Benjamin Franklin Plumbing

★★★☆☆
Monday - Friday / 7:00 to 18:30, Saturday / 8:00 to 16:30
  • 13551 Method Street

    Dallas, TX 75243

    Map & Directions
  • 972-516-3941

About Benjamin Franklin Plumbing

Categories
  • Plumbers

Home Construction & Remodeling

Home Construction & Remodeling
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These guys ripped me off, which is embarrassing to admit, but i would not recommend or ever return to this roach motel.

1
★☆☆☆☆

These guys ripped me off, which is embarrassing to admit, but i would not recommend or ever return to this roach motel.

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These guys ripped me off, which is embarrassing to admit, but i would not recommend or ever return to this roach motel.

1
★☆☆☆☆

These guys ripped me off, which is embarrassing to admit, but i would not recommend or ever return to this roach motel.

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.

Over-Priced. 247 dollars to replace a connection hose to the hot water heater. Don't get me wrong, the tech gave me a price upfront, and stated it would take 30 mins to an hour to do the work. He was done in 10 minutes and still charged me 247.00. I just see how you expect to get repeat business with outrageous prices like that. Will never use them again.

1
★☆☆☆☆

Over-Priced. 247 dollars to replace a connection hose to the hot water heater. Don't get me wrong, the tech gave me a price upfront, and stated it would take 30 mins to an hour to do the work. He was done in 10 minutes and still charged me 247.00. I just see how you expect to get repeat business with outrageous prices like that. Will never use them again.

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.

Way over priced!! Their labor charge was over twice all the other estimates and then there was a lot of extra un- specified expense added in.

1
★☆☆☆☆

Way over priced!! Their labor charge was over twice all the other estimates and then there was a lot of extra un- specified expense added in.

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.

This is the worst Plumbing service there is. I had a faucet repair that lasted over 4 hours. The plumber stayed in my house repaired my shower valve and then left me with out a kitchen faucet. He left because he said he forgot parts and said he would return in 10 mins. That turned into an hour so I left to go eat lunch when I got back he was there waiting and upset he took his tools and left.

1
★☆☆☆☆

This is the worst Plumbing service there is. I had a faucet repair that lasted over 4 hours. The plumber stayed in my house repaired my shower valve and then left me with out a kitchen faucet. He left because he said he forgot parts and said he would return in 10 mins. That turned into an hour so I left to go eat lunch when I got back he was there waiting and upset he took his tools and left.

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Business Response:

Weston, Thank you for your review. It's very disappointing to hear that you had a less then satisfactory experience with our company. Our technicians drive trucks which are referred to as "warehouses on wheels" in order to decrease the need to obtain parts when they are on the job. If would you please contact our office we will gladly discuss your experience. You may contact us at 866-4-BEN-NOW.
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Arrived on time and did the job as promised. New sinks installed and working/ looking good. Recommended

5
★★★★★

Arrived on time and did the job as promised. New sinks installed and working/ looking good. Recommended

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Business Response:

Thank you Jon! We're happy to serve you!
.

Very speedy service from time of my call to James arrival. Excellent service. Will definitely use your services again.

5
★★★★★

Very speedy service from time of my call to James arrival. Excellent service. Will definitely use your services again.

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Business Response:

We look forward to being your plumber for life, Andra. James has been with our company many years and we appreciate your compliments!
.

We appreciate Fred's ability to explain our plumbing problem and we highly recommend him. He is the best.

5
★★★★★

We appreciate Fred's ability to explain our plumbing problem and we highly recommend him. He is the best.

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Business Response:

Fred will appreciate your compliments Scott. Thanks so much!
.

David was very informative about questions I asked. Will definitely use your services again. Excellent experience.

5
★★★★★

David was very informative about questions I asked. Will definitely use your services again. Excellent experience.

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Business Response:

Thank you Margaret, we are happy to serve you!
.

This company is great. They sent out professional plumbers to our house and I was very impressed with their work. Will use them again in the future.

5
★★★★★

This company is great. They sent out professional plumbers to our house and I was very impressed with their work. Will use them again in the future.

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Business Response:

We are happy to be your plumber for life Floyd. Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!
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This company is absolutely marvelous. They can finish a job in such an organized and quick manner. No wonder they're one of the top plumbing companies here in Dallas.

5
★★★★★

This company is absolutely marvelous. They can finish a job in such an organized and quick manner. No wonder they're one of the top plumbing companies here in Dallas.

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Message from Benjamin Franklin Plumbing

Benjamin Franklin Plumbing® is one of the fastest growing plumbing franchises in the United States. Benjamin Franklin Plumbing® ranked #140 on the 2009 Entrepreneur Franchise 500® list and #36 on the 2007 Franchise Times® ??Fast 55? list. A customer??s time is the No. 1 priority for Benjamin Franklin Plumbing®. The franchise offers customers on-time plumber services, replacement and repairs done right the first time with courtesy, convenience, cleanliness, competence and character.

More about Benjamin Franklin Plumbing

Water Heaters, Tankless Water Heaters, Water Conditioning/Softening, Slab Leaks, Disposals,Drain Cleaning, Drain Repair,Toilets, Faucets, Sinks, Tubs/Showers, Pumps, Financing, Financing Available, Leak Detection, Repairs & Replacement, Sewer Drains, Sewe

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