Walter's Auto Sales And Service, Inc.

★★★★★
Mercedes Benz – visit your local Mercedes dealer or visit us online and build your own Mercedes. Your specificartions. Your Mercedes.
  • 3213 Adams St/Auto Center Dr

    Riverside, CA 92504

    Map & Directions
  • 951-688-3332

About Walter's Auto Sales And Service, Inc.

Categories
Hours
Sales Department Mon - Fri: 8:00 - 9:00 Saturday: 9:00 - 7:00 Sunday: 10:00 - 6:00

Automotive

Automotive
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Christian Garcia-Felix was amazing! I've bought six other cars in my life time but my seventh car purchase experience at Mercedes-Benz, Walter's Automotive has been by far my best experience because of the assistance I received from Christian, thank you Christian.

5
★★★★★

Christian Garcia-Felix was amazing! I've bought six other cars in my life time but my seventh car purchase experience at Mercedes-Benz, Walter's Automotive has been by far my best experience because of the assistance I received from Christian, thank you Christian.

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Business Response:

Thanks for the wonderful feedback, Maritza! We're so glad that Christian was able to make your car buying experience so pleasant, and made sure that you were well accommodated each step of the way. It's so great to know that he made it your best car buying experience yet! We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings updates and more! Regards, Walter's Automotive
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Working with Eddy was a truly exceptional experience. Making the process as easy as possible from the test drive to the time of delivery. Thank you again Eddy. ASK FOR EDDY

5
★★★★★

Working with Eddy was a truly exceptional experience. Making the process as easy as possible from the test drive to the time of delivery. Thank you again Eddy. ASK FOR EDDY

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Business Response:

Thanks for the 5-star rating, Joey! It's great to hear that Eddy was so helpful and accommodating, and made your experience easy and enjoyable. We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for future savings, updates, and more! Regards, Walter's Automotive
.

This dealership is amazing! Very clean facilities, plenty of vehicles in stock, and the staff there is friendly, professional, and courteous. In particular, Jin Lee was excellent! He helped me get into the exact car that I wanted for a deal better than I expected. Highly recommend working with Jin Lee at Walter's Mercedes!!

5
★★★★★

This dealership is amazing! Very clean facilities, plenty of vehicles in stock, and the staff there is friendly, professional, and courteous. In particular, Jin Lee was excellent! He helped me get into the exact car that I wanted for a deal better than I expected. Highly recommend working with Jin Lee at Walter's Mercedes!!

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Business Response:

Thanks for the wonderful recommendation, Jin! It's great to hear that you were so well accommodated by Jin, and that he was able to make sure that your experience was great from start to finish. We're glad he was able to get you a great deal on the car you were looking for! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive
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Jin Lee was the right person at the right dealership to get my car! I was able to trade my CLA to a new C250 Coupe for less payment with better rate than I had. I was able to get the deal done in 30 minutes! They also detailed the car with red carpet treatment. This will be my 3rd car from Walter's Mercedes-Benz. I recommend them to all my family and friends.

5
★★★★★

Jin Lee was the right person at the right dealership to get my car! I was able to trade my CLA to a new C250 Coupe for less payment with better rate than I had. I was able to get the deal done in 30 minutes! They also detailed the car with red carpet treatment. This will be my 3rd car from Walter's Mercedes-Benz. I recommend them to all my family and friends.

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Business Response:

Adriana, thank you for your very kind review and loyalty to Walter's Automotive. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! Don't forget to check us out on Facebook and Twitter for updates, savings, and more. Thank you, Walter's Automotive
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i honestly can say that i got the best deal on my Mercedes-Benz C350 C ! i love it!! Eddy Elsayed Was amazing ! i live in OC but the service and the savings i got offered at Walters made the drive well worth it ! 100% recommend them ! ASK FOR EDDY !!

5
★★★★★

i honestly can say that i got the best deal on my Mercedes-Benz C350 C ! i love it!! Eddy Elsayed Was amazing ! i live in OC but the service and the savings i got offered at Walters made the drive well worth it ! 100% recommend them ! ASK FOR EDDY !!

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Business Response:

It's great to know that you had such a pleasant experience, Chris! We're so glad Eddy was able to make the process of purchasing your vehicle so easy going, and got you a great deal. It's wonderful to know that we could make the drive out to our dealership worthwhile! We appreciate your business, and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive
.

rocky is a great man ! very knowledgeable and patient! also very funny ! made my experience memorable ! ask for him

5
★★★★★

rocky is a great man ! very knowledgeable and patient! also very funny ! made my experience memorable ! ask for him

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Business Response:

Thanks for the recommendation, Ali! We're glad to hear that Rocky made your car buying experience so enjoyable. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive
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Purchasing a new car is a long process, but Jin Lee at Walters made it such a smooth, easy process. He wasn't pushy like how most car salesman are and really knew what he was talking about. He helped me find the car that is best fit for me and my lifestyle. Thank you for the great experience!

5
★★★★★

Purchasing a new car is a long process, but Jin Lee at Walters made it such a smooth, easy process. He wasn't pushy like how most car salesman are and really knew what he was talking about. He helped me find the car that is best fit for me and my lifestyle. Thank you for the great experience!

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.

I recommend Walter Mercedes Benz's salesmen Jin H. Lee. He is the best salesman i have encountered! He cares about you and makes sure that you feel comfortable with your decision. He also makes sure you get what you want! I highly recommend him!

5
★★★★★

I recommend Walter Mercedes Benz's salesmen Jin H. Lee. He is the best salesman i have encountered! He cares about you and makes sure that you feel comfortable with your decision. He also makes sure you get what you want! I highly recommend him!

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5 Stars & more..excellent service for providing price of car, what I must put down, knowledge of car & gong beyond the call of a salesperson to make sure I get all the benefits and promotions Rick Akigbe. is a genuine 5 star salesperson. I look forward to seeing him in 3 years...oh... purchase SLK 300 2016.

5
★★★★★

5 Stars & more..excellent service for providing price of car, what I must put down, knowledge of car & gong beyond the call of a salesperson to make sure I get all the benefits and promotions Rick Akigbe. is a genuine 5 star salesperson. I look forward to seeing him in 3 years...oh... purchase SLK 300 2016.

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.

couple days ago I came in to look for a new car, Eric Rocky was my sales person. I have met with few sales people before but never had someone as knowledgeable and helpful as much as Eric! he is very funny. I recommend him!!

5
★★★★★

couple days ago I came in to look for a new car, Eric Rocky was my sales person. I have met with few sales people before but never had someone as knowledgeable and helpful as much as Eric! he is very funny. I recommend him!!

