Accurate Background Checks

★★☆☆☆
  • 6 Orchard

    Lake Forest, CA 92630

    Map & Directions
  • 949-380-3953

About Accurate Background Checks

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  • Employment Screening Services
  • Other Social Services
  • Government Contractors
  • Background Check

Business Services

Business Services
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Accurate Background Checks

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1.8 5
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Accurate Background Inc. is a joke!!! They should be InAccurate Background Inc.. I applied at Aarons in the Beginning of September 2013. 2 weeks later I called Aarons to find out what was going on and they said I had one county pending on my background check. Come on it has been 2 weeks what are they doing , driving to every county I lived in to do the background check in person. Finally the 3 weeks later I received a letter from Accurate Background Inc., that had all my information on it and to my surprise I had a live warrant in Montgomery County. What!!! So I called Montgomery county myself and what do you know, I did NOT HAVE ANY WARRANTS !!! So now I call Accurate Background Inc. to find out what was going on and they told me to file a dispute so I did, now remember this is 3 weeks after I applied for the job at Aarons. I sent a copy of my Newly Renewed Drivers License that I would have never received if I had a warrant. Accurate Background Inc. told me on Friday 27 2013 that I would hear something on Monday September 30 2013 about the dispute and Aarons would be notified about the dispute. Well I heard nothing Monday, Tuesday, finally on Wednesday I called Accurate Background Inc. and they told me that A letter was being sent to me and it was already in the mail. Now why would you not call me and verify that it is me, and tell me on the phone what is going on or email me. I have already waited 3 weeks and so has Aarons. So after I get off the phone with Accurate Background Inc. I call Aarons and low and behold, they already have someone else hired. I could not believe what I was hearing, I had already stopped job hunting because Aarons told me I had the job If my background check came back Ok and I new I had nothing to worry about. Boy was I wrong, I called The Texas Department of Public Safety to check to see if I really had a warrant and they could not find anything. I called Montgomery County and they could not find anything. So now I have bills stacked up and rent is due with no job. This company should be shut down. This is peoples lives you are talking about. I could check my whole background online in about an hour if not less. If Accurate Background Inc. would have did there job correctly, we could have resolved this problem. When it takes a company 3 weeks to check your background come on , Aarons was hiring because they need somebody now not a month from now and I think it was wrong of Aarons to not wait to see if this could be resolved !!! I hope that people see these reviews and good companies will quit using Accurate Background Inc. to handle these type of situations. They are unprofessional , they care about no one but themselves, and there work is Inaccurate !!!

1
★☆☆☆☆

Accurate Background Inc. is a joke!!! They should be InAccurate Background Inc.. I applied at Aarons in the Beginning of September 2013. 2 weeks later I called Aarons to find out what was going on and they said I had one county pending on my background check. Come on it has been 2 weeks what are they doing , driving to every county I lived in to do the background check in person. Finally the 3 weeks later I received a letter from Accurate Background Inc., that had all my information on it and to my surprise I had a live warrant in Montgomery County. What!!! So I called Montgomery county myself and what do you know, I did NOT HAVE ANY WARRANTS !!! So now I call Accurate Background Inc. to find out what was going on and they told me to file a dispute so I did, now remember this is 3 weeks after I applied for the job at Aarons. I sent a copy of my Newly Renewed Drivers License that I would have never received if I had a warrant. Accurate Background Inc. told me on Friday 27 2013 that I would hear something on Monday September 30 2013 about the dispute and Aarons would be notified about the dispute. Well I heard nothing Monday, Tuesday, finally on Wednesday I called Accurate Background Inc. and they told me that A letter was being sent to me and it was already in the mail. Now why would you not call me and verify that it is me, and tell me on the phone what is going on or email me. I have already waited 3 weeks and so has Aarons. So after I get off the phone with Accurate Background Inc. I call Aarons and low and behold, they already have someone else hired. I could not believe what I was hearing, I had already stopped job hunting because Aarons told me I had the job If my background check came back Ok and I new I had nothing to worry about. Boy was I wrong, I called The Texas Department of Public Safety to check to see if I really had a warrant and they could not find anything. I called Montgomery County and they could not find anything. So now I have bills stacked up and rent is due with no job. This company should be shut down. This is peoples lives you are talking about. I could check my whole background online in about an hour if not less. If Accurate Background Inc. would have did there job correctly, we could have resolved this problem. When it takes a company 3 weeks to check your background come on , Aarons was hiring because they need somebody now not a month from now and I think it was wrong of Aarons to not wait to see if this could be resolved !!! I hope that people see these reviews and good companies will quit using Accurate Background Inc. to handle these type of situations. They are unprofessional , they care about no one but themselves, and there work is Inaccurate !!!

