Laser Cosmetica Midtown West - CLOSED

★★★★★

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This place is a scam. Don't beleive the 5 star ratings which are probably written by their employees. My troubles started once I paid money upfront for a hair removal package. Consultation is very easy and after that u almost cannot get an appointment. Staff is unfriendly, uncooperative and not to mention unprofessional who lack any laser tech skills. They have no clue as to what they are doing. There is no consistency on the information provided to the customer. It seems like their goal is to sign up as many people as possible and then be unreachable for any calls or questions. They never return your calls, local or corporate office. If you question the same they tell you that they are very busy and you have to wait and someone will call you back the next business day. Believe me it will not happen even if you wait for weeks and remind them repeatedly. They just take a message from u and probably trash it. Its a cheap and dirty treatment room and the techs are not properly trained for their job.
They will take your money and not do the job. If you question u get yelled at, their staff are trained for that. I cannot talk about results as its too early but I don't think their treatments will work just by looking at their unprofessionalism. Its just a scam to rob people in the name of laser treatments and discount packages. I wouldn't be surprised if they close down all their centers after signing up more people. Just go underground, whoever own this place should be ashamed of doing this to other people. Robbing innocent peoples of their hard earned money is disgusting.
And about the pain from treatments, it hurts pretty bad specially in sensitive areas. At the time of consultation they tell you that they will use topical anesthetic if you ask for and when u do ask for sensitive areas like bikini areas during the treatment they smile and say yeah, we sometimes use and keep doing the treatment but not apply any. They are totally unprofessional and God knows to what era their laser machines belong to but they breakdown often. Its like paying money to get abused. Its derogatory to even go to this place, huge mistake.

0
★☆☆☆☆

This place is a scam. Don't beleive the 5 star ratings which are probably written by their employees. My troubles started once I paid money upfront for a hair removal package. Consultation is very easy and after that u almost cannot get an appointment. Staff is unfriendly, uncooperative and not to mention unprofessional who lack any laser tech skills. They have no clue as to what they are doing. There is no consistency on the information provided to the customer. It seems like their goal is to sign up as many people as possible and then be unreachable for any calls or questions. They never return your calls, local or corporate office. If you question the same they tell you that they are very busy and you have to wait and someone will call you back the next business day. Believe me it will not happen even if you wait for weeks and remind them repeatedly. They just take a message from u and probably trash it. Its a cheap and dirty treatment room and the techs are not properly trained for their job.
They will take your money and not do the job. If you question u get yelled at, their staff are trained for that. I cannot talk about results as its too early but I don't think their treatments will work just by looking at their unprofessionalism. Its just a scam to rob people in the name of laser treatments and discount packages. I wouldn't be surprised if they close down all their centers after signing up more people. Just go underground, whoever own this place should be ashamed of doing this to other people. Robbing innocent peoples of their hard earned money is disgusting.
And about the pain from treatments, it hurts pretty bad specially in sensitive areas. At the time of consultation they tell you that they will use topical anesthetic if you ask for and when u do ask for sensitive areas like bikini areas during the treatment they smile and say yeah, we sometimes use and keep doing the treatment but not apply any. They are totally unprofessional and God knows to what era their laser machines belong to but they breakdown often. Its like paying money to get abused. Its derogatory to even go to this place, huge mistake.

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When they detailed their laser hair removal procedure, I did not believe that there would be obvious early results., I thought maybe after several visits but not on the first. I was so caught up with those hair removal ads that promises immediate results but never happened, I had become pretty skeptical of the whole deal. However, soon after the first session I was glad to see that there was actually some change to the hair on my skin. As it stands, everything is going well.

2
★★★★☆

When they detailed their laser hair removal procedure, I did not believe that there would be obvious early results., I thought maybe after several visits but not on the first. I was so caught up with those hair removal ads that promises immediate results but never happened, I had become pretty skeptical of the whole deal. However, soon after the first session I was glad to see that there was actually some change to the hair on my skin. As it stands, everything is going well.

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Dont read these reviews these are thier own employees writing the review and the owner Ryan... I worked there and we were forced to write on and give 5 stars. I promise you this is the worst place thats why I left they were proud to scam people and the products dont work. Make sure you do your research before you go anywere becuase no matter what they will take you at laser cosmetica even if you are not meant for the laser. The girls there are so bad and not trained to work on anyone. Trust me I feel bad for those that have paid big amounts. Sorry you had to go through that...

0
★☆☆☆☆

Dont read these reviews these are thier own employees writing the review and the owner Ryan... I worked there and we were forced to write on and give 5 stars. I promise you this is the worst place thats why I left they were proud to scam people and the products dont work. Make sure you do your research before you go anywere becuase no matter what they will take you at laser cosmetica even if you are not meant for the laser. The girls there are so bad and not trained to work on anyone. Trust me I feel bad for those that have paid big amounts. Sorry you had to go through that...