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I am a first time buyer and the salesman, Christian Garcia made every step of the way smooth and simple! I am very pleased with my purchase of the E coupe! Christian truly helped me narrow down many different choices. The car we ended up choosing really did suite me best! If you are looking for a Mercedes Benz, go to Walters in Riverside and ask for Christian Garcia!!! He took his time to get to know me and helped me find a car that fits my lifestyle. He is very easy-going and is pleasant to talk to. He was not pushy but professional and honest. At the end of our conversations, he would make sure that all of my questions were answered; and if not, he would take the time to call and follow-up. With every step of the buying process, Christian made sure I get what I want!!! He offered to personally deliver the car and also offered to help set up Bluetooth connectivity to my cell phone. Even after buying the car, I honestly feel that I can always call Christian if I continue to need help with anything. I highly recommend Walters Mercedes Benz to anyone whos looking for a luxury car with high quality customer service!

5
★★★★★

I am a first time buyer and the salesman, Christian Garcia made every step of the way smooth and simple! I am very pleased with my purchase of the E coupe! Christian truly helped me narrow down many different choices. The car we ended up choosing really did suite me best! If you are looking for a Mercedes Benz, go to Walters in Riverside and ask for Christian Garcia!!! He took his time to get to know me and helped me find a car that fits my lifestyle. He is very easy-going and is pleasant to talk to. He was not pushy but professional and honest. At the end of our conversations, he would make sure that all of my questions were answered; and if not, he would take the time to call and follow-up. With every step of the buying process, Christian made sure I get what I want!!! He offered to personally deliver the car and also offered to help set up Bluetooth connectivity to my cell phone. Even after buying the car, I honestly feel that I can always call Christian if I continue to need help with anything. I highly recommend Walters Mercedes Benz to anyone whos looking for a luxury car with high quality customer service!

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Everyone at Walters MB in Ontario was just wonderful when we bought our GLK 350. Our sales rep was Jacqueline Nasser and not only was she extremely knowledgable, she made the buying process the easiest we have ever experienced. It was quick and painless! She answered all of our questions, showed us any car we wanted to see and most importantly never made us feel pressured to buy. She wanted us to be 100% happy with our choice and make sure we bought the vehicle that best fit our needs. On a more personal level she has been available to talk to whenever we needed and has put me on her personal prayer list for ongoing health issues. It felt as if we had known her for years and was very natural and enjoyable. I would highly suggest this delearship for any of your car needs. Every staff member is friendly and knowledgable and you can't go wrong with Jackie!

5
★★★★★

Everyone at Walters MB in Ontario was just wonderful when we bought our GLK 350. Our sales rep was Jacqueline Nasser and not only was she extremely knowledgable, she made the buying process the easiest we have ever experienced. It was quick and painless! She answered all of our questions, showed us any car we wanted to see and most importantly never made us feel pressured to buy. She wanted us to be 100% happy with our choice and make sure we bought the vehicle that best fit our needs. On a more personal level she has been available to talk to whenever we needed and has put me on her personal prayer list for ongoing health issues. It felt as if we had known her for years and was very natural and enjoyable. I would highly suggest this delearship for any of your car needs. Every staff member is friendly and knowledgable and you can't go wrong with Jackie!

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.

Had a superb experience at Walters Mercedes-Benz. Taylor Bradford is a complete gentlemen and excellent person to work with on your dream purchase of a Mercedes-Benz. The staff was very friendly and the dealership is a remarkable building, including the service dept which looked like something out of a science lab. Taylor's patience and knowledge helped put us at ease on our first of many Mercedes-Benz purchases. Thanks to Taylor Bradford and everyone at Walters Automotive Mercedes-Benz for a great experience.

5
★★★★★

Had a superb experience at Walters Mercedes-Benz. Taylor Bradford is a complete gentlemen and excellent person to work with on your dream purchase of a Mercedes-Benz. The staff was very friendly and the dealership is a remarkable building, including the service dept which looked like something out of a science lab. Taylor's patience and knowledge helped put us at ease on our first of many Mercedes-Benz purchases. Thanks to Taylor Bradford and everyone at Walters Automotive Mercedes-Benz for a great experience.

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.

I came in looking to purchase the car of my dreams and I don't think I could have made that dream come true without Alan Villasenor and the whole team at Walter's. Very smooth, and very efficient. Couldn't have asked for a better experience. Truly the best car buying experience I've ever had.

5
★★★★★

I came in looking to purchase the car of my dreams and I don't think I could have made that dream come true without Alan Villasenor and the whole team at Walter's. Very smooth, and very efficient. Couldn't have asked for a better experience. Truly the best car buying experience I've ever had.

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Being that I am in the business in Customer Service. I had to take the time to write a review on Jin Lee. I just leased my first new MB from Walters. I definitely recommend working with Mr. Lee. He is by far the most honest, respectful and knowledgeable car salesman I have met. Jin Lee definitely exceeded my expectations by providing phenomenal customer service with CLASS. I was very comfortable negotiating with Mr. Lee. Not at one point did I feel pushed to make a purchase on anything.

Thank you again,
Vanessa Espinoza

5
★★★★★

Being that I am in the business in Customer Service. I had to take the time to write a review on Jin Lee. I just leased my first new MB from Walters. I definitely recommend working with Mr. Lee. He is by far the most honest, respectful and knowledgeable car salesman I have met. Jin Lee definitely exceeded my expectations by providing phenomenal customer service with CLASS. I was very comfortable negotiating with Mr. Lee. Not at one point did I feel pushed to make a purchase on anything.

Thank you again,
Vanessa Espinoza

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1 out of 1 people found this review helpful.

.

Jackie is the best ever . No one like her the experience of buying a car from her was great. She is defiantly looking out for you . In my case she was I will recommend her as long as she is doing it . I will always be back to deal with her. 2013 C250. My second car bought from her at Walters Mercedes Benz Riverside CA.

5
★★★★★

Jackie is the best ever . No one like her the experience of buying a car from her was great. She is defiantly looking out for you . In my case she was I will recommend her as long as she is doing it . I will always be back to deal with her. 2013 C250. My second car bought from her at Walters Mercedes Benz Riverside CA.

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Hi! This review is for Joe O' Brien. This is my second lease here from Walter's Mercedes Benz. I received excellent service from start to finish, and appreciate how accommodating he is towards what I was looking for. He was even able to keep my monthly payments in the price range that I needed. He exceeded my expectations and couldn't have been any happier with my lease. Also, I like that he has a sense of humor and is funny! Thanks Joe for the awesome experience!