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The company I got offered employment with used Accurate Background, Inc for their background reports. I was let go due to something on my report. So I called and requested a copy of my background report. They said they sent it out the previous day but they would also provide me with a log in information to view online. After viewing online, I called and opened a dispute because their was a criminal charge on my report that did not belong to me. So they kindly opened a dispute. A week later, I tried to log in because I still had not received my paper copy, I could not log in. The email they sent me said that I did not log in within 4 business days so it was invalid. Seems they are very shady company.

1
★☆☆☆☆

The company I got offered employment with used Accurate Background, Inc for their background reports. I was let go due to something on my report. So I called and requested a copy of my background report. They said they sent it out the previous day but they would also provide me with a log in information to view online. After viewing online, I called and opened a dispute because their was a criminal charge on my report that did not belong to me. So they kindly opened a dispute. A week later, I tried to log in because I still had not received my paper copy, I could not log in. The email they sent me said that I did not log in within 4 business days so it was invalid. Seems they are very shady company.

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The first review is believable and not unlike my experience. This company is completely inaccurate in it's reporting. There reports to the companies that hire them is a complete falsehood. They don't bother to check someones work or education credentials and report that they made "several attempts" to contact the employer and if they hit a VM, that's it. they won't go any further. This company is responsible for my wife losing a great job. They should loose their license for their falsehoods. The second review was obviously written by an Accurate Background employee to raise the rateing,

1
★☆☆☆☆

The first review is believable and not unlike my experience. This company is completely inaccurate in it's reporting. There reports to the companies that hire them is a complete falsehood. They don't bother to check someones work or education credentials and report that they made "several attempts" to contact the employer and if they hit a VM, that's it. they won't go any further. This company is responsible for my wife losing a great job. They should loose their license for their falsehoods. The second review was obviously written by an Accurate Background employee to raise the rateing,

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This background checking company is extremely incompetent, unprofessional and can be detrimental to candidates. I consider this busines as a scam. In Dec'2010, when I was introducted to a client in WA for a consulting project, somehow the client chose this not-well-known company for candidate background checking. In fact they only need to verify a few dates of the past employment history which are very easy to obtain by everyone nowadays. Surprisingly this company at Lake Forest in CA didn't do anything except made a few empty phone calls near Christmas holiday time and sent back to the client a report in 2 days during this busy season with everything for my employment history listed as "Unable to Verify". Of course it caused the client to question my credibility and cost me a very good project. This background checking company even listed wrong Work Number on their report for company like BearingPoint, a former big-four consulting company with thousands of worldwide past employees.

When called back immediately to dispute, almost all of their Client Services people over the phone were extremely unreasonale, unsympathetic and showed serious incompetence. When I asked how long they usually close a report, someone told me that it depends, but typically 3-7 days. One of my past employer in fact faxed them back a verification letter in time on the 3rd day, but it was discarded and wasn't included on the report. By stating that they already closed the report as an execuse, they refused to send back to the client or me an updated report to correct their mistake. When I asked them why they got an incorrect BearingPiont Work Number there, they couldn't explain and in fact they didn't find the employee verification system for BearingPoint! I had to go to Google.com myself to find the right employee verification site for them where they can easily find my past employement history. With such obvious mistake, they still refused to update my report. Even worse, a few days later, I got a letter from this background checking company, not from the client, said that they "found it necessary to reject your application for employment" , completely ridiculous from a service company whose role is only to be an independent 3rd party for the only purpose of verifying a few dates which they didn't even know where to find! Apparently they don't care either.

