Pacific Audio INC

★★★★★
  • 5715 Lakewood Blvd

    Lakewood, CA 90712

    Cross street: South Street

    Map & Directions
  • 562-529-8991

About Pacific Audio INC

Hours
9AM - 7PM

Unclassified

Unclassified
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.

Great customer service! They were really good about explaining the system to me and I'm very happy with my purchase. Great prices too!

3
★★★★★

Great customer service! They were really good about explaining the system to me and I'm very happy with my purchase. Great prices too!

.

Great store. I liked the salesmen, very knowledgeable and low pressure style. I'd recommend them to anyone.

5
★★★★★

Great store. I liked the salesmen, very knowledgeable and low pressure style. I'd recommend them to anyone.

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.

Great store. I liked the salesmen, very knowledgeable and low pressure style. I'd recommend them to anyone.

3
★★★★★

Great store. I liked the salesmen, very knowledgeable and low pressure style. I'd recommend them to anyone.

.

I stopped by Pacific Audio for speakers and was very pleased with being in & outta there within 45 minutes. Speakers were just what I was looking for and the installation was immaculate! Salesman was very polite & helpful and their pricing was also right there with the rest of the shops around. Two thumbs up!

5
★★★★★

I stopped by Pacific Audio for speakers and was very pleased with being in & outta there within 45 minutes. Speakers were just what I was looking for and the installation was immaculate! Salesman was very polite & helpful and their pricing was also right there with the rest of the shops around. Two thumbs up!

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.

I stopped by Pacific Audio for speakers and was very pleased with being in & outta there within 45 minutes. Speakers were just what I was looking for and the installation was immaculate! Salesman was very polite & helpful and their pricing

3
★★★★★

I stopped by Pacific Audio for speakers and was very pleased with being in & outta there within 45 minutes. Speakers were just what I was looking for and the installation was immaculate! Salesman was very polite & helpful and their pricing

.

So happy that my vehicle is finally complete! Everything was super easy and the staff was more than helpful. Not only does it look good but it sounds great!

5
★★★★★

So happy that my vehicle is finally complete! Everything was super easy and the staff was more than helpful. Not only does it look good but it sounds great!

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.

So happy that my vehicle is finally complete! Everything was super easy and the staff was more than helpful. Not only does it look good but it sounds great!

3
★★★★★

So happy that my vehicle is finally complete! Everything was super easy and the staff was more than helpful. Not only does it look good but it sounds great!

.

The follow through is tremendous here. We are always a happy customer when are work is completed here.

4
★★★★☆

The follow through is tremendous here. We are always a happy customer when are work is completed here.

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.

The follow through is tremendous here. We are always a happy customer when are work is completed here.

3
★★★★★

The follow through is tremendous here. We are always a happy customer when are work is completed here.

.

They were fast and did a great job with my new system. Very satisfied with their work.

5
★★★★★

They were fast and did a great job with my new system. Very satisfied with their work.

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.

They were fast and did a great job with my new system. Very satisfied with their work.

3
★★★★★

They were fast and did a great job with my new system. Very satisfied with their work.

.

I wanted to fix up my car, and I finally found a descent audio car shop. They took care of my car and I can honestly say that my sound system sounds really good!. I will definitely go back to this shop. I recommend anyone to this shop!

5
★★★★★

I wanted to fix up my car, and I finally found a descent audio car shop. They took care of my car and I can honestly say that my sound system sounds really good!. I will definitely go back to this shop. I recommend anyone to this shop!

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.

I wanted to fix up my car, and I finally found a descent audio car shop. They took care of my car and I can honestly say that my sound system sounds really good!. I will definitely go back to this shop. I recommend anyone to this shop!

3
★★★★★

I wanted to fix up my car, and I finally found a descent audio car shop. They took care of my car and I can honestly say that my sound system sounds really good!. I will definitely go back to this shop. I recommend anyone to this shop!

.

Very good service. My husband and I are happy with the system they installed in our new vehicle. They treated us well so we will not hesitate to recommend.

5
★★★★★

Very good service. My husband and I are happy with the system they installed in our new vehicle. They treated us well so we will not hesitate to recommend.

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.

I have been a customer of Pacific Audio for many different jobs and every time i am very satisfied with the work. My new alarm system is great, and so easy to use. The prices are the best in the area, and the service is also high quality!

3
★★★★★

I have been a customer of Pacific Audio for many different jobs and every time i am very satisfied with the work. My new alarm system is great, and so easy to use. The prices are the best in the area, and the service is also high quality!

