lewis. SADDI and Devon waited in the car while I went inside to explain SADDI's condition and our situation. The receptionist who helped me was quickly dismissive in suggesting Dove Lewis couldn't help us that even for the doctor to look at SADDI would cost $90.00, which we didn't have. The lobby was full of other patients with more coming in and out. I stood there being belittled and in tears. Emotionally I was drained and had to sit down. The receptionist looked at me and said "I don't know what you want us to do for you", as everyone looked over at me. Barely able to speak, I begged her to just help our SADDI. PLEASE. She released a heavy sigh and began searching the Internet to find other vets who could help us with our situation. She wrote down a few names and numbers and then said, in a very belittling tone, "This is all I can do for you". We then went to St. John's Companion Clinic and saw a very understanding and seemingly caring doctor who prescribed pills for SADDI to fight the infection and she said it could even possibly shrink the growth=2 0and possibly make it even go away. We should try the pills and return in a couple of months. The pills worked to clear the infection, but did little for the growth. We in less than a month later and saw a different doctor who said we were basically given false hope with the pills and SADDI should have had surgery to remove the growth. He offered to do it, confident he could remove the entire thing. We left feeling hopeful, but still confused why Dove Lewis couldn't have at least started us on the pills. Four days after the last vet visit, we were forced to put our beloved SADDI to sleep because she had become to weak to even stand and would not have survived to the scheduled surgery. After 13 1/2 glorious years of love, devotion, joy and friendship, SADDI died in my arms at the Tualatin Emergency Animal hospital, where we were treated with respect, tenderness and understanding.

Dove Lewis needs use there funding raise money to train their employee's to be compassionate, understanding and humane.

0
★☆☆☆☆

We took our SADDI to Dove Lewis in early July of 2009 because the growth on the side of her mouth had become infected. I was completely upset when we went in, knowing our financial situation would make it difficult for us to receive proper medical treatment, but I had heard Dove Lewis had a history of helping people n our situation. The nurse who came in was very polite, but said there was little she could do for us and we should go see our regular vet (which we didn't have one) as it would be less expensive. The nurse didn't even give examination SADDI, just basically told us the services at Dove Lewis could not help us because of our situation. The follow day we went to West Slope Animal Clinic and as soon as the doctor saw SADDI he said "Oh my that is nasty looking", without so much as a thought for our emotional state. He said he was not an expert on cancers and suggested we go to another doctor that he gave us the information for. I tried to call twice and received voice mail each time, so SADDI, Devon and I drove to the address. It was at Dove Lewis. SADDI and Devon waited in the car while I went inside to explain SADDI's condition and our situation. The receptionist who helped me was quickly dismissive in suggesting Dove Lewis couldn't help us that even for the doctor to look at SADDI would cost $90.00, which we didn't have. The lobby was full of other patients with more coming in and out. I stood there being belittled and in tears. Emotionally I was drained and had to sit down. The receptionist looked at me and said "I don't know what you want us to do for you", as everyone looked over at me. Barely able to speak, I begged her to just help our SADDI. PLEASE. She released a heavy sigh and began searching the Internet to find other vets who could help us with our situation. She wrote down a few names and numbers and then said, in a very belittling tone, "This is all I can do for you". We then went to St. John's Companion Clinic and saw a very understanding and seemingly caring doctor who prescribed pills for SADDI to fight the infection and she said it could even possibly shrink the growth=2 0and possibly make it even go away. We should try the pills and return in a couple of months. The pills worked to clear the infection, but did little for the growth. We in less than a month later and saw a different doctor who said we were basically given false hope with the pills and SADDI should have had surgery to remove the growth. He offered to do it, confident he could remove the entire thing. We left feeling hopeful, but still confused why Dove Lewis couldn't have at least started us on the pills. Four days after the last vet visit, we were forced to put our beloved SADDI to sleep because she had become to weak to even stand and would not have survived to the scheduled surgery. After 13 1/2 glorious years of love, devotion, joy and friendship, SADDI died in my arms at the Tualatin Emergency Animal hospital, where we were treated with respect, tenderness and understanding.

Dove Lewis needs use there funding raise money to train their employee's to be compassionate, understanding and humane.

Pros: One star is too many for Dove Lewis

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This was a horrible experience for my cat and I. I will never go back to Dove Lewis and do not recommend them to anyone. I took my kitty here after a Saturday morning trip to my normal vet didn't produce answers and my cat seemed to get worse. Dove Lewis suggested I bring him in based on the symptoms I gave (They told me is was likely a blockage). I waited over 2 hours before hearing anything about the status of my cat. Then I was called into a room--essentially they didn't know what was going on. The doctor suggested a pain injection and pain meds. And a course of antibiotics in case of a UTI. Fine. I then waited another hour for them to prep my kitty and pay. The bill was $205. I should also insert here, my kitty is very DIFFICULT during an exam---which the doctor should have easily seen. What do they give me for meds? Oral syringes! I told them there was NO WAY I would get my cat to take any of that---even put on his food he wouldn't eat. Another 20 minutes later they finally changed the meds to pills.......and oh, surprisingly it was $38 dollars cheaper. This place does not care about pets OR people. They're interested in profit, and have horrible service. I will NEVER go here again.

0
★☆☆☆☆

This was a horrible experience for my cat and I. I will never go back to Dove Lewis and do not recommend them to anyone. I took my kitty here after a Saturday morning trip to my normal vet didn't produce answers and my cat seemed to get worse. Dove Lewis suggested I bring him in based on the symptoms I gave (They told me is was likely a blockage). I waited over 2 hours before hearing anything about the status of my cat. Then I was called into a room--essentially they didn't know what was going on. The doctor suggested a pain injection and pain meds. And a course of antibiotics in case of a UTI. Fine. I then waited another hour for them to prep my kitty and pay. The bill was $205. I should also insert here, my kitty is very DIFFICULT during an exam---which the doctor should have easily seen. What do they give me for meds? Oral syringes! I told them there was NO WAY I would get my cat to take any of that---even put on his food he wouldn't eat. Another 20 minutes later they finally changed the meds to pills.......and oh, surprisingly it was $38 dollars cheaper. This place does not care about pets OR people. They're interested in profit, and have horrible service. I will NEVER go here again.

Cons: High Fees, Long Waits, Zero Answers

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I read through most of the reviews here last night debating whether or not to take my cat in to Dove Lewis or another facility, as over the course of a late afternoon he'd gone from normal to clearly seriously ill. I decided to go as it was closest to my home, and as soon as I walked in a vet performed triage at the front desk and diagnosed a urinary blockage - we'd suspected as much given this cat's prior history with urinary problems. After an exam that included blood work and pain meds, I was brought to a private exam room and told that my cat was in seriously critical condition (and I was showed the results of the lab work), and given my options. I decided to euthanize - he was an hour or two away from natural death as it was, and this way at least was painless.

From the moment I walked in the door, to the time I left, everything was handled in what I can only call the best possible way to lose a pet. I was given time, privacy, and support. I was able to pay beforehand and leave by a private door. I was able to hold my cat while he was given the injection, and I was able to have as much time with him before and afterwards as I wanted. Going home with an empty cat carrier is surreal, and it's not supposed to feel good (and it didn't), but I thank the staff at Dove Lewis for making what could have been a terrible experience as gentle and easy as possible.

As for the main complaints of the other reviews -

Cost: Health care without insurance is expensive. It's a fact that complex medical procedures, hospitalizations, and drugs will cost money. If you can't afford it, you can't afford it - it's not a conspiracy on the part of veterinarians to deny your animal the care you want them to have.

Emphasis on euthanasia: I don't know that this is true, but even if it is, so what? A person can understand going through pain in order to achieve a different outcome; an animal cannot. All my cat would have understood was pain, being forced to swallow stuff, pain, and being forced to swallow stuff, repeated again and again and again. I would never be able to fool myself into believing I would have done it for his sake; it would have been for mine, and asking a pet to undergo that to satisfy my own desires is cruel. Euthanasia is nothing to sneer at.

