Irvine Pet Complex

★★★☆☆
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  • 34 Creek Rd

    Irvine, CA 92604

    Map & Directions
  • 949-345-1442

3.1429 7
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We had a HORRIBLE experience here. My girlfriend dropped off our dog for a grooming at 8AM. There were no calls or texts to update how our dog was doing. Six hours later I get a call saying he is ready to be picked up.

A check-up exam was supposed to be completed by the time I arrived. It WASN'T. The receptionist was totally DISORGANIZED and couldn't even find the medical file. She asked if I wanted the vet to check him at that point (since they didn't earlier) and I said okay.

It took the vet about five-ten minutes to do the exam, which I found to be incredibly fast. How do you thoroughly check a dog in that amount of time and still hold a DVM license? That is unbelievable to me. On top of that, when I asked to speak with the vet about lumps on my dog's skin, she was unavailable, because she was with another patient. Really? This is how you treat first time customers??

When they brought him out he seemed FRIGHTENED & TIMID. He wasn't his usual self, wagging his tail, and happy to see me. He yelped a few times when I was holding him on the leash, like his neck was HURTING.

When we entered the apartment, he went directly under the bed, and he was SHAKING, WHILE FACING THE WALL. He still won't come out. He seems like he is in PAIN and I will take him to another vet, if he isn't feeling better soon.

After he went under the bed, I called the complex and amazingly their only manager is out of the office, and the only one to speak to is another receptionist.

Please take your pets somewhere else to be groomed and receive medical attention. I'd hate for others to have the same experiences we did with this place.

1
★☆☆☆☆

We had a HORRIBLE experience here. My girlfriend dropped off our dog for a grooming at 8AM. There were no calls or texts to update how our dog was doing. Six hours later I get a call saying he is ready to be picked up.

A check-up exam was supposed to be completed by the time I arrived. It WASN'T. The receptionist was totally DISORGANIZED and couldn't even find the medical file. She asked if I wanted the vet to check him at that point (since they didn't earlier) and I said okay.

It took the vet about five-ten minutes to do the exam, which I found to be incredibly fast. How do you thoroughly check a dog in that amount of time and still hold a DVM license? That is unbelievable to me. On top of that, when I asked to speak with the vet about lumps on my dog's skin, she was unavailable, because she was with another patient. Really? This is how you treat first time customers??

When they brought him out he seemed FRIGHTENED & TIMID. He wasn't his usual self, wagging his tail, and happy to see me. He yelped a few times when I was holding him on the leash, like his neck was HURTING.

When we entered the apartment, he went directly under the bed, and he was SHAKING, WHILE FACING THE WALL. He still won't come out. He seems like he is in PAIN and I will take him to another vet, if he isn't feeling better soon.

After he went under the bed, I called the complex and amazingly their only manager is out of the office, and the only one to speak to is another receptionist.

Please take your pets somewhere else to be groomed and receive medical attention. I'd hate for others to have the same experiences we did with this place.

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I don't know about Dr. Harner, but I wouldn't let Dr. Lawrence Zarrilli near my dog again within a ten mile radius. He convinced me my dog was a doberman pinscher when he's really a mixed breed that may have some doberman in him.
He wanted to CROP his EARS and for a HUGE PRICE!
I got so far as to look at the paper work and they OFFERED pain medication, it WASN'T REQUIRED! Can you believe that?
Don't go to this hospital!

1
★☆☆☆☆

I don't know about Dr. Harner, but I wouldn't let Dr. Lawrence Zarrilli near my dog again within a ten mile radius. He convinced me my dog was a doberman pinscher when he's really a mixed breed that may have some doberman in him.
He wanted to CROP his EARS and for a HUGE PRICE!
I got so far as to look at the paper work and they OFFERED pain medication, it WASN'T REQUIRED! Can you believe that?
Don't go to this hospital!

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1 out of 1 people found this review helpful.

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I have been going to Irvine Pet Complex for several years now and would not even consider going anywhere else. I have 3 dogs, one a rare Alapaha Blue Blood Bulldog. Dr. Harner is the only vet I contacted who was familiar with the breed, and I contacted several in the Orange County area. The staff is courteous and competent, and the vets are excellent in knowledge and caring. I would recommend Irvine Pet Complex to anyone who cares about their pet and wants a reasonable cost.

Doris Stark

5
★★★★★

I have been going to Irvine Pet Complex for several years now and would not even consider going anywhere else. I have 3 dogs, one a rare Alapaha Blue Blood Bulldog. Dr. Harner is the only vet I contacted who was familiar with the breed, and I contacted several in the Orange County area. The staff is courteous and competent, and the vets are excellent in knowledge and caring. I would recommend Irvine Pet Complex to anyone who cares about their pet and wants a reasonable cost.

Doris Stark

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0 out of 2 people found this review helpful.

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Irvine Pet Complex is one of the best around! I brought both my dog and my cat there on separate occasions. Dr. Rob is wonderful, thoughtful and caring! He saved my dog's life and made excellent recommendations for my little kitty. Not expensive, and Dr. Rob is one of the best around!

