NTB-National Tire & Battery

★★☆☆☆
  • 820 Ernest W Barrett Pkwy NW

    Kennesaw, GA 30144

    Map & Directions
  • 770-424-7750

About NTB-National Tire & Battery

Categories
  • Tires
  • Brake Repair
  • Oil Changes
  • Auto Body Paint & Repair
Details
  • BF Goodrich
  • Goodyear
  • Michelin
  • Pirelli
  • Uniroyal Tire
  • General Tire
  • Brake Repair
Hours
M-F 7am-7pm, Sa 7am-6pm, Su 9am-5pm

Automotive

Automotive
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2.0 3
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I worked in the area and took my vehicle for oil changes and recently an alignment. They didn't do a proper alignment and last time they changed my oil, my radiator cap was 'mysteriously' loose so all my anti-freeze leaked during a trip. The management was horrible because after quitting my job in the area, they said the company I worked for still owed money so they were very rude to me and seemed like they did not want to work on my vehicle EVEN though I was a return customer. I worked in retail for 5 years and I have to say this is the worst customer service I have ever seen. Poor service, poor treatment. I write this review because of how disgusting my experience really was. The NTB in douglasville warrantied my alignment and took excellent care of me so AVOID THIS NTB IN KENNESAW. Its YOUR money, don't let them fool you.

0
★☆☆☆☆

I worked in the area and took my vehicle for oil changes and recently an alignment. They didn't do a proper alignment and last time they changed my oil, my radiator cap was 'mysteriously' loose so all my anti-freeze leaked during a trip. The management was horrible because after quitting my job in the area, they said the company I worked for still owed money so they were very rude to me and seemed like they did not want to work on my vehicle EVEN though I was a return customer. I worked in retail for 5 years and I have to say this is the worst customer service I have ever seen. Poor service, poor treatment. I write this review because of how disgusting my experience really was. The NTB in douglasville warrantied my alignment and took excellent care of me so AVOID THIS NTB IN KENNESAW. Its YOUR money, don't let them fool you.

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Stay away from this NTB. I had been a loyal customer for 10 years until a few months ago. I went in for an oil change and will never go back. They left bolts off my oil pan causing oil to leak all over my garage floor, nevermind the damage it could have caused to my car. They tried to talk me into a brake job that I didn't need as they had just done my brakes about 6 months before. Nevermind that fact that after a mechanic friend of mine looked at the brake job they did do we discovered that they hadn't even put the brakes on properly. They charged $15 for a shop fee to cover rags used on a daily basis. When I called back to complain the manager would not even speak to me on the phone. Bottom line they are awful-stay away!

1
★☆☆☆☆

Stay away from this NTB. I had been a loyal customer for 10 years until a few months ago. I went in for an oil change and will never go back. They left bolts off my oil pan causing oil to leak all over my garage floor, nevermind the damage it could have caused to my car. They tried to talk me into a brake job that I didn't need as they had just done my brakes about 6 months before. Nevermind that fact that after a mechanic friend of mine looked at the brake job they did do we discovered that they hadn't even put the brakes on properly. They charged $15 for a shop fee to cover rags used on a daily basis. When I called back to complain the manager would not even speak to me on the phone. Bottom line they are awful-stay away!

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The staff at this location is knowledgable and helpful. Service is typically quick. They thoroughly explain the options available and the benefits of choosing different brands/types of tires. I have never had an issue with them and trust them to be honest.

4
★★★★☆

The staff at this location is knowledgable and helpful. Service is typically quick. They thoroughly explain the options available and the benefits of choosing different brands/types of tires. I have never had an issue with them and trust them to be honest.

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