Children's Clinic

★★★★☆
  • 504 S Sierra Madre Blvd # Bi

    Pasadena, CA 91107

    Map & Directions
  • 626-795-8811

About Children's Clinic

Hours
M-F 9-5

Health & Medical

Health & Medical
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Great doctor, able to get the heart of the matter quickly and with kindness for a nervous child.

Highly recommended.

4
★★★★☆

Great doctor, able to get the heart of the matter quickly and with kindness for a nervous child.

Highly recommended.

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dr yim is FABULOUS. she has been involved w my children since my son's birth 9 years ago. i'm very picky about doctors; unfortunately, i have a few chronic conditions that require me to learn a lot about doctors and how the system works. nothing is better than learning all you can about healthy and unhealthy body responses and getting advice on those issues from a trusted doctor who listens to and respects your concerns. dr yim is one of those doctors. while she has consistently provided excellent guidance and referrals, she was a rock during a sudden illness that hospitalized my son during christmas. she was helpful in researching options in the event my son's condition turned out to be chronic (thank goodness it wasn't). she's patient with my many questions, comments and ideas for improving my childrens' health. love her and drive over 15 miles one way to see her!

5
★★★★★

dr yim is FABULOUS. she has been involved w my children since my son's birth 9 years ago. i'm very picky about doctors; unfortunately, i have a few chronic conditions that require me to learn a lot about doctors and how the system works. nothing is better than learning all you can about healthy and unhealthy body responses and getting advice on those issues from a trusted doctor who listens to and respects your concerns. dr yim is one of those doctors. while she has consistently provided excellent guidance and referrals, she was a rock during a sudden illness that hospitalized my son during christmas. she was helpful in researching options in the event my son's condition turned out to be chronic (thank goodness it wasn't). she's patient with my many questions, comments and ideas for improving my childrens' health. love her and drive over 15 miles one way to see her!

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Dr. Collo is very nice and she is willing to explain in detail.

But her head nurse is the worst I have ever seen. She is impolite, has zero patience, especailly when over the phone. Making an appointment is a headache for me.

I have no idea why Dr. Collo keeps hiring her. Maybe this is a necessary trade off to have my kids seen by Dr. Collo.

4
★★★★☆

Dr. Collo is very nice and she is willing to explain in detail.

But her head nurse is the worst I have ever seen. She is impolite, has zero patience, especailly when over the phone. Making an appointment is a headache for me.

I have no idea why Dr. Collo keeps hiring her. Maybe this is a necessary trade off to have my kids seen by Dr. Collo.

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We've had our daughter with Dr Collo since before she was born and we interviewed a half a dozen pediatricians before we chose her. Dr Collo is fantastic with our girl. She's reliable, knowledgeable, gentle and kind. And for us, being our first and only child, the Dr is incredibly patient and takes as much time as we need to answer (probably silly) questions. We've never had a problem getting in when our daughter's sick and the DOcs on call always get back to us quickly.

All that said, I agree with a lot of the other criticism here of the practice: that front office staff and a couple of the nurses DO have critically bad attitude problems. If they are not curt, they are outright rude. I really wish that Dr Collo and the other Docs would consider hiring some professional support people. It really doesn't take much effort to be nice to sick kids.

5
★★★★★

We've had our daughter with Dr Collo since before she was born and we interviewed a half a dozen pediatricians before we chose her. Dr Collo is fantastic with our girl. She's reliable, knowledgeable, gentle and kind. And for us, being our first and only child, the Dr is incredibly patient and takes as much time as we need to answer (probably silly) questions. We've never had a problem getting in when our daughter's sick and the DOcs on call always get back to us quickly.

All that said, I agree with a lot of the other criticism here of the practice: that front office staff and a couple of the nurses DO have critically bad attitude problems. If they are not curt, they are outright rude. I really wish that Dr Collo and the other Docs would consider hiring some professional support people. It really doesn't take much effort to be nice to sick kids.

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Dr Collo is great !!! (A) Two of the nurses are great, but hurried (B+/A-), one is not so great, borderline evil - at least on the phone. In person, she seems to be a tad better (C-).
I have considered changing doctors offices because of the administrative staff leaves much to be desired over there, but my kids are used to Dr. Collo, and I trust her care - at this point I am not going to make a change.
.......The next time I get put on hold for 45 minutes, tho', I might change my mind........

