Stacey Schell Newland - State Farm Insurance Agent

★★★☆☆
The coverage you need. The price you want.
  • 16207 E 23rd St S

    Independence, MO 64055-1916

    Map & Directions
  • 816-252-1050

3.0 2
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Lazy staff & Unprofessional Agent is a toxic combination. Stacey Schell Newlands staff is lazy, incompetent and unable to comprehend the simplest of tasks. Meanwhile this agent needs some serious lessons in growing up. Hint customer service training, anger management & a course in professional behavior just to name a few.
Don't go here unless you want the agent to scream at you and hang up the phone! Seriously.
The staff is unable to operate the computer, fax machine, database, telephone or even deliver handwritten messages. The agent is an emotional wreck who probably shouldn't be trusted with a name & reputation as large as state farm.

RUN AWAY!!!

1
★☆☆☆☆

Lazy staff & Unprofessional Agent is a toxic combination. Stacey Schell Newlands staff is lazy, incompetent and unable to comprehend the simplest of tasks. Meanwhile this agent needs some serious lessons in growing up. Hint customer service training, anger management & a course in professional behavior just to name a few.
Don't go here unless you want the agent to scream at you and hang up the phone! Seriously.
The staff is unable to operate the computer, fax machine, database, telephone or even deliver handwritten messages. The agent is an emotional wreck who probably shouldn't be trusted with a name & reputation as large as state farm.

RUN AWAY!!!

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I have been shopping around for a different insurance agent and was amazed at how I was treated in this office. You walk in to a very friendly and knowledgeable atmosphere. Stacey is so energetic and helpful that you forget your in a insurance office and leave knowing everything will be taken care of. NO more worries!

5
★★★★★

I have been shopping around for a different insurance agent and was amazed at how I was treated in this office. You walk in to a very friendly and knowledgeable atmosphere. Stacey is so energetic and helpful that you forget your in a insurance office and leave knowing everything will be taken care of. NO more worries!

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Message from Stacey Schell Newland - State Farm Insurance Agent

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

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Insurance, auto insurance, car insurance, life insurance, home insurance, loans, health insurance, investments, credit cards, motorcycle insurance, checking accounts, savings accounts, boat insurance, renters insurance, retirement plans, banks

 

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