Rental Management Solutions

★☆☆☆☆
  • 1824 S Kansas Ave

    Topeka, KS 66612

    Map & Directions
  • 785-266-3499

Real Estate

Real Estate
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After renting two different houses from RMS, I would never recommend them. After moving into the first house I found the central air did not work, the w/d plumbing could not be fixed, the hot water heater did not work. RMS tried to fix the hot water heater numerous times, but the home owner would not buy a new one. The a/c needed a new compressor, RMS could only add freon, which only would last one day. And ultimately told me the w/d plumbing could no way be fixed. After 30 days of willfully trying to work these problems out, no avail, the two owners of RMS told me, "they don't work for the tenants, all they care about are the owners". So I chalked it up to a bad home owner and decided I'd try another house with RMS. During a bad winter (2009) I was left 5 X's without heat. RMS would send unqualified people to look at the heater to tell me they are not skilled to work on heaters and couldn't do any thing. After complaining that with the sub-zero weather I wasn't going to accept going all weekend without heat, they brought two little space heaters for the plumbing in the kitchen and bath. And told me to turn on my gas stove. After the fifth call to fix the heater they finally sent a local heating & a/c company to the rescue. I also had electric go out in my kitchen, they left me that way for two weeks. Claimed they were too busy to get to me because of the local flooding issues. When they finally did come, my floors were left covered in mud from their shoes. And only half of the electric problem was fixed.
When you have a problem for them to fix, I've learned don't just call but write them and copy your letters for proof. They should of had to pay for me to stay somewhere else that was heated, they should of had to pay for me to eat somewhere else when I had no kitchen electricity. They treated me like s_it, but gave an excellent reference to my new landlord.

1
★☆☆☆☆

After renting two different houses from RMS, I would never recommend them. After moving into the first house I found the central air did not work, the w/d plumbing could not be fixed, the hot water heater did not work. RMS tried to fix the hot water heater numerous times, but the home owner would not buy a new one. The a/c needed a new compressor, RMS could only add freon, which only would last one day. And ultimately told me the w/d plumbing could no way be fixed. After 30 days of willfully trying to work these problems out, no avail, the two owners of RMS told me, "they don't work for the tenants, all they care about are the owners". So I chalked it up to a bad home owner and decided I'd try another house with RMS. During a bad winter (2009) I was left 5 X's without heat. RMS would send unqualified people to look at the heater to tell me they are not skilled to work on heaters and couldn't do any thing. After complaining that with the sub-zero weather I wasn't going to accept going all weekend without heat, they brought two little space heaters for the plumbing in the kitchen and bath. And told me to turn on my gas stove. After the fifth call to fix the heater they finally sent a local heating & a/c company to the rescue. I also had electric go out in my kitchen, they left me that way for two weeks. Claimed they were too busy to get to me because of the local flooding issues. When they finally did come, my floors were left covered in mud from their shoes. And only half of the electric problem was fixed.
When you have a problem for them to fix, I've learned don't just call but write them and copy your letters for proof. They should of had to pay for me to stay somewhere else that was heated, they should of had to pay for me to eat somewhere else when I had no kitchen electricity. They treated me like s_it, but gave an excellent reference to my new landlord.

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