4
★★★★☆

Dr Collo is great !!! (A) Two of the nurses are great, but hurried (B+/A-), one is not so great, borderline evil - at least on the phone. In person, she seems to be a tad better (C-).
I have considered changing doctors offices because of the administrative staff leaves much to be desired over there, but my kids are used to Dr. Collo, and I trust her care - at this point I am not going to make a change.
.......The next time I get put on hold for 45 minutes, tho', I might change my mind........

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LOVE, LOVE, LOVE DR. COLLO!!! She is caring, gentle, empathetic, patient, knowledgeable, and never makes you feel rushed or feel like you are a bother; a wonderful pediatrician! As for the front office/nursing staff...they leave a lot to be desired. You would think that of all places, a business dealing with CHILDREN would be a little friendlier! You just do not get attentive, personalized service from the staff there. The people at the front office seem to be very nonchalant, bordering on being negative. The nurses seem so rushed/hurried that they come off as being curt...both on the phone and in person. I guess that's all part of the equation...great doctors = popular practice = busy office = rude staff + brisk nurses. I've read some reviews of other popular area practices, and they all seem to say the same thing. I guess that's just the way it goes, unfortunately.

3
★★★☆☆

LOVE, LOVE, LOVE DR. COLLO!!! She is caring, gentle, empathetic, patient, knowledgeable, and never makes you feel rushed or feel like you are a bother; a wonderful pediatrician! As for the front office/nursing staff...they leave a lot to be desired. You would think that of all places, a business dealing with CHILDREN would be a little friendlier! You just do not get attentive, personalized service from the staff there. The people at the front office seem to be very nonchalant, bordering on being negative. The nurses seem so rushed/hurried that they come off as being curt...both on the phone and in person. I guess that's all part of the equation...great doctors = popular practice = busy office = rude staff + brisk nurses. I've read some reviews of other popular area practices, and they all seem to say the same thing. I guess that's just the way it goes, unfortunately.

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I would not recommend Dr. Jackson. Aside from his odd and unfriendly bedside manner, he was completely unwilling to dialogue with me about the care of my son. He refused to see us as patients because we are following a vaccine schedule that is different from that prescribed by the AAP. We are not refusing vaccines, only adjusting the schedule after much research and deliberation.
Dr. Jackson spoke AT me, not with me, the few times we were seen at his office. He was not interested in acknowledging my concerns as a mother who wants the best for her child. He wanted things done his way or the highway. Well, we chose the highway. He then placed a complaint with our insurance company and is charging my family $10 to release the medical records to our new (wonderful) pediatrician. DO NOT SEE THIS DR. IF YOU CARE TO HAVE A SAY IN THE TREATMENT OF YOUR CHILDREN. There are plenty of other DR.'s in the same office who I'm sure will treat you much better.

3
★★★☆☆

I would not recommend Dr. Jackson. Aside from his odd and unfriendly bedside manner, he was completely unwilling to dialogue with me about the care of my son. He refused to see us as patients because we are following a vaccine schedule that is different from that prescribed by the AAP. We are not refusing vaccines, only adjusting the schedule after much research and deliberation.
Dr. Jackson spoke AT me, not with me, the few times we were seen at his office. He was not interested in acknowledging my concerns as a mother who wants the best for her child. He wanted things done his way or the highway. Well, we chose the highway. He then placed a complaint with our insurance company and is charging my family $10 to release the medical records to our new (wonderful) pediatrician. DO NOT SEE THIS DR. IF YOU CARE TO HAVE A SAY IN THE TREATMENT OF YOUR CHILDREN. There are plenty of other DR.'s in the same office who I'm sure will treat you much better.

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I've been taking my son to Dr. Collo for 5 years and have been fairly happy with her. But, like the other person, I dread it when my son has shots and I have to interact with the evil nurse. She is curt and doesn't show any care for your issue or your child. I complained to Dr. Collo about her.