.

They offered great service and a professional install. I was very happy with the system as well. It sounds way better than the factory system!

3
★★★★★

They offered great service and a professional install. I was very happy with the system as well. It sounds way better than the factory system!

.

The install went perfect, I love the new head unit. They even fit the box to my trunk, it looks great and like it was made for the car!

5
★★★★★

The install went perfect, I love the new head unit. They even fit the box to my trunk, it looks great and like it was made for the car!

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.

The install went perfect, I love the new head unit. They even fit the box to my trunk, it looks great and like it was made for the car!

3
★★★★★

The install went perfect, I love the new head unit. They even fit the box to my trunk, it looks great and like it was made for the car!

.

The deck they installed was on sale and I got a great price. They also put in an amp that I had and got the car back to me in just a few hours. It sounds great and I am completely satisfied.

5
★★★★★

The deck they installed was on sale and I got a great price. They also put in an amp that I had and got the car back to me in just a few hours. It sounds great and I am completely satisfied.

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.

The deck they installed was on sale and I got a great price. They also put in an amp that I had and got the car back to me in just a few hours. It sounds great and I am completely satisfied.

3
★★★★★

The deck they installed was on sale and I got a great price. They also put in an amp that I had and got the car back to me in just a few hours. It sounds great and I am completely satisfied.

.

I'm so happy with their great work! It was done in no time and everything works perfectly.

5
★★★★★

I'm so happy with their great work! It was done in no time and everything works perfectly.

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.

I'm so happy with their great work! It was done in no time and everything works perfectly.

3
★★★★★

I'm so happy with their great work! It was done in no time and everything works perfectly.

.

My experience was very good. I needed some help deciding and they were on it. I made my purchase and left very satisfied.

5
★★★★★

My experience was very good. I needed some help deciding and they were on it. I made my purchase and left very satisfied.

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.

My experience was very good. I needed some help deciding and they were on it. I made my purchase and left very satisfied.

3
★★★★★

My experience was very good. I needed some help deciding and they were on it. I made my purchase and left very satisfied.

.

Definitely highly recommended. Everything about this place was pleasant and professional. We will be back!!!

5
★★★★★

Definitely highly recommended. Everything about this place was pleasant and professional. We will be back!!!

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.

Definitely highly recommended. Everything about this place was pleasant and professional. We will be back!!!

3
★★★★★

Definitely highly recommended. Everything about this place was pleasant and professional. We will be back!!!

.

I don't know who has given this 5 stars the people who work there must be rating this. This is the worst business ever as you can see they continuously change there number cause people are calling to complain . I guarantee whatever product

3
★★★★★

I don't know who has given this 5 stars the people who work there must be rating this. This is the worst business ever as you can see they continuously change there number cause people are calling to complain . I guarantee whatever product

.

Overall this business has earned my trust. I was getting tired of going from shop to shop and talking with people who did not even know about the products they were selling. I finally went to Pacific Audio and they knew exactly what they were selling. I am very happy and recommend them all of the time now.

5
★★★★★

Overall this business has earned my trust. I was getting tired of going from shop to shop and talking with people who did not even know about the products they were selling. I finally went to Pacific Audio and they knew exactly what they were selling. I am very happy and recommend them all of the time now.

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.

Overall this business has earned my trust. I was getting tired of going from shop to shop and talking with people who did not even know about the products they were selling. I finally went to Pacific Audio and they knew exactly what they

3
★★★★★

Overall this business has earned my trust. I was getting tired of going from shop to shop and talking with people who did not even know about the products they were selling. I finally went to Pacific Audio and they knew exactly what they

.

Was worth the drive for me. I came into Pacific Audio for speakers and H.I.D. was in & out within 45 minutes with install clear and salesman was polite. Pricing was all to the best I've seen.

4
★★★★☆

Was worth the drive for me. I came into Pacific Audio for speakers and H.I.D. was in & out within 45 minutes with install clear and salesman was polite. Pricing was all to the best I've seen.

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.

The service here is excellent every time that I come in. Thats why I am a repeat customer. Keep up the good work guys!

5
★★★★★

The service here is excellent every time that I come in. Thats why I am a repeat customer. Keep up the good work guys!

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.

The service here is excellent every time that I come in. Thats why I am a repeat customer. Keep up the good work guys!

3
★★★★★

The service here is excellent every time that I come in. Thats why I am a repeat customer. Keep up the good work guys!

.