Vet staff: Perhaps there's been a stunning amount of turnover at Dove Lewis lately. Everyone I dealt with there was of the utmost professionalism, and very kind to my cat, and to me. I think it was very clear what kind of shape he was in from the time I walked in, they had a good idea how it was going to go, and they made the way there as easy as possible.

5
★★★★★

I read through most of the reviews here last night debating whether or not to take my cat in to Dove Lewis or another facility, as over the course of a late afternoon he'd gone from normal to clearly seriously ill. I decided to go as it was closest to my home, and as soon as I walked in a vet performed triage at the front desk and diagnosed a urinary blockage - we'd suspected as much given this cat's prior history with urinary problems. After an exam that included blood work and pain meds, I was brought to a private exam room and told that my cat was in seriously critical condition (and I was showed the results of the lab work), and given my options. I decided to euthanize - he was an hour or two away from natural death as it was, and this way at least was painless.

From the moment I walked in the door, to the time I left, everything was handled in what I can only call the best possible way to lose a pet. I was given time, privacy, and support. I was able to pay beforehand and leave by a private door. I was able to hold my cat while he was given the injection, and I was able to have as much time with him before and afterwards as I wanted. Going home with an empty cat carrier is surreal, and it's not supposed to feel good (and it didn't), but I thank the staff at Dove Lewis for making what could have been a terrible experience as gentle and easy as possible.

As for the main complaints of the other reviews -

Cost: Health care without insurance is expensive. It's a fact that complex medical procedures, hospitalizations, and drugs will cost money. If you can't afford it, you can't afford it - it's not a conspiracy on the part of veterinarians to deny your animal the care you want them to have.

Emphasis on euthanasia: I don't know that this is true, but even if it is, so what? A person can understand going through pain in order to achieve a different outcome; an animal cannot. All my cat would have understood was pain, being forced to swallow stuff, pain, and being forced to swallow stuff, repeated again and again and again. I would never be able to fool myself into believing I would have done it for his sake; it would have been for mine, and asking a pet to undergo that to satisfy my own desires is cruel. Euthanasia is nothing to sneer at.

Vet staff: Perhaps there's been a stunning amount of turnover at Dove Lewis lately. Everyone I dealt with there was of the utmost professionalism, and very kind to my cat, and to me. I think it was very clear what kind of shape he was in from the time I walked in, they had a good idea how it was going to go, and they made the way there as easy as possible.

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I read through most of the reviews here (and on insider pages) last night debating whether or not to take my cat in to Dove Lewis or another facility, as over the course of a late afternoon he'd gone from normal to clearly seriously ill. I decided to go as it was closest to my home, and as soon as I walked in a vet performed triage at the front desk and diagnosed a urinary blockage - we'd suspected as much given this cat's prior history with urinary problems. After an exam that included lab work and pain meds, I was brought to a private exam room and told that my cat was in seriously critical condition (and I was showed the results of the lab work), and given my options. I decided to euthanize - he was an hour or two away from natural death as it was, and this way at least was painless.

From the moment I walked in the door, to the time I left, everything was handled in what I can only call the best possible way to lose a pet. I was given time, privacy, and support. I was able to pay beforehand and leave by a private door. I was able to hold my cat while he was given the injection, and I was able to have as much time with him before and afterwards as I wanted. Going home with an empty cat carrier is surreal, and it's not supposed to feel good (and it didn't), but I thank the staff at Dove Lewis for making what could have been a terrible experience as gentle and easy as possible.

2
★★★★★

I read through most of the reviews here (and on insider pages) last night debating whether or not to take my cat in to Dove Lewis or another facility, as over the course of a late afternoon he'd gone from normal to clearly seriously ill. I decided to go as it was closest to my home, and as soon as I walked in a vet performed triage at the front desk and diagnosed a urinary blockage - we'd suspected as much given this cat's prior history with urinary problems. After an exam that included lab work and pain meds, I was brought to a private exam room and told that my cat was in seriously critical condition (and I was showed the results of the lab work), and given my options. I decided to euthanize - he was an hour or two away from natural death as it was, and this way at least was painless.

From the moment I walked in the door, to the time I left, everything was handled in what I can only call the best possible way to lose a pet. I was given time, privacy, and support. I was able to pay beforehand and leave by a private door. I was able to hold my cat while he was given the injection, and I was able to have as much time with him before and afterwards as I wanted. Going home with an empty cat carrier is surreal, and it's not supposed to feel good (and it didn't), but I thank the staff at Dove Lewis for making what could have been a terrible experience as gentle and easy as possible.

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Our coonhound was suffering from lower back problems and was in a lot of pain. On a late Sunday night we googled area animal hospitals and settled on Dove Lewis because it was close to where we live. When we walked in we were greeted by the front desk. They quickly called in an assistant to find out the seriousness of our pup.

He was able to walk in the clinic and wasn't bleeding, so we did have to wait. While waiting several other animals came in; a dog that ate snail bait, a nest of birds that fell, a stray kitty. Every animal that walked in was quickly checked to see how serious each situation was. Of course snail bait dog went before us, and I am glad they did. I couldn't image the stress the snail bait pooch's parents were feeling!

The vet discussed every option we had and the pricing of each (I am a recent college grad=broke). I felt like I was in control of my pet's care. Everything was fully explained and how I should follow up with my veterinarian was explained as well.

The facility is clean, welcoming and state of the art. This place is much better than any human emergency room I have visited. Their service, staff and facility is top notch.

THANK YOU DOVE LEWIS!

2
★★★★★

Our coonhound was suffering from lower back problems and was in a lot of pain. On a late Sunday night we googled area animal hospitals and settled on Dove Lewis because it was close to where we live. When we walked in we were greeted by the front desk. They quickly called in an assistant to find out the seriousness of our pup.

He was able to walk in the clinic and wasn't bleeding, so we did have to wait. While waiting several other animals came in; a dog that ate snail bait, a nest of birds that fell, a stray kitty. Every animal that walked in was quickly checked to see how serious each situation was. Of course snail bait dog went before us, and I am glad they did. I couldn't image the stress the snail bait pooch's parents were feeling!

The vet discussed every option we had and the pricing of each (I am a recent college grad=broke). I felt like I was in control of my pet's care. Everything was fully explained and how I should follow up with my veterinarian was explained as well.

The facility is clean, welcoming and state of the art. This place is much better than any human emergency room I have visited. Their service, staff and facility is top notch.

THANK YOU DOVE LEWIS!

Pros: Great NW location, 24/7 & 365

Cons: Long wait (remember, it IS an emergency room)

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My husband and I had to take our cat to Dove Lewis after he started having difficulty breathing. He was fine one day and then he was not. As soon as we arrived at the Clinic they rushed him into an oxygen tent and then 10 minutes later gave us the prognosis he had CHF and they were not sure he could be saved and if they could he would have to stay in the hospital for days and then be put on medication for his heart. The advice was he was in a lot of pain and would be best to put him down. We had our cat for 10 years we loved like he was a real boy so the decision was painful yes. We did not want him suffering because we could not bear our loss of him. We were put in a room with him to say our good byes. We were offered as much time as we needed. The final bill was prepared we paid before we saw him for our good-bye so when we were ready to leave we go out the side door privately.We feel we (all 3 of us ) were treated with dignity, compassion and respect by the staff. A few days later we received a beautiful note with our beloved cats paw prints on a nice card stock for our memory of him. We would recommend Dove Lewis if you need emergency care for a pet.