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I am so glad I went to Laser Cosmetica for hair removal. I had my doubts at first about laser hair removal, but now here I am, hair free and loving it! Not only does the staff at this spa go out of their way to make you feel completely comfortable, but they also are excellent at what they do!

2
★★★★★

I am so glad I went to Laser Cosmetica for hair removal. I had my doubts at first about laser hair removal, but now here I am, hair free and loving it! Not only does the staff at this spa go out of their way to make you feel completely comfortable, but they also are excellent at what they do!

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I think that everyone needs to know that laser hair removal really works. I finished having treatments over 3 months ago and not a single hair has come back. Now that I don't have to fuss with shaving anymore my skin is a lot softer and smoother as a result! Laser Cosmetica was great, the staff was wonderful and they made me feel important and pampered every time I went in. Laser Cosmetica does hair removal right.

2
★★★★★

I think that everyone needs to know that laser hair removal really works. I finished having treatments over 3 months ago and not a single hair has come back. Now that I don't have to fuss with shaving anymore my skin is a lot softer and smoother as a result! Laser Cosmetica was great, the staff was wonderful and they made me feel important and pampered every time I went in. Laser Cosmetica does hair removal right.

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Someone refered me to Laser Cosmetica and I've had to thank them a few times since. I never even really thought about laser hair removal, I was so used to doing things the hard way. I went in with no expectations but now, I'm very pleased with my smooth skin. I suppose I'm recommending it now too. Try the laser hair removal.

5
★★★★★

Someone refered me to Laser Cosmetica and I've had to thank them a few times since. I never even really thought about laser hair removal, I was so used to doing things the hard way. I went in with no expectations but now, I'm very pleased with my smooth skin. I suppose I'm recommending it now too. Try the laser hair removal.

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After seeing first hand the amazing results from Laser Cosmetica I wish I had come here sooner! The office is clean and professional, my technician is very sweet, everyone seems really nice! I haven't finished all of my treatments, but already the hair has almost all disappeared!

2
★★★★★

After seeing first hand the amazing results from Laser Cosmetica I wish I had come here sooner! The office is clean and professional, my technician is very sweet, everyone seems really nice! I haven't finished all of my treatments, but already the hair has almost all disappeared!

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I had the WORST experience here. On top of that the treatment areas are cluttered and dirty.

First I set 2 appointments using their 800 number. My first appointment I show up to and they don't have me in for an appointment. They let me know that they were very over booked and couldn't fit me in..... No big deal things like this happen. So I confirmed my next appointment for 1 month later and left.
I was a little annoyed about their attitude about the situation but didn't make a big deal about it. (The technician said "Ohh you're another one that's not paying" - and then referred to me as Groupon girl because I purchased their service using Groupon)

So then a month later I go for my 2nd attempt at a first appoitnment. They kept me sitting in the waiting room for an hour without paperwork or anything. After an hour they take me into a small, dirty treatment room and ask if I've taken antibiotics. I say yes and they go "ohh you can't get treated then." After making me wait an hour they tell me this.

I called them at their 800 to try and work it out with them but the supervisor "Jolie" was not helpful and even threw in a "so dear can I help you with anything else" when I was clearly not satisfied and upset.

Bottom line : Dirt, crampped office. Long wait times. Not flexible. Bad customer service

0
★☆☆☆☆

I had the WORST experience here. On top of that the treatment areas are cluttered and dirty.

First I set 2 appointments using their 800 number. My first appointment I show up to and they don't have me in for an appointment. They let me know that they were very over booked and couldn't fit me in..... No big deal things like this happen. So I confirmed my next appointment for 1 month later and left.
I was a little annoyed about their attitude about the situation but didn't make a big deal about it. (The technician said "Ohh you're another one that's not paying" - and then referred to me as Groupon girl because I purchased their service using Groupon)

So then a month later I go for my 2nd attempt at a first appoitnment. They kept me sitting in the waiting room for an hour without paperwork or anything. After an hour they take me into a small, dirty treatment room and ask if I've taken antibiotics. I say yes and they go "ohh you can't get treated then." After making me wait an hour they tell me this.

I called them at their 800 to try and work it out with them but the supervisor "Jolie" was not helpful and even threw in a "so dear can I help you with anything else" when I was clearly not satisfied and upset.

