Aussie Pet Mobile of Long Island

★★★☆☆
  • 18 Gibbons Court

    Sayville, NY 11782

    Map & Directions
  • 631-218-0107

About Aussie Pet Mobile of Long Island

Categories
  • Pet Grooming

Pets & Animals

Pets & Animals
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I have had both of my dogs groomed by Aussie and was very satisfied. Bill is both courteous and great with dogs. One of my dogs is a grumpy pit mix, and even he was happy with Bill! My other dog is a 13 year old lab, and Bill was very gentle with him. I could tell that Bill is a caring dog lover.

4
★★★★☆

I have had both of my dogs groomed by Aussie and was very satisfied. Bill is both courteous and great with dogs. One of my dogs is a grumpy pit mix, and even he was happy with Bill! My other dog is a 13 year old lab, and Bill was very gentle with him. I could tell that Bill is a caring dog lover.

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The worst groomers ever!!!! The groomer actually took a chunk out of my dogs abdomen!! DO NOT USE THEM!!!!! The owner does not even have the courtesy to return my calls.

1
★☆☆☆☆

The worst groomers ever!!!! The groomer actually took a chunk out of my dogs abdomen!! DO NOT USE THEM!!!!! The owner does not even have the courtesy to return my calls.

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I called to make an appointment with Aussie, and spoke with a woman, who made the appointment for the following week, then called me back and canceled it and we made another appointment for the next week. I received a phone call from a man a few days before THAT appointment to tell me that I couldn't have that day either. Both times, the excuse was that the groomer had to babysit her grandchildren who were off from school??? Every Tuesday?? When I questioned this, the man became extremely rude, and hung up on me. I have to say that I feel lucky that I never actually had these people come into contact with my dog. Aggressively rude and hanging up on a new customer does not sound like someone I want to be spending time with my beloved pet.

1
★☆☆☆☆

I called to make an appointment with Aussie, and spoke with a woman, who made the appointment for the following week, then called me back and canceled it and we made another appointment for the next week. I received a phone call from a man a few days before THAT appointment to tell me that I couldn't have that day either. Both times, the excuse was that the groomer had to babysit her grandchildren who were off from school??? Every Tuesday?? When I questioned this, the man became extremely rude, and hung up on me. I have to say that I feel lucky that I never actually had these people come into contact with my dog. Aggressively rude and hanging up on a new customer does not sound like someone I want to be spending time with my beloved pet.

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Aussie Pet Mobile has groomed my 12 year old Samoyed, Serena, for the past three years. They are always prompt. They have been very careful with her since she has had two knee surgeries. They did a very good job on a heavily coated white dog. They carried her out of the van to make sure she didn't land wrong on her back legs. Serena was very calm after an hour and half grooming. I have and would recommend them. I have had other mobile groomers - one who didn't even show up and then had the nerve to try to reschedule at a much higher cost. Another one didn't even finish drying her.

4
★★★★☆

Aussie Pet Mobile has groomed my 12 year old Samoyed, Serena, for the past three years. They are always prompt. They have been very careful with her since she has had two knee surgeries. They did a very good job on a heavily coated white dog. They carried her out of the van to make sure she didn't land wrong on her back legs. Serena was very calm after an hour and half grooming. I have and would recommend them. I have had other mobile groomers - one who didn't even show up and then had the nerve to try to reschedule at a much higher cost. Another one didn't even finish drying her.

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These clowns lost the small claims court for cruelty to my dog despite plenty of made up testimony from the owner, to the judge. The story from him was pretty amusing and he tells it with a straight face.

Stay mile away from the Nolan Twins and Ausie Petmobile for the sake of your pets.

1
★☆☆☆☆

These clowns lost the small claims court for cruelty to my dog despite plenty of made up testimony from the owner, to the judge. The story from him was pretty amusing and he tells it with a straight face.

Stay mile away from the Nolan Twins and Ausie Petmobile for the sake of your pets.

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Stay miles away from these knuckleheads. They stuck a tiny clear rubber band around the mouth of my dog. They are so dumb that they forget they put it there and left it in place. The joker that owns the place of course denies it and threatens to "kick my ass".
$1300 of vet bills to find the problem along with three witnesses when the groomer brought my dog back along with a veterinarian affidavit should be enough to settle the issue in small claims court.
Stay miles away.
Will be glad to provide the pictures of my dogs cut nose and lip from these clowns.

1
★☆☆☆☆

Stay miles away from these knuckleheads. They stuck a tiny clear rubber band around the mouth of my dog. They are so dumb that they forget they put it there and left it in place. The joker that owns the place of course denies it and threatens to "kick my ass".
$1300 of vet bills to find the problem along with three witnesses when the groomer brought my dog back along with a veterinarian affidavit should be enough to settle the issue in small claims court.
Stay miles away.
Will be glad to provide the pictures of my dogs cut nose and lip from these clowns.

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The groomer was very polite and showed up right on time. My cocker spaniel is nervous but warms up to people. She doesn't bite. The groomer had a hard time keeping my dog from squirming. Long story short, they quoted me a price on the phone of $75. Half way through the hair cutting, the groomer said she had to leave for another appointment. At this point, my dog had half of a haircut and no bath. That night, she callled me and said the company wouldn,t let her come back unless I agreed to pay another $25 because it was taking too long. Now that's $100 for a bath and haircut for a 20 pound cocker spaniel. If they finished the job and told me that IN THE FUTURE, it might cost more because of the tiime, I might have understood, but to bail in the middle of the job and leave me (and my half groomed dog) hanging, is the sign of a very poor business ethic. This company needs to learn alot about business ethics, and customer service.

1
★☆☆☆☆

The groomer was very polite and showed up right on time. My cocker spaniel is nervous but warms up to people. She doesn't bite. The groomer had a hard time keeping my dog from squirming. Long story short, they quoted me a price on the phone of $75. Half way through the hair cutting, the groomer said she had to leave for another appointment. At this point, my dog had half of a haircut and no bath. That night, she callled me and said the company wouldn,t let her come back unless I agreed to pay another $25 because it was taking too long. Now that's $100 for a bath and haircut for a 20 pound cocker spaniel. If they finished the job and told me that IN THE FUTURE, it might cost more because of the tiime, I might have understood, but to bail in the middle of the job and leave me (and my half groomed dog) hanging, is the sign of a very poor business ethic. This company needs to learn alot about business ethics, and customer service.

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Business Response:

Hello Alan, I just came across your review. I am the owner of Aussie Pet Mobile of Long Island, and I'm upset to hear what you've been put through. Please call me immediately on our office number- 631-218-0107. I take pride in customer service, and I stress to my employees that customers come first, no matter the circumstance. I personally apologize that you weren't satisfied with our service, and I'd like to make it right for you. Sincerely, Dan Quinn
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When my pets are in need of grooming service I call Aussie. There pet grooming pros are simply the best. Our family is committed to the best care for our furry friends and with the Aussie mobile pet grooming service, they can relax at home while getting the care that they need.

5
★★★★★

When my pets are in need of grooming service I call Aussie. There pet grooming pros are simply the best. Our family is committed to the best care for our furry friends and with the Aussie mobile pet grooming service, they can relax at home while getting the care that they need.

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Grooming services that really satisfy are the hallmark of Aussie and their mobile dog grooming team. When I need my dog groomed there is no other service I rather use. They are professionals and are always courteous. Their dog grooming team is truly the best in the area.

5
★★★★★

Grooming services that really satisfy are the hallmark of Aussie and their mobile dog grooming team. When I need my dog groomed there is no other service I rather use. They are professionals and are always courteous. Their dog grooming team is truly the best in the area.

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