4
★★★★☆

My husband and I had to take our cat to Dove Lewis after he started having difficulty breathing. He was fine one day and then he was not. As soon as we arrived at the Clinic they rushed him into an oxygen tent and then 10 minutes later gave us the prognosis he had CHF and they were not sure he could be saved and if they could he would have to stay in the hospital for days and then be put on medication for his heart. The advice was he was in a lot of pain and would be best to put him down. We had our cat for 10 years we loved like he was a real boy so the decision was painful yes. We did not want him suffering because we could not bear our loss of him. We were put in a room with him to say our good byes. We were offered as much time as we needed. The final bill was prepared we paid before we saw him for our good-bye so when we were ready to leave we go out the side door privately.We feel we (all 3 of us ) were treated with dignity, compassion and respect by the staff. A few days later we received a beautiful note with our beloved cats paw prints on a nice card stock for our memory of him. We would recommend Dove Lewis if you need emergency care for a pet.

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I have an 18 year old cat with kidney failure, hyperthyroidism and a heart murmur. She's a very happy cat still, just sleeps a little more than usual and we're very much battling with low weight from the hyperthyroidism. One evening she was dealing with what seemed to me like constipation, howling and walking around our house desperately trying to go to the bathroom. We had been to our regular vet the day before with similar symptoms and were told that she had no blockage. I really thought I was going to have to make the decision that night to put her down and went to Dove Lewis hoping just to make her more comfortable. The doctor there listened to me and believed my guess as to what was wrong even though, at first glance, he could find no blockage. After a more in-depth exam and x-ray, they found the blockage and were able to relieve her. They even washed her blanket while she was there. She's still doing well! Our large breed dog has also been there and we received great care. I found it only marginally higher cost than our regular vet - and both were for a Sunday or late at night.

4
★★★★☆

I have an 18 year old cat with kidney failure, hyperthyroidism and a heart murmur. She's a very happy cat still, just sleeps a little more than usual and we're very much battling with low weight from the hyperthyroidism. One evening she was dealing with what seemed to me like constipation, howling and walking around our house desperately trying to go to the bathroom. We had been to our regular vet the day before with similar symptoms and were told that she had no blockage. I really thought I was going to have to make the decision that night to put her down and went to Dove Lewis hoping just to make her more comfortable. The doctor there listened to me and believed my guess as to what was wrong even though, at first glance, he could find no blockage. After a more in-depth exam and x-ray, they found the blockage and were able to relieve her. They even washed her blanket while she was there. She's still doing well! Our large breed dog has also been there and we received great care. I found it only marginally higher cost than our regular vet - and both were for a Sunday or late at night.

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My neighbor had gotten home from work to her dog in the front room with a half eaten label of pest posion. I rushed her and her dog to Dove Lewis because it was a sunday and a holiday weekend. We get there and a man comes and asks what happened and then has her fill out a paper with information on it. He then tells her it will cost $75 for an exam, its a standard exam price and $40 for them to have the dog vomiit so they can check to see if theres anything. So she was fine cuz she knew she had enough for that. They took the dog and were there for about 20mins. A lady comes up and takes my neighbor in the exam room to go over everything and when she came out she was mad because instead of it originally being $40 it was $100 for the inducied vomiiting.. She didnt have enough money for that. I said I will cover it cuz she was about $50 short. Then when the lady comes back up and talked about he medication needed she wouldnt give a price, so we were asumming it was fairly cheap.
Well they printed her off a copy of the recipt for her to go over and the total was $418.. that is wrong. You dont quote someone one price then jack it way up when its over and your stuck. The receptionist was rude to us and all of the other clients, which didnt help the anger she already had.
All in all I would never recommend this place unless your rich for whenever one of your pets get into something or get hurt.

0
★☆☆☆☆

My neighbor had gotten home from work to her dog in the front room with a half eaten label of pest posion. I rushed her and her dog to Dove Lewis because it was a sunday and a holiday weekend. We get there and a man comes and asks what happened and then has her fill out a paper with information on it. He then tells her it will cost $75 for an exam, its a standard exam price and $40 for them to have the dog vomiit so they can check to see if theres anything. So she was fine cuz she knew she had enough for that. They took the dog and were there for about 20mins. A lady comes up and takes my neighbor in the exam room to go over everything and when she came out she was mad because instead of it originally being $40 it was $100 for the inducied vomiiting.. She didnt have enough money for that. I said I will cover it cuz she was about $50 short. Then when the lady comes back up and talked about he medication needed she wouldnt give a price, so we were asumming it was fairly cheap.
Well they printed her off a copy of the recipt for her to go over and the total was $418.. that is wrong. You dont quote someone one price then jack it way up when its over and your stuck. The receptionist was rude to us and all of the other clients, which didnt help the anger she already had.
All in all I would never recommend this place unless your rich for whenever one of your pets get into something or get hurt.

Pros: They helped my neighbors dog.

Cons: Everything.

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We brought our dog in with a torn esophagus (he caught a stick right into the back of his mouth). When we brought him in, he could barely breathe and had started abscesses around his throat. He spent 3 nights at dove Lewis and had surgery while he was there. We saw the great care and truly felt that our dog was given lots of attention by the staff. The bill was $4600, but we were apprised of the costs each day and given options. Owning a pet is a luxury and just like anything in life, you need to be prepared for emergencies. Dove Lewis needs to pay it's doctors, employees and for all of the equipment, etc. If we hadn't had savings, we also would have had to euthanize our pet - if he even would have made it. We wouldn't have our dog today if it weren't for Dove Lewis and our personal savings.

5
★★★★★

We brought our dog in with a torn esophagus (he caught a stick right into the back of his mouth). When we brought him in, he could barely breathe and had started abscesses around his throat. He spent 3 nights at dove Lewis and had surgery while he was there. We saw the great care and truly felt that our dog was given lots of attention by the staff. The bill was $4600, but we were apprised of the costs each day and given options. Owning a pet is a luxury and just like anything in life, you need to be prepared for emergencies. Dove Lewis needs to pay it's doctors, employees and for all of the equipment, etc. If we hadn't had savings, we also would have had to euthanize our pet - if he even would have made it. We wouldn't have our dog today if it weren't for Dove Lewis and our personal savings.

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So many heartbreaking stories all sounding the same. My 6 yr old cat woke me up at 3 am moaning and panting -- I saw bloody fluid on the bedding. I immediately got dressed and took her to Dove Lewis. Her blood-pressure and temperature were both low. They gave her IV fluids and talked to me about the probable cost of finding a diagnosis and treatment -- more than $2500. I did not have the money, but offered them a down payment and making payments for her care. They refused and suggested a better alternative would be euthanasia. I was devastated and humiliated, but felt I had no choice. To this day, I don't know what was wrong with her. She was playing and eating normally the day before. I wrote Dove Lewis a check for almost $400 for her care that morning. I will never recommend Dove Lewis to anyone and am angry that they have fund drives for charity cases -- who are those cases?

0
★☆☆☆☆

So many heartbreaking stories all sounding the same. My 6 yr old cat woke me up at 3 am moaning and panting -- I saw bloody fluid on the bedding. I immediately got dressed and took her to Dove Lewis. Her blood-pressure and temperature were both low. They gave her IV fluids and talked to me about the probable cost of finding a diagnosis and treatment -- more than $2500. I did not have the money, but offered them a down payment and making payments for her care. They refused and suggested a better alternative would be euthanasia. I was devastated and humiliated, but felt I had no choice. To this day, I don't know what was wrong with her. She was playing and eating normally the day before. I wrote Dove Lewis a check for almost $400 for her care that morning. I will never recommend Dove Lewis to anyone and am angry that they have fund drives for charity cases -- who are those cases?

Pros: Can't think of any right now

Cons: Many... see above

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So many heartbreaking stories all sounding the same. My 6 yr old cat woke me up at 3 am moaning and panting -- I saw blood on the bedding. I immediately got dressed and took her to Dove Lewis. Her blood pressure and temperature were both low. They gave her IV fluids and talked to me about the probable cost of finding a diagnosis and treatment -- more than $2500. I did not have the money, but offered them a down payment and making payments for her care. They refused and suggested a better alternative would be euthanasia. I was devastated and humiliated, but felt I had no choice. To this day, I don't know what was wrong with her. She was playing and eating normally the day before. I wrote Dove Lewis a check for almost $400 for her care that morning. I will never recommend Dove Lewis to anyone and am angry that they have fund drives for charity cases -- who are those cases?

