Azteca Bridal Gowns

★★★★★
  • 1010 E Washington St

    Phoenix, AZ 85034

    Map & Directions
  • 602-258-2568

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Azteca you are the best. My dress is unique and after going every where.

3
★★★★★

Azteca you are the best. My dress is unique and after going every where.

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Azteca Bridal, muchas estrellas para ustedes. Your customer service, the variety of dresses, and all we need is here. Thanks for having such a great attitude and patience with us. Love your store.

3
★★★★★

Azteca Bridal, muchas estrellas para ustedes. Your customer service, the variety of dresses, and all we need is here. Thanks for having such a great attitude and patience with us. Love your store.

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All I want to said is thanks Azteca Bridal for helping our girls choosing their dresses, for your costumer service and also for your patience working with our girls. We give you Five Stars.

3
★★★★★

All I want to said is thanks Azteca Bridal for helping our girls choosing their dresses, for your costumer service and also for your patience working with our girls. We give you Five Stars.

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I couldn't know what dress to get. But I did and I love my dress.

3
★★★★★

I couldn't know what dress to get. But I did and I love my dress.

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The dresses were amazing. It was so difficult for me to choose one out of so many. At the end I found the dress that was right for me and I fell in love. Thank you so much.

3
★★★★★

The dresses were amazing. It was so difficult for me to choose one out of so many. At the end I found the dress that was right for me and I fell in love. Thank you so much.

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Azteca was wonderful! From the minute I got there I was given a tour and offered to pick out what dresses I wanted to try on! I went to David's Bridal, Suzanne's, Almond Tree, I wish I went to Azteca first. They have the BEST selection! I

3
★★★★★

Azteca was wonderful! From the minute I got there I was given a tour and offered to pick out what dresses I wanted to try on! I went to David's Bridal, Suzanne's, Almond Tree, I wish I went to Azteca first. They have the BEST selection! I

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After going to a few different wedding dress shops in the city I decided to stop into Azteca on a whim. They were accomodating even though I didnt have an appointment.\r
\r
I tried on about 7 dresses. The girls there are helpful.\r
I ended

3
★★★★★

After going to a few different wedding dress shops in the city I decided to stop into Azteca on a whim. They were accomodating even though I didnt have an appointment.\r
\r
I tried on about 7 dresses. The girls there are helpful.\r
I ended

.

I like to recommend Azteca Wedding Plaza for 3 simple things\r
Wide variety\r
affordable prices\r
good costume service. great attitude.\r
thanks.

3
★★★★★

I like to recommend Azteca Wedding Plaza for 3 simple things\r
Wide variety\r
affordable prices\r
good costume service. great attitude.\r
thanks.

.

After going to several places looking for a couple of dresses for our event and did not find what we were look for, we end going to Azteca Bridal. Next time will be the first place that we go to buy what we need. The variety and quality,

3
★★★★★

After going to several places looking for a couple of dresses for our event and did not find what we were look for, we end going to Azteca Bridal. Next time will be the first place that we go to buy what we need. The variety and quality,

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Royna & Azteca Wedding Plaza Customer Service,\r
\r
I just wanted to make you aware of my deep frustration, and disappointment with your customer service, alterations department, and overall experience I had a t your bridal salon. My

3
★★★★★

Royna & Azteca Wedding Plaza Customer Service,\r
\r
I just wanted to make you aware of my deep frustration, and disappointment with your customer service, alterations department, and overall experience I had a t your bridal salon. My

.

After driving 3 hours and waiting outside the doors to open we were given attn right away. BUT we were told the fiance and my 9 month old daughter were not welcome anywhere near the dresses. We were told the groom and my daughter could

3
★★★★★

After driving 3 hours and waiting outside the doors to open we were given attn right away. BUT we were told the fiance and my 9 month old daughter were not welcome anywhere near the dresses. We were told the groom and my daughter could

.

Very upset with this place. I bought what i thought was the perfect dress but they must have switched the dress I tried on with a damaged one. The zipper was ripped away from the dress as was a lot of the lace, there were no button holes

3
★★★★★

Very upset with this place. I bought what i thought was the perfect dress but they must have switched the dress I tried on with a damaged one. The zipper was ripped away from the dress as was a lot of the lace, there were no button holes

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I went about a month ago to find a dress for my quinceanera. I loved two dresses and didn't know which one to pick. Customer service was amazing. So i decided what dress i wanted but didn't know which color i wanted it to be. They 'called'

3
★★★★★

I went about a month ago to find a dress for my quinceanera. I loved two dresses and didn't know which one to pick. Customer service was amazing. So i decided what dress i wanted but didn't know which color i wanted it to be. They 'called'

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my wedding was in a week and i found and altered my dress in three days. it was a great price and great service i would recommend them to everyone with close weddings and on a budget

3
★★★★★

my wedding was in a week and i found and altered my dress in three days. it was a great price and great service i would recommend them to everyone with close weddings and on a budget

.