Bottom line : Dirt, crampped office. Long wait times. Not flexible. Bad customer service

Pros: I got it using a Groupon

Cons: Dirt, crampped office. Long wait times. Not flexible. Bad cu

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Freedom from shaving and waxing is well worth the cost of getting laser hair removal. I had my doubts but I haven't seen a single hair since I finished my treatments! My legs are so smooth, it's a wonderful feeling not to need to worry about stubble anymore. Laser Cosmetica is very professional and provides quality services, I would recommend them to any of my friends :)

2
★★★★★

Freedom from shaving and waxing is well worth the cost of getting laser hair removal. I had my doubts but I haven't seen a single hair since I finished my treatments! My legs are so smooth, it's a wonderful feeling not to need to worry about stubble anymore. Laser Cosmetica is very professional and provides quality services, I would recommend them to any of my friends :)

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Phenomenal skin was just within my reach. Laser Cosmetica helped me achieve that with ease. It didn't take much conversation before I came to appreciate their company and feel comfortable with my decision to visit them. I heard and read great things about their photo facials and skin tightening and had a list of questions. Now, I have answers and beautiful skin. Sometimes, you hit the jackpot.

5
★★★★★

Phenomenal skin was just within my reach. Laser Cosmetica helped me achieve that with ease. It didn't take much conversation before I came to appreciate their company and feel comfortable with my decision to visit them. I heard and read great things about their photo facials and skin tightening and had a list of questions. Now, I have answers and beautiful skin. Sometimes, you hit the jackpot.

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Laser Cosmetica's photo facial option is like Photoshop for real life. You can't imagine the effect a few touch-ups can do. I lost literally years off my look, and all that without having to worry about a thing. Look, if you're going to try skin care, go with people you can trust because it makes a big difference. My two cents on the matter? Go with Laser Cosmetica.

2
★★★★★

Laser Cosmetica's photo facial option is like Photoshop for real life. You can't imagine the effect a few touch-ups can do. I lost literally years off my look, and all that without having to worry about a thing. Look, if you're going to try skin care, go with people you can trust because it makes a big difference. My two cents on the matter? Go with Laser Cosmetica.

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Laser hair removal has changed my life, I never have to worry about shaving any more and it was so easy too! I started seeing results after only a couple sessions and the technicians were happy to answer all of my questions. I will definitely be going back soon!

2
★★★★★

Laser hair removal has changed my life, I never have to worry about shaving any more and it was so easy too! I started seeing results after only a couple sessions and the technicians were happy to answer all of my questions. I will definitely be going back soon!

Pros: Helpful, Easy

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I had laser hair removal done on my legs about three months ago and have not seen a single hair since! This spa is very professional and welcoming, and the technician was glad to answer all of my questions before we started treatments. I would gladly recommend them to anyone considering laser hair removal!

2
★★★★★

I had laser hair removal done on my legs about three months ago and have not seen a single hair since! This spa is very professional and welcoming, and the technician was glad to answer all of my questions before we started treatments. I would gladly recommend them to anyone considering laser hair removal!

Pros: helpful, welcoming, professional

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Laser Cosmetica has got service and quality that shows, not only in their facilities, but in their skin treatments. I've raved about them for a little while now and I've visited them on more than one occasion. By far the best decision I've made in respect to my appearance and it shows. Did think I could take so many compliments!

2
★★★★★

Laser Cosmetica has got service and quality that shows, not only in their facilities, but in their skin treatments. I've raved about them for a little while now and I've visited them on more than one occasion. By far the best decision I've made in respect to my appearance and it shows. Did think I could take so many compliments!

Pros: atomosphere, quality

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Being free of hair has to be the most liberating feelings I have felt. I have had a great experience being a customer of Laser Cosmetica and am planning on going back again soon! Great office, wonderful staff, and even more importantly, real results. I would recommend them to anyone considering laser hair removal!

2
★★★★★

Being free of hair has to be the most liberating feelings I have felt. I have had a great experience being a customer of Laser Cosmetica and am planning on going back again soon! Great office, wonderful staff, and even more importantly, real results. I would recommend them to anyone considering laser hair removal!

Pros: professional, friendly, gets results!

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If I may, I'd like to cast my vote with Laser Cosmetica, especially when it comes to laser hair removal. I noticed quality instruments as well as quality personnel. I felt at ease during every session and my questions had been clearly answered even before we began the first one. I have no doubt I'll go back again. I recommend.

2
★★★★★

If I may, I'd like to cast my vote with Laser Cosmetica, especially when it comes to laser hair removal. I noticed quality instruments as well as quality personnel. I felt at ease during every session and my questions had been clearly answered even before we began the first one. I have no doubt I'll go back again. I recommend.

Pros: quality

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This place is amazing. Has a great deal on Groupon today, so be sure to grab. Definitely going to recommend this place to my girlfriends.

2
★★★★★

This place is amazing. Has a great deal on Groupon today, so be sure to grab. Definitely going to recommend this place to my girlfriends.

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I have never thought of trying laser hair removal until a colleague from my work started raving about never having to shave anymore! I am currently half way through my sessions and the hair on my legs is much less noticeable and thinner. It is slowly disappearing after each session I go to! I can't wait until I am completely hair free!