5
★★★★★

Hi! This review is for Joe O' Brien. This is my second lease here from Walter's Mercedes Benz. I received excellent service from start to finish, and appreciate how accommodating he is towards what I was looking for. He was even able to keep my monthly payments in the price range that I needed. He exceeded my expectations and couldn't have been any happier with my lease. Also, I like that he has a sense of humor and is funny! Thanks Joe for the awesome experience!

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.

I hadnt purchased or leased a car in over 10 years so I was very nervous about this decision until I met Peter Tecson. He was very knowledgeable about all of the cars I was interested in, answered all of my questions and thoughtful of the budget I had set for myself. He was never pushy and he worked extremely hard to find the car with the specific trims and color I requested. Peter kept me up-to-date on the status of the car, it was located at another dealership and needed to be transferred, and he was upfront with all costs (down payment, taxes & terms). There were no surprises and I was treated like family! I definitely plan on coming back to Walters and seeing Peter Tecson once my lease is up!

5
★★★★★

I hadnt purchased or leased a car in over 10 years so I was very nervous about this decision until I met Peter Tecson. He was very knowledgeable about all of the cars I was interested in, answered all of my questions and thoughtful of the budget I had set for myself. He was never pushy and he worked extremely hard to find the car with the specific trims and color I requested. Peter kept me up-to-date on the status of the car, it was located at another dealership and needed to be transferred, and he was upfront with all costs (down payment, taxes & terms). There were no surprises and I was treated like family! I definitely plan on coming back to Walters and seeing Peter Tecson once my lease is up!

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Business Response:

Thank you so much for taking the time to give us positive feedback regarding your experience with us, Maria! We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is an honor! We hope that you will share your experience with friends and family. Regards, Walter's Automotive
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Mark Interlicchia, a star service representative at Walter's Mercedes-Benz in Riverside, CA. He earned my business back to Walter's.
His outstanding performance from the time I enter the dealer to when I leave cant be described by words only, if I have the ability to nominate him to the best ever service representative Ive ever dealt with I will do so.
His very welcoming attitude, explaining the problem in detail and the cost of the repair and when to expect the car to be completed in service. He makes sure all the points in complaint are covered before he hands you the key. All done smoothly and very quick.
Mark, understands that his clients time is very valuable and he makes sure that they are In and Out of service in respect with their time schedule. Another thing I noticed about Mark and I havent seen elsewhere including in Walter's, he responds to emails inquiries in a timely manner. He is very efficient. At the time he is dealing with 3 different clients, none of us felt that we are on hold, things were completed for each one of us very efficient.
I cant say enough about this representatives performance and I still feel that my comments fell short to what he deserves. Thank you very much Mark!!!

5
★★★★★

Mark Interlicchia, a star service representative at Walter's Mercedes-Benz in Riverside, CA. He earned my business back to Walter's.
His outstanding performance from the time I enter the dealer to when I leave cant be described by words only, if I have the ability to nominate him to the best ever service representative Ive ever dealt with I will do so.
His very welcoming attitude, explaining the problem in detail and the cost of the repair and when to expect the car to be completed in service. He makes sure all the points in complaint are covered before he hands you the key. All done smoothly and very quick.
Mark, understands that his clients time is very valuable and he makes sure that they are In and Out of service in respect with their time schedule. Another thing I noticed about Mark and I havent seen elsewhere including in Walter's, he responds to emails inquiries in a timely manner. He is very efficient. At the time he is dealing with 3 different clients, none of us felt that we are on hold, things were completed for each one of us very efficient.
I cant say enough about this representatives performance and I still feel that my comments fell short to what he deserves. Thank you very much Mark!!!

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Business Response:

Thank you so much for the positive feedback! Its great to hear that our team members were able to ensure that you had such a good experience. Mark is a great person and an integral part of our team. Customer service is our highest priority and we want to provide our guests with the service and support they deserve! Please let us know if you have any questions or need anything else. Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive
.

I loved everything about this dealership. Had a stress free experience dealing with Darryl Young who made our trip that late night a great one.

I recently got my 2014 C250 with Mr. Darryl Young . He was very nice, friendly and courteous...it was very late that nigh but he was so nice to accommodate us and taking his time and made the process go very smoothly....

I have been dealing with this dealership for years and taken my free car wash if i have free time and always no hassle. I definitely would recommend Darryl Young for his friendly service and excellent sales process. 5 stars for him. Thanks!

I would also like to give a thumbs up to that very nice guy from the Part Dept.. He was very nice and sooo friendly to us and even gave us a free keychain, since i was complaining that the Finance guy only gave us one.. :) Kudos to Mr. Parts Guy... I forgot to get his name...thanks ..

5
★★★★★

I loved everything about this dealership. Had a stress free experience dealing with Darryl Young who made our trip that late night a great one.

I recently got my 2014 C250 with Mr. Darryl Young . He was very nice, friendly and courteous...it was very late that nigh but he was so nice to accommodate us and taking his time and made the process go very smoothly....

I have been dealing with this dealership for years and taken my free car wash if i have free time and always no hassle. I definitely would recommend Darryl Young for his friendly service and excellent sales process. 5 stars for him. Thanks!

I would also like to give a thumbs up to that very nice guy from the Part Dept.. He was very nice and sooo friendly to us and even gave us a free keychain, since i was complaining that the Finance guy only gave us one.. :) Kudos to Mr. Parts Guy... I forgot to get his name...thanks ..

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Business Response:

Thank you so much for the positive feedback about our dealership! It is wonderful to hear that you had such a great experience at Walter's Automotive. Darryl exemplifies our commitment to customer service and were glad that you had such a great experience working together. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive
.

This is the fifth car I have purchased at Walter's and I always walk away completely satisfied, and this is no exception. Jacqueline Nasser was my saleswoman and she was amazing! She was helpful, easy to talk to and made an impossible deal, possible. At every turn she was professional without being pushy, overbearing or annoying. As usual, I always recommend Walter's and will continue to do so for decades to come; as a matter of fact, I have already recommended Jackie to my insurance lady when I called to update my car information! Please keep up the great work. Walter's truly is the jewel of the Inland Empire--OC eat your hearts out!

5
★★★★★

This is the fifth car I have purchased at Walter's and I always walk away completely satisfied, and this is no exception. Jacqueline Nasser was my saleswoman and she was amazing! She was helpful, easy to talk to and made an impossible deal, possible. At every turn she was professional without being pushy, overbearing or annoying. As usual, I always recommend Walter's and will continue to do so for decades to come; as a matter of fact, I have already recommended Jackie to my insurance lady when I called to update my car information! Please keep up the great work. Walter's truly is the jewel of the Inland Empire--OC eat your hearts out!