1
★☆☆☆☆

So many heartbreaking stories all sounding the same. My 6 yr old cat woke me up at 3 am moaning and panting -- I saw blood on the bedding. I immediately got dressed and took her to Dove Lewis. Her blood pressure and temperature were both low. They gave her IV fluids and talked to me about the probable cost of finding a diagnosis and treatment -- more than $2500. I did not have the money, but offered them a down payment and making payments for her care. They refused and suggested a better alternative would be euthanasia. I was devastated and humiliated, but felt I had no choice. To this day, I don't know what was wrong with her. She was playing and eating normally the day before. I wrote Dove Lewis a check for almost $400 for her care that morning. I will never recommend Dove Lewis to anyone and am angry that they have fund drives for charity cases -- who are those cases?

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2 out of 2 people found this review helpful.

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I have taken two different cats in there with serious emergencies with far more thorough, definite, systematic efforts on the part of the vets seeing them than anywhere else by far. I used to use SE portland animal hospital, and drive the extra distance to get to them, but the difference between the two animal emergency services is noticable from the front desk all the way to the bill.
With one of my cats it was unclear what was wrong with her, we just brought her in thinking her leg might be hurting her because she was making pain noises when she tried to stand up. They didnt hurt her further or waste out time trying to blindly figure out what was wrong. They simply and effectively ruled each thing out and quickly figure out that her breast plate had been broken! We got to keep the xray and they gave her the latest in pain management meds. You could tell she improved before we had even left the clinic.
When my sibling's dogs got poisoned it was the same thing. They knew exactly what to do and wasted no time (or extra money) trying to figure out what MIGHT work.
I asked for one doctor's regular practice # so we could see him for non-emergencies and he was so ethical he said the vets there couldnt advertise for their personal clinics while on duty at emergency.
I love that place for their sincere, no nonsense approach to helping an animal in serious need.

2
★★★★★

I have taken two different cats in there with serious emergencies with far more thorough, definite, systematic efforts on the part of the vets seeing them than anywhere else by far. I used to use SE portland animal hospital, and drive the extra distance to get to them, but the difference between the two animal emergency services is noticable from the front desk all the way to the bill.
With one of my cats it was unclear what was wrong with her, we just brought her in thinking her leg might be hurting her because she was making pain noises when she tried to stand up. They didnt hurt her further or waste out time trying to blindly figure out what was wrong. They simply and effectively ruled each thing out and quickly figure out that her breast plate had been broken! We got to keep the xray and they gave her the latest in pain management meds. You could tell she improved before we had even left the clinic.
When my sibling's dogs got poisoned it was the same thing. They knew exactly what to do and wasted no time (or extra money) trying to figure out what MIGHT work.
I asked for one doctor's regular practice # so we could see him for non-emergencies and he was so ethical he said the vets there couldnt advertise for their personal clinics while on duty at emergency.
I love that place for their sincere, no nonsense approach to helping an animal in serious need.

Pros: most thorough, cleanest, nicest, fast service

Cons: can't use them as regular vet, only emergency

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I have taken my dog and two cats to multiple emergency vets throughout the years (two other vets here in Portland and others while traveling) and this is by far the best experience I have in a long time. I brought my dog in around midnight on a Friday, which meant I waited a bit to speak with the doctor. They did take my Vomi**** dog to the back right away to get pain medication on board as she was very very painful. The doctor came out after an hour to get my permission to run both a blo** and urine tests. Because I was honest about not having a lot of money to spend they were very up front about the cost of the tests and the medication. I found out through the labwork that she has kidney problems, and they would refer me to a specialist who could help manage the issues long term. After about three hours (it seems like a lot of time, but there were so many things happening that the wait was not horrible) I received detailed discharge instructions and medications from the same nurse who took my adorable dog to the back. I was very impressed with the professionalism and compassion of all involved on such a busy night/morning and I will take my pets to Dove Lewis for future emergencies. They are no longer at this address though, they are across the street at 1945 NW Pettygrove. Also, bring your laptop, they have free internet and that would have made my visit even better if I could have done some work...

2
★★★★★

I have taken my dog and two cats to multiple emergency vets throughout the years (two other vets here in Portland and others while traveling) and this is by far the best experience I have in a long time. I brought my dog in around midnight on a Friday, which meant I waited a bit to speak with the doctor. They did take my Vomi**** dog to the back right away to get pain medication on board as she was very very painful. The doctor came out after an hour to get my permission to run both a blo** and urine tests. Because I was honest about not having a lot of money to spend they were very up front about the cost of the tests and the medication. I found out through the labwork that she has kidney problems, and they would refer me to a specialist who could help manage the issues long term. After about three hours (it seems like a lot of time, but there were so many things happening that the wait was not horrible) I received detailed discharge instructions and medications from the same nurse who took my adorable dog to the back. I was very impressed with the professionalism and compassion of all involved on such a busy night/morning and I will take my pets to Dove Lewis for future emergencies. They are no longer at this address though, they are across the street at 1945 NW Pettygrove. Also, bring your laptop, they have free internet and that would have made my visit even better if I could have done some work...

Pros: Well staffed, compassionate, good smelling

Cons: parking lot was full, wait time

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After we got the prognosis on our loving kitty, the WONDERFUL staff at Cedar Hills Vet Hospital recommended that we took our cat to Dove Lewis immediately in order to save her life. As we walked in, they asked us to fill out some paperwork instructed by an abrupt and emotionless person. I glanced through the whole area and boxes of tissue were everywhere, you would THINK they would understand what emergency hospital environment should be. Well, as I was in tears and had to ask my husband to fill out the paperwork since I was about to lose it.... we can hear the staff behind the counter laughing and joking around. So that was real irritating. Cedar Hills Vet have told us that there *maybe* a funding assistance for those who needs it at the Dove Lewis so we asked them about it. The woman quickly responded "yeah, there has been a misconception going around. It is not true. Yes we do have the funds available but that's only for the doctor to decide in which case would receive the funds. May I ask which vet told you this?" After I said Cedar Hills Vet she almost laugh and she was whispering and laughing with another assistant about it. So that was real professional. On the paperwork we marked that we agreed to the exam fee but please talk to us first before doing anything to our cat. After an hour of talking to the doctor - right before she walked out the door she said "oh, so the fees will be the exam fee, $35 injection to calm her down, and $12 for the oxygen, ok?" We were stunned and walked out to the main sitting area again getting ready to pay. My husband mention that on the paperwork we wanted to talk to the doctor first so we can authorize any treatments, why were there extra fees? She went to the back and talked with the doctor and they took the $35 off. The issue isn't the money here, the issue is they have no compassion for what they stand for. EVERYTHING they mention was about MONEY!!!!

0
★☆☆☆☆

After we got the prognosis on our loving kitty, the WONDERFUL staff at Cedar Hills Vet Hospital recommended that we took our cat to Dove Lewis immediately in order to save her life. As we walked in, they asked us to fill out some paperwork instructed by an abrupt and emotionless person. I glanced through the whole area and boxes of tissue were everywhere, you would THINK they would understand what emergency hospital environment should be. Well, as I was in tears and had to ask my husband to fill out the paperwork since I was about to lose it.... we can hear the staff behind the counter laughing and joking around. So that was real irritating. Cedar Hills Vet have told us that there *maybe* a funding assistance for those who needs it at the Dove Lewis so we asked them about it. The woman quickly responded "yeah, there has been a misconception going around. It is not true. Yes we do have the funds available but that's only for the doctor to decide in which case would receive the funds. May I ask which vet told you this?" After I said Cedar Hills Vet she almost laugh and she was whispering and laughing with another assistant about it. So that was real professional. On the paperwork we marked that we agreed to the exam fee but please talk to us first before doing anything to our cat. After an hour of talking to the doctor - right before she walked out the door she said "oh, so the fees will be the exam fee, $35 injection to calm her down, and $12 for the oxygen, ok?" We were stunned and walked out to the main sitting area again getting ready to pay. My husband mention that on the paperwork we wanted to talk to the doctor first so we can authorize any treatments, why were there extra fees? She went to the back and talked with the doctor and they took the $35 off. The issue isn't the money here, the issue is they have no compassion for what they stand for. EVERYTHING they mention was about MONEY!!!!

