Lillian Lottie Couture

★☆☆☆☆
  • 8100 E Indian School Rd

    Scottsdale, AZ 85251

    Map & Directions
  • 480-941-6041

About Lillian Lottie Couture

Hours
Tue-Fri 11am-6pm, Sat 10am-6pm

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WARNING...I went to Lillian Lottie when I was in town for a business meeting. I used these very comments to make my decision as to where I would go. Upon checkout they made me sign my life away on the dress details. I should have known this would not be a place I wanted to deal with, my sales person made it look like rocket science to figure out what size they should order me. It made me nervous so I wrote down all the measurements they had taken just for my records and left the store. I called back that same day and spoke with Megan to do the deposit on the dress and spoke with a manager about the size, I was nervous the girl had selected too small of a size and before ordering I wanted to make sure. She apparently pulled out the sizing again and we decided a larger size would be best, at this point they did not have me sign anything new in regards to sizing, just a verbal conversation. I got the dress shipped to me and its about 3 inches from being able to snap, not even close to fitting me. I called and spoke with Jenny and she repeated to me at least 6 times ??you signed off on the size 6?? I did so when I was there but all the conversations after apparently went to waste and isn??t it their job to know what a proper size should be? How would it be off 3 inches if it were close to the right size? She gave me a huge attitude and told me unless it was the manufacturers fault the dress was mine and I should call a seamstress to help me. In speaking to her it is the first time anyone at that store told me that my measurements are both for a 6 and 8, so why not order the 8 and size it to fit everywhere else like we talked about? I now have a size 6 I cannot fit into and hoping someone can help me fix this problem LILLIAN LOTTIE created. Jenny, whom I spoke with on the phone I felt was condescending and I would go ANYWHERE else to get your dress. There are hundreds of places to get a dress and David??s Bridal is nicer to you than this ??couture?? bridal salon. Hey Lillian Lottie get a clue and know how to do your job, if you can??t measure and in turn order the proper size for your customers then close your doors and sell ice-cream.

0
★☆☆☆☆

WARNING...I went to Lillian Lottie when I was in town for a business meeting. I used these very comments to make my decision as to where I would go. Upon checkout they made me sign my life away on the dress details. I should have known this would not be a place I wanted to deal with, my sales person made it look like rocket science to figure out what size they should order me. It made me nervous so I wrote down all the measurements they had taken just for my records and left the store. I called back that same day and spoke with Megan to do the deposit on the dress and spoke with a manager about the size, I was nervous the girl had selected too small of a size and before ordering I wanted to make sure. She apparently pulled out the sizing again and we decided a larger size would be best, at this point they did not have me sign anything new in regards to sizing, just a verbal conversation. I got the dress shipped to me and its about 3 inches from being able to snap, not even close to fitting me. I called and spoke with Jenny and she repeated to me at least 6 times ??you signed off on the size 6?? I did so when I was there but all the conversations after apparently went to waste and isn??t it their job to know what a proper size should be? How would it be off 3 inches if it were close to the right size? She gave me a huge attitude and told me unless it was the manufacturers fault the dress was mine and I should call a seamstress to help me. In speaking to her it is the first time anyone at that store told me that my measurements are both for a 6 and 8, so why not order the 8 and size it to fit everywhere else like we talked about? I now have a size 6 I cannot fit into and hoping someone can help me fix this problem LILLIAN LOTTIE created. Jenny, whom I spoke with on the phone I felt was condescending and I would go ANYWHERE else to get your dress. There are hundreds of places to get a dress and David??s Bridal is nicer to you than this ??couture?? bridal salon. Hey Lillian Lottie get a clue and know how to do your job, if you can??t measure and in turn order the proper size for your customers then close your doors and sell ice-cream.

 

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