I had several things installed here like my alarm, car stereo and windows tinted and they did a great job and I got a good deal. The service was good all around and I will be back for any future services.

3
★★★★★

I had several things installed here like my alarm, car stereo and windows tinted and they did a great job and I got a good deal. The service was good all around and I will be back for any future services.

.

Very helpful salesman & very nice store, I recommend a visit there.

3
★★★★★

Very helpful salesman & very nice store, I recommend a visit there.

.

They have some great customer service and they are very friendly here. They are helpful too. The prices are pretty good and overall I was happy with my purchase.

3
★★★★★

They have some great customer service and they are very friendly here. They are helpful too. The prices are pretty good and overall I was happy with my purchase.

.

The financing was easy. Gilbert was a lot of help. He was able to keep me at my budget. My truck is complete. It looks and "sounds" great. Thank you.

3
★★★★★

The financing was easy. Gilbert was a lot of help. He was able to keep me at my budget. My truck is complete. It looks and "sounds" great. Thank you.

.

I went to this place once 2 years ago when it was under the old ownership and under the name PACIFIC STEREO. Needless to say walked out without buying anything as you can see by the previous reviews from 2009.
I don't know what prompted

3
★★★★★

I went to this place once 2 years ago when it was under the old ownership and under the name PACIFIC STEREO. Needless to say walked out without buying anything as you can see by the previous reviews from 2009.
I don't know what prompted

.

Good prices will recommend to all my friends, very helpful staff. 100% Satisfied- Thank you. Could not have asked for a better experience.

5
★★★★★

Good prices will recommend to all my friends, very helpful staff. 100% Satisfied- Thank you. Could not have asked for a better experience.

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.

Good prices will recommend to all my friends, very helpful staff. 100% Satisfied- Thank you.

3
★★★★★

Good prices will recommend to all my friends, very helpful staff. 100% Satisfied- Thank you.

.

They did a great job with the audio system in my car. I really trust their work because the system sounds great. I was so happy with the service that I am going to go back soon to buy my rims from them.

5
★★★★★

They did a great job with the audio system in my car. I really trust their work because the system sounds great. I was so happy with the service that I am going to go back soon to buy my rims from them.

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.

They did a great job with the audio system in my car. I really trust their work because the system sounds great. I was so happy with the service that I am going to go back soon to buy my rims from them.

3
★★★★★

They did a great job with the audio system in my car. I really trust their work because the system sounds great. I was so happy with the service that I am going to go back soon to buy my rims from them.

.

I had a good experience with the new placed called Pacific Audio which it replaced Pacific Stereo and it has new owner and new staff, they have a very profissional installers and sales persons, you should ask about Gilbert he was the one who helped me with all of my purchases from Pacific Audio, he is very nice Sales man he works with customers to get them the best deals and make them happy always
I felt very comfortable with them working on my car, they did a great job! also my car was ready when they told me it would be done. I absolutely recommend them to others that want quality work done to their vehicles.
you can print discount coupons from their Website :
pacificaudioinc.net

5
★★★★★

I had a good experience with the new placed called Pacific Audio which it replaced Pacific Stereo and it has new owner and new staff, they have a very profissional installers and sales persons, you should ask about Gilbert he was the one who helped me with all of my purchases from Pacific Audio, he is very nice Sales man he works with customers to get them the best deals and make them happy always
I felt very comfortable with them working on my car, they did a great job! also my car was ready when they told me it would be done. I absolutely recommend them to others that want quality work done to their vehicles.
you can print discount coupons from their Website :
pacificaudioinc.net

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.

The main keypoint is NO REFUNDS!. If you find it for less somewhere else you pretty much take the loss. I was promised and told the item I bought was made in japan, the box clearly states meets chinese quality standards. You can find car stereos cheaper at walmart. The thing I am scared about now is the fact that if the item breaks will these guys honor their 1 year warranty?

1
★☆☆☆☆

The main keypoint is NO REFUNDS!. If you find it for less somewhere else you pretty much take the loss. I was promised and told the item I bought was made in japan, the box clearly states meets chinese quality standards. You can find car stereos cheaper at walmart. The thing I am scared about now is the fact that if the item breaks will these guys honor their 1 year warranty?

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0 out of 1 people found this review helpful.