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Business Response:

Every day we are striving to make finding the perfect car easier. Your experience at Walter’s Automotive is what we want for all of our customers. Thank you for your positive feedback regarding our staff, and Jacqueline in particular. We appreciate you taking the time to share your thoughts. Please be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Walter’s Automotive
.

Getting a no cost loaner when part was not available was very fair. Not being charged for service, parts, etc. also made me feel very positive about the dealership.

The lack of information provided by MBUSA was very annoying to me, as I believe it was to you.

However, several hundred dollars worth of CDs were gone from my trunk. Also, several other things I did not notice or did not fully realize the problem when I picked up the car: the TeleAid keeps trying to make calls, which cuts off the radio and is annoying and distracting; the light indicator on the unlock trunk latch is lit even though the trunk is locked; the small molded protective black piece that covers the antenna on the roof is missing. And, I so far cannot set the interior light to go on when a door is open, and to go off when door closed etc.

Any help will be appreciated.
Also, Julio was always helpful and responsive.

Mark Chasin

5
★★★★★

Getting a no cost loaner when part was not available was very fair. Not being charged for service, parts, etc. also made me feel very positive about the dealership.

The lack of information provided by MBUSA was very annoying to me, as I believe it was to you.

However, several hundred dollars worth of CDs were gone from my trunk. Also, several other things I did not notice or did not fully realize the problem when I picked up the car: the TeleAid keeps trying to make calls, which cuts off the radio and is annoying and distracting; the light indicator on the unlock trunk latch is lit even though the trunk is locked; the small molded protective black piece that covers the antenna on the roof is missing. And, I so far cannot set the interior light to go on when a door is open, and to go off when door closed etc.

Any help will be appreciated.
Also, Julio was always helpful and responsive.

Mark Chasin

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This is the second Mercedes that I have purchased from Walter's and I keep going back because of the excellent service and a fair deal. This time I purchased a Mercedes 350 E class and couldn't be happier our sales rep, Duke Troung took great care of us and made sure we were happy when we drove off..keep up the good work..

5
★★★★★

This is the second Mercedes that I have purchased from Walter's and I keep going back because of the excellent service and a fair deal. This time I purchased a Mercedes 350 E class and couldn't be happier our sales rep, Duke Troung took great care of us and made sure we were happy when we drove off..keep up the good work..

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I bought a MB C250 on 5/18/14 and my salesman, Arash Himmat, made the experience THE BEST! :-) He gave great customer service and I am super happy! :-) Make sure you ask for him, I know he will treat you right! :-) Sincerely, Susan Hinrichs, A Happy Customer :-)

5
★★★★★

I bought a MB C250 on 5/18/14 and my salesman, Arash Himmat, made the experience THE BEST! :-) He gave great customer service and I am super happy! :-) Make sure you ask for him, I know he will treat you right! :-) Sincerely, Susan Hinrichs, A Happy Customer :-)

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Bought a 2014 GLK from Walters. Rick Akigbe was fantastic! Loved the entire process. He found the exact vehicle I wanted and arranged to have it delivered to Walter's. The entire purchase was seamless and easy. I highly recommend Rick and the entire Walter's team.

5
★★★★★

Bought a 2014 GLK from Walters. Rick Akigbe was fantastic! Loved the entire process. He found the exact vehicle I wanted and arranged to have it delivered to Walter's. The entire purchase was seamless and easy. I highly recommend Rick and the entire Walter's team.

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Business Response:

Thank you for sharing your great experience at our dealership. It sounds like Rick did an impressive job helping you find the perfect vehicle. We believe our staff is the best in the business and we’re glad to hear that you agree. Congratulations on your new GLK and welcome to the Walter’s Automotive family. Also, remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive
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Purchased a Sprinter Sportsmobile Conversion Camper Van. Very impressed with the professionalism of the Sprinter Team - Glenn Thackeray, Joey Castruita, and DavidAlcantar. They answered all of our many technical questions about the Sprinter and the Sportsmobile conversion package. Glenn and Joey did a great job working with us through the purchase and the financing options. Joey is very knowledgable about Sprinter, Sportsmobile and the options that we wanted added to the vehicle. Joey and David worked hard to streamline the purchasing process to get us on the road quickly. The dealership gave us a full tank of diesel as well, which we greatly appreciated. I definitely recommend this dealership.

5
★★★★★

Purchased a Sprinter Sportsmobile Conversion Camper Van. Very impressed with the professionalism of the Sprinter Team - Glenn Thackeray, Joey Castruita, and DavidAlcantar. They answered all of our many technical questions about the Sprinter and the Sportsmobile conversion package. Glenn and Joey did a great job working with us through the purchase and the financing options. Joey is very knowledgable about Sprinter, Sportsmobile and the options that we wanted added to the vehicle. Joey and David worked hard to streamline the purchasing process to get us on the road quickly. The dealership gave us a full tank of diesel as well, which we greatly appreciated. I definitely recommend this dealership.

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1 out of 1 people found this review helpful.

Business Response:

We really appreciate you taking the time to leave feedback about your experience with our dealership. Input from customers like you is an important part in helping make our service the best it can be. Providing a quality service and support are two of our top priorities, and we do everything we can to support our customers. We’re happy to hear that our team was able to assist you with your Sprinter purchase. Everyone at Walter’s Mercedes-Benz is dedicated to making sure we do everything we can to make you feel welcome and supported during your visits. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter’s Mercedes-Benz
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I just bought my first car ever here. To say the least, the staff was very friendly and knowledgable wen it came to my needs and what I wanted in a car. Charbel saikaly helped me out. He was extremely patient and helped me find what I was looking for from the car options to my budget. I was referred to him by a close friend and I was not let down. I will refer many more to him because of his close attention to detail and his genuine concern for his clients. I cannot thank him enough. I am truly enjoying my new car, thank you!

5
★★★★★

I just bought my first car ever here. To say the least, the staff was very friendly and knowledgable wen it came to my needs and what I wanted in a car. Charbel saikaly helped me out. He was extremely patient and helped me find what I was looking for from the car options to my budget. I was referred to him by a close friend and I was not let down. I will refer many more to him because of his close attention to detail and his genuine concern for his clients. I cannot thank him enough. I am truly enjoying my new car, thank you!

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Business Response:

Thanks for this fantastic review, Michelle! We're glad to hear our staff gave you excellent customer service and helped you find your perfect car. We appreciate your recommendation and couldn't be happier to know that you're loving your new car. Enjoy, and we hope to see you back soon! Be sure to check us out on Facebook and Twitter for specials and updates from the dealership. Sincerely, Walter's Automotive
.

