City Stamp & Sign Co

★☆☆☆☆
  • 557 Howard St

    San Francisco, CA 94105

    Map & Directions
  • 415-957-5811

Home Construction & Remodeling

Home Construction & Remodeling
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Company admits mistake, but no refund, now BBB is involved

I was sold a stamp that was not the same line spacing as the proof I approved. The font type and size was correct, but the line spacing had been added to when the stamp was made making the stamp longer than the proof. See picture - this stamp was to go on a postcard, so the full cm difference made it not fit. The owner admitted to me (only after measuring) that the proof and the stamp are different sizes. The company would not refund $ or remake the stamp. After I called my bank with the issue they flagged the transaction as fraud because the ??product received was not the product promised.? This issue is now in the hands of the BBB, Better Business Bureau, to receive the refund I deserve for the stamp they did not make correctly.

0
★☆☆☆☆

Company admits mistake, but no refund, now BBB is involved

I was sold a stamp that was not the same line spacing as the proof I approved. The font type and size was correct, but the line spacing had been added to when the stamp was made making the stamp longer than the proof. See picture - this stamp was to go on a postcard, so the full cm difference made it not fit. The owner admitted to me (only after measuring) that the proof and the stamp are different sizes. The company would not refund $ or remake the stamp. After I called my bank with the issue they flagged the transaction as fraud because the ??product received was not the product promised.? This issue is now in the hands of the BBB, Better Business Bureau, to receive the refund I deserve for the stamp they did not make correctly.

Pros: um...they had the correct font...lol

Cons: too many to list

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