I went to Azteca specifically because the designer dress I wanted was being featured in a trunk show at their location. I was told that my brother, who had taken the day off work, had to wait downstairs even though he was no where near the dressing rooms, and when I asked why there were other men walking around the same area I was just told that this was their policy. I had made an appointment, but was left alone in the fitting room to try and do up the dress myself, and after I tried on a few dresses I wanted to write down the name of my top picks and was treated so rudely by the staff for doing so.
Needless to say, even though I could have saved $200 at the trunk show with Azteca, I decided to pay full price for my dress at I Do I Do Bridal and received amazing customer service from them. I guess you really do get what you pay for.

0
★☆☆☆☆

I went to Azteca specifically because the designer dress I wanted was being featured in a trunk show at their location. I was told that my brother, who had taken the day off work, had to wait downstairs even though he was no where near the dressing rooms, and when I asked why there were other men walking around the same area I was just told that this was their policy. I had made an appointment, but was left alone in the fitting room to try and do up the dress myself, and after I tried on a few dresses I wanted to write down the name of my top picks and was treated so rudely by the staff for doing so.
Needless to say, even though I could have saved $200 at the trunk show with Azteca, I decided to pay full price for my dress at I Do I Do Bridal and received amazing customer service from them. I guess you really do get what you pay for.

Cons: Bad Customer Service, Staff barely speaks English, Rude

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picked up my bridesmaid dress alteration and after paying for it I realized I was charged incorrectly. Although I realized it before I left the store but after I paid, I discussed it with Roena (sp?) and she stated that she would call the bride. I told her forget it because I didn't see a need to bother the bride for an alteration on a bridesmaid dress that I was incorrectly charged for. After I cooled down I called back and left messages for 2 days and was told I would receive a call back but never did. I finally got a hold of Roena the 3rd day and she argued with me and made it seem like it was my fault that I was charged for an alteration that I didn't even have done.
This is BY FAR the WORST CUSTOMER SERVICE I have EVER received!

0
★☆☆☆☆

picked up my bridesmaid dress alteration and after paying for it I realized I was charged incorrectly. Although I realized it before I left the store but after I paid, I discussed it with Roena (sp?) and she stated that she would call the bride. I told her forget it because I didn't see a need to bother the bride for an alteration on a bridesmaid dress that I was incorrectly charged for. After I cooled down I called back and left messages for 2 days and was told I would receive a call back but never did. I finally got a hold of Roena the 3rd day and she argued with me and made it seem like it was my fault that I was charged for an alteration that I didn't even have done.
This is BY FAR the WORST CUSTOMER SERVICE I have EVER received!

Pros: None

Cons: Customer Service

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I am only giving this place of business a star because we got a great dress at a fair price. The service however, was awful. After we bought the dress and were married, we took the dress back to the dry-cleaner at the Plaza to be heirloomed. We asked for a written description of the dress and were told that the lady that does that wasn't in, but they would have her contact us asap. We called back four days later, and the message was never conveyed, and the co-owner Royna, who apparently does the descriptions, gave both my wife and I attitude regarding our simple request. This was the CO-OWNER!! She continued to play it off and even tried to put the blame on us, until we got I got to the point I had to call her out. When I did so, she told me she would email me the description, but still had the terrible attitude. If you want a dress, you can get one at a decent price, but NEVER expect good customer service, and I would suggest you take your dress elsewhere to be cleaned.

0
★☆☆☆☆

I am only giving this place of business a star because we got a great dress at a fair price. The service however, was awful. After we bought the dress and were married, we took the dress back to the dry-cleaner at the Plaza to be heirloomed. We asked for a written description of the dress and were told that the lady that does that wasn't in, but they would have her contact us asap. We called back four days later, and the message was never conveyed, and the co-owner Royna, who apparently does the descriptions, gave both my wife and I attitude regarding our simple request. This was the CO-OWNER!! She continued to play it off and even tried to put the blame on us, until we got I got to the point I had to call her out. When I did so, she told me she would email me the description, but still had the terrible attitude. If you want a dress, you can get one at a decent price, but NEVER expect good customer service, and I would suggest you take your dress elsewhere to be cleaned.