Thanks to Walter's and their great service, I am now the owner of a lovely Mercedes C250. Rick Akigbe, the sales manager who helped my wife and I make this decision, was extremely helpful and showed us the many different C250s that they have. He spent a great deal of time on us, and ended up giving us a great deal on the car. He even gave me a follow-up call afterwards to ask if we were enjoying our new ride! If you're looking into getting a Mercedes, I definitely recommend you head down to Walter's and ask for Rick. GOD BLESS them.

5
★★★★★

Thanks to Walter's and their great service, I am now the owner of a lovely Mercedes C250. Rick Akigbe, the sales manager who helped my wife and I make this decision, was extremely helpful and showed us the many different C250s that they have. He spent a great deal of time on us, and ended up giving us a great deal on the car. He even gave me a follow-up call afterwards to ask if we were enjoying our new ride! If you're looking into getting a Mercedes, I definitely recommend you head down to Walter's and ask for Rick. GOD BLESS them.

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Business Response:

Congratulations on the purchase of your Mercedes-Benz, Geno! Rick is a great salesman and is willing to do whatever is necessary to make sure his customers find the perfect vehicle for their lifestyle. Enjoy turning heads in your new Mercedes-Benz, and we hope to have the pleasure of doing business with you again in the future. Don't miss the great deals we're offering on Facebook and Twitter! Sincerely, Walter's Automotive
.

My parents surprised me with a 2013 white C-class Mercedes for my 18th birthday! The service was amazing and Charlie Saikali is the best car salesman ever!! He helped so much with setting up the surprise and was a pleasure for my parents to work with. He should definitely get a raise and promotion!!!!(:

5
★★★★★

My parents surprised me with a 2013 white C-class Mercedes for my 18th birthday! The service was amazing and Charlie Saikali is the best car salesman ever!! He helped so much with setting up the surprise and was a pleasure for my parents to work with. He should definitely get a raise and promotion!!!!(:

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Business Response:

Thank you for writing this great review! We're happy to hear that you received amazing service from Charlie. At Walter's Mercedes-Benz, we enjoy going above and beyond for our guests in order to give them a memorable experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Walter's Automotive
.

This is my first Mercedes, and I can say it compares to no other car. I have owned Lexus, Porsche, BMW and there is nothing like the luxury of a Mercedes. I bought the 2012 E350. It has rear wheel drive and V6 engine. It revvs nicely in the morning and makes my drive to work pleasant!

As for the whole "buying the car" part Vincent (the internet manager) was unlike any other car salesman I have ever met. He was pleasant, open minded and knew his inventory by heart. The finance guys took care of me too and most likely I will be back to buy a GL 450 in a couple of years. I also get complimentary car washes!

5
★★★★★

This is my first Mercedes, and I can say it compares to no other car. I have owned Lexus, Porsche, BMW and there is nothing like the luxury of a Mercedes. I bought the 2012 E350. It has rear wheel drive and V6 engine. It revvs nicely in the morning and makes my drive to work pleasant!

As for the whole "buying the car" part Vincent (the internet manager) was unlike any other car salesman I have ever met. He was pleasant, open minded and knew his inventory by heart. The finance guys took care of me too and most likely I will be back to buy a GL 450 in a couple of years. I also get complimentary car washes!

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Business Response:

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Walter's Mercedes-Benz experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Walter's Automotive
.

1 afternoon I finally decided to take the "plunge" and check out a Mercedes. I really was having a hard time deciding between a Benz and an Infiniti. 2 hours after entering the dealership, I drove home in my beautiful new 2012 GL450. Thank you Vincent and the rest of the helpful team at Walter's!

5
★★★★★

1 afternoon I finally decided to take the "plunge" and check out a Mercedes. I really was having a hard time deciding between a Benz and an Infiniti. 2 hours after entering the dealership, I drove home in my beautiful new 2012 GL450. Thank you Vincent and the rest of the helpful team at Walter's!

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Business Response:

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Regards, Walter's Mercedes-Benz
.

This is my fourth mercedes benz purchase,and the best car shopping experience of my life.Vincent listened to my concern, and picked out a couple options for us to consider. I helped my daughter buy an e class and she is so pleased with it. It is her 1st mercedes.

5
★★★★★

This is my fourth mercedes benz purchase,and the best car shopping experience of my life.Vincent listened to my concern, and picked out a couple options for us to consider. I helped my daughter buy an e class and she is so pleased with it. It is her 1st mercedes.

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Business Response:

Betty, Congratulations on your new purchase! We appreciate the kind words you have to say about Vincent. Customer service is always a top priority here and he will be happy to hear that he provided you with just that! We hope to work with you again in the future! Be sure to check out our website for monthly specials and updates. Regards, Walter's Automotive
.

SInce I rode for the first time in my best friend's E class, I have been wanting one ever since. SO for the last for years, I have been saving and finally got my E class in diamond white yesterday. Vincent helped me get financed (it was a bit of a struggle because of my credit) and he was very understanding of my sitation. It doesn't matter what I pay, because I finally have my E Mercedes!! He was very knwoldgedable and Julio was great (finance?)

5
★★★★★

SInce I rode for the first time in my best friend's E class, I have been wanting one ever since. SO for the last for years, I have been saving and finally got my E class in diamond white yesterday. Vincent helped me get financed (it was a bit of a struggle because of my credit) and he was very understanding of my sitation. It doesn't matter what I pay, because I finally have my E Mercedes!! He was very knwoldgedable and Julio was great (finance?)

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Business Response:

Tracy, We are so happy hear to that you have finally found your dream car and we wish you many congratulations and your beautiful new E-Class. Our goal is always to help our guests find exactly what they are looking for and to make dream cars become reality. We are thrilled to hear that Vincent and Julio took great care of you and we hope to see you again in the future! Always know we are just a phone call or email away. Be sure to visit our website for monthly news and specials when the time comes for your next visit. Take care! Regards, Walter's Automotive Group
.

My wife and I had a wonderful purchasing experience in Walter's dealership for our first Mercedes-Benz C250 on 1/31/13. Vincent Troncoso and his assistant Juan Carlos Rasilla are the most professional and courteous Sales Persons we have met. Vincent was full of information and explained everything so professional. We got what we really need without regrets. Meanwhile, we got an amazing sales price from Vincent. We were pretty satisfied. Also, the finance manager was extraordinary. We finished the financial process in a pleasant conversation. We love our new car. Thanks Vincent and Walter's team.