Pros: nice hospital and that's about it

Cons: coldhearted people work there

.

Dove Lewis Emergency Animal Hospital murdered my kitty. And I heard that they hurt you, too.

I am going to do something about it. And I could use your help. Read on:

I am building a large, public campaign against Dove Lewis Emergency Animal Hospital for reasons of severe malprac and negligence.

Here's my story:

My beloved kitty, Stelly, was violently murdered last Saturday evening as a direct result of Dove Lewis callously disobeying my simple instructions.

Stelly had an open pyometra (an internal infection - her uterus filled with pus). Stelly was also epileptic. I let the doctor, Cheryl Trampala, know these facts, and what EXACTLY to avoid. Once we were dismissed from the office, the doctor immediately administered oxymorphone, which is a known seizure-inducer. Stelly almost immediately had a grand mal seizure, and her infection burst inside her. Minutes later, she died as I pet her.

Were they as callous to you as they were to me, as they shoved me into the "Comfort Room" and ran down their Professional Death Checklist?

As fellow grievers, and concerned citizens, our goal is to seek retribution by bringing your stories to the public eye, and shut down their cruel operation once and for all. We want to spare as many humane beings (humankind or petkind) as we can from the gruesome agony we suffered. In order to do this we must rally together yourself and other people Dove Lewis has hurt or destroyed over the years.

Share your story with us. The more stories we have against Dove Lewis, the quicker they will be punished by the state.

We seek to put their negligence and unethical behavior to a stop once and for all. Nothing can erase from my mind the image of Stelly's shuddering, dying body as her last breaths escaped her, but I am determined to put an END to Dove Lewis' callous harming, crippling, and killing of living, loving beings, whether walking on two legs, four, furry, feathered, or otherwise.

Lovingly,
Jasmin.
pilot.jasmin@gmail

0
★☆☆☆☆

Dove Lewis Emergency Animal Hospital murdered my kitty. And I heard that they hurt you, too.

I am going to do something about it. And I could use your help. Read on:

I am building a large, public campaign against Dove Lewis Emergency Animal Hospital for reasons of severe malprac and negligence.

Here's my story:

My beloved kitty, Stelly, was violently murdered last Saturday evening as a direct result of Dove Lewis callously disobeying my simple instructions.

Stelly had an open pyometra (an internal infection - her uterus filled with pus). Stelly was also epileptic. I let the doctor, Cheryl Trampala, know these facts, and what EXACTLY to avoid. Once we were dismissed from the office, the doctor immediately administered oxymorphone, which is a known seizure-inducer. Stelly almost immediately had a grand mal seizure, and her infection burst inside her. Minutes later, she died as I pet her.

Were they as callous to you as they were to me, as they shoved me into the "Comfort Room" and ran down their Professional Death Checklist?

As fellow grievers, and concerned citizens, our goal is to seek retribution by bringing your stories to the public eye, and shut down their cruel operation once and for all. We want to spare as many humane beings (humankind or petkind) as we can from the gruesome agony we suffered. In order to do this we must rally together yourself and other people Dove Lewis has hurt or destroyed over the years.

Share your story with us. The more stories we have against Dove Lewis, the quicker they will be punished by the state.

We seek to put their negligence and unethical behavior to a stop once and for all. Nothing can erase from my mind the image of Stelly's shuddering, dying body as her last breaths escaped her, but I am determined to put an END to Dove Lewis' callous harming, crippling, and killing of living, loving beings, whether walking on two legs, four, furry, feathered, or otherwise.

Lovingly,
Jasmin.
pilot.jasmin@gmail

Cons: they slayed my cat

.

Maybe I am over reacting, but I took my dog here and they would not let me go "in the back" with her at all, or observe any of the care they provided. In fact, when I requested from the vet herself just to step back for a second and see my dog's wound so I would know how bad it was, she said I could not, or that would "slow the whole process". I think it would have taken a couple minutes at the most.

I was glad they were there to fix my dog, but I thought they were not really that friendly or caring toward my dog, and I was surprised that I wasn't allowed to see what they did the whole time she was in the back.

1
★★☆☆☆

Maybe I am over reacting, but I took my dog here and they would not let me go "in the back" with her at all, or observe any of the care they provided. In fact, when I requested from the vet herself just to step back for a second and see my dog's wound so I would know how bad it was, she said I could not, or that would "slow the whole process". I think it would have taken a couple minutes at the most.

I was glad they were there to fix my dog, but I thought they were not really that friendly or caring toward my dog, and I was surprised that I wasn't allowed to see what they did the whole time she was in the back.

Pros: They fixed my dog's paw

Cons: Don't let you stay with pet, don't let you see what they are doing.

.

We brought our 12-year old spitz to Dove Lewis this morning as, to us, she clearly needed to be put out of her suffering, and our vet couldn't schedule an end-of-life talk with us until late tomorrow. Everyone was absolutely welcoming and caring. We came in very distraught, but they calmed us immediately with their understanding. We didn't wait at all and they went to great effort to give us a clear picture of her condition and the euthanasia procedure. We left feeling that it had all been handled exactly as we had wanted in saying good-bye to our beloved pet.

5
★★★★★

We brought our 12-year old spitz to Dove Lewis this morning as, to us, she clearly needed to be put out of her suffering, and our vet couldn't schedule an end-of-life talk with us until late tomorrow. Everyone was absolutely welcoming and caring. We came in very distraught, but they calmed us immediately with their understanding. We didn't wait at all and they went to great effort to give us a clear picture of her condition and the euthanasia procedure. We left feeling that it had all been handled exactly as we had wanted in saying good-bye to our beloved pet.

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.

I took my cat into Dove Lewis on a Saturday when my current vet wasn't open. After I waited for a while someone came from the back office to talk to me about his symptoms. He picked up my cat by the scruff of his neck, which I right away didn't like, then he took him into the back room to get x-rays. I wassn't allowed to go with him. I could hear my cat yowling in the waiting room until the vet tech stuck his head out the door and told me they were going to sedate him. I had told the vet it looked like my cat was trying to cough up something but only muchus was coming out. I guess they took this as a proffessional diagnosis because even after the x-rays came back with no sighs of a blockage or foriegn body they prescribed a treatment plan that involved more x-rays, an IV, an edoscopy and then surgury. All of this of an inconclusive x-ray. The bill would have been more than 3000 dollars. I told them I needed a second opinion and paid them 300 dollars for the x-rays and sedation that already took place. When I got the second opinion the vet told me my cat had a respritory infection and would be fine after a course of antibiotics and some recorvy food. The second opinion was right. When I think about the treatment plan that Dove Lewis had for my cat, the cost, and that it would have done absolutely nothing, I feel like I should tell everyone to avoid them like the plague. They were sterile, impersonal and acted like they didn't even like animals. I will never go back there again

0
★☆☆☆☆

I took my cat into Dove Lewis on a Saturday when my current vet wasn't open. After I waited for a while someone came from the back office to talk to me about his symptoms. He picked up my cat by the scruff of his neck, which I right away didn't like, then he took him into the back room to get x-rays. I wassn't allowed to go with him. I could hear my cat yowling in the waiting room until the vet tech stuck his head out the door and told me they were going to sedate him. I had told the vet it looked like my cat was trying to cough up something but only muchus was coming out. I guess they took this as a proffessional diagnosis because even after the x-rays came back with no sighs of a blockage or foriegn body they prescribed a treatment plan that involved more x-rays, an IV, an edoscopy and then surgury. All of this of an inconclusive x-ray. The bill would have been more than 3000 dollars. I told them I needed a second opinion and paid them 300 dollars for the x-rays and sedation that already took place. When I got the second opinion the vet told me my cat had a respritory infection and would be fine after a course of antibiotics and some recorvy food. The second opinion was right. When I think about the treatment plan that Dove Lewis had for my cat, the cost, and that it would have done absolutely nothing, I feel like I should tell everyone to avoid them like the plague. They were sterile, impersonal and acted like they didn't even like animals. I will never go back there again

Pros: open evenings and weekends

Cons: expensive, impersonal, and incorrect

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The vets at Dove Lewis lack compassion and any sort of bedside manner and do not admit when they make mistakes or behave less than professionally. We had a terrible experience there when our dog injured his back.

