Olive Garden

★☆☆☆☆
  • 13040 City Station Drive

    Jacksonville, FL 32218

    Map & Directions
  • 904-696-9502

Food

Food
More choices in Jacksonville:
Resultset_next

McDonald's

312 Pelham Rd N Jacksonville, AL

Resultset_next

McDonald's

5550 McClellan Blvd Anniston, AL

1.0 1
Hi! Sign in to let us know how Olive Garden was?
Write a Review
.

My experience was NOT a good one, my husband and I was invited to the Olive garden located 13040 City Station, 32218 to celebrate a dear friend birthday. We met there with about 14 others and treated very poorly in my opinion. The Manager on duty was not very friendly nor helpful. The group name was
Jones - it was Thursday August 19th - we waited over 30 minutes for seating and was NEVER greeted by the Manager collectively and apologized for any inconvenience we were experiencing. Needless to say we walked across the road to Boston's and ate with disappointment because most of us had our taste buds ready for Olive Garden dishes. I am not suggesting anything - I recommend that the Manager receive some People Skills training. Has she shown some concern for our situation - the fact that she could not accommodate this size group at that time - We would not been so dissatisfied had she acted as if she cared, she showed NOTHING for our situation. The Jones stated that they were in the resturant on wednesday to reserve space for twenty peope and informed it was not necessary - bring your cake and your party you will be accommodated. When we arrived on thursday that is not what hapened. Nor was any kindness shown. Very bad experience to say the least, we did not make a scene, but did speak individually with the manager about this and informed her we wiould be complaining.

1
★☆☆☆☆

My experience was NOT a good one, my husband and I was invited to the Olive garden located 13040 City Station, 32218 to celebrate a dear friend birthday. We met there with about 14 others and treated very poorly in my opinion. The Manager on duty was not very friendly nor helpful. The group name was
Jones - it was Thursday August 19th - we waited over 30 minutes for seating and was NEVER greeted by the Manager collectively and apologized for any inconvenience we were experiencing. Needless to say we walked across the road to Boston's and ate with disappointment because most of us had our taste buds ready for Olive Garden dishes. I am not suggesting anything - I recommend that the Manager receive some People Skills training. Has she shown some concern for our situation - the fact that she could not accommodate this size group at that time - We would not been so dissatisfied had she acted as if she cared, she showed NOTHING for our situation. The Jones stated that they were in the resturant on wednesday to reserve space for twenty peope and informed it was not necessary - bring your cake and your party you will be accommodated. When we arrived on thursday that is not what hapened. Nor was any kindness shown. Very bad experience to say the least, we did not make a scene, but did speak individually with the manager about this and informed her we wiould be complaining.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Olive Garden

Olive Garden offers a variety of delicious Italian specialties for lunch, dinner or take out. Enjoy our freshly baked garlic breadsticks and your choice of homemade soup or salad with any entree. - Italian Restaurant, Italian Food, Pasta, Salad, Takeout, Italian Carry Out -- When You're Here, You're Family

More about Olive Garden

Jacksonville Italian Restaurant, Italian Food, Pasta, Salad, Takeout, Italian Carry Out

 

Wait, you're the expert.

If you've been to or used Olive Garden, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review