5
★★★★★

My wife and I had a wonderful purchasing experience in Walter's dealership for our first Mercedes-Benz C250 on 1/31/13. Vincent Troncoso and his assistant Juan Carlos Rasilla are the most professional and courteous Sales Persons we have met. Vincent was full of information and explained everything so professional. We got what we really need without regrets. Meanwhile, we got an amazing sales price from Vincent. We were pretty satisfied. Also, the finance manager was extraordinary. We finished the financial process in a pleasant conversation. We love our new car. Thanks Vincent and Walter's team.

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Business Response:

Benjamin, Thank you so much for sharing such kind and sincere words with us. We are incredibly proud of our team here at Walter's and we are truly humbled to hear that you had such a great experience working with Vincent. Our goal is always to find exactly what our guests are looking for and we're happy to hear you found this in the C250. We thank you so much again for choosing Walter's and we congratulate you on your first Mercedes-Benz purchase! Please let us know if there is any way we may be of assistance to you in the future. Be sure to take advantage of our online deals and service specials by visiting our website! Regards, Walter's Automotive Group
.

Found my car online used. a little bit of internet searching led me to walterss ... the ml i got with the features it has was a lot of workwell worth it. only thing is I had to pay to have it shiped to me. it arrived as nice looking as the pics. this was my first time buying a car before seeing it. Vincent was phenomenal in helping me get it all done.

5
★★★★★

Found my car online used. a little bit of internet searching led me to walterss ... the ml i got with the features it has was a lot of workwell worth it. only thing is I had to pay to have it shiped to me. it arrived as nice looking as the pics. this was my first time buying a car before seeing it. Vincent was phenomenal in helping me get it all done.

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.

Secured an appointment with Vincent at Walters MercedesWent in to look at the GLK350 because my cousin drives one and I really like it. But after driving it and seeing the spacing inside, I decided it was too smal for my family Drove the ML and absolutely loved it. felt it Was a little out of range, My husband and I couldnt agree on color, so we'll be going back next weekend. Vincent waas extremely knowledgabele and didn't overwhelm us.

5
★★★★★

Secured an appointment with Vincent at Walters MercedesWent in to look at the GLK350 because my cousin drives one and I really like it. But after driving it and seeing the spacing inside, I decided it was too smal for my family Drove the ML and absolutely loved it. felt it Was a little out of range, My husband and I couldnt agree on color, so we'll be going back next weekend. Vincent waas extremely knowledgabele and didn't overwhelm us.

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Business Response:

Lijan, Many thanks for taking the time to leave your feedback with us and for sharing such kind remarks! We are very proud of our team here at Walter's and we're humbled to hear you had such an enjoyable experience working with Vincent. The ML is an absolutely wonderful vehicle and we know you'll love it if you do make the decision to purchase. You can visit our website for color options and get some more ideas, as we want both of you to be completely happy with the Mercedes-Benz you drive away in. We look forward to seeing you again this weekend and hope to find you the perfect vehicle! Take care! Regards, Walter's Automotive Group
.

I am now retired and never thought I would buy a mercedes. Having owned american cars my whole life, I was not sure about buying and maintaining a german engineered and manufactured car. Having had the car a few months, I guess it's not all that bad. Choosing between the e class and c class was difficult because I was not sure what features I would end up needing. Vincent went over all of this with me and got me on the road in this beautiful e350. Sometimes my son drives it and we fight over it!

5
★★★★★

I am now retired and never thought I would buy a mercedes. Having owned american cars my whole life, I was not sure about buying and maintaining a german engineered and manufactured car. Having had the car a few months, I guess it's not all that bad. Choosing between the e class and c class was difficult because I was not sure what features I would end up needing. Vincent went over all of this with me and got me on the road in this beautiful e350. Sometimes my son drives it and we fight over it!

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Business Response:

Marg, Congratulations on your new E350! It's such a beautiful vehicle and you definitely can't go wrong with a Mercedes-Benz! We're happy to hear you're enjoying your new car and that your son loves it just as much as you do! We thank you again for choosing Walter's and we look forward to helping you with any automotive needs you may have in the future. Be sure to visit our website for monthly news, deals and service specials when the time comes! Regards, Walter's Automotive Group
.

2009 E350 is not a hard to find car, but a true, honest, down to earth salesman is. Vince was great. Made an appointment with Ana after calling Mercedes of Riverside. She was very helpful, and I ended up cancelling the first two appointments because things came up, but finally made it in. Vince let me test drive the car, and I couldn't believe how well it drove for being a three year old car. He even (patiently!) let me try brand new 2013. For price reasons, I ended up going with the older model, and despite some minor maintenance issues, I am very happy with my car. I tend to have a need for speed, so my new (new to me!) E class has just the amount of juice I need . The finance manager Wayne motler was awesome too. I absolutely never thought after having tried every other car that I would ever drive a Mercedes, but Vince made it happen (also I had credit issues) Go see Vince at Walters if you want a great sales experience

5
★★★★★

2009 E350 is not a hard to find car, but a true, honest, down to earth salesman is. Vince was great. Made an appointment with Ana after calling Mercedes of Riverside. She was very helpful, and I ended up cancelling the first two appointments because things came up, but finally made it in. Vince let me test drive the car, and I couldn't believe how well it drove for being a three year old car. He even (patiently!) let me try brand new 2013. For price reasons, I ended up going with the older model, and despite some minor maintenance issues, I am very happy with my car. I tend to have a need for speed, so my new (new to me!) E class has just the amount of juice I need . The finance manager Wayne motler was awesome too. I absolutely never thought after having tried every other car that I would ever drive a Mercedes, but Vince made it happen (also I had credit issues) Go see Vince at Walters if you want a great sales experience

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Business Response:

Toda, We can't thank you enough for sharing this wonderful feedback with us! We are truly delighted to hear that you had such a a great experience working with Vince and our team to purchase your vehicle. We are very proud of the customer service we offer here at Walter's and we will make sure your kind sentiments about our staff are heard. We wish you many congratulations on your new E350 and hope you enjoy your purchase for many years to come! Please visit our website for current news, deals and service specials when the time comes for your next visit. We hope to see you again in the future! Regards, Walter's Automotive Group
.

Moved to california recently and was without transportation. I have been wanting an e class since I first learned to drive. when I saw the used E class online, I knew I had to go look at it. It was in excellent condition considering it was a three year old car. I thought it would be a hassle getting approved because my credit is so so, but VIncent made everything simple and got me a better rate than I thought possible. Definitely going back for my next Mercedes once I pay this one off, which could be a while.