If you have a veterinary emergency go to Emergency Veterinary Clinic of Tualatin, they are wonderful!

0
★☆☆☆☆

The vets at Dove Lewis lack compassion and any sort of bedside manner and do not admit when they make mistakes or behave less than professionally. We had a terrible experience there when our dog injured his back.

If you have a veterinary emergency go to Emergency Veterinary Clinic of Tualatin, they are wonderful!

.

When I first moved here my bird became very ill one Friday night; listless, unresponsive, unable to hold her head up... I found Dove Lewis on SE Washington through information and took Emo in that night. Even though they were busy we were seen pretty quickly, they took good care of Emo and I was able to take her home that night. As I said I had just moved here and had spent a lot of money on the move and looking for an apartment, etc. They were flexible with me on they payment and let me take care of it the following week after my first paycheck at my new job. Seven years later, my 17 year old dog had a stroke, (one of several that slowly took his senses and abilities away), I took him in to Dove Lewis the night that he suddenly could not move or hold his bowels. I knew that it was probably his time and I was very emotional. The entire staff was genuinely concerned and compassionate. They treated my dog and me with the utmost repect and gave my companion the dignity he deserved. I have nothing but good things to say about Dove Lewis.

2
★★★★★

When I first moved here my bird became very ill one Friday night; listless, unresponsive, unable to hold her head up... I found Dove Lewis on SE Washington through information and took Emo in that night. Even though they were busy we were seen pretty quickly, they took good care of Emo and I was able to take her home that night. As I said I had just moved here and had spent a lot of money on the move and looking for an apartment, etc. They were flexible with me on they payment and let me take care of it the following week after my first paycheck at my new job. Seven years later, my 17 year old dog had a stroke, (one of several that slowly took his senses and abilities away), I took him in to Dove Lewis the night that he suddenly could not move or hold his bowels. I knew that it was probably his time and I was very emotional. The entire staff was genuinely concerned and compassionate. They treated my dog and me with the utmost repect and gave my companion the dignity he deserved. I have nothing but good things to say about Dove Lewis.

.

The people here who have complained must have come on a holiday (when all other vets are closed and they are busy) or have never been to an emergency room (human or animal) in their lives. The care my animals have received at Dove Lewis is second to none, and though I have had to wait behind other people whose animals were actually dying at that moment; I still feel that I was treated with compassion in a difficult time when money was short at my household. I am grateful that they provided even meager assistance to me, when no other emergency vets (or the others I called) could. It was expensive, but it is the best and you really get what you pay for. I had previously been to the old hospital, and it was run down and way overcrowded. I think the new hospital helps provide what they need to practice the best medicine possible. Be aware that if an animal comes in that is more severely injured or sick then yours it will be seen first (just like at a human emergency room), which may cause you to wait a bit, so bring a book! Otherwise, they are an excellent emergency resource to the community and the animals Portland!

2
★★★★★

The people here who have complained must have come on a holiday (when all other vets are closed and they are busy) or have never been to an emergency room (human or animal) in their lives. The care my animals have received at Dove Lewis is second to none, and though I have had to wait behind other people whose animals were actually dying at that moment; I still feel that I was treated with compassion in a difficult time when money was short at my household. I am grateful that they provided even meager assistance to me, when no other emergency vets (or the others I called) could. It was expensive, but it is the best and you really get what you pay for. I had previously been to the old hospital, and it was run down and way overcrowded. I think the new hospital helps provide what they need to practice the best medicine possible. Be aware that if an animal comes in that is more severely injured or sick then yours it will be seen first (just like at a human emergency room), which may cause you to wait a bit, so bring a book! Otherwise, they are an excellent emergency resource to the community and the animals Portland!

Pros: Open 24/7, 365 days a year! Honest Vets! Compassionate staff!

Cons: Can wait awhile, never fun to be at an emergency vet...

.

Dove Lewis is a once fine institution that has turned into a money grubbing rip off.

I had to get emergency treatment for my two dogs on a Saturday evfening and went there because they were the only vet open in a 20 mile radius (or so I thought until I heard about Northwest Vetrinary Specialists on 82d drive in Clackamas). They were more concerned about getting full payment up front than anything else. The bill was going to be pretty large and I just didn't have access to that much cash on a Saturday evening. I called my mom, who was in Albany, and she agreed to cover the bill, but would have to go home 200 miles to Gearhart to get the special emergency credit card out of her desk at home. She's old and doesn't drive at night so she wouln't be able to make the payment until the next afternoon. This wasn't good enough. The doctor made me put my mom on speaker phone in front of two "witnesses" and state that yes, she would pay the estimated bill in full and, yes, she would do it by 5:00 the next day. They took her info, ran a credit check and found that she would have no problem with the bill. This ended the matter, or so I thought. Later that night I got a call from Dove Lewis demanding a 50% deposit NOW. I understand the need to get paid, but they were complete a**holes.

Now, about the bill. I have no doubt that I was eggregiously overcharged. I will try to get some other vets to confirm or deny this and will update this pst when I do.

I will NEVER use Dove Lewis again and will do my best to discourage others from doing so. In my opinion they are nothing but a rip off that financially preys on people at a time when they are willing to pay whatever is asked.

0
★☆☆☆☆

Dove Lewis is a once fine institution that has turned into a money grubbing rip off.

I had to get emergency treatment for my two dogs on a Saturday evfening and went there because they were the only vet open in a 20 mile radius (or so I thought until I heard about Northwest Vetrinary Specialists on 82d drive in Clackamas). They were more concerned about getting full payment up front than anything else. The bill was going to be pretty large and I just didn't have access to that much cash on a Saturday evening. I called my mom, who was in Albany, and she agreed to cover the bill, but would have to go home 200 miles to Gearhart to get the special emergency credit card out of her desk at home. She's old and doesn't drive at night so she wouln't be able to make the payment until the next afternoon. This wasn't good enough. The doctor made me put my mom on speaker phone in front of two "witnesses" and state that yes, she would pay the estimated bill in full and, yes, she would do it by 5:00 the next day. They took her info, ran a credit check and found that she would have no problem with the bill. This ended the matter, or so I thought. Later that night I got a call from Dove Lewis demanding a 50% deposit NOW. I understand the need to get paid, but they were complete a**holes.

Now, about the bill. I have no doubt that I was eggregiously overcharged. I will try to get some other vets to confirm or deny this and will update this pst when I do.

I will NEVER use Dove Lewis again and will do my best to discourage others from doing so. In my opinion they are nothing but a rip off that financially preys on people at a time when they are willing to pay whatever is asked.

.

Rude vets and substandard service. I brought my dog in for
dehydration, as recommended by my vet. It took nearly four hours to
see a veterinarian. She was very sarcastic and rude. She was only
concerned with getting a deposit for treatment. In the four hours
since we had arrived my dog had been left in a cage without access
to water. Not the best treatment for dehydration. At no time during
my four hour wait was I given any sort of update or information about
my dog. I was only seen because I demanded to see my dog. The
guinea pigs that were brought in an hour after my pet arrived had
been treated and had left by the time I got to speak to a vet. I have
taken my pets to Dove Lewis in the past and been satisfied. But I will
never go back. I took my dog to an emergency veterinary hospital in
Tualatin and was very satisfied with the treament there.