2
★★★★★

I have never thought of trying laser hair removal until a colleague from my work started raving about never having to shave anymore! I am currently half way through my sessions and the hair on my legs is much less noticeable and thinner. It is slowly disappearing after each session I go to! I can't wait until I am completely hair free!

Pros: Friendly staff, professional office, great client care

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They were ok. I've been to a few places before, so I know a little about customer service in laser hair removal. I called twice about an ad they were running for $100 treatments looking to get my bikini line and maybe my lip lasered. The first time I called, they didn't know what I was talking about. The second time, they wouldn't give me a straight answer on the phone and required that I come in. How can I tell if the discount is any good if they won't give me a price?

1
★★☆☆☆

They were ok. I've been to a few places before, so I know a little about customer service in laser hair removal. I called twice about an ad they were running for $100 treatments looking to get my bikini line and maybe my lip lasered. The first time I called, they didn't know what I was talking about. The second time, they wouldn't give me a straight answer on the phone and required that I come in. How can I tell if the discount is any good if they won't give me a price?

Cons: Evasive on phone

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Honestly, I really do regret signing up for the packages. I did not realize that they were so much more expensive than other places. And for what? Lousy customer service. Try calling them and actually getting through - this goes for all locations. When making an appointment, you have to wait a month at least before something opens up.

Laser hair removal is fine, I guess, since I have nothing to compare it to.

BUT A MODERATOR SHOULD REMOVE THE PREVIOUS 4/5 STAR REVIEWS! Obviously, they have someone jacking up their ratings. False advertisement!

1
★★☆☆☆

Honestly, I really do regret signing up for the packages. I did not realize that they were so much more expensive than other places. And for what? Lousy customer service. Try calling them and actually getting through - this goes for all locations. When making an appointment, you have to wait a month at least before something opens up.

Laser hair removal is fine, I guess, since I have nothing to compare it to.

BUT A MODERATOR SHOULD REMOVE THE PREVIOUS 4/5 STAR REVIEWS! Obviously, they have someone jacking up their ratings. False advertisement!

Pros: Good laser hair removal

Cons: Very pushy, small, and obscure location

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Don't bother hunting the web for skin care professionals. Laser Cosmetica is the place, at least in my opinion. I've been to a couple of others and heard stories from still more, but my personal experience with Cosmetica was evidence enough of their good work. So, if you're wondering who to go with, I vote Laser Cosmetica.

2
★★★★★

Don't bother hunting the web for skin care professionals. Laser Cosmetica is the place, at least in my opinion. I've been to a couple of others and heard stories from still more, but my personal experience with Cosmetica was evidence enough of their good work. So, if you're wondering who to go with, I vote Laser Cosmetica.

Pros: Safe, staff, professionals

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I have recently discovered Laser Cosmetica's amazing photo facials! I had never had one before but heard good things so I decided to give it a try. It has made my skin so much more even and I look so much younger! If you are looking to get a pick me up and make yourself look younger, these photo facials are the way to go!

2
★★★★★

I have recently discovered Laser Cosmetica's amazing photo facials! I had never had one before but heard good things so I decided to give it a try. It has made my skin so much more even and I look so much younger! If you are looking to get a pick me up and make yourself look younger, these photo facials are the way to go!

Pros: Great staff and service

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I am so impressed with Laser Cosmetica! Not only is the staff fun and friendly, but the results are out of this world! I never knew my legs could be so smooth! It is fantastic!

2
★★★★★

I am so impressed with Laser Cosmetica! Not only is the staff fun and friendly, but the results are out of this world! I never knew my legs could be so smooth! It is fantastic!

Pros: Smooth hairless legs!

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I'm so glad a friend referred me to Laser Cometica. The service they provided me put me right at ease and the results are superb! I've been putting off Botox because I was nervous but I had absolutely nothing to worry about. And it didn't even hurt! One short treatment was all it took to look that much better. Fantastic!

2
★★★★★

I'm so glad a friend referred me to Laser Cometica. The service they provided me put me right at ease and the results are superb! I've been putting off Botox because I was nervous but I had absolutely nothing to worry about. And it didn't even hurt! One short treatment was all it took to look that much better. Fantastic!

Pros: Excellent service

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If you are thinking of getting laser hair removal, Laser Cosmetica is the best place to go. Not only was the staff knowledgeable and friendly, but the treatments they offer are worth their cost tenfold! I have seen results I never thought possible, the hair has practically disappeared! I am planning on going back and I would recommend anyone considering hair removal to do the same! You will not regret it!