.

my name is jim gonzalez and i have to say that i also had a bad experience with pacific stereo but now that the new owners took over i came back with a previous problem from pacific stereo and pacific audio took care of me promptly and professionally .the new owner has been in business for over 20 years at a different store and know how to take care of costomers i have nothing but good to say about the new pacific audio store

5
★★★★★

my name is jim gonzalez and i have to say that i also had a bad experience with pacific stereo but now that the new owners took over i came back with a previous problem from pacific stereo and pacific audio took care of me promptly and professionally .the new owner has been in business for over 20 years at a different store and know how to take care of costomers i have nothing but good to say about the new pacific audio store

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1 out of 2 people found this review helpful.

.

brain helped me get my navigation system in my new truck , i spent over $2000 and had to go back 4 times to have the installation corrected . They acted like they were doing me a favor by fixing there poor work and then Brain would make appointments and not even be there . I finally had to go to someone else and have it corrected . I WOULD NEVER SEND ANYONE TO THIS PLACE BUYER BEWARE !!!!

1
★☆☆☆☆

brain helped me get my navigation system in my new truck , i spent over $2000 and had to go back 4 times to have the installation corrected . They acted like they were doing me a favor by fixing there poor work and then Brain would make appointments and not even be there . I finally had to go to someone else and have it corrected . I WOULD NEVER SEND ANYONE TO THIS PLACE BUYER BEWARE !!!!

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1 out of 2 people found this review helpful.

.

DONT BUY ANYTHING FROM THIS STORE OR THE ONE IN GARDEN GROVETOO. THE STORE LOOKS VERY ATTRACTIVE FROM THE OUTSIDE.IF YOUR LOOKING FOR A CAR STEREO EQUIPMENT, TV VIDEO FOR YOUR CAR,IPOD HOOK-UP OR RIMS THESE TWO STORES ARE NOT THE PLACE TO BUY. YOUR BETTER OFF BUYING AT BEST BUY. TWO PERSIAN GUYS ARE TELLING YOU SOME MUMBO-JUMBO STORY THAT THEY CAN FIND ANY ITEMS YOU NEED AND GIVE YOU THE BEST DEAL IN TOWN. BUT DONT,THEY PRETTY MUCH BULLY YOU,IN BUYING SOME CHEAP STEREO,TV MONITOR,RIMS OR HAVING YOUR INSTALLATION FAIL ON YOU AND THEN MAKING YOU BELIEVE YOUR GETTING A GREAT DEAL.THEY TELL YOU THEY HAVE THE TOP OF THE LINE EQUIPTMENT AND DO GREAT INSTALLATION.YOU ARE DOOMED ONCE YOU GIVE THEM YOUR CREDIT CARD, MONEY, ECT..ONCE THEY ENTICED YOU IN BUYING A PRODUCT OR INSTALLING AN EQUIPTMENT, THEY BECOME PRETTY MUCH NASTY, NEVER TELLING YOU THAT ALL SALES ARE WITH "NO REFUND." NEVER TELLING YOU AT ALL THAT THE STORE POLICY DONT OFFER REFUND, OR GIVE YOU THE RUN-A-ROUND ABOUT HOW LONG THE INSTALLATION IS GOING TO TAKE.

THEY DO A POOR INSTALLATION JOB TO YOUR BRAND NEW EQUIPMENT AND GIVE YOU THE RUN ON WHY THE INSTALLATION IS TAKING SO LONG. ONCE YOUR INSTALLATION IS COMPLETE. YOU'LL PROBABLY BE COMING BACK TO THE STORE REPEATEDLY BECAUSE THE PRODUCTS OR THE INSTALLATION ARE UNSATIFACTORY OR BECAME BROKEN. THEN THEY WILL TELL YOU THAT IT'S NOT THEIR PROBLEM ANYMORE AND TO CONTACT THE MANUFACTOR. THE BOTTOM LINE, ONCE THEY RECEIVED YOUR MONEY, IT PRETTY MUCH "BUSINESS IS CLOSED AND FINAL." YOU ARE NOW ON YOUR OWN, AND DONT BOTHER US.