0
★☆☆☆☆

Rude vets and substandard service. I brought my dog in for
dehydration, as recommended by my vet. It took nearly four hours to
see a veterinarian. She was very sarcastic and rude. She was only
concerned with getting a deposit for treatment. In the four hours
since we had arrived my dog had been left in a cage without access
to water. Not the best treatment for dehydration. At no time during
my four hour wait was I given any sort of update or information about
my dog. I was only seen because I demanded to see my dog. The
guinea pigs that were brought in an hour after my pet arrived had
been treated and had left by the time I got to speak to a vet. I have
taken my pets to Dove Lewis in the past and been satisfied. But I will
never go back. I took my dog to an emergency veterinary hospital in
Tualatin and was very satisfied with the treament there.

.

I am not quite sure who these "Concerned Animal Owners" and "Financial Donors" are, but I have had quite the opposite experience at Dove Lewis Animal Hospital recently. I am not a "rich" person (I make under $26,000 per year), but I would spend the money needed to help care for my pet in case of an emergency. In fact I have, at Dove Lewis. The staff was courteous and professional and gave me several estimates on various options to save my male kitty who was having urinary issues. I only had to wait an hour and a half in the middle of the night for full treatment, but I would wait however long it took to get my kitty better!

If you are one of these disgruntled people who feel they can complain about the care/wait time/cost, please remember back to when you last went to a human emergency room. How long were you there? How much did that cost? Unless, of course, you are one of those people who just never pay any of your bills, then of course you didn't pay there either. I am sorry, but maybe if you are unable to pay for your pet you shouldn't have one?! Remember, your animal trusts you to be able to care for it. Having a pet is a responsibility, not a right! Kind of like driving; you wouldn't show up at a mechanic and expect them to pay to fix you car.

If you want what is best for your friend in times of medical crisis I recommend Dove Lewis. They can help your pet!

2
★★★★★

I am not quite sure who these "Concerned Animal Owners" and "Financial Donors" are, but I have had quite the opposite experience at Dove Lewis Animal Hospital recently. I am not a "rich" person (I make under $26,000 per year), but I would spend the money needed to help care for my pet in case of an emergency. In fact I have, at Dove Lewis. The staff was courteous and professional and gave me several estimates on various options to save my male kitty who was having urinary issues. I only had to wait an hour and a half in the middle of the night for full treatment, but I would wait however long it took to get my kitty better!

If you are one of these disgruntled people who feel they can complain about the care/wait time/cost, please remember back to when you last went to a human emergency room. How long were you there? How much did that cost? Unless, of course, you are one of those people who just never pay any of your bills, then of course you didn't pay there either. I am sorry, but maybe if you are unable to pay for your pet you shouldn't have one?! Remember, your animal trusts you to be able to care for it. Having a pet is a responsibility, not a right! Kind of like driving; you wouldn't show up at a mechanic and expect them to pay to fix you car.

If you want what is best for your friend in times of medical crisis I recommend Dove Lewis. They can help your pet!

Pros: Professional, gave me options, top notch care, 24hrs 365 days a year!

Cons: Busy (like any emergency room), expensive (like any emergency room)

.

We have started a group of concerned animal owners and financial donors in regards Dove Lewis. We are in the process of analyzing their 2006 annual report and their annual 990's.

We are extremely disturbed to hear about how many people are not having their animals treated and not receiving any assistance from the Velvet Fund, a fund to help low income people with their animal emergencies.

Please if you have stories, we want to hear them. We want to resolve this situation and hopefully Dove Lewis will change their harsh ways! After all, they are a non profit!

Please contact us!
DL-Research@yahoogroups

0
★☆☆☆☆

We have started a group of concerned animal owners and financial donors in regards Dove Lewis. We are in the process of analyzing their 2006 annual report and their annual 990's.

We are extremely disturbed to hear about how many people are not having their animals treated and not receiving any assistance from the Velvet Fund, a fund to help low income people with their animal emergencies.

Please if you have stories, we want to hear them. We want to resolve this situation and hopefully Dove Lewis will change their harsh ways! After all, they are a non profit!

Please contact us!
DL-Research@yahoogroups

Pros: 24 Hour Emergency Animal Hospital

Cons: Low income families need not apply! Compassion is not their strong point.

.

I greatly appreciate the work the people at Dove Lewis do and am very happy they are there but when we recently had to take a friend's dog there I was appalled by the treatment we received. Our friends were out of the country and their 14-year-old dog became critically ill. I felt the options we were given were unreasonably expensive -- these were just for diagnostics. When I asked the vet which of the outrageously expensive options he would choose, he picked the most expensive one. We ended up leaving the dog overnight and then taking her to another vet, who did essentially the same, least-expensive, treatment for 1/5 the cost. While no one wants the consider that expense must play a role in a life or death decision, when considering care for a 14-year-old dog it must be part of the equation. We ended up at Banfield with a very good vet who offered more options, charged a fraction, and was completely supportive and helpful in dealing with a family 6000 miles away.

3
★★★☆☆

I greatly appreciate the work the people at Dove Lewis do and am very happy they are there but when we recently had to take a friend's dog there I was appalled by the treatment we received. Our friends were out of the country and their 14-year-old dog became critically ill. I felt the options we were given were unreasonably expensive -- these were just for diagnostics. When I asked the vet which of the outrageously expensive options he would choose, he picked the most expensive one. We ended up leaving the dog overnight and then taking her to another vet, who did essentially the same, least-expensive, treatment for 1/5 the cost. While no one wants the consider that expense must play a role in a life or death decision, when considering care for a 14-year-old dog it must be part of the equation. We ended up at Banfield with a very good vet who offered more options, charged a fraction, and was completely supportive and helpful in dealing with a family 6000 miles away.

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.

I recently took a severely injured stray kitten to a different Dove Lewis hospital (the one near Mall 205). I had heard of this hospital and knew they provided 24 hour emergency services. However, I thought that they would provide provide some level of humane care for this kitten, since I know they are a non-profit and that they are the recipient of a lot of fund raising and publicity, etc. They have a good PR person. But they offered me only two alternatives for this kitten. Take responsibility for him and pay up or we euthanize him if you leave him as a stray. I just couldn't let this bright, healthy little kitten die just because he had a mangled leg. So I told them I would pay for temporary care and then look for a way to come up with the money to have an amputation done. The minute I said I didn't want him to die, they charged me for everything they did ($225). The next day Companion Pet Clinic on 82nd did the amputation for a total of $285. I'm confused about who is the non-profit here. By the way, he's doing very well with his three legs and is a healthy, happy kitten.

1
★★☆☆☆

I recently took a severely injured stray kitten to a different Dove Lewis hospital (the one near Mall 205). I had heard of this hospital and knew they provided 24 hour emergency services. However, I thought that they would provide provide some level of humane care for this kitten, since I know they are a non-profit and that they are the recipient of a lot of fund raising and publicity, etc. They have a good PR person. But they offered me only two alternatives for this kitten. Take responsibility for him and pay up or we euthanize him if you leave him as a stray. I just couldn't let this bright, healthy little kitten die just because he had a mangled leg. So I told them I would pay for temporary care and then look for a way to come up with the money to have an amputation done. The minute I said I didn't want him to die, they charged me for everything they did ($225). The next day Companion Pet Clinic on 82nd did the amputation for a total of $285. I'm confused about who is the non-profit here. By the way, he's doing very well with his three legs and is a healthy, happy kitten.

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I have always heard about how good this place is, but we were very disapointed. We took our dog in for a urinary tract infection. They placed the urine sample at the front desk and then forgot it and it sat there during our whole visit. Yuck! You bring your pet in and talk to the receptionist and there is an open container of urine there. They did not believe us that our dog was very freaked out about being there and would probably not walk to the back by herself. The vet tried to pull her with a leash. We protested and he suggested that we go to the waiting area. (Like it was us and she would be fine when we left) After about a minute he opend the door and asked us to help... because she would not walk by herself. So we go back in and then he says that he has a bad back and we will need to carry her to the back for him. The final straw was when we got her to the back and it was a total mess. There was stuff everywhere, the floor was dirty, it was disgusting. I thought this was a bad night and a week later wrote a letter telling a manager about our experience. We never received any kind of reply or call back.