4
★★★★☆

I've been taking my son to Dr. Collo for 5 years and have been fairly happy with her. But, like the other person, I dread it when my son has shots and I have to interact with the evil nurse. She is curt and doesn't show any care for your issue or your child. I complained to Dr. Collo about her.

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I loved Dr. Stephanie Whang, she was knowledgeable and very patient with my children. She seemed genuinely interested in their well-being. She had a great conversation with my son who is now 17 yrs old about athletics and career choices. I was very sorry to see her leave. However, my other children continue to see Dr. Collo and she has been nothing but genuine. Her visits are a little shorter but I think that is because the office is more overwhelmed. Overall, I like the office and have been driving from LA to Pasadena for doctor's visits for at least nine years.

4
★★★★☆

I loved Dr. Stephanie Whang, she was knowledgeable and very patient with my children. She seemed genuinely interested in their well-being. She had a great conversation with my son who is now 17 yrs old about athletics and career choices. I was very sorry to see her leave. However, my other children continue to see Dr. Collo and she has been nothing but genuine. Her visits are a little shorter but I think that is because the office is more overwhelmed. Overall, I like the office and have been driving from LA to Pasadena for doctor's visits for at least nine years.

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I used to drive 20 miles to see Dr. Yim, but I am no longer going there. Dr. Yim is fine, but they have an office policy--which they don't tell you about up front--that, if you're 15 minutes late, the doctor will not see you! I mean, what kind of a pediatric practice is this? With babies and little kids, you are bound to run late sometimes. And with the busy schedules that many of us have as working parents, it's difficult to reschedule and have to miss another day/half day of work!

I was 20 minutes late to my last appointment because my 18-month-old daughter pooped all over herself in the car and had to be changed/cleaned. 20 minutes is only 5 minutes over their cut-off time; still, they simply told me I had to reschedule. This is a very, very inconsiderate office if you ask me. I am definitely not going back there again!

2
★★☆☆☆

I used to drive 20 miles to see Dr. Yim, but I am no longer going there. Dr. Yim is fine, but they have an office policy--which they don't tell you about up front--that, if you're 15 minutes late, the doctor will not see you! I mean, what kind of a pediatric practice is this? With babies and little kids, you are bound to run late sometimes. And with the busy schedules that many of us have as working parents, it's difficult to reschedule and have to miss another day/half day of work!

I was 20 minutes late to my last appointment because my 18-month-old daughter pooped all over herself in the car and had to be changed/cleaned. 20 minutes is only 5 minutes over their cut-off time; still, they simply told me I had to reschedule. This is a very, very inconsiderate office if you ask me. I am definitely not going back there again!

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0 out of 1 people found this review helpful.

.

The facility is nice and we rarely have to wait very long to be seen, <10 minutes. We like Dr. Collo but her head nurse has at times treated us nastily, and we always have a little bit of dread going in there because of that. I have to praise Dr. Collo for spending as much time as we need to talk during each visit, and not hurrying us out, and for keeping on schedule. She is patient and seems to be open to our "unique" attitudes about healthcare.

3
★★★☆☆

The facility is nice and we rarely have to wait very long to be seen, <10 minutes. We like Dr. Collo but her head nurse has at times treated us nastily, and we always have a little bit of dread going in there because of that. I have to praise Dr. Collo for spending as much time as we need to talk during each visit, and not hurrying us out, and for keeping on schedule. She is patient and seems to be open to our "unique" attitudes about healthcare.

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I have brought my son here for 9 years and since he was 4 I complained and suspected that he had asthma. Well, they all disregarded my ideas and complaints and I found this odd because I am a nurse. Well, I finally did get him diagnosed thorugh my primary md who is also a pediatric allergist! There are good about fitting you in without appointments, but I think it needs to get back to how it was when Dr. Duvall was there!

3
★★★☆☆

I have brought my son here for 9 years and since he was 4 I complained and suspected that he had asthma. Well, they all disregarded my ideas and complaints and I found this odd because I am a nurse. Well, I finally did get him diagnosed thorugh my primary md who is also a pediatric allergist! There are good about fitting you in without appointments, but I think it needs to get back to how it was when Dr. Duvall was there!