THEY HOPE THAT YOU WILL LEAVE BECAUSE YOUR TOO STUPID TO KNOW WHAT THE HELL YOUR TALKING ABOUT, AND EVENTUALLY GIVE UP. "DONT GIVE UP," BECAUSE YOUR UNHAPPY WITH THE PRODUCT OR THE INSTALLATION. THEY ARE BETTING THAT YOU WONT GO OUT OF YOUR WAY, MAKING YOU FEEL HELPLESS OR STUPID NOT KNOWNING YOUR RIGHTS LIKE FILING A COMPLAINT WITH SEVERAL AGENCIES. THE MORE COMPLAINT YOU FILED THEY GO OUT OF BUSINESS OR CHANGE THEIR PRACTICE. CONACTED THE LA DISTRICT ATTORNEY'S OFFICE(HOPEFULLY GET A CRIMINAL COMPLAINT) IT WOULD FLAG THE INVESTIGATOR, THEY WILL PROBABLY NOT GET TO RENEW THEIR LICENSE FROM (Agency: BEAR: Electronic & Appliance Repair)OR A CRIMINAL COMPLAINT WILL BE FILED CAUSING THEM MORE PROBLEMS. THE TWO CITIES WOULD NOT RENEW THEIR LICENSES TOO. WHO WANT BAD COMPANY IN THEIR TOWN.

IF YOU FIND YOURSELF IN THIS SITUATION,DONT GIVE UP, THE OWNER,MOHAMMED ABOADBO,IS A GREEDY S.O.B AND DONT CARE ABOUT YOU!!!HE MUST LIKE GOING TO COURT AND HAVING PROBLEMS, HE MUST BE A UNHAPPY GUY. HE AND HIS EMPLOYEES SELLS CRAPPY PRODUCTS AND DO A PISS-POOR INSTALLATION. FYI-THERE ARE MANY PACIFIC STEREO STORE AROUND CALIFORNIA,THEY HAVE MANY OWNERS, IT'S A FRANCHISE BUSINESS, DONT LET HIM OR HIS EMPLOYEES FOOLED YOU THAT THEY ARE A BIG STEREO COMPANY LIKE BEST BUY, AND THE OWNER LIVES OUT OF STATE. ITS A BUNCH OF MARLARKY.

FILED A COMPLAINT WITH THE LOS ANGELES D.A'S OFFICE. FILED A COMPLAINT WITH THE LAKEWOOD AND GARDEN GROVE. FILED A COMPLAINT WITH CONSUMER AFFAIRS. DEMAND GOOD SERVICES WITH NO RUN A ROUND, GET EVERYTING IN WRITTING, NOT VERBAL, CARRY A TAPE RECORDER WHILE TALKING WITH ANY EMPLOYEES TO KEEP EVERYONE IN LINE. DONT LOSE YOUR TEMPER BECAUSE THEY ARE STUPID. DONT LET THEM GIVE YOU SOME MUMBO-JUMBO STORY,AND MAKE YOU FEEL STUPID. LEAVE THE STORE IF YOU FEEL THINGS ARE GETTING OUT OF CONTROL AND TAKE HIM TO COURT, DON'T TELL THEM, JUST DO IT. YOU HAVE HE UPPER HAND, GO FILE A SMALL CLAIMS, ITS NOT THAT HARD AND WORTH IT. MAKE SURE YOU REQUEST FOR THE SMALL CLAIMS COST TOO ONCE YOUR AWARDED THE JUDGEMENT. WRITE A POOR REVIEW SATIFCATION ON THE INTERNET. IF YOU FILE A COMPLAINT WITH THE D.A's OFFICE FOLLOW UP WITH THE INVESTIGATOR, DONT LET IT GO. LET'S GET THIS GUY OUT OF BUSINESS BECAUSE HE DON'T CARE ABOUT YOU,"ONLY YOUR MONEY." HE TAKE AWAY PERSONAL VALUES OF HONESTY AND INTEGRITY AND SHOW NO MERCY EXCEPT MAYBE SOME TOKEN OF POLITICAL CORRECTNESS. GOOD LUCK..

0
★☆☆☆☆

DONT BUY ANYTHING FROM THIS STORE OR THE ONE IN GARDEN GROVETOO. THE STORE LOOKS VERY ATTRACTIVE FROM THE OUTSIDE.IF YOUR LOOKING FOR A CAR STEREO EQUIPMENT, TV VIDEO FOR YOUR CAR,IPOD HOOK-UP OR RIMS THESE TWO STORES ARE NOT THE PLACE TO BUY. YOUR BETTER OFF BUYING AT BEST BUY. TWO PERSIAN GUYS ARE TELLING YOU SOME MUMBO-JUMBO STORY THAT THEY CAN FIND ANY ITEMS YOU NEED AND GIVE YOU THE BEST DEAL IN TOWN. BUT DONT,THEY PRETTY MUCH BULLY YOU,IN BUYING SOME CHEAP STEREO,TV MONITOR,RIMS OR HAVING YOUR INSTALLATION FAIL ON YOU AND THEN MAKING YOU BELIEVE YOUR GETTING A GREAT DEAL.THEY TELL YOU THEY HAVE THE TOP OF THE LINE EQUIPTMENT AND DO GREAT INSTALLATION.YOU ARE DOOMED ONCE YOU GIVE THEM YOUR CREDIT CARD, MONEY, ECT..ONCE THEY ENTICED YOU IN BUYING A PRODUCT OR INSTALLING AN EQUIPTMENT, THEY BECOME PRETTY MUCH NASTY, NEVER TELLING YOU THAT ALL SALES ARE WITH "NO REFUND." NEVER TELLING YOU AT ALL THAT THE STORE POLICY DONT OFFER REFUND, OR GIVE YOU THE RUN-A-ROUND ABOUT HOW LONG THE INSTALLATION IS GOING TO TAKE.