I will never subject one of our pets to this poor level of treatment again.

0
★☆☆☆☆

I have always heard about how good this place is, but we were very disapointed. We took our dog in for a urinary tract infection. They placed the urine sample at the front desk and then forgot it and it sat there during our whole visit. Yuck! You bring your pet in and talk to the receptionist and there is an open container of urine there. They did not believe us that our dog was very freaked out about being there and would probably not walk to the back by herself. The vet tried to pull her with a leash. We protested and he suggested that we go to the waiting area. (Like it was us and she would be fine when we left) After about a minute he opend the door and asked us to help... because she would not walk by herself. So we go back in and then he says that he has a bad back and we will need to carry her to the back for him. The final straw was when we got her to the back and it was a total mess. There was stuff everywhere, the floor was dirty, it was disgusting. I thought this was a bad night and a week later wrote a letter telling a manager about our experience. We never received any kind of reply or call back.

I will never subject one of our pets to this poor level of treatment again.

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Very bad experience. My dog was suffering a 4-day bout of di*rrhea and, when I noticed bl**d, I became concerned. It was weekend/after hours so my vet referred me to DoveLewis. DVM (Debra Liu) was difficult to understand and initially came to me with a contract for an overnight stay with an estimate of $2500+. They will ask you to sign and pay this in advance. I thought that was excessive and unnecessary and asked if there was a more incremental approach and if I could take him home after tests. She came back with a "counter-offer" = $535 estimate to conduct tests (fecal, chem profile, x-ray) and for me to call back in 3 hours. She noted my dog was quite dehydrated (he was). I called back after 3 hours and DVM said all tests were inconclusive and that they should keep him. I refused and advised I would take him home. She said he would be ready for pick up in 1 hr. I went to pick him up, settled with billing ~ so I thought - they credited my account ~ $490 which, I found out some 2 months later when my CC was charged, was a mistake. They returned my dog to me who had *just* been given fluids (injection) after being there for 4 hours now and I left. Apparently they were to give me some meds, but forgot - they also reportedly called me several times, though I received no messages. They never mailed me anything until after I disputed the CC charges (2+ months after the visit) and requested copies of all services/tests provided (at this point I was very suspicious!).
My dog recovered fine at home within 2 days. I'm still unsure what sort of virus/parasite or whatever he had but a little ginger (orally) has resolved it and a subsequent case quickly.
So - I can appreciate the DVM's wanting to conduct every test possible but it is *very* disappointing that they were not able to find *anything* and that they did nothing beyond the tests until just prior to my picking him up (dehydration). I wonder how he would have done overnight. :( They were quite busy.

0
★☆☆☆☆

Very bad experience. My dog was suffering a 4-day bout of di*rrhea and, when I noticed bl**d, I became concerned. It was weekend/after hours so my vet referred me to DoveLewis. DVM (Debra Liu) was difficult to understand and initially came to me with a contract for an overnight stay with an estimate of $2500+. They will ask you to sign and pay this in advance. I thought that was excessive and unnecessary and asked if there was a more incremental approach and if I could take him home after tests. She came back with a "counter-offer" = $535 estimate to conduct tests (fecal, chem profile, x-ray) and for me to call back in 3 hours. She noted my dog was quite dehydrated (he was). I called back after 3 hours and DVM said all tests were inconclusive and that they should keep him. I refused and advised I would take him home. She said he would be ready for pick up in 1 hr. I went to pick him up, settled with billing ~ so I thought - they credited my account ~ $490 which, I found out some 2 months later when my CC was charged, was a mistake. They returned my dog to me who had *just* been given fluids (injection) after being there for 4 hours now and I left. Apparently they were to give me some meds, but forgot - they also reportedly called me several times, though I received no messages. They never mailed me anything until after I disputed the CC charges (2+ months after the visit) and requested copies of all services/tests provided (at this point I was very suspicious!).
My dog recovered fine at home within 2 days. I'm still unsure what sort of virus/parasite or whatever he had but a little ginger (orally) has resolved it and a subsequent case quickly.
So - I can appreciate the DVM's wanting to conduct every test possible but it is *very* disappointing that they were not able to find *anything* and that they did nothing beyond the tests until just prior to my picking him up (dehydration). I wonder how he would have done overnight. :( They were quite busy.

Pros: 24hr service

Cons: extremely expensive, disorganised, busy, impractical

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Everything went well on our last visit. This place is a good resource in the event of an emergency.

2
★★★★☆

Everything went well on our last visit. This place is a good resource in the event of an emergency.

Pros: 24 hour service

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I have been in Dove-Lewis's waiting room a number of times this year since my best friend's doggie got sick and eventually died of cancer. Without exception the staff at Dove-Lewis were caring and considerate despite the emergency room atmosphere (I was there on Easter when the ER was full of dogs who had eaten chocolate Easter candy). Each time we went in they treated my friend and her dog with compassion and gave complete information so that we could consider the options carefully. When it came time to put the dog down they were amazingly kind and considerate of my friend's feelings. This has got to be the best pet hospital on the planet.

2
★★★★★

I have been in Dove-Lewis's waiting room a number of times this year since my best friend's doggie got sick and eventually died of cancer. Without exception the staff at Dove-Lewis were caring and considerate despite the emergency room atmosphere (I was there on Easter when the ER was full of dogs who had eaten chocolate Easter candy). Each time we went in they treated my friend and her dog with compassion and gave complete information so that we could consider the options carefully. When it came time to put the dog down they were amazingly kind and considerate of my friend's feelings. This has got to be the best pet hospital on the planet.

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My kitten was weezing and doing all sorts of weird things and so I called Dove Lewis. They were very nice and assured me that his symptoms weren't seizures and told me to keep an eye on him. I was extremely paranoid, so I took him in anyways and they diagnosed him quickly and kept me up to date the whole time I was waiting. I thought Buster's visit would cost a fortune, but it was so affordable!

2
★★★★★

My kitten was weezing and doing all sorts of weird things and so I called Dove Lewis. They were very nice and assured me that his symptoms weren't seizures and told me to keep an eye on him. I was extremely paranoid, so I took him in anyways and they diagnosed him quickly and kept me up to date the whole time I was waiting. I thought Buster's visit would cost a fortune, but it was so affordable!

Pros: great hours, professional staff

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I called Dove Lewis because my dog ate some chocolate. The man I talked to on the phone was extremely professional and calm (even though I was a bit crazy). He consulted the vets and told me that my dog would be just fine (based on his weight, he hadn't eaten enough to get sick). They told me what to watch for and to bring him in if he seemed sick at all. I was really thankful that I got such personalized treatment and saved myself a bundle of money.

2
★★★★★

I called Dove Lewis because my dog ate some chocolate. The man I talked to on the phone was extremely professional and calm (even though I was a bit crazy). He consulted the vets and told me that my dog would be just fine (based on his weight, he hadn't eaten enough to get sick). They told me what to watch for and to bring him in if he seemed sick at all. I was really thankful that I got such personalized treatment and saved myself a bundle of money.

Pros: professional staff, friendly

More about Dovelewis Er & Icu Animal Hospital

Specialties DoveLewis is the Northwest's non-profit 24-Hour Emergency and ICU Animal Hospital, offering advanced veterinary care 365 days a year. DoveLewis also shares several 100% donor funded programs with the community including one of America's largest volunteer based animal blood banks, a partnership with Delta Society's animal assisted therapy program, a nationally recognized pet loss support program offering four free group therapy sessions each month, 24-hour stabilizing care for lost, stray and wild animals and financial assistance for qualifying low income families and abused animals.

 

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