5
★★★★★

Irvine Pet Complex is one of the best around! I brought both my dog and my cat there on separate occasions. Dr. Rob is wonderful, thoughtful and caring! He saved my dog's life and made excellent recommendations for my little kitty. Not expensive, and Dr. Rob is one of the best around!

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0 out of 2 people found this review helpful.

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The vet recommended two optional vaccinations for my adult dog: the Lyme disease vac and the Corona vac. I went ahead and got them, because I thought it was in my pet's best interest. Upon further research from reputable sources, I discovered that it was a waste of money to get these vacs. Corona for example, is not a theat to adult dogs. The likelihood of Lyme disease is also extremely rare in southern CA. Research it before you buy it when it comes to this place. The facility is nice looking--but guess who pays for it..you.

1
★☆☆☆☆

The vet recommended two optional vaccinations for my adult dog: the Lyme disease vac and the Corona vac. I went ahead and got them, because I thought it was in my pet's best interest. Upon further research from reputable sources, I discovered that it was a waste of money to get these vacs. Corona for example, is not a theat to adult dogs. The likelihood of Lyme disease is also extremely rare in southern CA. Research it before you buy it when it comes to this place. The facility is nice looking--but guess who pays for it..you.

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3 out of 3 people found this review helpful.

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I have brought my dog in for vaccinations. They have competent personnel to handle the ordinary situations. Also recently brought in my dog related to an airplane travel and was given sleeping pills for the dog. Everything worked out in the end.

4
★★★★☆

I have brought my dog in for vaccinations. They have competent personnel to handle the ordinary situations. Also recently brought in my dog related to an airplane travel and was given sleeping pills for the dog. Everything worked out in the end.

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0 out of 3 people found this review helpful.

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This place not only takes care of cats and dogs but do special in birds. They are greatly expensive for there services but are worth the money. What is special about them is that they save all kind of animals. They specialize in birds. A basic checkup starts from 40.00 and shots do increase the price. I like the neighborhood, very clean, and there is a play area for the pets too.

5
★★★★★

This place not only takes care of cats and dogs but do special in birds. They are greatly expensive for there services but are worth the money. What is special about them is that they save all kind of animals. They specialize in birds. A basic checkup starts from 40.00 and shots do increase the price. I like the neighborhood, very clean, and there is a play area for the pets too.

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0 out of 2 people found this review helpful.

Message from Irvine Pet Complex

For your convenience, we are open 7 days a week and are located with easy access to both 5 and 405 freeways. Our large facility and experienced, friendly staff allow us to offer cutting edge healthcare and a vast array of services and programs to meet all your pet’s needs. Our 30 years of experience in the community allow us to also provide loving, individualized care for you and your pet. At Irvine Pet Complex our focus is providing excellence in veterinary medicine and client service. We believe strongly in client education—so you can make informed choices for your pet. Our philosophy is “A Healthy Pet is a Happy Pet”, so we focus on preventative medicine to keep your pet feeling great at every stage of their life. Our grooming and bathing services will help your pet look as great as they feel, and our full accommodation boarding facility will provide a happy home for your furry friends while you are away. We look forward to serving your complete veterinary needs. At Irvine Pet Complex we are proud of our team of great doctors and professional staff. We strive to have the best and most comprehensive services available to our clients. We have experienced General Veterinarians on staff, as well as two associate doctors who perform Orthopedic Surgery and Echocardiograms on an as needed basis. For those unique situations where your pet requires treatment unavailable at our complex, we can refer you to the best specialists available. In the fast changing world of Veterinary medicine there is no time to “rest on our laurels.” We keep abreast of the latest cutting-edge procedures and medicines to help insure the best possible care for your pet. In addition to our excellent staff and facilities we offer a comprehensive line of pet foods and supplements to assist you in keeping your pet in the best of health. We know that sometimes your hectic schedule might interfere with your efforts to bring your pet in for treatment. With this in mind, we offer 7 day a week drop off service and a 24/7 emergency center call service. We also offer early and late appointments for your convenience. Our focus is on providing your pet Comprehensive Medical and Surgical Care including: * General medicine & surgery o Diseases of the kidneys, liver, and other internal organs o Dermatology o Thyroid, adrenal, and other endocrine diseases o Infectious diseases o Arthritis and other orthopedic diseases o Ovariohysterectomy & castration (spays & neuters) o Tumor & growth removal and biopsy o Orthopedic Surgery o Echocardiograms o Obesity management * Dentistry o Dental prophylaxes (cleanings) for cats & dogs of all ages o Training & education for at-home dental care * Preventative and wellness care o Progressive vaccine protocols to minimize unwanted side-effects o Parasite detection and prevention o Nutritional counseling o Integrative pain management Ear Specialties * Chronic ear infections * Acute ear infections * Ear hematomas * Ear tumors and cysts * Ear ablation surgery * Ear bulla osteotomy surgery * Ear lateral wall resection surgery Special Services * Ultrasound * Radiology * Geriatric care * Complete patient monitoring * In-house diagnostic laboratory * On-site digital x-ray * International and domestic health & travel certificates * Microchip identification (“Home Again” and “Euro” microchips) * Behavior counseling

 

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