SVB Wood Floor Service

★★★★★
  • 13012 2nd St Ste B

    Grandview, MO 64030

    Cross street: Serving The Entire Kansas City Area on Both Sides of the State Line

    Map & Directions
  • 816-965-8655

About SVB Wood Floor Service

4.5 8
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Awsome job on floors, Orginal smeel is strong and recommened one night out of house. Now the better news - Around the 2nd day after job done UPS came to door and dog scratched up the floor - we waited a few weeks to call due to busy schedule - they had someone out the next day to fix it. Looks good and this time kept dogs off it longer. Sealer does harden better the longer its left to dry.

2
★★★★★

Awsome job on floors, Orginal smeel is strong and recommened one night out of house. Now the better news - Around the 2nd day after job done UPS came to door and dog scratched up the floor - we waited a few weeks to call due to busy schedule - they had someone out the next day to fix it. Looks good and this time kept dogs off it longer. Sealer does harden better the longer its left to dry.

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"Our floors look like new and we are amazed at the minimal dust. Your staff was punctual and professional. We had no qualms about leaving them with access to our home. We appreciate all the imformation about refinishing options before the project and floor care instructions following the project. We were very pleased with the estimate and there were no surprises with the bill. Thanks SVB for an excellent job."

2
★★★★★

"Our floors look like new and we are amazed at the minimal dust. Your staff was punctual and professional. We had no qualms about leaving them with access to our home. We appreciate all the imformation about refinishing options before the project and floor care instructions following the project. We were very pleased with the estimate and there were no surprises with the bill. Thanks SVB for an excellent job."

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Tom G in Kansas city, MO

Project: Refinish Wood Flooring

I really appreciated the assistance. I had multiple bids and decided on SVB. They were the highest, but had dustless system. We had just painted. The floors look brand new (43 years old though) and the house wasn't a mess with dust everywhere. We just keep saying WoW everytime we look at the floors. They did what they said they'd do. They did it when they said they'd do it. They charged us what they said they'd charge. I worried about "add ons" and there weren't any. I'd absolutely recommend.

2
★★★★★

Tom G in Kansas city, MO

Project: Refinish Wood Flooring

I really appreciated the assistance. I had multiple bids and decided on SVB. They were the highest, but had dustless system. We had just painted. The floors look brand new (43 years old though) and the house wasn't a mess with dust everywhere. We just keep saying WoW everytime we look at the floors. They did what they said they'd do. They did it when they said they'd do it. They charged us what they said they'd charge. I worried about "add ons" and there weren't any. I'd absolutely recommend.

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Project: Install or Completely Replace Wood Flooring
The floors look so great! They've been in almost a week and we still can't get over how nice they are. The SVB workers were all really punctual and polite. They made sure I knew what they were doing each day.They laced the new floor into the existing wood so it looks like it was always continuous.The sanding was virtually dustless. The water-based finish hardly had any odor and that was gone in a day. The big thing that impressed me was that they came back immediately to fix something that I pointed out, and that was after they had the check -- another company might have been slow about that or not come back at all. We would definitely recommend SVB.

2
★★★★★

Project: Install or Completely Replace Wood Flooring
The floors look so great! They've been in almost a week and we still can't get over how nice they are. The SVB workers were all really punctual and polite. They made sure I knew what they were doing each day.They laced the new floor into the existing wood so it looks like it was always continuous.The sanding was virtually dustless. The water-based finish hardly had any odor and that was gone in a day. The big thing that impressed me was that they came back immediately to fix something that I pointed out, and that was after they had the check -- another company might have been slow about that or not come back at all. We would definitely recommend SVB.

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We were very impressed with their professionalism. Its nice to work with a company that does what they say they are going to do and when they say they will. Bryan

2
★★★★★

We were very impressed with their professionalism. Its nice to work with a company that does what they say they are going to do and when they say they will. Bryan

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From the start I knew I wanted SVB to do my Hardwood flooring project. They promptly returned my call for an estimate. The salesman was very knowledgeable, and answered all of my questions. Each crew was on time and came out when they said they were. There was no dust and clean up. The finished Result is a fabulous Floor. I would recemmond SVB to anyone that has a flooring project in the future.

2
★★★★★

From the start I knew I wanted SVB to do my Hardwood flooring project. They promptly returned my call for an estimate. The salesman was very knowledgeable, and answered all of my questions. Each crew was on time and came out when they said they were. There was no dust and clean up. The finished Result is a fabulous Floor. I would recemmond SVB to anyone that has a flooring project in the future.

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First off I had 5 different estimates and being one of the highest cost I still chose them. Expectional Service couldn't be happier with the one on one service, customer care, professionalism and outstanding hardwood floors throughout my home. They were there every step of the way. I have recommended SVB Wood Floors and will continue too,

2
★★★★★

First off I had 5 different estimates and being one of the highest cost I still chose them. Expectional Service couldn't be happier with the one on one service, customer care, professionalism and outstanding hardwood floors throughout my home. They were there every step of the way. I have recommended SVB Wood Floors and will continue too,

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This was a nightmare from beginning to end. I had my floors refinished. This company did not remove the "shoe" (trim between floor and wall) and it was ruined with stain. The finish itself had brush lines, bubbles, and brush "hairs" caught in it. I called to voice my dissatisfaction. When I didn't hear back, I called again and was told that the owner had been there and he thought the floor looked fine. Translation = lady, you are crazy. I called in another professional to fix the job. He advised me on what I should expect and recommended that I go back to SVB and ask them to do it --though he would be happy to do the job. SVB did replace and repaint/stain my trim. But they never did get the floor right -- there are areas where there was a lot of bubbling and despite repeated trips, they never did fix it. I finally gave up, figuring a little wear would solve the problem. I did check reviews before hiring them and wonder if the same company did the work! Maybe SVB is successful in having the negative ones removed. Let's see how long my review lasts.

0
★☆☆☆☆

This was a nightmare from beginning to end. I had my floors refinished. This company did not remove the "shoe" (trim between floor and wall) and it was ruined with stain. The finish itself had brush lines, bubbles, and brush "hairs" caught in it. I called to voice my dissatisfaction. When I didn't hear back, I called again and was told that the owner had been there and he thought the floor looked fine. Translation = lady, you are crazy. I called in another professional to fix the job. He advised me on what I should expect and recommended that I go back to SVB and ask them to do it --though he would be happy to do the job. SVB did replace and repaint/stain my trim. But they never did get the floor right -- there are areas where there was a lot of bubbling and despite repeated trips, they never did fix it. I finally gave up, figuring a little wear would solve the problem. I did check reviews before hiring them and wonder if the same company did the work! Maybe SVB is successful in having the negative ones removed. Let's see how long my review lasts.

Pros: none

Cons: sloppy work, condenscending owner

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