Furniture Creations

★☆☆☆☆

About Furniture Creations

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Home & Garden
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3750 W Orange Grove Rd Tucson, AZ

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Customer satisfaction is the LAST priority on this company's list, which is why their prices are so low. I ordered an item from them almost three months ago and didn't receive it. The item is in stock at a warehouse ten miles from where I live, but their shipping carrier can't deliver it and they are unwilling to find a shipping carrier that will. They wouldn't allow me to arrange a pick-up either. In the three months I waited for the item I never once got the courtesy of a phone call or email to let me know the status of the item- if I hadn't contacted them I wouldn't have a clue what was going on. I offered alternative suggestions for them to get me my item and they wouldn't do anything to try and help me. This company could probably do more to fulfill their customers' needs, but since that would take time and trouble they prefer to sit on their behinds and cause inconveniences for the customer. Even though the prices are low and shipping is free I DO NOT recommend doing business with them, unless you want to spend a really long time waiting for something that may or may not arrive.

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★☆☆☆☆

Customer satisfaction is the LAST priority on this company's list, which is why their prices are so low. I ordered an item from them almost three months ago and didn't receive it. The item is in stock at a warehouse ten miles from where I live, but their shipping carrier can't deliver it and they are unwilling to find a shipping carrier that will. They wouldn't allow me to arrange a pick-up either. In the three months I waited for the item I never once got the courtesy of a phone call or email to let me know the status of the item- if I hadn't contacted them I wouldn't have a clue what was going on. I offered alternative suggestions for them to get me my item and they wouldn't do anything to try and help me. This company could probably do more to fulfill their customers' needs, but since that would take time and trouble they prefer to sit on their behinds and cause inconveniences for the customer. Even though the prices are low and shipping is free I DO NOT recommend doing business with them, unless you want to spend a really long time waiting for something that may or may not arrive.

Pros: Low prices

Cons: Horrible customer service

 

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