THEY DO A POOR INSTALLATION JOB TO YOUR BRAND NEW EQUIPMENT AND GIVE YOU THE RUN ON WHY THE INSTALLATION IS TAKING SO LONG. ONCE YOUR INSTALLATION IS COMPLETE. YOU'LL PROBABLY BE COMING BACK TO THE STORE REPEATEDLY BECAUSE THE PRODUCTS OR THE INSTALLATION ARE UNSATIFACTORY OR BECAME BROKEN. THEN THEY WILL TELL YOU THAT IT'S NOT THEIR PROBLEM ANYMORE AND TO CONTACT THE MANUFACTOR. THE BOTTOM LINE, ONCE THEY RECEIVED YOUR MONEY, IT PRETTY MUCH "BUSINESS IS CLOSED AND FINAL." YOU ARE NOW ON YOUR OWN, AND DONT BOTHER US.

THEY HOPE THAT YOU WILL LEAVE BECAUSE YOUR TOO STUPID TO KNOW WHAT THE HELL YOUR TALKING ABOUT, AND EVENTUALLY GIVE UP. "DONT GIVE UP," BECAUSE YOUR UNHAPPY WITH THE PRODUCT OR THE INSTALLATION. THEY ARE BETTING THAT YOU WONT GO OUT OF YOUR WAY, MAKING YOU FEEL HELPLESS OR STUPID NOT KNOWNING YOUR RIGHTS LIKE FILING A COMPLAINT WITH SEVERAL AGENCIES. THE MORE COMPLAINT YOU FILED THEY GO OUT OF BUSINESS OR CHANGE THEIR PRACTICE. CONACTED THE LA DISTRICT ATTORNEY'S OFFICE(HOPEFULLY GET A CRIMINAL COMPLAINT) IT WOULD FLAG THE INVESTIGATOR, THEY WILL PROBABLY NOT GET TO RENEW THEIR LICENSE FROM (Agency: BEAR: Electronic & Appliance Repair)OR A CRIMINAL COMPLAINT WILL BE FILED CAUSING THEM MORE PROBLEMS. THE TWO CITIES WOULD NOT RENEW THEIR LICENSES TOO. WHO WANT BAD COMPANY IN THEIR TOWN.

IF YOU FIND YOURSELF IN THIS SITUATION,DONT GIVE UP, THE OWNER,MOHAMMED ABOADBO,IS A GREEDY S.O.B AND DONT CARE ABOUT YOU!!!HE MUST LIKE GOING TO COURT AND HAVING PROBLEMS, HE MUST BE A UNHAPPY GUY. HE AND HIS EMPLOYEES SELLS CRAPPY PRODUCTS AND DO A PISS-POOR INSTALLATION. FYI-THERE ARE MANY PACIFIC STEREO STORE AROUND CALIFORNIA,THEY HAVE MANY OWNERS, IT'S A FRANCHISE BUSINESS, DONT LET HIM OR HIS EMPLOYEES FOOLED YOU THAT THEY ARE A BIG STEREO COMPANY LIKE BEST BUY, AND THE OWNER LIVES OUT OF STATE. ITS A BUNCH OF MARLARKY.

