Westside Medical Supply

★★★☆☆
  • 765 Elmgrove Rd

    Rochester, NY 14624

    Map & Directions
  • 585-227-8750

About Westside Medical Supply

Categories
  • Health & Medical
  • Health Care Equipment
Details
  • Diabetic Supplies
  • Wheelchairs
  • Bathroom Accessories
Hours
M-F 9am-5pm, Sa 9am-1pm, Su Closed
Emails
  • info@wmsupply.com
Phones
  • Fax (585-227-8563)
Keywords
  • Wheelchair Rental
  • Wheelchairs
  • Manual Wheelchairs
  • Transport Chairs
  • Power Wheelchairs
  • Scooters
  • Hospital Bed Rental
  • Specialty Mattresses
  • Lift Chair Rental
  • Lift Chairs
  • Mobility Scooters
  • Stair Lifts
  • Patient Lifts
  • Orthopedic Bracing
  • Over Bed Tables
  • Ramps
  • Ostomy
  • Pain Management
  • Knee Walkers
  • U-Step Walker
  • Cold Therapy Units
  • Laser Touch One
  • Breast Pumps
  • Seasonal Affective Disorder
  • Medical Equipment
  • Medical Devices
  • Lamps
  • Medical Equipment Rental
  • Seat Lift Chairs
  • Medical Supplies
  • Wound Therapy
  • Pressure Relief
  • Medical
  • Pediatrics
  • Specialty Footwear
  • Cpap Supplies
Products
  • Adult Incontinence
  • Aids to Daily Living
  • Alarms / Emergency Alert
  • Ambulatory Aids
  • Bandages and Dressings
  • Bath and Toileting
  • Bedroom Products
  • Breast Pumps & Supplies
  • Cold Therapy
  • Compression Therapy
  • CPAP Masks & Accessories
  • Cushions / Positioning
  • Erectile Dysfunction
  • Health & Wellness
  • Hospital Beds and Mattresses
  • Lift Chairs
  • Medical Devices
  • Mobility Scooters
  • Orthopedic Bracing
  • Ostomy
  • Pain Management
  • Patient Lifts
  • Pediatrics
  • Ramps
  • Seasonal Affective Disorder
  • Lamps
  • Specialty Footwear
  • Stair Lifts
  • Wheel Chairs
  • Wound Therapy / Pressure Relief
  • Rental Equipment
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
Services
  • Medical Sales
  • Medical Service
  • Medical Equipment & Supplies
  • Medical Equipment Rentals

Health & Medical

Health & Medical
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3.0 2
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We have done business with Westside for approximately 10 years. This is a first class company and we have always received professional courteous service. We have also recommended this company to others who have been equally pleased. My wife and I highly recommend them.

2
★★★★★

We have done business with Westside for approximately 10 years. This is a first class company and we have always received professional courteous service. We have also recommended this company to others who have been equally pleased. My wife and I highly recommend them.

.

We bought a lift chair for my mother who has chronic back pain from degenerative disc disease. within 3 days the chair failed to lift sufficently for her to get out. Westside was called and we were told we would have to pay the 10% restocking fee. The next day we called to have them pick up the chair-told by salesperson ""boss not in"" called back each day for the next 2 days same answer. Today the chair broke leaving my mother flat on her back , in the chair and in pain. My mother requested a full refund. We do not want the chair repaired because mom no longer feels safe in their chairs. Finally after multiple phone calls the owner agreed to take the chair, but only with a 20% restocking fee. My mother is on a fixed income and he failed to realize she may have been injured due to this faulty equipment. I am a Registered Nurse and plan to tell everyone I know in the healthcare industry about this company and their horrible customer service, but especially their terrible equipment.

0
★☆☆☆☆

We bought a lift chair for my mother who has chronic back pain from degenerative disc disease. within 3 days the chair failed to lift sufficently for her to get out. Westside was called and we were told we would have to pay the 10% restocking fee. The next day we called to have them pick up the chair-told by salesperson ""boss not in"" called back each day for the next 2 days same answer. Today the chair broke leaving my mother flat on her back , in the chair and in pain. My mother requested a full refund. We do not want the chair repaired because mom no longer feels safe in their chairs. Finally after multiple phone calls the owner agreed to take the chair, but only with a 20% restocking fee. My mother is on a fixed income and he failed to realize she may have been injured due to this faulty equipment. I am a Registered Nurse and plan to tell everyone I know in the healthcare industry about this company and their horrible customer service, but especially their terrible equipment.

Message from Westside Medical Supply

Westside Medical Supply is a family owned and operated company that has been providing medical equipment solutions to the Upstate New York region since 1999. Over the years, Westside Medical Supply has become known for their expertise with wheelchair and wheelchair repair, scooters and finding the right choice for your specific needs. Our extensive experience in custom rehabilitation and wheelchair seating technology combined with a successful track record in home health care operational management, has led to the rapid growth and continued success of Westside Medical Supply as a top medical equipment provider. With two locations in the Rochester area, Westside Medical Supply is committed to the western NY area.

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