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I LOVEd dr. whang! I knew I had picked the right pediatrician when Dr. Whang called me after I had put a late night call into the office. Not only did she have the appointment book with her and made an appointment for the next morning RIGHT THEN but she also CALLED first thing the next morning to see how the rest of the night had gone.....

however, she has left the practice, so has the founding dr. so they are left with two doctors. I know they are overwhelmed - but dr. collo gave some really bad advice - after she had clearly NOT LISTENED to what we had said at all..... Dr. Yim is good - but overwhelmed.. we have switched pedis

2
★★☆☆☆

I LOVEd dr. whang! I knew I had picked the right pediatrician when Dr. Whang called me after I had put a late night call into the office. Not only did she have the appointment book with her and made an appointment for the next morning RIGHT THEN but she also CALLED first thing the next morning to see how the rest of the night had gone.....

however, she has left the practice, so has the founding dr. so they are left with two doctors. I know they are overwhelmed - but dr. collo gave some really bad advice - after she had clearly NOT LISTENED to what we had said at all..... Dr. Yim is good - but overwhelmed.. we have switched pedis

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Both my daughters have seen Dr. Whang for years now. I have two girls - 6 years and 2 years. Dr. Whang is not only very professional, she is smart, caring, and careful with her examinations. She spends the time to answer our questions and connects well with the girls. She never rushes us to get to her next appointment. She even goes the extra mile to call us at home to check if everything is ok. She is also glad to call the pharmacy to make sure our prescriptions are taken care of. When my 6-year old had a medical scare as a newborn, Dr. Whang many times called the house to make sure the baby was fine. I've recommended her as a pediatrician to all my friends in the Pasadena area. We were therefore so sad when we learned that she has decided to join a practice in Burbank. I would highly recommend her to anyone looking for an energetic, smart and caring pediatrician in the Burbank/Pasadena/Glendale area.

5
★★★★★

Both my daughters have seen Dr. Whang for years now. I have two girls - 6 years and 2 years. Dr. Whang is not only very professional, she is smart, caring, and careful with her examinations. She spends the time to answer our questions and connects well with the girls. She never rushes us to get to her next appointment. She even goes the extra mile to call us at home to check if everything is ok. She is also glad to call the pharmacy to make sure our prescriptions are taken care of. When my 6-year old had a medical scare as a newborn, Dr. Whang many times called the house to make sure the baby was fine. I've recommended her as a pediatrician to all my friends in the Pasadena area. We were therefore so sad when we learned that she has decided to join a practice in Burbank. I would highly recommend her to anyone looking for an energetic, smart and caring pediatrician in the Burbank/Pasadena/Glendale area.

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Dr. Whang has been my son's pediatrician since his first immunizations. He's been enchanted with her ever since, and so have we. She is so gentle, friendly and spends the time with you to really address all your concerns. She is always happy to seeus and we feel the same way everytime we take our son for a check up. She is a fabulous pediatrician and I would highly recommend her to any new parents or parents looking for a new Dr. for their child. I've never had to wait to see her, our appt's have always begun exactly on time and the office is immaculate.

5
★★★★★

Dr. Whang has been my son's pediatrician since his first immunizations. He's been enchanted with her ever since, and so have we. She is so gentle, friendly and spends the time with you to really address all your concerns. She is always happy to seeus and we feel the same way everytime we take our son for a check up. She is a fabulous pediatrician and I would highly recommend her to any new parents or parents looking for a new Dr. for their child. I've never had to wait to see her, our appt's have always begun exactly on time and the office is immaculate.

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My daughter has seen Dr. Stephanie Whang since she was born (she is 2.5 yrs. old now). Dr. Whang is a great doctor, she takes the time to explain things and addressed all my new mom baby concerns. We usually get the appointment times we want, the office is well organized so we never have to wait long.

5
★★★★★

My daughter has seen Dr. Stephanie Whang since she was born (she is 2.5 yrs. old now). Dr. Whang is a great doctor, she takes the time to explain things and addressed all my new mom baby concerns. We usually get the appointment times we want, the office is well organized so we never have to wait long.

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Hard to get appointment, but excellent health care.

4
★★★★☆

Hard to get appointment, but excellent health care.

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