Mercedes Benz of Plano

★★★★☆
  • 6455 Dallas Pkwy

    Plano, TX 75024

    Map & Directions
  • 972-599-0909

About Mercedes Benz of Plano

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Mercedes-Benz
  • Mercedes-Benz
  • Mercedes-Benz
  • Mercedes-Benz
  • Mercedes-Benz
  • Auto Detailing
  • Gas Stations
Hours
M-F 8am-8pm, Sa 9am-6pm, Su Closed
Special Offer
Call Today
Emails
  • JDavis@mbplano.com
Payment Options
  • American Express
  • Visa
  • Cash
  • Financing
  • MasterCard
  • Check

Automotive

Automotive
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4.0 7
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Excellence Service! Right on time when I took my car for 1:30pm tail light appointment. No hassle on documents - all set when I get there which for a first timer could be hassle. Very friendly advisor who keep me up to date on status. Make it painless to get my inspection sticker too when I don't have an updated copy of my insurance.

4
★★★★☆

Excellence Service! Right on time when I took my car for 1:30pm tail light appointment. No hassle on documents - all set when I get there which for a first timer could be hassle. Very friendly advisor who keep me up to date on status. Make it painless to get my inspection sticker too when I don't have an updated copy of my insurance.

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I found out my 2006 E350 needs some extensive work after the check engine light came on in my car and wouldn't go off. I brought my car 4 times to get fixed and each time there was a different issue that wasn't pinpointed with the previous visit. I was disappointed at first but Daniel ( my advisor) did everything to make it better. After about a month, all the issues were fixed, my check engine light is off, I have an inspection sticker, and my car drives great. Thanks Daniel for working hard to help me. I love my almost classic car and am not ready to give it up yet. Gen Wilson.

4
★★★★☆

I found out my 2006 E350 needs some extensive work after the check engine light came on in my car and wouldn't go off. I brought my car 4 times to get fixed and each time there was a different issue that wasn't pinpointed with the previous visit. I was disappointed at first but Daniel ( my advisor) did everything to make it better. After about a month, all the issues were fixed, my check engine light is off, I have an inspection sticker, and my car drives great. Thanks Daniel for working hard to help me. I love my almost classic car and am not ready to give it up yet. Gen Wilson.

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My experience with Mercedes-Benz of Plano has been excellent. Even though I just barged into his office without an appointment, Daniel was very professional and understanding. He took the time to listen to my issues, assisted me in getting my warranty work covered, quickly got me into a loaner and on my way, and he kept me updated with the status of my car throughout the day. I will request Daniel Adams as my service adviser from now on. The actual service that was performed was also top notch. My car has not run this smooth for a while. I highly recommend Mercedes-Benz of Plano.

5
★★★★★

My experience with Mercedes-Benz of Plano has been excellent. Even though I just barged into his office without an appointment, Daniel was very professional and understanding. He took the time to listen to my issues, assisted me in getting my warranty work covered, quickly got me into a loaner and on my way, and he kept me updated with the status of my car throughout the day. I will request Daniel Adams as my service adviser from now on. The actual service that was performed was also top notch. My car has not run this smooth for a while. I highly recommend Mercedes-Benz of Plano.

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Mitzi, my service technician is the best. Always top professional services at a great value.

5
★★★★★

Mitzi, my service technician is the best. Always top professional services at a great value.

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Scott Offenbaker was great to work with in purchasing my new vehicle. He has a great personality and would highly recommend him to anyone who has interest in a Mercedes. My exact car I was looking for was not at the dealership and he found the car I wanted. Once it arrived at the dealership he came and picked me up from my house "what great service is that!!!!" I what I said to myself.

Very happy with my choice of car and the salesperson I was assigned to

5
★★★★★

Scott Offenbaker was great to work with in purchasing my new vehicle. He has a great personality and would highly recommend him to anyone who has interest in a Mercedes. My exact car I was looking for was not at the dealership and he found the car I wanted. Once it arrived at the dealership he came and picked me up from my house "what great service is that!!!!" I what I said to myself.

Very happy with my choice of car and the salesperson I was assigned to

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Not sure why the only other review on here is for Ewing Autohaus? I took my 2008 ML350 to Danny at Mercedes-Benz of Plano and had great customer and mechanical service. No one likes paying for repairs, but Danny explained it to me, identified things that were not "must haves" vs things that were critical to prevent further damage. I ended up getting steering fluid leak (at the rack) repaired and a rear cam oil leak repaired. Danny personally kept me informed throughout the process and worked with me on pricing. My SUV runs great.

4
★★★★☆

Not sure why the only other review on here is for Ewing Autohaus? I took my 2008 ML350 to Danny at Mercedes-Benz of Plano and had great customer and mechanical service. No one likes paying for repairs, but Danny explained it to me, identified things that were not "must haves" vs things that were critical to prevent further damage. I ended up getting steering fluid leak (at the rack) repaired and a rear cam oil leak repaired. Danny personally kept me informed throughout the process and worked with me on pricing. My SUV runs great.

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Needed front brake pad/rotor replaced on a E320, called for an estimate and to schedule an appointment. Angie quoted me $550 for front pads/rotors, made the appointment, showed up a week later (today) only to be quote $750 for the pad/rotor replacement by the service manager upon arrival.

When I explained to him that I was quoted $550 by Angie he promptly said that no Angie works here, must be in the business office. Then further tried to justify his inflated quote by telling me that some vehicles cost $4000 for pad/rotor replacement like that's suppose to make me feel better - instead it infuriated me. I couldn't care less if they $50,000 brakes jobs, the point/principal is that I was quoted one price when scheduling the work and an inflated price upon arrival in the service bay to get the work done. I explained this to him, that it's the principal, not the extra cost, and promptly left to take my business to a more creditable shop - will never return to Ewing Autohaus!!

1
★☆☆☆☆

Needed front brake pad/rotor replaced on a E320, called for an estimate and to schedule an appointment. Angie quoted me $550 for front pads/rotors, made the appointment, showed up a week later (today) only to be quote $750 for the pad/rotor replacement by the service manager upon arrival.

When I explained to him that I was quoted $550 by Angie he promptly said that no Angie works here, must be in the business office. Then further tried to justify his inflated quote by telling me that some vehicles cost $4000 for pad/rotor replacement like that's suppose to make me feel better - instead it infuriated me. I couldn't care less if they $50,000 brakes jobs, the point/principal is that I was quoted one price when scheduling the work and an inflated price upon arrival in the service bay to get the work done. I explained this to him, that it's the principal, not the extra cost, and promptly left to take my business to a more creditable shop - will never return to Ewing Autohaus!!

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Message from Mercedes Benz of Plano

More about Mercedes Benz of Plano

When you purchase a Mercedes-Benz, you purchase one of the finest vehicles in the world. With a 126-year history of safety and comfort innovations, a Mercedes-Benz is clearly an extraordinary investment. In business since 1972, Mercedes-Benz of Plano is committed to providing the Mercedes-Benz experience to all of our clients. We offer an extensive inventory of both new and pre-owned Mercedes-Benz vehicles. In addition, our Service Department has a staff of highly trained technicians and a program for free loaner vehicles. As the oldest authorized Mercedes-Benz retailer in the Dallas/Fort Worth metroplex area, Mercedes-Benz of Plano has earned the trust of customers in the communities of Plano, Dallas, Frisco, McKinney, Lewisville, Carrolton, Highland Park and the entire DFW metroplex. We look forward to providing you with an experience only a Mercedes-Benz dealer in Texas can provide.

 

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