Pros: Good prices

Cons: Good prices don't make up for the worst service you will ever recieve. DON"T RUIN YOUR WEDDING WITH THESE PEOPLE!

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I found my wedding dress there by chance almost 3 years ago. it was a beautiful Alfred Angelo in the clearance room for $99! The service was great! I live in another town so I took my dress home to be altered so I have no complaints there. As for the NO KID policy, THANK GOD!!! nothing angers me more than unbehaved kids running around and lets face it, people don't dicipline their children as they should. I was at David's where I had a child peeking under my dressing room door and his mother did nothing. Thank you AZTECA for allowing me to have my moment with out children!!

I highly recommend this store to anyone looking for a beautiful dress at a good price. After all, we don't wear them after that night!

2
★★★★★

I found my wedding dress there by chance almost 3 years ago. it was a beautiful Alfred Angelo in the clearance room for $99! The service was great! I live in another town so I took my dress home to be altered so I have no complaints there. As for the NO KID policy, THANK GOD!!! nothing angers me more than unbehaved kids running around and lets face it, people don't dicipline their children as they should. I was at David's where I had a child peeking under my dressing room door and his mother did nothing. Thank you AZTECA for allowing me to have my moment with out children!!

I highly recommend this store to anyone looking for a beautiful dress at a good price. After all, we don't wear them after that night!

Pros: Great prices, no pushy sales, no appointment needed to browse

.

DO NOT USE AZTECA WEDDING. This was the most horrible experience ever! After the initial sale of the dress every vist was horrible. The customer service is horrid. ONly a few employees are fluent in english. After wating one month we arrived for the final fitting ONLY to find out NOTHING had been done to the dress. We waited for 2 hours, then tried on the dress and the cups were distorted so the seamstress started over again. Not her fault she was put on the spot. THEN...when she finally finished the alteration she began to put the dress in the bag..we insisted on trying it again.. It seems the seamstress had pricked her finger and stained the dress red... on the breast. The owner's daughter took the dress and said her dad could get the stain out with chemical from their family owned dry cleaners, which didn't happen. The owner tried to put the blame on my daughter and I and say we had red lipstick on and got it on the dress. Neither of us wear lipstick..especially red and after waiting 2.5 hours..would we have had any on anyway? We knew exactly what happened. Now 10 days before the wedding we are waiting to see if they can get the RED stain out of the intricate pearl and embroidery on the dress without distorting it. What a wedding dress nightmare. To top it off...they cut the viel uneven, and sewed it on backwards? They claimed we were a day early for the fitting, only to realize we were there on the right day...they didn't know what day it was? But do you wait for the day of the final fitting to start altering?
Now no time for cleaning and pressing..which we were aleady charged for....NIGHTMARE DELUXE. Great at the initial sale..but then the service went bad. We heard another bride the same evening complaining that the paid for alteration didn't happen. PLEASE GO ELSEWHERE.....

1
★★★☆☆

DO NOT USE AZTECA WEDDING. This was the most horrible experience ever! After the initial sale of the dress every vist was horrible. The customer service is horrid. ONly a few employees are fluent in english. After wating one month we arrived for the final fitting ONLY to find out NOTHING had been done to the dress. We waited for 2 hours, then tried on the dress and the cups were distorted so the seamstress started over again. Not her fault she was put on the spot. THEN...when she finally finished the alteration she began to put the dress in the bag..we insisted on trying it again.. It seems the seamstress had pricked her finger and stained the dress red... on the breast. The owner's daughter took the dress and said her dad could get the stain out with chemical from their family owned dry cleaners, which didn't happen. The owner tried to put the blame on my daughter and I and say we had red lipstick on and got it on the dress. Neither of us wear lipstick..especially red and after waiting 2.5 hours..would we have had any on anyway? We knew exactly what happened. Now 10 days before the wedding we are waiting to see if they can get the RED stain out of the intricate pearl and embroidery on the dress without distorting it. What a wedding dress nightmare. To top it off...they cut the viel uneven, and sewed it on backwards? They claimed we were a day early for the fitting, only to realize we were there on the right day...they didn't know what day it was? But do you wait for the day of the final fitting to start altering?
Now no time for cleaning and pressing..which we were aleady charged for....NIGHTMARE DELUXE. Great at the initial sale..but then the service went bad. We heard another bride the same evening complaining that the paid for alteration didn't happen. PLEASE GO ELSEWHERE.....

