Genesis Hair Salon

★☆☆☆☆
  • 2413 Dawes RdSte 102

    Mobile, AL 36695

    Map & Directions
  • 251-633-3663

About Genesis Hair Salon

Categories
Hours
Tue-Fri: 9am-6pm, Sat: 9am-3pm

Personal Services

Personal Services
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Things have changed at Genesis Hair Salon on Dawes Rd, now very crowded t believe it maybe a fire hazard - there is a massage chair in middle of numerous stations. The stylists work numerous people, student/associate did much of work. Though cost is same.This explains crowdedness - stylist, client and student all at small stations. Hair was not sectioned before coloring or cutting as always done in past. I got Fasted cut, color and style ever received.

I did not know person applying product. She did not know how to blow dry hair (used a dirty brush with hair in it) or shampoo, never rinsed color off my neck, because of switching stations, I was unable to verify her license. A sign at desk says students are used. I found sitting up front uncomfortable.

I tried to resolve problems with new manager - he refused to listen, was defensive and insulting.

Was a past happy customer. I liked my stylist - unknown to me she was promoted and now responsible for an associate (student). Stylist even sent apology and said she understood.

This is not something I want to post. My hope is someone else will know what they are in for or possibly owner will make changes.

New Manager left no me choice but to leave. $$$$ costly mistake paid $125, manager said would have cost increase $300 for service. I asked why I was not notified before coming in - so I would have been able to make an informed choice. Blame was placed me.

Left with chopped hair and wet head. I was in shock. What happened to this salon? Quality is gone, It looks like all about making most money, not about having happy customer. Very Sad. Hate breaking up with hair dresser.

1
★☆☆☆☆

Things have changed at Genesis Hair Salon on Dawes Rd, now very crowded t believe it maybe a fire hazard - there is a massage chair in middle of numerous stations. The stylists work numerous people, student/associate did much of work. Though cost is same.This explains crowdedness - stylist, client and student all at small stations. Hair was not sectioned before coloring or cutting as always done in past. I got Fasted cut, color and style ever received.

I did not know person applying product. She did not know how to blow dry hair (used a dirty brush with hair in it) or shampoo, never rinsed color off my neck, because of switching stations, I was unable to verify her license. A sign at desk says students are used. I found sitting up front uncomfortable.

I tried to resolve problems with new manager - he refused to listen, was defensive and insulting.

Was a past happy customer. I liked my stylist - unknown to me she was promoted and now responsible for an associate (student). Stylist even sent apology and said she understood.

This is not something I want to post. My hope is someone else will know what they are in for or possibly owner will make changes.

New Manager left no me choice but to leave. $$$$ costly mistake paid $125, manager said would have cost increase $300 for service. I asked why I was not notified before coming in - so I would have been able to make an informed choice. Blame was placed me.

Left with chopped hair and wet head. I was in shock. What happened to this salon? Quality is gone, It looks like all about making most money, not about having happy customer. Very Sad. Hate breaking up with hair dresser.

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