More over, I submited a written dispute letter to their Dispute Appartment. I faxed the letter to them and of course they "didn't receive it". I had to fax back again almost 10 days later. As you can imagine, after more than 30 days and numerous phone calls from me to follow the dispute and push for an update on my report, one person (seems the only person in Dispute Department) got back to me with the same execuse that they already closed the report and they didn't find the information in time so they couldn't update the report. So I have to bear the loss from their incompetence and they felt they were justified!

What kind of background checking company is this? I can not believe this should be the level of service from a professional company. This is the worst experience that I had from a professional service company who perform background checking. It seems only the legal way may help my grievance. I hope that other people keep a watchful eye on this company. If you had similar experience with this company in the past, shout it out and save other people from their detrimental service!

1
★☆☆☆☆

This background checking company is extremely incompetent, unprofessional and can be detrimental to candidates. I consider this busines as a scam. In Dec'2010, when I was introducted to a client in WA for a consulting project, somehow the client chose this not-well-known company for candidate background checking. In fact they only need to verify a few dates of the past employment history which are very easy to obtain by everyone nowadays. Surprisingly this company at Lake Forest in CA didn't do anything except made a few empty phone calls near Christmas holiday time and sent back to the client a report in 2 days during this busy season with everything for my employment history listed as "Unable to Verify". Of course it caused the client to question my credibility and cost me a very good project. This background checking company even listed wrong Work Number on their report for company like BearingPoint, a former big-four consulting company with thousands of worldwide past employees.

When called back immediately to dispute, almost all of their Client Services people over the phone were extremely unreasonale, unsympathetic and showed serious incompetence. When I asked how long they usually close a report, someone told me that it depends, but typically 3-7 days. One of my past employer in fact faxed them back a verification letter in time on the 3rd day, but it was discarded and wasn't included on the report. By stating that they already closed the report as an execuse, they refused to send back to the client or me an updated report to correct their mistake. When I asked them why they got an incorrect BearingPiont Work Number there, they couldn't explain and in fact they didn't find the employee verification system for BearingPoint! I had to go to Google.com myself to find the right employee verification site for them where they can easily find my past employement history. With such obvious mistake, they still refused to update my report. Even worse, a few days later, I got a letter from this background checking company, not from the client, said that they "found it necessary to reject your application for employment" , completely ridiculous from a service company whose role is only to be an independent 3rd party for the only purpose of verifying a few dates which they didn't even know where to find! Apparently they don't care either.

More over, I submited a written dispute letter to their Dispute Appartment. I faxed the letter to them and of course they "didn't receive it". I had to fax back again almost 10 days later. As you can imagine, after more than 30 days and numerous phone calls from me to follow the dispute and push for an update on my report, one person (seems the only person in Dispute Department) got back to me with the same execuse that they already closed the report and they didn't find the information in time so they couldn't update the report. So I have to bear the loss from their incompetence and they felt they were justified!

What kind of background checking company is this? I can not believe this should be the level of service from a professional company. This is the worst experience that I had from a professional service company who perform background checking. It seems only the legal way may help my grievance. I hope that other people keep a watchful eye on this company. If you had similar experience with this company in the past, shout it out and save other people from their detrimental service!

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Accurate Background, Inc. provides customized background screening solutions through innovation and web-based technology. An industry leader and trusted by organizations worldwide, we offer superior, quality products to meet the needs of human resource, loss prevention and security/legal professionals. Currently integrated with PeopleSoft, Taleo and VirtualEdge, Accurate Background can seamlessly interface with the HR technology of your choice and we are continuously building our strategic partner network. We offer scalability while maintaining our commitment to integrity, accuracy and timely results and will give you the tools to make safer hiring decisions through comprehensive reports, interactive compliance services and intuitive, easy-to-use technology.

5
★★★★★

Accurate Background, Inc. provides customized background screening solutions through innovation and web-based technology. An industry leader and trusted by organizations worldwide, we offer superior, quality products to meet the needs of human resource, loss prevention and security/legal professionals. Currently integrated with PeopleSoft, Taleo and VirtualEdge, Accurate Background can seamlessly interface with the HR technology of your choice and we are continuously building our strategic partner network. We offer scalability while maintaining our commitment to integrity, accuracy and timely results and will give you the tools to make safer hiring decisions through comprehensive reports, interactive compliance services and intuitive, easy-to-use technology.

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