2
★★★★★

If you are thinking of getting laser hair removal, Laser Cosmetica is the best place to go. Not only was the staff knowledgeable and friendly, but the treatments they offer are worth their cost tenfold! I have seen results I never thought possible, the hair has practically disappeared! I am planning on going back and I would recommend anyone considering hair removal to do the same! You will not regret it!

Pros: knowledgeable, friendly, effective

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Laser Cosmetica really knows their stuff. They always take their clients on time and go out of their way to make you feel pampered. And more importantly they give fantastic results every day! I have gone for a few different treatments and every time I am amazed by the results. Laser Cosmetica does it best!

2
★★★★★

Laser Cosmetica really knows their stuff. They always take their clients on time and go out of their way to make you feel pampered. And more importantly they give fantastic results every day! I have gone for a few different treatments and every time I am amazed by the results. Laser Cosmetica does it best!

Pros: Efficient

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I never knew how easy hair removal could be until I found out about Laser Cosmetica. I have my last appointment next week and there is virtually no hair left in sight! I loved the office, everyone was very nice and helpful. If you are considering laser hair removal Laser Cosmetica is the place to go!

2
★★★★★

I never knew how easy hair removal could be until I found out about Laser Cosmetica. I have my last appointment next week and there is virtually no hair left in sight! I loved the office, everyone was very nice and helpful. If you are considering laser hair removal Laser Cosmetica is the place to go!

Pros: Helpful, Nice, Got rid of my hair!

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I cannot believe how amazing laser hair removal is. I don't remember the last time I had to pick up a razor and it feels so liberating! The staff was excellent, very experienced and knowledgeable, I felt completely safe under their care. I think that Laser Cosmetica is an excellent place to go for laser hair removal, they really know what they're doing.

2
★★★★★

I cannot believe how amazing laser hair removal is. I don't remember the last time I had to pick up a razor and it feels so liberating! The staff was excellent, very experienced and knowledgeable, I felt completely safe under their care. I think that Laser Cosmetica is an excellent place to go for laser hair removal, they really know what they're doing.

Pros: Professional, Experienced, Efficient

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Laser Cosmetica really knows how to treat their clients. They always take me on time for my appointments and I never have trouble booking for my next visit. I am very pleased with my results and I actually enjoy going in for my appointments! I find the staff to be extremely helpful and friendly, they are great at making me feel as comfortable as possible during my treatments.

2
★★★★★

Laser Cosmetica really knows how to treat their clients. They always take me on time for my appointments and I never have trouble booking for my next visit. I am very pleased with my results and I actually enjoy going in for my appointments! I find the staff to be extremely helpful and friendly, they are great at making me feel as comfortable as possible during my treatments.

Pros: great service, friendly staff, fantastic results

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I've been going to Laser Cosmetica for some time now and I'm very happy with the results. I chose them because they're one of the biggest in the city and have several locations which made it easier for me. The staff have been great and I would gladly recommend them to anyone looking for hair removal treatments.

2
★★★★★

I've been going to Laser Cosmetica for some time now and I'm very happy with the results. I chose them because they're one of the biggest in the city and have several locations which made it easier for me. The staff have been great and I would gladly recommend them to anyone looking for hair removal treatments.

Pros: multiple locations, lots of openings, great staff

Cons: None

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I have been a client for over 5 years, have had 3 very successful laser treatments, and referred 5 new clients to the Laser Cosmtica location in Westchester. I should be getting certificates and free treatments, but instead I got the most obnoxious treatment the other day from the new manager! From the very beginning, I had worked out a payment plan with the spa: $50 per month. Apparantly, the spa failed to charge me monthly as per my contract, told me pay them $350 right away! They made a mistake and wanted me to pay for it, on the spot! Instead of apologizing to me, one of their top clients no less, the manager was incredibly rude! I have never experienced such poor service. And when calling the corporate headquarters, I was assured that this situation would be handled. HOWEVER, the next day I find out that they went into my account, without my consent, and withdrew $200!!! The spa acted so unprofessional and I regret ever bringing them clients. I want everyone to know that this location does NOT deserve your hard earned money. FIND ANOTHER SPA.

0
★☆☆☆☆

I have been a client for over 5 years, have had 3 very successful laser treatments, and referred 5 new clients to the Laser Cosmtica location in Westchester. I should be getting certificates and free treatments, but instead I got the most obnoxious treatment the other day from the new manager! From the very beginning, I had worked out a payment plan with the spa: $50 per month. Apparantly, the spa failed to charge me monthly as per my contract, told me pay them $350 right away! They made a mistake and wanted me to pay for it, on the spot! Instead of apologizing to me, one of their top clients no less, the manager was incredibly rude! I have never experienced such poor service. And when calling the corporate headquarters, I was assured that this situation would be handled. HOWEVER, the next day I find out that they went into my account, without my consent, and withdrew $200!!! The spa acted so unprofessional and I regret ever bringing them clients. I want everyone to know that this location does NOT deserve your hard earned money. FIND ANOTHER SPA.

