American Limousine Services

★★★★☆
Limo rentals in the Huntington Beach, CA area
  • Po Box 3164

    Huntington Beach, CA 92605

    Map & Directions
  • 714-412-3485

About American Limousine Services

Transportation & Storage

Transportation & Storage
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3.5 2
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American Limo did my limo service at my Wedding at the Reef in Long Beach they cost $55Hr -plus2 Hr min. & we tip the driver it came out to $140 for 2 hours to take us away at the end of the the event. They were on time & gave great

3
★★★★★

American Limo did my limo service at my Wedding at the Reef in Long Beach they cost $55Hr -plus2 Hr min. & we tip the driver it came out to $140 for 2 hours to take us away at the end of the the event. They were on time & gave great

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AVOID AVOID AVOID!!

Originally got a quote to drive our family of 10 to the Long Beach port. Was quoted $95 plus tip for a total of $114. Called back a few weeks later and spoke to Lonnie about changing number in our group to 11 and he was great and suggested upgrading the limo for $20 more. A few minutes after the call, Lonnie emailed me two invoices -one for $138 and one for $162. I called Lonnie back and he was helpful and said the $138 invoice was correct (original quote of $95 plus $20 for a total of $115 and $23 gratuity).

The morning of our trip, I get an "fraud alert" email from American Express and they indicated that American Limousine had charged my credit card $138 and then subsequently charged another $24 and American Express had flagged the $24 charge for possible fraud. I sent an email to American Limousine regarding the discrepancy and got ready for our trip.

The driver shows up and said that my credit card had been denied. I explained the situation, showed the driver the invoices that I had for $138 and figured everything was fine. The driver called Lonnie and then informed me I needed to pay the full $162 charge. I called the office and left a message. I asked the driver for Lonnie's number and Lonnie called me and said "The price is $138 plus tip". Lonnie said the invoice that I had was indicated a price of $138 plus tip to which I said, "The invoice states $115 and $23 tip". Lonnie then said "Nope. I will just tell the driver to leave"

The driver refused to talk to me, refused to call Lonnie back, unloaded the vehicle and drove away. No amount of pleading and begging worked.

The company never returned my calls or email.

HORRIBLE HORRIBLE EXPERIENCE SO AVOID THIS OUTFIT.

0
★☆☆☆☆

AVOID AVOID AVOID!!

Originally got a quote to drive our family of 10 to the Long Beach port. Was quoted $95 plus tip for a total of $114. Called back a few weeks later and spoke to Lonnie about changing number in our group to 11 and he was great and suggested upgrading the limo for $20 more. A few minutes after the call, Lonnie emailed me two invoices -one for $138 and one for $162. I called Lonnie back and he was helpful and said the $138 invoice was correct (original quote of $95 plus $20 for a total of $115 and $23 gratuity).

The morning of our trip, I get an "fraud alert" email from American Express and they indicated that American Limousine had charged my credit card $138 and then subsequently charged another $24 and American Express had flagged the $24 charge for possible fraud. I sent an email to American Limousine regarding the discrepancy and got ready for our trip.

The driver shows up and said that my credit card had been denied. I explained the situation, showed the driver the invoices that I had for $138 and figured everything was fine. The driver called Lonnie and then informed me I needed to pay the full $162 charge. I called the office and left a message. I asked the driver for Lonnie's number and Lonnie called me and said "The price is $138 plus tip". Lonnie said the invoice that I had was indicated a price of $138 plus tip to which I said, "The invoice states $115 and $23 tip". Lonnie then said "Nope. I will just tell the driver to leave"

The driver refused to talk to me, refused to call Lonnie back, unloaded the vehicle and drove away. No amount of pleading and begging worked.

The company never returned my calls or email.

HORRIBLE HORRIBLE EXPERIENCE SO AVOID THIS OUTFIT.

 

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