Gleason Geothermal

★★★★☆
Gleason Geothermal- Go Green with Geothermal Heating and Cooling Systems Call (855) 835-8543 Today!
  • 3994 Pardee Hollow Rd

    Wayland, NY 14572

    Map & Directions
  • 585-534-9029

About Gleason Geothermal

Hours
Mon-Fri 8:00am - 430mp

Home Construction & Remodeling

Home Construction & Remodeling
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.

Would NEVER recommend. Extremely poor customer service, an attitude that the customer means nothing. Service is at their convenience with no consideration for your time whatsoever. Installation was done and the yard was a mess. Gleason did a very poor job of fixing the yard 2-3 months after it promised to do so. Service calls this summer after AC out twice were not timely. Multiple calls and e-mails ignored after Ben Gleason told me that further work had to be done. NO STARS

1
★☆☆☆☆

Would NEVER recommend. Extremely poor customer service, an attitude that the customer means nothing. Service is at their convenience with no consideration for your time whatsoever. Installation was done and the yard was a mess. Gleason did a very poor job of fixing the yard 2-3 months after it promised to do so. Service calls this summer after AC out twice were not timely. Multiple calls and e-mails ignored after Ben Gleason told me that further work had to be done. NO STARS

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5yrs. have passed since you installed my system...have never had an issue. you also did my daughters, no problems there either. Thanks for all you yrs. of Excellent Service! Don't ever leave the area. LG

2
★★★★★

5yrs. have passed since you installed my system...have never had an issue. you also did my daughters, no problems there either. Thanks for all you yrs. of Excellent Service! Don't ever leave the area. LG

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We began investigating Geo two years ago, we were extremely impressed with the salesman that came out to our house. He went through the whole house and measured everything, and gave us an analysis of the total payback based on our propane boiler.

We had to put in new ductwork in the entire house which we understood we needed to do for cooling. We decided to go ahead with the project in August and we were a little disappointed that we had to wait for the dig to get started. The crew that came out said that they were extremely busy. The digging was impressive. The crew was great and had everything done on the outside in the first day.

The basement and first floor installation took longer as we had new heat vents put in,in every room.

I at first was surprised at the fan running, with our old boiler there was less air movement in the house, but after the first couple of nights we were used to it.

The thermostat is something that takes some time to figure out, we had to call Gleasons to come out to show us the programming later in the fall.

With the warm winter our heating bills were awesome but even after figuring what we would have paid in a colder year we are thrilled with the cost savings.

We are very happy with our system and would have another one installed by Gleasons if we ever move.

2
★★★★★

We began investigating Geo two years ago, we were extremely impressed with the salesman that came out to our house. He went through the whole house and measured everything, and gave us an analysis of the total payback based on our propane boiler.

We had to put in new ductwork in the entire house which we understood we needed to do for cooling. We decided to go ahead with the project in August and we were a little disappointed that we had to wait for the dig to get started. The crew that came out said that they were extremely busy. The digging was impressive. The crew was great and had everything done on the outside in the first day.

The basement and first floor installation took longer as we had new heat vents put in,in every room.

I at first was surprised at the fan running, with our old boiler there was less air movement in the house, but after the first couple of nights we were used to it.

The thermostat is something that takes some time to figure out, we had to call Gleasons to come out to show us the programming later in the fall.

With the warm winter our heating bills were awesome but even after figuring what we would have paid in a colder year we are thrilled with the cost savings.

We are very happy with our system and would have another one installed by Gleasons if we ever move.

.

We converted our oil furnace to Geothermal and everyone we dealt with was great. The excavation in our yard was more invasive than we had thought but after Gleason came back out to restore the yard it looks great. All in all we're very pleased with them and our system.

2
★★★★★

We converted our oil furnace to Geothermal and everyone we dealt with was great. The excavation in our yard was more invasive than we had thought but after Gleason came back out to restore the yard it looks great. All in all we're very pleased with them and our system.

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We installed our Geothermal system several years ago. The team at Gleasons did a geat job. It's a 5 ton unit. Our heating bills have been fantastic. We've had either Adam or Ben check things out each year. The Gleasons are good hardworking people and we're proud to have put one of the first Geothermal systems in, in our area.

2
★★★★★

We installed our Geothermal system several years ago. The team at Gleasons did a geat job. It's a 5 ton unit. Our heating bills have been fantastic. We've had either Adam or Ben check things out each year. The Gleasons are good hardworking people and we're proud to have put one of the first Geothermal systems in, in our area.

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Thank you & the rest of the crew for the work that you have done. We've been very pleased with your work and we've enjoyed getting to know you all. Have a wonderful Holiday Season.

2
★★★★★

Thank you & the rest of the crew for the work that you have done. We've been very pleased with your work and we've enjoyed getting to know you all. Have a wonderful Holiday Season.