Pros: TERRIBLE

Cons: TERRIBLE

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HORRIBLE EXPERIENCE!!!!! After researching a lot of laser places i chose laser cosmetica because they have so many locations and i was told i can make appointments at any time. Being a busy person this is a huge pro for me. However everytime i try to make appointments there are NO OPENINGS for 4-6 weeks at any of their locations. The sales people are rude, bordering on obnoxious. They charge even if you cancel less than 48 hrs. in advance which is absurd since you cannot determine if youre going to be sick two days in advance, but when they cancel on you 1 hr prior to your appt then there is no compensation. When this happened to me and i called up the corporate office they sent me on a chase with people telling me theyll call back which of course never do. This place is expensive and should be a service orientated place but once they get your contract signed they don't care about you anymore.

0
★☆☆☆☆

HORRIBLE EXPERIENCE!!!!! After researching a lot of laser places i chose laser cosmetica because they have so many locations and i was told i can make appointments at any time. Being a busy person this is a huge pro for me. However everytime i try to make appointments there are NO OPENINGS for 4-6 weeks at any of their locations. The sales people are rude, bordering on obnoxious. They charge even if you cancel less than 48 hrs. in advance which is absurd since you cannot determine if youre going to be sick two days in advance, but when they cancel on you 1 hr prior to your appt then there is no compensation. When this happened to me and i called up the corporate office they sent me on a chase with people telling me theyll call back which of course never do. This place is expensive and should be a service orientated place but once they get your contract signed they don't care about you anymore.

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ABSOLUTE NIGHTMARE. I was looking over my credit card statement and saw a $50 "cancellation fee" charge from the 57th street location (I'm a client at 40th street). 57th street says corporate is responsible, corporate says 40th street made the charge, 40th st says they don't know what I'm talking about and to call 57th street. After A WEEK of calling one office after another, being put on hold and passed back and forth, a very nice young lady at 40th street informed me that someone "made a mistake" and marked me as a no show for the appt that I (obviously) showed up for. It still hasn't been fixed and the director at corporate said it was an internal mistake that I had to work out with the 40st. manager.

One useless, lazy person after another just referring you to another with no one taking any responsibility for a simple human error that they casually charge YOU for. Heinous.

0
★☆☆☆☆

ABSOLUTE NIGHTMARE. I was looking over my credit card statement and saw a $50 "cancellation fee" charge from the 57th street location (I'm a client at 40th street). 57th street says corporate is responsible, corporate says 40th street made the charge, 40th st says they don't know what I'm talking about and to call 57th street. After A WEEK of calling one office after another, being put on hold and passed back and forth, a very nice young lady at 40th street informed me that someone "made a mistake" and marked me as a no show for the appt that I (obviously) showed up for. It still hasn't been fixed and the director at corporate said it was an internal mistake that I had to work out with the 40st. manager.

One useless, lazy person after another just referring you to another with no one taking any responsibility for a simple human error that they casually charge YOU for. Heinous.

Cons: Lazy, Irresponsible offices casually charge you for mistakes

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I have spent thousands of dollars on laser hair removal and other treatments at this place. I have olive toned skin and I have gotten burned from their laser. The worst part is, when I showed them my marks they did not do anything about it i,.e. no credit, nothing!! All these folks care about is taking your money. Ryan, the owner is absolutely awful (this from a couple of other people's who know him personally). I have sent him numerous e-mails showing him pictures of my scars, even spoke to the manager at the location, but did not hear a peep. There are several other much better laser places in the city that have more integrity. Don't waste your money here. Plus, their lasers are old and not as cutting edge as some of the other places in the city. I have learned the hard way. I just want to warn you - BE EXTREMELY CAREFUL - YOU ARE MUCH BETTER OFF TAKING YOUR $$ ELSEWHERE!!

0
★☆☆☆☆

I have spent thousands of dollars on laser hair removal and other treatments at this place. I have olive toned skin and I have gotten burned from their laser. The worst part is, when I showed them my marks they did not do anything about it i,.e. no credit, nothing!! All these folks care about is taking your money. Ryan, the owner is absolutely awful (this from a couple of other people's who know him personally). I have sent him numerous e-mails showing him pictures of my scars, even spoke to the manager at the location, but did not hear a peep. There are several other much better laser places in the city that have more integrity. Don't waste your money here. Plus, their lasers are old and not as cutting edge as some of the other places in the city. I have learned the hard way. I just want to warn you - BE EXTREMELY CAREFUL - YOU ARE MUCH BETTER OFF TAKING YOUR $$ ELSEWHERE!!

Cons: All they care about is taking your $$!!

