Blind & Sons

★★★★★
  • 344 4th St NW

    Barberton, OH 44203

    Map & Directions
  • 330-452-0901

About Blind & Sons

Details
Hours
Mon-Fri 8am-5pm, Open 7 Days, 24 Hour Emergency Service Available

Home Construction & Remodeling

Home Construction & Remodeling
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I won a "consolation prize" of a free furnace and AC tune-up from Blind & Sons during a contest at WNIR's radio. The tech came out on May 28 and asked if we could only do the AC tune up (he said it was going to be too hot in my attic to work on the furnace and he had a busy day ahead of him). He completed the job in 90 minutes and said that the AC unit was old but in great condition. He recommended I schedule a free estimate for a new furnace and AC because they had great rebates going on right now. Fast forward 3-4 hours and my AC unit will not turn on. I look at the unit outside, find screws laying on the cement slab, notice a panel on the unit has a pinched lip, and is not seated correctly. I called their service line, was told my tech is off for the day but she will dispatch the on-call tech immediately. Five hours later, I still hadn't heard from anyone at the company, so I called the service line to see when they will be out. Twice in a row, as soon as I said my name, they hang up. The third person answers and says "No one has called you yet?" She then apologizes, lets me know how busy they were today, and informs me a tech will call as soon as possible to let me know when he will be out to my house. I have now been without AC for over 21 hours (house sits at a toasty 85 degrees), and there has been zero communication from Blind & Sons. It's safe to assume Blind & Sons has chosen to enjoy their Memorial Day weekend, rather than fixing the damage their tech has caused. On the bright side, I got to relive what it was like growing up in the 80's before my family got AC. On the super disappointing side, I have to either cancel, or move the cookout from my house to another family member. Blind & Sons website touts a "100% satisfaction guarantee;" to date, I've only experienced incompetent techs and disinterested customer service reps.

1
★☆☆☆☆

I won a "consolation prize" of a free furnace and AC tune-up from Blind & Sons during a contest at WNIR's radio. The tech came out on May 28 and asked if we could only do the AC tune up (he said it was going to be too hot in my attic to work on the furnace and he had a busy day ahead of him). He completed the job in 90 minutes and said that the AC unit was old but in great condition. He recommended I schedule a free estimate for a new furnace and AC because they had great rebates going on right now. Fast forward 3-4 hours and my AC unit will not turn on. I look at the unit outside, find screws laying on the cement slab, notice a panel on the unit has a pinched lip, and is not seated correctly. I called their service line, was told my tech is off for the day but she will dispatch the on-call tech immediately. Five hours later, I still hadn't heard from anyone at the company, so I called the service line to see when they will be out. Twice in a row, as soon as I said my name, they hang up. The third person answers and says "No one has called you yet?" She then apologizes, lets me know how busy they were today, and informs me a tech will call as soon as possible to let me know when he will be out to my house. I have now been without AC for over 21 hours (house sits at a toasty 85 degrees), and there has been zero communication from Blind & Sons. It's safe to assume Blind & Sons has chosen to enjoy their Memorial Day weekend, rather than fixing the damage their tech has caused. On the bright side, I got to relive what it was like growing up in the 80's before my family got AC. On the super disappointing side, I have to either cancel, or move the cookout from my house to another family member. Blind & Sons website touts a "100% satisfaction guarantee;" to date, I've only experienced incompetent techs and disinterested customer service reps.

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I got over 7 quotes from different service companies. I went with Blind and Sons because of their salesmen Bill! He was the entire reason I went with them. He is knowledgeable, likable and thorough.

5
★★★★★

I got over 7 quotes from different service companies. I went with Blind and Sons because of their salesmen Bill! He was the entire reason I went with them. He is knowledgeable, likable and thorough.

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I have used Blind and Sons in the past and just as always, job well done. When I need them they are always here for me. I appreciate their service and quality of work they provide.

2
★★★★★

I have used Blind and Sons in the past and just as always, job well done. When I need them they are always here for me. I appreciate their service and quality of work they provide.

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Blind & Sons came out and worked had all day. Couldnt be more happier with the service I received. Job well done.

2
★★★★★

Blind & Sons came out and worked had all day. Couldnt be more happier with the service I received. Job well done.

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I was extremely satisfied with the work they did. They have excellent service. I recommend them

2
★★★★★

I was extremely satisfied with the work they did. They have excellent service. I recommend them

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Blind and Sons comfort consultant Jim and installers DeJohn and Ted were courteous and very kind. They did an excellent job.

2
★★★★★

Blind and Sons comfort consultant Jim and installers DeJohn and Ted were courteous and very kind. They did an excellent job.

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Blind and Sons was very nice! Very professional! Very knowledgeable! The service was outstanding!

5
★★★★★

Blind and Sons was very nice! Very professional! Very knowledgeable! The service was outstanding!

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I thought the guys at Blind and sons did a great job of explaining what needed to be done and how. Their men did a great job and cleaned up when they were finished. I was satisfied with the product too.

2
★★★★★

I thought the guys at Blind and sons did a great job of explaining what needed to be done and how. Their men did a great job and cleaned up when they were finished. I was satisfied with the product too.

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All their repairmen have been "Great" along with Adam and Nate. Adam was here from start to finish. Excellent worker, kind and courteous.

5
★★★★★

All their repairmen have been "Great" along with Adam and Nate. Adam was here from start to finish. Excellent worker, kind and courteous.

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I am very satisfied with Blind and Sons??s work . Everyone involved from the after hours tech to the salesman to the guys who did the install all were pleasant and did great work!

5
★★★★★

I am very satisfied with Blind and Sons??s work . Everyone involved from the after hours tech to the salesman to the guys who did the install all were pleasant and did great work!

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Bob and John from Blind & Sons came to work at my house and boy do they work well together. They were so easy to talk with and their clean-up was excellent. This was a huge job and well done. I will use them again!

2
★★★★★

Bob and John from Blind & Sons came to work at my house and boy do they work well together. They were so easy to talk with and their clean-up was excellent. This was a huge job and well done. I will use them again!

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Blind and Sons service men DeJohn and Ted were very professional. I would happily invite them back into my home. They were nice to my 19 month old and said "hi" every time they came by! She loved them!

5
★★★★★

Blind and Sons service men DeJohn and Ted were very professional. I would happily invite them back into my home. They were nice to my 19 month old and said "hi" every time they came by! She loved them!

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I see the Blind servide trucks on the highways everyday and their trucks are always clean. The drivers are always following the speed limit. This attention to detail makes me think they show the same level of care in their work, so I plan to call them when I need furnace service.

4
★★★★☆

I see the Blind servide trucks on the highways everyday and their trucks are always clean. The drivers are always following the speed limit. This attention to detail makes me think they show the same level of care in their work, so I plan to call them when I need furnace service.

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Message from Blind & Sons

We have been serving the Northeast Ohio area since 1937, one satisfied customer at a time. We look forward to hearing from you if you need additional information on our products and services, or a suggestion about how we may better serve you.

More about Blind & Sons

Family owned and operated for three generations, Blind & Sons is a company who truly knows what homeowners need.

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