5
★★★★★

Moved to california recently and was without transportation. I have been wanting an e class since I first learned to drive. when I saw the used E class online, I knew I had to go look at it. It was in excellent condition considering it was a three year old car. I thought it would be a hassle getting approved because my credit is so so, but VIncent made everything simple and got me a better rate than I thought possible. Definitely going back for my next Mercedes once I pay this one off, which could be a while.

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Business Response:

Tyla, We'd first like to thank you for utilizing our website to find your new vehicle. We're happy to know that it was a helpful resource during your search for an E-Class. Vincent is absolutely an asset to our team and we appreciate you sharing such kind and sincere words about your experience working with him. Buying a car should be a memorable and enjoyable experience and we're truly pleased to hear that the whole process was smooth and simple for you. We offer many congratulations on your Mercedes-Benz E-Class and look forward to seeing you again when you're ready to purchase your next vehicle. Be sure to check our website frequently for news, deals and service specials when the time comes! Regards, Walter's Automotive Group
.

Comparison shopped around for a E550 used. Stopped when I met VIncent. Smart, straightforward guy. Knows his stuff. Told him what I wanted, and we agreed on a price. The rest was even easier. Go see Vince if you're in th market for a Mercedes.

5
★★★★★

Comparison shopped around for a E550 used. Stopped when I met VIncent. Smart, straightforward guy. Knows his stuff. Told him what I wanted, and we agreed on a price. The rest was even easier. Go see Vince if you're in th market for a Mercedes.

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Vu, Many congratulations on your Mercedes-Benz E550! Vincent is absolutely an asset to our team and we're thrilled to hear that he took great care of you during your recent visit. Providing exceptional customer service is simply our job, and we're proud to see you have found this quality in us. We'd like to thank you again for your business and we hope you enjoy your purchase for many years to come! Be sure to check out our website for monthly news and specials when it comes time for your next visit. Take care! Regards, Walter's Automotive Group
.

almost bought a cadillac cts (that's what I wanted) but rememmbered I Promised my wife for a while now that we would look into a preowned mercedes. came Across the 2009 C 350 at Walters online. went down to look at it. vincent met us at the door. zero hassles and two hours later, we drove off in our first mercedes.

5
★★★★★

almost bought a cadillac cts (that's what I wanted) but rememmbered I Promised my wife for a while now that we would look into a preowned mercedes. came Across the 2009 C 350 at Walters online. went down to look at it. vincent met us at the door. zero hassles and two hours later, we drove off in our first mercedes.

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Business Response:

Rob, Congratulations on your first Mercedes-Benz! The C350 is a wonderful choice and we truly hope you and your wife enjoy your purchase for many years to come. Our team here at Walter's strives to make each customer's experience as enjoyable as possible, and we're happy to hear that Vincent was able to take care of you. We'd like to thank you again for your business and we welcome you to the Walter's family! Be sure to take advantage of our online deals and specials when the time comes for your next visit. We'll see you next time! Regards, Walter's Automotive Group
.

Bought my last Mercedes (A C class) in Orange County. As convenient as it was to buy near home, the experience I had at that dealership doesn't compare to walters. I made an appointment with vincent'z assistannt and even cancelled once. when our schedules finanly overlapped, vincent met with me and I traded in my c class for a glk. I wanted to wait for the new body style, but decided to go with 2012. I was treatedd liek royalty! Vincent was icnredible!

5
★★★★★

Bought my last Mercedes (A C class) in Orange County. As convenient as it was to buy near home, the experience I had at that dealership doesn't compare to walters. I made an appointment with vincent'z assistannt and even cancelled once. when our schedules finanly overlapped, vincent met with me and I traded in my c class for a glk. I wanted to wait for the new body style, but decided to go with 2012. I was treatedd liek royalty! Vincent was icnredible!

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Business Response:

Kris, Thank you so much for taking the time share your feedback with us. We are absolutely humbled to hear that you had such a wonderful experience working with Vincent on purchasing your new 2012 GLK! Our guests deserve nothing but the best customer service, and we're proud to hear you felt like you were treated as royalty. Here at Walter's, going above and beyond is simply a part of our job, as is making sure our guests drive away completely satisfied. We'd like to thank you again for your business and hope to see you again in the future. Be sure to visit our website for news, deals, specials and more! Regards, Walter's Automotive Group
.

In the past I have bought Jaguars, Cadillac, BMW. This is my first Mercedes - a C class. It's the best riding car I have ever owned/driven. Vincent was a huge help - I just couldn't decide on the color or what options I wanted. With his guidance, I finally decided and am so pleased now. I am sure I will drive other cars in the future, but for now, this C class doesn't compare - the gas mileage, style and smoothness of the ride are incredible!

5
★★★★★

In the past I have bought Jaguars, Cadillac, BMW. This is my first Mercedes - a C class. It's the best riding car I have ever owned/driven. Vincent was a huge help - I just couldn't decide on the color or what options I wanted. With his guidance, I finally decided and am so pleased now. I am sure I will drive other cars in the future, but for now, this C class doesn't compare - the gas mileage, style and smoothness of the ride are incredible!

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Hranush, We are so pleased to hear that you are enjoying your new Mercedes-Benz C-Class! It is such a wonderful car and we hope you get the most out of it for many years to come. We are incredibly proud of our team here at Walter's and it always humbles us to hear what our guests have to say about our staff here. We're happy to hear that with Vincent's guidance, you were able to drive away completely satisfied. We thank you again for your business and we hope to see you again in the future! Be sure to check out our website for monthly news and specials when the time comes. Regards, Walter's Automotive Group
.

Vince helpd me get into my dream car: my e350. I have wanted this car since forever, and I am finally driving one. It is an amazing car and I get complimented all the time. Vincent was superb!
by achavez - Posted 12/06/2012

5
★★★★★

Vince helpd me get into my dream car: my e350. I have wanted this car since forever, and I am finally driving one. It is an amazing car and I get complimented all the time. Vincent was superb!
by achavez - Posted 12/06/2012

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Adal, We are truly happy that we could be involved in making your dream come true! The E350 is such a beautiful car and we are absolutely pleased to hear that you are enjoying your purchase. We're glad that Vincent was able to take care of you and that he offered fantastic customer service. We wish you many congratulations on your new car and hope you enjoy your purchase for many years to come! Be sure to take advantage of our online specials and coupons by visiting our website frequently. We look forward to seeing you again in the future! Regards, Walter's Automotive Group
.

Purchased my C250 from Vincent and am ecstatic.

5
★★★★★

Purchased my C250 from Vincent and am ecstatic.

