Absolute Comfort Systems

★☆☆☆☆
  • 1084 Cool Spgs Industrial Dr

    O'fallon, MO 63366

    Map & Directions
  • 636-978-5600

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They try to charge me overtime for being late to their own scheduled appointment. Their service did fix my problem but their billing practices are sketchy at best. Be careful!

0
★☆☆☆☆

They try to charge me overtime for being late to their own scheduled appointment. Their service did fix my problem but their billing practices are sketchy at best. Be careful!

.

had this company install a humidifier several years ago.\r\n\r\ni was not aware until i had someone look at my furnace that the humidifier was never installed properly. called mike the service manager and expalined the situation and after several weeks of brief discussions and him telling me he was a consumer and wanted to make things right he advised his owner was not interested in working something out.\r\n\r\nsaid that technician left there and they did not feel it was there job to track him down.\r\n\r\ni had several companies out to look at the bad install and they were shocked that absolute did not want to rectify the problem or even send someone to see what my concern was.\r\n\r\nnot only did i have to leave messages and send pics to mike the service manager he said he would give the number to the local where the installer was and i could complain to him.\r\n\r\ni advised mike i bought the system from his company and he said he could not do anything for me\r\n\r\nmike may be a good guy as he appeared to be a little frustrated by his owners lack of caring what spotty work they did .\r\n\r\nbe warned many choices out there and this is one to avoid\r\n\r\nif they dont care abiout the work they do how will they care about you .\r\n\r\n

0
★☆☆☆☆

had this company install a humidifier several years ago.\r\n\r\ni was not aware until i had someone look at my furnace that the humidifier was never installed properly. called mike the service manager and expalined the situation and after several weeks of brief discussions and him telling me he was a consumer and wanted to make things right he advised his owner was not interested in working something out.\r\n\r\nsaid that technician left there and they did not feel it was there job to track him down.\r\n\r\ni had several companies out to look at the bad install and they were shocked that absolute did not want to rectify the problem or even send someone to see what my concern was.\r\n\r\nnot only did i have to leave messages and send pics to mike the service manager he said he would give the number to the local where the installer was and i could complain to him.\r\n\r\ni advised mike i bought the system from his company and he said he could not do anything for me\r\n\r\nmike may be a good guy as he appeared to be a little frustrated by his owners lack of caring what spotty work they did .\r\n\r\nbe warned many choices out there and this is one to avoid\r\n\r\nif they dont care abiout the work they do how will they care about you .\r\n\r\n

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