Pros: NON

Cons: BAD LOCATION, ALTERATIONS PERSON CAN"T SPEAK ENGLISH

.

I used Azteca for a my wedding dress and my friend used it for hers too. We both had really good experiences with them. Their prices are awesome and the quality is great. Staff is very friendly and helpful. Some of them don't speak that great of english, but so what? Welcome to Phoenix. HUGE selection. Make sure to check the clearance room. That's where I found my dress for $70! They also give you a discount if you pay with cash which is always nice. It is true that they won't let you bring your kids though, which is a little unreasonable, but whatever. Great experience overall!

2
★★★★☆

I used Azteca for a my wedding dress and my friend used it for hers too. We both had really good experiences with them. Their prices are awesome and the quality is great. Staff is very friendly and helpful. Some of them don't speak that great of english, but so what? Welcome to Phoenix. HUGE selection. Make sure to check the clearance room. That's where I found my dress for $70! They also give you a discount if you pay with cash which is always nice. It is true that they won't let you bring your kids though, which is a little unreasonable, but whatever. Great experience overall!

Pros: Nice staff, HUGE selection

Cons: No kids allowed!

.

I've been here many times looking for a bridal gown or occasion dress and I have to say that they have a huge selection to chose from. The place is large enough to get lost in and if you're looking for a special dress, you should come here before you buy from anywhere else.

2
★★★★☆

I've been here many times looking for a bridal gown or occasion dress and I have to say that they have a huge selection to chose from. The place is large enough to get lost in and if you're looking for a special dress, you should come here before you buy from anywhere else.

.

I'll be a bridesmaid in a wedding this weekend, and my dress is from Azteca. My issue is that Azteca doesn't measure you're wedding party At the initial "fitting" the members try on dresses they believe to be their size (though not necessarily even the same style as their dress will be) to figure out a size, then Azteca orders their specific dress. Then, when the bridesmaid comes in to pick up her dress, she tries on the dress and Azteca decides on alterations...and charges the party member $40+ for alterations!. For example, I'm 5'11 and thin. I knew that any dress that would fit me would be too short, and i repeatedly asked Azteca to add length to my dress from the beginning, but when the dress arrived it was too short, thank goodness i was able to get it tailored in time (at another tailor)! I shouldn't have to pay for alterations when my measurements should have been taken to begin with. Another bridesmaid had a very similar experience. I don't recommend azteca.

0
★☆☆☆☆

I'll be a bridesmaid in a wedding this weekend, and my dress is from Azteca. My issue is that Azteca doesn't measure you're wedding party At the initial "fitting" the members try on dresses they believe to be their size (though not necessarily even the same style as their dress will be) to figure out a size, then Azteca orders their specific dress. Then, when the bridesmaid comes in to pick up her dress, she tries on the dress and Azteca decides on alterations...and charges the party member $40+ for alterations!. For example, I'm 5'11 and thin. I knew that any dress that would fit me would be too short, and i repeatedly asked Azteca to add length to my dress from the beginning, but when the dress arrived it was too short, thank goodness i was able to get it tailored in time (at another tailor)! I shouldn't have to pay for alterations when my measurements should have been taken to begin with. Another bridesmaid had a very similar experience. I don't recommend azteca.

Pros: wide selection

Cons: horrible service, terrible hours, and a bad product

.

I have never had such a horrible experience as far as customer service. The day I went with my best friend and her 3 week old daughter, we arrived about 10 minutes before they were supposed to open. While we were there about 25 other people also arrived. Some of them were picking up dresses, others were looking like us. Not only did they not open on time, they opened 20 minutes late and then only after we called the store. People were looking at us through the windows but not opening the doors. We finally got in and they wouldn't let the baby in. "No kids allowed". I could not believe it, she was 3 weeks old!! I will never go back and never reccommend them!

0
★☆☆☆☆

I have never had such a horrible experience as far as customer service. The day I went with my best friend and her 3 week old daughter, we arrived about 10 minutes before they were supposed to open. While we were there about 25 other people also arrived. Some of them were picking up dresses, others were looking like us. Not only did they not open on time, they opened 20 minutes late and then only after we called the store. People were looking at us through the windows but not opening the doors. We finally got in and they wouldn't let the baby in. "No kids allowed". I could not believe it, she was 3 weeks old!! I will never go back and never reccommend them!

 

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