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I was told 6 sessions for laser hair removal and I would be done. Well, I've had close to 10 and I notice little to no change. Soon after my first or second sessions they came clean and said it would take about 3 years for full results - not 6 months.

I met the owner who looked like a combination of a Ken doll and Joan Rivers-he did not make me feel comfortable at all. I have spoken to friends who paid MUCH less for their treatments then my $4500 for bikini, face and armpits.

0
★☆☆☆☆

I was told 6 sessions for laser hair removal and I would be done. Well, I've had close to 10 and I notice little to no change. Soon after my first or second sessions they came clean and said it would take about 3 years for full results - not 6 months.

I met the owner who looked like a combination of a Ken doll and Joan Rivers-he did not make me feel comfortable at all. I have spoken to friends who paid MUCH less for their treatments then my $4500 for bikini, face and armpits.

Pros: location

Cons: everything

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I have been going to Laser Cosmetica at 57th street for a couple of months. Before you pay up in advance for your treatment, they are super nice. Afterwards, you can never get a hold of them to schedule appointments, they never pick up their phones (you leave messages and they won't call you back)...all the problems with paying for anything in advance. BAD CUSTOMER SERVICE! I have to stick with them since I already paid for hair removal, but if I had known this in advance, I would've gone elsewhere.

1
★★★☆☆

I have been going to Laser Cosmetica at 57th street for a couple of months. Before you pay up in advance for your treatment, they are super nice. Afterwards, you can never get a hold of them to schedule appointments, they never pick up their phones (you leave messages and they won't call you back)...all the problems with paying for anything in advance. BAD CUSTOMER SERVICE! I have to stick with them since I already paid for hair removal, but if I had known this in advance, I would've gone elsewhere.

Pros: great hair removal

Cons: bad customer service and attitude

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I have been going to Laser Cosmetica at 57th street for a couple of months. Before you pay up in advance for your treatment, they are super nice. Afterwards, you can never get a hold of them to schedule appointments, they never pick up their phones (you leave messages and they won't call you back)...all the problems with paying for anything in advance. BAD CUSTOMER SERVICE! I have to stick with them since I already paid for hair removal, but if I had known this in advance, I would've gone elsewhere.

1
★★☆☆☆

I have been going to Laser Cosmetica at 57th street for a couple of months. Before you pay up in advance for your treatment, they are super nice. Afterwards, you can never get a hold of them to schedule appointments, they never pick up their phones (you leave messages and they won't call you back)...all the problems with paying for anything in advance. BAD CUSTOMER SERVICE! I have to stick with them since I already paid for hair removal, but if I had known this in advance, I would've gone elsewhere.

Pros: great hair removal

Cons: bad service

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I used to have slightly hairy places all over my body but was too shy to ever really make an effort to remove it until my sister told me about it. So I actually went and really it was one of the more important decisions I made in my life. Even though I was shy the staff were super friendly and genuine and I really didn't feel at odds at all. The procedure itself was comfortable and I'm actually been super happy with the results. i'm so glad i finally did this! Highly reccomended

2
★★★★☆

I used to have slightly hairy places all over my body but was too shy to ever really make an effort to remove it until my sister told me about it. So I actually went and really it was one of the more important decisions I made in my life. Even though I was shy the staff were super friendly and genuine and I really didn't feel at odds at all. The procedure itself was comfortable and I'm actually been super happy with the results. i'm so glad i finally did this! Highly reccomended

Pros: very satisfactory results

Cons: not much that i can really think of at the moment...

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I went in to Laser Cosmetica for a consultation recently and was very impressed. From the moment I walked in I felt important and attended to, the staff is all very friendly. They explain all of the procedures so that you know what all is involved. I really felt comfortable at Laser Cosmetica, I can't wait to go in for my first session!

2
★★★★★

I went in to Laser Cosmetica for a consultation recently and was very impressed. From the moment I walked in I felt important and attended to, the staff is all very friendly. They explain all of the procedures so that you know what all is involved. I really felt comfortable at Laser Cosmetica, I can't wait to go in for my first session!

Pros: Organized, Efficient, Professional

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I went to Laser Cosmetica on a recommendation from a friend and I am so greatful! I got laser hair removal on my legs and now they are so much smoother! I'm half way through my sessions and each time there has been less and less hair. I will definitely be passing on the favor by recommending Laser Cosmetica to my other friends!

2
★★★★★

I went to Laser Cosmetica on a recommendation from a friend and I am so greatful! I got laser hair removal on my legs and now they are so much smoother! I'm half way through my sessions and each time there has been less and less hair. I will definitely be passing on the favor by recommending Laser Cosmetica to my other friends!

Pros: Friendly, Professional, Reasonable

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My skin has never looked so clear and smooth! It feels like baby's skin.
My friend recommended Laser Comsetica to me, and I'm so glad she did. It's the best thing I have done for myself in a long time...I have an interview coming up, and I will be going in with renewed confidence.

