Waukegan Family Dental

★★★☆☆
  • 338 S. Green Bay Rd.

    Waukegan, IL 60085

    Map & Directions
  • 847-336-7800

About Waukegan Family Dental

Categories
  • Dentists
Special Offer
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Keywords
  • Dentist
  • Wisdom Teeth Removal
  • Root Canals
  • Surgical Extractions
  • Dental Crowns and Bridges
  • Root Planing and Scaling
  • Digital X-Rays
  • Dental Implants
Specialties
  • General Dentistry
  • Dental Hygiene
  • Dental Implants
  • Snap on Smile
  • Lumineers
  • Veneers
  • Teeth Whitening
  • Bonding
  • Fillings
  • Root Canal
  • Bridges
  • Crowns
  • Dentures
  • Sealants
  • Periodontics
  • Extractions
  • Wisdom Teeth

Health & Medical

Health & Medical
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3.0 2
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.

I had a root canal that did go o.k. but when I made an appointment for a check-up I had a big problem. On the day of the appointment I had to work longer hours and I was late by 30 minutes to the appointment. When I arrived the receptionist told me that I would have to pay the $20 fee for showing up late and not letting them know 24hrs prior. This made upset. Well they found a cavity and I had to make another appointment. When IO arrived ON TIME the docrot was running late and I had to wait over 30 minutes befor emy appointment. I asked for a $20 credit since the doctor was the one who was late this time. To make it worse the dentist did a rush job on me because she was running late and my filling ended up falling out. BEWARE!!!

PROS: Stay away!!
CONS:

2
★★☆☆☆

I had a root canal that did go o.k. but when I made an appointment for a check-up I had a big problem. On the day of the appointment I had to work longer hours and I was late by 30 minutes to the appointment. When I arrived the receptionist told me that I would have to pay the $20 fee for showing up late and not letting them know 24hrs prior. This made upset. Well they found a cavity and I had to make another appointment. When IO arrived ON TIME the docrot was running late and I had to wait over 30 minutes befor emy appointment. I asked for a $20 credit since the doctor was the one who was late this time. To make it worse the dentist did a rush job on me because she was running late and my filling ended up falling out. BEWARE!!!

PROS: Stay away!!
CONS:

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Business Response:

Alex, We are so sorry to hear that you had a less than ideal situation. We want every visit to our office to be the very best in every way. We are a little concerned that you may have Waukegan Family Dental mistaken with another office, because we have never had a female dentist on staff. But at any rate, we would love to have you give our office a try. We take patient care very seriously! Please contact us and we will do what it takes to change your mind! Sincerely, Dr. Michael Papendick, DDS
.

My kids love going to see Dr. Papendick! He is friendly and gentle and so are his assistants. They do a great job. I would like to have the option to stretch payments out longer than a year, though. I've had to put off some dental work because I couldn't afford the montly payments.

4
★★★★☆

My kids love going to see Dr. Papendick! He is friendly and gentle and so are his assistants. They do a great job. I would like to have the option to stretch payments out longer than a year, though. I've had to put off some dental work because I couldn't afford the montly payments.

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Business Response:

Thank you for your feedback! We love seeing families, and love hearing that our mission to take good care of them shines through! We know that sometimes it is hard to tackle the treatment diagnosed all at once. We are constantly looking to make updates to our financing options. We want to help you work within your budget while keeping you as healthy as possible. Please check back with us often to see what options we can offer you. If you would like, you may email us directly so that we can better address your case. Our email is : smiles@waukeganfamilydental.com Thanks again! We look forward to many more gentle visits! - Dr. Michael Papendick, DDS

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