FILED A COMPLAINT WITH THE LOS ANGELES D.A'S OFFICE. FILED A COMPLAINT WITH THE LAKEWOOD AND GARDEN GROVE. FILED A COMPLAINT WITH CONSUMER AFFAIRS. DEMAND GOOD SERVICES WITH NO RUN A ROUND, GET EVERYTING IN WRITTING, NOT VERBAL, CARRY A TAPE RECORDER WHILE TALKING WITH ANY EMPLOYEES TO KEEP EVERYONE IN LINE. DONT LOSE YOUR TEMPER BECAUSE THEY ARE STUPID. DONT LET THEM GIVE YOU SOME MUMBO-JUMBO STORY,AND MAKE YOU FEEL STUPID. LEAVE THE STORE IF YOU FEEL THINGS ARE GETTING OUT OF CONTROL AND TAKE HIM TO COURT, DON'T TELL THEM, JUST DO IT. YOU HAVE HE UPPER HAND, GO FILE A SMALL CLAIMS, ITS NOT THAT HARD AND WORTH IT. MAKE SURE YOU REQUEST FOR THE SMALL CLAIMS COST TOO ONCE YOUR AWARDED THE JUDGEMENT. WRITE A POOR REVIEW SATIFCATION ON THE INTERNET. IF YOU FILE A COMPLAINT WITH THE D.A's OFFICE FOLLOW UP WITH THE INVESTIGATOR, DONT LET IT GO. LET'S GET THIS GUY OUT OF BUSINESS BECAUSE HE DON'T CARE ABOUT YOU,"ONLY YOUR MONEY." HE TAKE AWAY PERSONAL VALUES OF HONESTY AND INTEGRITY AND SHOW NO MERCY EXCEPT MAYBE SOME TOKEN OF POLITICAL CORRECTNESS. GOOD LUCK..

Pros: none

Cons: everythng, dont buy

.

I just walked in Pacific Stereo in Lakewood and I purchased a DVD player and radio. When I walked in they treated me very nice and once they installed the equipment into my car, less then a minute the DVD player had this really loud noise so I took it back and told the manager Brian to fix it after I was there for more then 5 hours. I set an apointment to go back and then they worked on my car another 5 hours and I still had problems.Brian set another appointment for another day and then I came back when I arrived I told brian that I just wanted my money back and return his equipment and he replyed I cant refund you anything only exchange for something else and he told me to chose whatever I wanted to resolve the issue .Talking to Brian I told him what I wanted to resolve this problem and then he said yes I can give you the stereo with dvd player and another dvd player in the back , but you have to give me 250 dollars more. I told him his was crazy because it was his problem if they couldnt fix the issue he aggravated me and told me that my car was the issue and that I had a Lemon Car. He just told me to bring another day the car but I told him I dont have time and I told him then I will see you in court and he said I dont care am not afriad and am not going to pay you anything. He kicked me out of his store and told me to get out. He mistreated me and told me he didnt care about nothing. Brian is a Middle Eastern person that he just likes to rob people that doesnt have a clue but am going to take him to court because his crucked and doesnt care about his customers.

1
★☆☆☆☆

I just walked in Pacific Stereo in Lakewood and I purchased a DVD player and radio. When I walked in they treated me very nice and once they installed the equipment into my car, less then a minute the DVD player had this really loud noise so I took it back and told the manager Brian to fix it after I was there for more then 5 hours. I set an apointment to go back and then they worked on my car another 5 hours and I still had problems.Brian set another appointment for another day and then I came back when I arrived I told brian that I just wanted my money back and return his equipment and he replyed I cant refund you anything only exchange for something else and he told me to chose whatever I wanted to resolve the issue .Talking to Brian I told him what I wanted to resolve this problem and then he said yes I can give you the stereo with dvd player and another dvd player in the back , but you have to give me 250 dollars more. I told him his was crazy because it was his problem if they couldnt fix the issue he aggravated me and told me that my car was the issue and that I had a Lemon Car. He just told me to bring another day the car but I told him I dont have time and I told him then I will see you in court and he said I dont care am not afriad and am not going to pay you anything. He kicked me out of his store and told me to get out. He mistreated me and told me he didnt care about nothing. Brian is a Middle Eastern person that he just likes to rob people that doesnt have a clue but am going to take him to court because his crucked and doesnt care about his customers.

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1 out of 2 people found this review helpful.

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last week I took my truck in for a stereo. It has been at least 10 years since I bought a new car stereo, so I did a little research.After finding the system I wanted, I started shopping around.I checked a few local places but they didn't have what I was looking for. I then went to the store my dad recommended, it was Pacific stereo.I was greeted by Brian and we started talking shop. He offered a price ,and I knew how much I could get it for on line and it was pretty close and saved the hassle of shipping/install/etc. Worked in some speakers for a decent deal too. Install happened that day, maybe 4 hours on a Friday afternoon.I would have liked to see more prices visible on the items for sale but other than that not that bad overall. I do have some minor fixes that need to be done though. The Mic from the on board blue tooth and GPS antennae are loose. Thats not really an issue. I will get in later this week to have them correct it.I know Brian reads these reviews and takes them very seriously.Assuming their service will be the same, I would definitely be a return customer.