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Asmik, We are truly happy to hear that you are pleased with your recent purchase. We offer you many congratulations on your new C250 and hope you enjoy it for many years to come! Please let us know if there is any way we can be of assistance to you in the future, and know that we are no more than a phone call or email away. Be sure to visit our website to take advantage of our monthly deals and specials. Regards, Walter's Automotive Group
.

Charlie at Walter's Mercedes Benz is amazing! I don't want to say what he did but, he went way above and beyond what my wife and I expected! He got us water... he offered... no almost forced us to let him get us lunch. A couple of days after we got the car home was when the real surprise came. I really don't want to say what it was because Charlie surely does not do for all his customers what he did for us!!! He made the buying experience very enjoyable. He set the navigation system in the car to get us to LAX after while we were meeting with finance. The navigation took us to the front door of our destination. Only regret is that we didn't buy all of our vehicles from Walter's!!!!

5
★★★★★

Charlie at Walter's Mercedes Benz is amazing! I don't want to say what he did but, he went way above and beyond what my wife and I expected! He got us water... he offered... no almost forced us to let him get us lunch. A couple of days after we got the car home was when the real surprise came. I really don't want to say what it was because Charlie surely does not do for all his customers what he did for us!!! He made the buying experience very enjoyable. He set the navigation system in the car to get us to LAX after while we were meeting with finance. The navigation took us to the front door of our destination. Only regret is that we didn't buy all of our vehicles from Walter's!!!!

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Business Response:

John, So many thanks for such a wonderful and sincere review of our dealership! We are truly moved by your kind words. We're happy to hear of your tremendous experience working with Charlie and that he went above and beyond what you and your wife expected. We hope that the two of you enjoy your purchase for many years to come, and we hope to see you again whenever you're ready! Make sure to take advantage of our online specials and coupons when the time comes. Regards, Walter's Automotive Group
.

duke truong great job.excellent sales experience here at Walter's.
thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5
★★★★★

duke truong great job.excellent sales experience here at Walter's.
thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Kim, Thank you so much for your kind words! We're thrilled to hear that you had such an outstanding experience working with Duke. We do hope you think of Walter's for all your future vehicle needs! In the meantime, be sure to check out our website for monthly news and specials. We look forward to seeing you next time! Regards, Walter's Automotive Group
.

Once in a lifetime you get to have a car buying experience like I had the other day. I made an appointment with Vincent's assistant. explained what I wanted, and when I got there on the big day, the car was waiting for me. I test drove it and was in and out of the dealership within 2 hours. Vincent was amamzing and the whole process was painfree.

5
★★★★★

Once in a lifetime you get to have a car buying experience like I had the other day. I made an appointment with Vincent's assistant. explained what I wanted, and when I got there on the big day, the car was waiting for me. I test drove it and was in and out of the dealership within 2 hours. Vincent was amamzing and the whole process was painfree.

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Business Response:

Fatima, We are truly happy to hear that you enjoyed your recent visit to our dealership and found Vincent to be accommodating throughout the entire process of purchasing your new vehicle. Buying a new car should never be a hassle which is why we go above and beyond to assure it's as simple and stress-free as possible, and we're proud you found this quality in our business. Don't forget to check our website frequently for news, deals, coupons and more when the time comes for your next visit. We look forward to being of assistance to you again in the future. Regards, Walter's Automotive Group
.

Bought my glk350 from Vincent. Usually, buying a car is a legnthie process. Not the case with him. I told him the things I was looking for, and he called me in when they had a car that met my needs. I was intrigued that the whole process took less than 2 hours. Love my new car...

5
★★★★★

Bought my glk350 from Vincent. Usually, buying a car is a legnthie process. Not the case with him. I told him the things I was looking for, and he called me in when they had a car that met my needs. I was intrigued that the whole process took less than 2 hours. Love my new car...

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Business Response:

Cari, Congratulations on your new GLK350! We are thrilled to hear that you are completely satisfied with your new vehicle and that you had such a wonderful experience working with Vincent. We know that buying a new car can sometimes be a hassle which is why we go above and beyond to make sure it's a quick and stress-free as possible! Again, we thank you for your business and we hope to see you again in the future! In the meantime, be sure to visit our website for monthly news and deals. Regards, Walter's Automotive Group
.

Before we initially contacted Walter??s Mercedes, we were planning on seeing if we could have the car we wanted transferred to a Mercedes dealership near where we live in south Orange County. That plan changed once we began dealing with Charlie Saikali, our sales associate at Walter??s. From our initial contact over the phone, he was very helpful, straightforward and professional, and spent about an hour with us over the phone even after closing hours. In order to accommodate my work schedule, he worked extremely hard to have us in and out of the dealership in as little time as possible. In addition to the best customer service we have ever received, the price we got from Walter??s was exceptional. I would encourage anyone in the market for a Mercedes Benz to visit Walter??s, and to ask to deal with Charlie Saikali- you will get top of the line service, and they will most likely beat any other dealer??s price. We will definitely be back to Walter??s in the future for our next Mercedes purchase!

5
★★★★★

Before we initially contacted Walter??s Mercedes, we were planning on seeing if we could have the car we wanted transferred to a Mercedes dealership near where we live in south Orange County. That plan changed once we began dealing with Charlie Saikali, our sales associate at Walter??s. From our initial contact over the phone, he was very helpful, straightforward and professional, and spent about an hour with us over the phone even after closing hours. In order to accommodate my work schedule, he worked extremely hard to have us in and out of the dealership in as little time as possible. In addition to the best customer service we have ever received, the price we got from Walter??s was exceptional. I would encourage anyone in the market for a Mercedes Benz to visit Walter??s, and to ask to deal with Charlie Saikali- you will get top of the line service, and they will most likely beat any other dealer??s price. We will definitely be back to Walter??s in the future for our next Mercedes purchase!

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Business Response:

Christine, We cannot thank you enough for sharing such kind and endearing words with us. Charlie is truly an asset to the Walter's team and we are very proud to hear that you had such an outstanding experience working with him. It is always our pleasure to go above and beyond for our guests. We understand that every customer's situation is different which is why we are absolutely willing to work around schedules and time conflicts. We welcome you to the Walter's family and we thank you again for your business. We look forward to seeing you again for your next Mercedes-Benz purchase! In the meantime, be sure to visit our website for monthly news, deals and service specials. Regards, Walter's Automotive Group

Message from Walter's Auto Sales And Service, Inc.

Where the lower cost of doing business helps you get a great price.

More about Walter's Auto Sales And Service, Inc.

Service Center, Detailing, Courtesy Shuttle, Loaner Cars, Rental Cars, Parts & Accessories, Internet Access

 

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