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From the other reviews it looks like if they are fixing your existing system they might be OK, maybe. But clearly if you are having them install a new Geothermal System - Gleason is THE WORST.
Over 12 visits to complete a job (still not right) - over 12 days of lost work. Endless cancelations on the morning of a visit, not because they called, but because I called to find out where they were only to be told "not coming today".
Sold us product X and then installed product Y. We pointed it out and then they said "oops" and put X back in... seemed innocent... until I met others that had the same things happen. There are so many other options out there for geothermal - AVOID THIS SLEAZY COMPANY.

0
★☆☆☆☆

From the other reviews it looks like if they are fixing your existing system they might be OK, maybe. But clearly if you are having them install a new Geothermal System - Gleason is THE WORST.
Over 12 visits to complete a job (still not right) - over 12 days of lost work. Endless cancelations on the morning of a visit, not because they called, but because I called to find out where they were only to be told "not coming today".
Sold us product X and then installed product Y. We pointed it out and then they said "oops" and put X back in... seemed innocent... until I met others that had the same things happen. There are so many other options out there for geothermal - AVOID THIS SLEAZY COMPANY.

.

If you want to invest in a geothermal heating system do your self a big favor and look elseware.The only two things Ive seen this company do well is make phony websites and cash checks, other than that I havent seen them accomplish much.Ive been waiting over five months now for a functioning Geo unit (which is over three months past the original promised install date).Ive given them two checks so far those were cashed instantly.When I started this it was in the 90,s" now its in the 20,s and I still got no heat !!. Do your self a favor and go elseware so you dont end up like me !

0
★☆☆☆☆

If you want to invest in a geothermal heating system do your self a big favor and look elseware.The only two things Ive seen this company do well is make phony websites and cash checks, other than that I havent seen them accomplish much.Ive been waiting over five months now for a functioning Geo unit (which is over three months past the original promised install date).Ive given them two checks so far those were cashed instantly.When I started this it was in the 90,s" now its in the 20,s and I still got no heat !!. Do your self a favor and go elseware so you dont end up like me !

.

Back in July the central air died in my house and upon a recommendation from a friend called Gleason. They told me a technician would be out the next day and true to there word he was. After all was said and done i had a knew a/c unit installed and the price was well below all there competitors. The unit was installed and running as promised and i could not be happier. To often people only write reviews when they are upset. I felt compelled to write this review because to often great service and price goes unnoticed. I for one will be calling gleason for all my future heating and air conditioning needs.

2
★★★★★

Back in July the central air died in my house and upon a recommendation from a friend called Gleason. They told me a technician would be out the next day and true to there word he was. After all was said and done i had a knew a/c unit installed and the price was well below all there competitors. The unit was installed and running as promised and i could not be happier. To often people only write reviews when they are upset. I felt compelled to write this review because to often great service and price goes unnoticed. I for one will be calling gleason for all my future heating and air conditioning needs.

.

I just want to say thank you from the very bottom of my heart for the excellent service received from Gleason Heating & Air.

I had a disgruntled tenant that waited until 10 pm on a friday night to call & tell me there was no heat. I called Gleason fully expecting to receive a call the following monday.

I got a call back withing 30 minutes of leaving the emergency message & the next morning at 8am the furnace was being repaired.

The worker was also very polite to my disgruntled tenant.

Thank you for saving me a hotel bill. Thank you for great service.

I had gotten the company name from a dear friend of mine. Now I tell all my friends & customers about you guys!

2
★★★★★

I just want to say thank you from the very bottom of my heart for the excellent service received from Gleason Heating & Air.

I had a disgruntled tenant that waited until 10 pm on a friday night to call & tell me there was no heat. I called Gleason fully expecting to receive a call the following monday.

I got a call back withing 30 minutes of leaving the emergency message & the next morning at 8am the furnace was being repaired.

The worker was also very polite to my disgruntled tenant.

Thank you for saving me a hotel bill. Thank you for great service.

I had gotten the company name from a dear friend of mine. Now I tell all my friends & customers about you guys!

.

My experience was far different from Jane1224. It was no more than 5 business days from the initial call to them sweeping up after the instal. Not only was the service great with Gleasons but the system is flawless and I will be contacting them again to put a few in my rental properties. Thanks again Gleason Geothermal!

2
★★★★★

My experience was far different from Jane1224. It was no more than 5 business days from the initial call to them sweeping up after the instal. Not only was the service great with Gleasons but the system is flawless and I will be contacting them again to put a few in my rental properties. Thanks again Gleason Geothermal!

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Thank u guys so much for a job well done. You were able to install my new furnace so quick and efficiently! I can not believe the money I will be saving with the new system. I have recommended them to my sister who is building a new house in mendon.....everyone was so friendly and professional. I'm glad we went with Gleason geothermal, I had gotten price quotes from several other companies and no one can come close to what Gleason geothermal had
To offer my family. Thanks again for a job well done. You guys are great.....

