Star Ford Sales & Service

★★★★☆
  • 1101 S Brand Blvd

    Glendale, CA 91204

    Cross street: On Brand Boulevard of Cars

    Map & Directions
  • 323-245-1021

Automotive

Automotive
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I have been to different dealers in the area and I was really impressed with Star Ford. I bought my car from
Sasha and had a really good experieince, then came in for service, for my oil change, and Eddie in service helped me. Everyone greeted me really nice and got my car in and out fast, and I just felt like they really valued me... Two thumbs up!

5
★★★★★

I have been to different dealers in the area and I was really impressed with Star Ford. I bought my car from
Sasha and had a really good experieince, then came in for service, for my oil change, and Eddie in service helped me. Everyone greeted me really nice and got my car in and out fast, and I just felt like they really valued me... Two thumbs up!

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Just bought a fiesta from them. Great deal and service! Unlike the other fords I tried before this the sales staff named Edison took his time with me and made sure I was happy with my decision. They tought me how to use sync and answered every question I had. Thank you! I will refer who I can to you guys!!!
:)

5
★★★★★

Just bought a fiesta from them. Great deal and service! Unlike the other fords I tried before this the sales staff named Edison took his time with me and made sure I was happy with my decision. They tought me how to use sync and answered every question I had. Thank you! I will refer who I can to you guys!!!
:)

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Business Response:

thank you Mike!!!! If you ever need anything, call us. We souldlove to help you out.
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called service dept, nobody ans. called 2nd time put me on hold for 5 min. pls. give your employee how to handle customer .it can help your business.Your employee name is Christ

1
★☆☆☆☆

called service dept, nobody ans. called 2nd time put me on hold for 5 min. pls. give your employee how to handle customer .it can help your business.Your employee name is Christ

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Business Response:

Dominique.... I dont know what happened... We are usually pretty good on answering phones. Phones are the single most important way to attract new customers. Please call me directly if I can help. Thanks, Alex.
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I go here to get my Ford serviced and they have been great! I can always get in right away without an appointment and when I take it in just for an oil change they don't call me with 10 other things that they found need to be fixed. Their prices are fair and I have never had a problem with any of the work that has been done. The service advisors are friendly and always willing to explain everything to your satisfaction without pressuring you into work that doesn't really need to be done.

4
★★★★☆

I go here to get my Ford serviced and they have been great! I can always get in right away without an appointment and when I take it in just for an oil change they don't call me with 10 other things that they found need to be fixed. Their prices are fair and I have never had a problem with any of the work that has been done. The service advisors are friendly and always willing to explain everything to your satisfaction without pressuring you into work that doesn't really need to be done.

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Business Response:

Thank you Liz.... We appreciate you!!!!
 

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