4
★★★★☆

last week I took my truck in for a stereo. It has been at least 10 years since I bought a new car stereo, so I did a little research.After finding the system I wanted, I started shopping around.I checked a few local places but they didn't have what I was looking for. I then went to the store my dad recommended, it was Pacific stereo.I was greeted by Brian and we started talking shop. He offered a price ,and I knew how much I could get it for on line and it was pretty close and saved the hassle of shipping/install/etc. Worked in some speakers for a decent deal too. Install happened that day, maybe 4 hours on a Friday afternoon.I would have liked to see more prices visible on the items for sale but other than that not that bad overall. I do have some minor fixes that need to be done though. The Mic from the on board blue tooth and GPS antennae are loose. Thats not really an issue. I will get in later this week to have them correct it.I know Brian reads these reviews and takes them very seriously.Assuming their service will be the same, I would definitely be a return customer.

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0 out of 2 people found this review helpful.

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I went to get an alarm system installed in my vehicle on Friday and the manager schedule me for a 9 a.m. appointment. Well apparently he scheduled everyone for 9 a.m. He told me it would be ready by noon and when I called at noon they hadn't even taken a look at my vehicle. I didn't end up getting my vehicle till after 7 p.m. and all the features of the alarm weren't installed, I couldn't pop the trunk with the remote, apparently that requires extra work and parts. A few months down the line the alarm almost ruined my starter, the car would act as if the alarm was set and wouldn't start at all, I had to wait for almost 30 minutes before actually starting the car at times. Needless to say, I wouldn't take my money or vehicle to this Pacific Stereo.

2
★★☆☆☆

I went to get an alarm system installed in my vehicle on Friday and the manager schedule me for a 9 a.m. appointment. Well apparently he scheduled everyone for 9 a.m. He told me it would be ready by noon and when I called at noon they hadn't even taken a look at my vehicle. I didn't end up getting my vehicle till after 7 p.m. and all the features of the alarm weren't installed, I couldn't pop the trunk with the remote, apparently that requires extra work and parts. A few months down the line the alarm almost ruined my starter, the car would act as if the alarm was set and wouldn't start at all, I had to wait for almost 30 minutes before actually starting the car at times. Needless to say, I wouldn't take my money or vehicle to this Pacific Stereo.

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1 out of 2 people found this review helpful.

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I went over this weekend to fix (re-fix I've gone 5 times) the sound system in my truck which I spent over 3K on. The store manager "Brian" was one of the rudest middle eastern people I have ever met. He said he didn't have time to look at a system that was out of warranty until I finally explained that I was willing to pay for parts and labor if he would simply look at it. He sent me away and told me to come in on Sunday at 09:00 and he'd have me "In and out". It took him 1 hour and 40 minutes fix my sound system which in turn failed 4 hours later. When I called him back stating that I would return for him to finish the job/do the job right he said he was too busy and to "come back sometime next week". I then told him that I would simply find another place to fix the sound system but if he could please refund me my money to which his response was "that will never happen". I then got the issue fixed at another store from someone who wasn't even the sound technician in less than 60 seconds and he charged me nothing for it. I strongly urge anyone who considers going to the store to make a 90 degree turn and drive yourself somewhere else.

0
★☆☆☆☆

I went over this weekend to fix (re-fix I've gone 5 times) the sound system in my truck which I spent over 3K on. The store manager "Brian" was one of the rudest middle eastern people I have ever met. He said he didn't have time to look at a system that was out of warranty until I finally explained that I was willing to pay for parts and labor if he would simply look at it. He sent me away and told me to come in on Sunday at 09:00 and he'd have me "In and out". It took him 1 hour and 40 minutes fix my sound system which in turn failed 4 hours later. When I called him back stating that I would return for him to finish the job/do the job right he said he was too busy and to "come back sometime next week". I then told him that I would simply find another place to fix the sound system but if he could please refund me my money to which his response was "that will never happen". I then got the issue fixed at another store from someone who wasn't even the sound technician in less than 60 seconds and he charged me nothing for it. I strongly urge anyone who considers going to the store to make a 90 degree turn and drive yourself somewhere else.

Pros: They have a big screen TV in their lounge you can watch while you're waiting for "Brian" to mistreat you

Cons: Pretty much everything. The biggest being that they haven't fired the store manager yet.

 

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