2
★★★★★

Thank u guys so much for a job well done. You were able to install my new furnace so quick and efficiently! I can not believe the money I will be saving with the new system. I have recommended them to my sister who is building a new house in mendon.....everyone was so friendly and professional. I'm glad we went with Gleason geothermal, I had gotten price quotes from several other companies and no one can come close to what Gleason geothermal had
To offer my family. Thanks again for a job well done. You guys are great.....

.

I am very pleased with Gleason Geothermal. They are right there for service issues. My mother is also pleased with their service. Very polite and professional. We have talked with other customers with Geothermal systems and they are very pleased and happy with their systems. So that is our next step. We are impressed with their knowledge on green heat and can't wait to utilize the green heat and get away from high heating bills. I would recommend Gleason Geothermal to anyone.

2
★★★★★

I am very pleased with Gleason Geothermal. They are right there for service issues. My mother is also pleased with their service. Very polite and professional. We have talked with other customers with Geothermal systems and they are very pleased and happy with their systems. So that is our next step. We are impressed with their knowledge on green heat and can't wait to utilize the green heat and get away from high heating bills. I would recommend Gleason Geothermal to anyone.

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I really don't know what other people are talking about, but I am a very pleased customer. Twice they have been at my home. Once to fix a furnace switch, and the other to fix a hot water heater.

The hot water heater was interesting because they new that the part that was needed was subject to a recall. They got me a whole new burner assembly for my Whirlpool hot water tank, at NO CHARGE! All I had to pay for was the service call. Highly recommend them.

2
★★★★★

I really don't know what other people are talking about, but I am a very pleased customer. Twice they have been at my home. Once to fix a furnace switch, and the other to fix a hot water heater.

The hot water heater was interesting because they new that the part that was needed was subject to a recall. They got me a whole new burner assembly for my Whirlpool hot water tank, at NO CHARGE! All I had to pay for was the service call. Highly recommend them.

.

My a/c broke the day before it was 100 degrees. I called them and they were attentive fast & inexpensive. I dont know what on earth these other reviewers are complaining about.. they must be dellusional. I've recemmended them to a few of my frineds & they have nothing but good things to say about Gleason Geothermal. It was worth using someone NOT located in Rochester, because those companies familiar w/ Roch area were reallyy really expensive when I got quotes from them. Thanks Gleason

2
★★★★★

My a/c broke the day before it was 100 degrees. I called them and they were attentive fast & inexpensive. I dont know what on earth these other reviewers are complaining about.. they must be dellusional. I've recemmended them to a few of my frineds & they have nothing but good things to say about Gleason Geothermal. It was worth using someone NOT located in Rochester, because those companies familiar w/ Roch area were reallyy really expensive when I got quotes from them. Thanks Gleason

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EVERYTHING these folks are talking about is 100% true. We are in the middle of install. Just wish I would have done more research before signing on! A hard lesson learned so far.

I can't think of ANYTHING they could do @ this point (still installing) to make it better. STILL waiting for call backs. Will be taking legal action at this point for their breech of contract - failure to provide site supervision - which resulted in many installation problems. Lack of tools (had to use mine!!!) two points in the contract.

When you read their home page "core values" - they don't come close to reality. The responsiveness (call backs-follow ups) is the worst I have ever dealt with in ALL my professional dealings over 4 decades.
Please do your research- thought it might only be a good company who had a bad job (it happens) but after reading the other two reviews... man I should have done more homework!!!!! Do yours!!!!

0
★☆☆☆☆

EVERYTHING these folks are talking about is 100% true. We are in the middle of install. Just wish I would have done more research before signing on! A hard lesson learned so far.

I can't think of ANYTHING they could do @ this point (still installing) to make it better. STILL waiting for call backs. Will be taking legal action at this point for their breech of contract - failure to provide site supervision - which resulted in many installation problems. Lack of tools (had to use mine!!!) two points in the contract.

When you read their home page "core values" - they don't come close to reality. The responsiveness (call backs-follow ups) is the worst I have ever dealt with in ALL my professional dealings over 4 decades.
Please do your research- thought it might only be a good company who had a bad job (it happens) but after reading the other two reviews... man I should have done more homework!!!!! Do yours!!!!

.

Read and willing to take the check up front (and even a little challenged by that...)

After that. You have to track them down.

Bought two furnaces more than a month ago and still trying to negociate installation.

Always something on their end.

Don't do business with them. You've been warned.

0
★☆☆☆☆

Read and willing to take the check up front (and even a little challenged by that...)

After that. You have to track them down.

Bought two furnaces more than a month ago and still trying to negociate installation.

Always something on their end.

Don't do business with them. You've been warned.

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