Allstar Kia

★★★☆☆
  • 735 Showcase Dr N

    San Bernardino, CA 92408

    Map & Directions
  • 909-763-4740

About Allstar Kia

Categories
  • Automotive
  • New Car Dealers
  • Rio
  • Soul
  • Rio5
  • Forte
  • Forte Koup
  • Optima
  • Cadenza
  • Sportage
  • Sorento
  • Sedona
Details
  • Kia

Automotive

Automotive
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I have been doing research on current SUV choices and decided to check out the Honda CRV and Kia Sorrento. After seeing so many bad reveiws on the SB Kia dealer I will not have to drive to Ontario.....if the dealer is going to respond to each negative review ..... do something about them......there is obviously something not right there.

2
★★☆☆☆

I have been doing research on current SUV choices and decided to check out the Honda CRV and Kia Sorrento. After seeing so many bad reveiws on the SB Kia dealer I will not have to drive to Ontario.....if the dealer is going to respond to each negative review ..... do something about them......there is obviously something not right there.

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I saw an add in the pennysaver about a deal I was interested in. I decided to call them up (HUGE MISTAKE) I was put on hold 4 times and each time the call was disconnected. Then I called back and one of the girls proceeded to argue with me after I told her I was upset and not to put me on hold. There customer service is HORRIBLE! I have worked in car dealerships throughout my life and am educated enough to know their system sucks! They obviously don't want to make a sale and don't care.Their employees are rude and ignorant. I will never go to this dealership ever again! If you want good customer service DO NOT GO TO THIS DEALERSHIP!!

1
★☆☆☆☆

I saw an add in the pennysaver about a deal I was interested in. I decided to call them up (HUGE MISTAKE) I was put on hold 4 times and each time the call was disconnected. Then I called back and one of the girls proceeded to argue with me after I told her I was upset and not to put me on hold. There customer service is HORRIBLE! I have worked in car dealerships throughout my life and am educated enough to know their system sucks! They obviously don't want to make a sale and don't care.Their employees are rude and ignorant. I will never go to this dealership ever again! If you want good customer service DO NOT GO TO THIS DEALERSHIP!!

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Business Response:

We do apologize for your not being able to speak with some one in our sales department, the current sale has our staff running around in circles each with multiple customers they are trying to assist however that shouldnt be your problem. If there is any thing we can do to assist you at all please give us the opportunity; we didnt get to be the #1 Kia Dealer in California by NOT giving our customers the very best in customer service and we would love a second chance! You can email us at AllStarKia@hotmail.com to avoid being any issue with the phones. We do appreciate you considering AllStar Kia and do hope to assist you.
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we wanted to surprise our daughter with a new car for graduation and she had her heart set on the Soul after seeing the 'cute hamster' commercial! wasnt sure about going to the San Bernardino auto center but heard the dealer is brand new and we are so happy! the folks at Allstar truly are ALLSTARS! our daughter LOVES her new Soul and we will tell everyone how great Allstar Kia is! thanks guys!

5
★★★★★

we wanted to surprise our daughter with a new car for graduation and she had her heart set on the Soul after seeing the 'cute hamster' commercial! wasnt sure about going to the San Bernardino auto center but heard the dealer is brand new and we are so happy! the folks at Allstar truly are ALLSTARS! our daughter LOVES her new Soul and we will tell everyone how great Allstar Kia is! thanks guys!

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Message from Allstar Kia

We are the new San Bernardino Kia Superstore, New and Used Kia Sales, Service and Parts. In just our first 6 month's of business we have been ranked by Kia as the #1 Kia Dealer in California THREE Times, we are the Kia Motors "Best Dealer 2010" and our Service Department has the highest Customer Satifaction scores in the state! Come in today to see how we are "Rebuilding the Inland Empire one Kia at a time!"

 

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