Comcast

★★★★☆
Comcast
  • 8000 E Iliff Ave

    Denver, CO 80231

    Map & Directions
  • 800-266-2278

About Comcast

Communications & Utilities

Communications & Utilities
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I called the other day to get pricing and landed in a Comcast call center in PAKISTAN!

I don't do business with companies who employ people in the country who just sentenced the doctor who helped us get Osama bin Laden to 33 years in

3
★★★★★

I called the other day to get pricing and landed in a Comcast call center in PAKISTAN!

I don't do business with companies who employ people in the country who just sentenced the doctor who helped us get Osama bin Laden to 33 years in

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so it took forever to get comcast where i live the customer service center didnt even know we had their service here finall we reached a corporate person who took care of us for one year at a discounted rate then the sent us a letter

3
★★★★★

so it took forever to get comcast where i live the customer service center didnt even know we had their service here finall we reached a corporate person who took care of us for one year at a discounted rate then the sent us a letter

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They have been calling my cell number at eight in the morning and then eight at night about a previously cancelled account. I have talked with managers on many occasions about this account. I recently purchased a business and they would

3
★★★★★

They have been calling my cell number at eight in the morning and then eight at night about a previously cancelled account. I have talked with managers on many occasions about this account. I recently purchased a business and they would

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I star is way too many for this company. I didn't even get service yet and experiencing so many problems which just made me want to forget about them and go with a different provider. They told me they would call 15 minutes before they

3
★★★★★

I star is way too many for this company. I didn't even get service yet and experiencing so many problems which just made me want to forget about them and go with a different provider. They told me they would call 15 minutes before they

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I am now being harassed by Comcast for being past due (I receive an automated message every day from comcast asking ME to call them) because they have mixed up my account number with another person with a similar name and cannot seem to sort it out. I have paid what I owe to them, yet I am still harassed. I have cancelled my comcast and have gone with direct tv who so far seem very helpful. I do not recommend comcast. There have been too many problems and no-one seems to know how to fix it. One person in finance told me not to worry about the bills I receive for another person, yet they keep harassing me.

0
★☆☆☆☆

I am now being harassed by Comcast for being past due (I receive an automated message every day from comcast asking ME to call them) because they have mixed up my account number with another person with a similar name and cannot seem to sort it out. I have paid what I owe to them, yet I am still harassed. I have cancelled my comcast and have gone with direct tv who so far seem very helpful. I do not recommend comcast. There have been too many problems and no-one seems to know how to fix it. One person in finance told me not to worry about the bills I receive for another person, yet they keep harassing me.

Pros: None

Cons: Account Problems

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Do not use Comcast for TV or Internet services! First, they overbilled me $100 for services that I did not order. They refused to give me my money back (on my credit card or in the form of a check) and would only credit my account for this amount. Second, they intentionally do not log in your equipment returns so this can be very costly if you do not save your receipts!! And finally, they have THE worst customer service ... It's been 3 months and I'm still waitin for the $100 in services that they overbilled me and I'm still waiting for the $100 that they owe me for my personal modem (purchased through Comcast) that I had to return in order to shut down my services with Comcast. Their records indicated that they modem that I bought for $100 through Comcast was their equipment. Beware of this company and if you do chose their service (because you have no other option in Denver) - keep all of your recipts and check your bill monthly to make sure they aren't overbilling you!!!!

0
★☆☆☆☆

Do not use Comcast for TV or Internet services! First, they overbilled me $100 for services that I did not order. They refused to give me my money back (on my credit card or in the form of a check) and would only credit my account for this amount. Second, they intentionally do not log in your equipment returns so this can be very costly if you do not save your receipts!! And finally, they have THE worst customer service ... It's been 3 months and I'm still waitin for the $100 in services that they overbilled me and I'm still waiting for the $100 that they owe me for my personal modem (purchased through Comcast) that I had to return in order to shut down my services with Comcast. Their records indicated that they modem that I bought for $100 through Comcast was their equipment. Beware of this company and if you do chose their service (because you have no other option in Denver) - keep all of your recipts and check your bill monthly to make sure they aren't overbilling you!!!!

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Wow where to begin. Instalation was a goose chase. Then they accidently tripple charged me the lump sum $347.80 I called several times every one I spoke to was very nice and appologized for the mistake. I would get off the phone and nothing would get fixed my checking account is still in the negative it's been 2 weeks. I had a guys extension # so he could further assist me and he will not return my calls. I don't know why I was never rude to anyone on the phone. I am frustrated big time. poo on you comcast cable. I'm broke because of you.

0
★☆☆☆☆

Wow where to begin. Instalation was a goose chase. Then they accidently tripple charged me the lump sum $347.80 I called several times every one I spoke to was very nice and appologized for the mistake. I would get off the phone and nothing would get fixed my checking account is still in the negative it's been 2 weeks. I had a guys extension # so he could further assist me and he will not return my calls. I don't know why I was never rude to anyone on the phone. I am frustrated big time. poo on you comcast cable. I'm broke because of you.

 

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