Appliance Genie

★★★★☆
  • 6 Mark Mead Rd

    Cross River, NY 10518

    Map & Directions
  • 914-752-2166

4.0 3
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What a horrendous experience! We are having a problem with our dishwasher, and a friend recommended Appliance Genie. When I called to schedule an appointment, they were quite cordial, but the technician who showed up was rude,

3
★★★★★

What a horrendous experience! We are having a problem with our dishwasher, and a friend recommended Appliance Genie. When I called to schedule an appointment, they were quite cordial, but the technician who showed up was rude,

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didn't return phone calls and no apologies when I called for an update. \r\nfinally sent a technician who suggested we just buy a new stove (expensive Dacor which is not that old) rather than fix it. \r\nThen the jerk made up a story about poor care taken of the stove. \r\nCalled to complain and could not get through to anyone in charge. Would NOT RECOMMEND THEM!!

0
★☆☆☆☆

didn't return phone calls and no apologies when I called for an update. \r\nfinally sent a technician who suggested we just buy a new stove (expensive Dacor which is not that old) rather than fix it. \r\nThen the jerk made up a story about poor care taken of the stove. \r\nCalled to complain and could not get through to anyone in charge. Would NOT RECOMMEND THEM!!

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Correctly diagnosed a difficult problem with the non working touch control panel on my Miele G 2839 dishwasher...Smart friendly guy who knows the Miele line of appliances, among others...Would definitely use Appliance Genie again.

2
★★★★★

Correctly diagnosed a difficult problem with the non working touch control panel on my Miele G 2839 dishwasher...Smart friendly guy who knows the Miele line of appliances, among others...Would definitely use Appliance Genie again.

Pros: prompt

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