2
★★★★★

My skin has never looked so clear and smooth! It feels like baby's skin.
My friend recommended Laser Comsetica to me, and I'm so glad she did. It's the best thing I have done for myself in a long time...I have an interview coming up, and I will be going in with renewed confidence.

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I went to Laser Cosmetica to reduce cellulite from my buttocks and their therapy really works. My cellulite almost disappeared. I went 3 months ago and cellulite has not reappeared. Thanks!

2
★★★★☆

I went to Laser Cosmetica to reduce cellulite from my buttocks and their therapy really works. My cellulite almost disappeared. I went 3 months ago and cellulite has not reappeared. Thanks!

Pros: service

Cons: na

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I went to Laser Cosmetica to treat my wrinkles and I'm very happy with my results. The technician really took the time to understand my needs, and analyze my skin. The treatment she recommended was the right one and it shows; my skin looks fresh!

2
★★★★☆

I went to Laser Cosmetica to treat my wrinkles and I'm very happy with my results. The technician really took the time to understand my needs, and analyze my skin. The treatment she recommended was the right one and it shows; my skin looks fresh!

Pros: Service

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I'm not really the kind of person who goes online and writes the praises of business, but I had such a good experience here that I felt I must. Friendly staff made me comfortable in the process and I got exactly the results I wanted. I had my eyebrows done and I'll be going back for more work soon.

2
★★★★★

I'm not really the kind of person who goes online and writes the praises of business, but I had such a good experience here that I felt I must. Friendly staff made me comfortable in the process and I got exactly the results I wanted. I had my eyebrows done and I'll be going back for more work soon.

Pros: Excellent Service

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I have been noticing in the last couple of years that little hairs in my bikini area were beginning to get darker, and migrate thigh-wards. My skin is so sensitive that shaving isn't a good option for me, so looked into laser removal. I knew right away that Laser Cosmetica was the right place! The staff are awesome, the price was right, and the treatments were less painful than waxing, even. I am now bikini ready!!

2
★★★★★

I have been noticing in the last couple of years that little hairs in my bikini area were beginning to get darker, and migrate thigh-wards. My skin is so sensitive that shaving isn't a good option for me, so looked into laser removal. I knew right away that Laser Cosmetica was the right place! The staff are awesome, the price was right, and the treatments were less painful than waxing, even. I am now bikini ready!!

Pros: Best price, service and results in town!

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Laser Cosmetica is the laser hair removal place to go to. I??ve been doing treatments there for 3 months and it??s like going to your hairstylist. Girl talk conversations with your technicians and they take care of you like a princess! They are honest about results and it??s perfect!

2
★★★★★

Laser Cosmetica is the laser hair removal place to go to. I??ve been doing treatments there for 3 months and it??s like going to your hairstylist. Girl talk conversations with your technicians and they take care of you like a princess! They are honest about results and it??s perfect!

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Before my consultation at Laser Cosmetica, I was very skeptical about laser hair removal. Would it get rid of all my hair? How long does it take for results to show? Is this permanent? I??m glad their technicians are patient and competent to go step by step with me on the whole process. I??ve booked my appointment and waiting for the results soon.

2
★★★★★

Before my consultation at Laser Cosmetica, I was very skeptical about laser hair removal. Would it get rid of all my hair? How long does it take for results to show? Is this permanent? I??m glad their technicians are patient and competent to go step by step with me on the whole process. I??ve booked my appointment and waiting for the results soon.

Pros: patient, competent

Cons: none

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From the moment that I walked in the door, the Laser Cosmetica staff was there to help me. This was my first time getting laser hair removal, and I was nervous! After a few moments my mind was put at ease, and I am thrilled with the results. Give this one a try!

2
★★★★★

From the moment that I walked in the door, the Laser Cosmetica staff was there to help me. This was my first time getting laser hair removal, and I was nervous! After a few moments my mind was put at ease, and I am thrilled with the results. Give this one a try!

Pros: Knowledgeable Staff

Cons: Wish There Were More of These Clinics!

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Some clinics make me feel bad about myself. This one didn't. The staff were kind and the service was professional. I didn't feel out of place for one moment.

2
★★★★★

Some clinics make me feel bad about myself. This one didn't. The staff were kind and the service was professional. I didn't feel out of place for one moment.

Pros: Not Intimidating!

Cons: None that I can think of.

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I have no reservations in recommending Laser Cosmetica! There was no pain or fuss, just professional specialists doing their job right :)

2
★★★★★

I have no reservations in recommending Laser Cosmetica! There was no pain or fuss, just professional specialists doing their job right :)

Pros: quick, professional

Cons: n/a

 

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