Scarpa D'Oro

★★★★☆

About Scarpa D'Oro

Categories

Shopping

Shopping
More choices in Pasadena:
Resultset_next

A Snail's Pace Running Shop

340 E Colorado Blvd Ste 115 Pasadena, CA

Resultset_next

Novis Shoe Repair

1836 East Colorado Boulevard Pasadena, CA

3.8571 7
Hi! Sign in to let us know how Scarpa D'Oro was?
Write a Review
.

Excellent and friendly customer services,,the best store in pasdena
They brought out a lot of styles mostly made in Italy in great prices for men and women

3
★★★★★

Excellent and friendly customer services,,the best store in pasdena
They brought out a lot of styles mostly made in Italy in great prices for men and women

.

I've been wanting to go to this store for awhile. i heard that they have great shoes.. i got the chance to go in and I was greeted right away

I was looking for man dress shoes.. they brought out a bunch of styles mostly made in Italy

3
★★★★★

I've been wanting to go to this store for awhile. i heard that they have great shoes.. i got the chance to go in and I was greeted right away

I was looking for man dress shoes.. they brought out a bunch of styles mostly made in Italy

.

I have to echo the other reviewers and have the same bad experience with working with the gentleman assuming as well to be the owner (the name on my receipt indicates that his name is "JOE"). I wanted the boots but they did not have it

3
★★★★★

I have to echo the other reviewers and have the same bad experience with working with the gentleman assuming as well to be the owner (the name on my receipt indicates that his name is "JOE"). I wanted the boots but they did not have it

.

I saw the other reviews and was surprised because I've been shopping here for a few years now and have always had good interactions with the sales staff and management. Many of my friends also shop here regularly and have never had

3
★★★★★

I saw the other reviews and was surprised because I've been shopping here for a few years now and have always had good interactions with the sales staff and management. Many of my friends also shop here regularly and have never had

.

SCRPAD'ORO shoe store on Colorado St in Pasadena Calfiornia. Do not ever go there!
About three months ago I was in this newish shop and found some shoes I liked. The size in the syle I wanted was too small so I paid for the shoes and was told by Fannie that they would call me when the shoes came in. They never came in. I finally called six weeks later and was told by Fannie that the shoes I wanted were no longer available. She suggested I come in and take another pair of shoes. I said those were the ONLY shoes I wanted in the entire store. I wanted my money back. She said she would get back to me. She did not. So I went in there to talk with her. She said there was a problem and that she would do her best to resolve it. She found my order on file and in their computer/cash register. So again I waited. Then I called and got the owner Joseph, I told him what had happened and he told me to bring my credit card in and that they would refund my card. (at least that is what I heard.) So today I went in and Fannie and Joseph were there and he refused to refund my money. He produced the shoes that he said I had ordered and said since I did not want them he would give me a credit so I could buy another pair of shoes with the $174.50 I had spent. I said no those are not the shoes I ordered, Fannie had now disappeared, I became very angry and said I want my money refunded to my credit card he said no, here was the shoe I ordered and I was refusing it. That is not the case at all. The shoes he say are the ones I ordered are not there at all. If they were why was I not called?
This is a very scary place and I know they are not used to the business laws of California. I plan to file a complaint with the Pasadena business entity and take any other legal recourse what is available to me. DO NOT EVEN
WALK IN THERE. I wish someone had warned me. Now I am out $174.50 and have no shoes!

0
★☆☆☆☆

SCRPAD'ORO shoe store on Colorado St in Pasadena Calfiornia. Do not ever go there!
About three months ago I was in this newish shop and found some shoes I liked. The size in the syle I wanted was too small so I paid for the shoes and was told by Fannie that they would call me when the shoes came in. They never came in. I finally called six weeks later and was told by Fannie that the shoes I wanted were no longer available. She suggested I come in and take another pair of shoes. I said those were the ONLY shoes I wanted in the entire store. I wanted my money back. She said she would get back to me. She did not. So I went in there to talk with her. She said there was a problem and that she would do her best to resolve it. She found my order on file and in their computer/cash register. So again I waited. Then I called and got the owner Joseph, I told him what had happened and he told me to bring my credit card in and that they would refund my card. (at least that is what I heard.) So today I went in and Fannie and Joseph were there and he refused to refund my money. He produced the shoes that he said I had ordered and said since I did not want them he would give me a credit so I could buy another pair of shoes with the $174.50 I had spent. I said no those are not the shoes I ordered, Fannie had now disappeared, I became very angry and said I want my money refunded to my credit card he said no, here was the shoe I ordered and I was refusing it. That is not the case at all. The shoes he say are the ones I ordered are not there at all. If they were why was I not called?
This is a very scary place and I know they are not used to the business laws of California. I plan to file a complaint with the Pasadena business entity and take any other legal recourse what is available to me. DO NOT EVEN
WALK IN THERE. I wish someone had warned me. Now I am out $174.50 and have no shoes!

.

Don't even bother, you can get the same brands somewhere else for literally 100% less. These people mark their prices up to at least 150% and then puts a sign up on the window that says 50%-70% off to lure you in. Seriously, even Nordstrom sells for less plus you have a Return Policy, because these guys does NOT offer returns and it's written all over inside the store, and they'll make sure of that!
Steer clear, do yourself a favor and shop around.

0
★☆☆☆☆

Don't even bother, you can get the same brands somewhere else for literally 100% less. These people mark their prices up to at least 150% and then puts a sign up on the window that says 50%-70% off to lure you in. Seriously, even Nordstrom sells for less plus you have a Return Policy, because these guys does NOT offer returns and it's written all over inside the store, and they'll make sure of that!
Steer clear, do yourself a favor and shop around.

Pros: Location on Colorado Blvd., Old Towne

Cons: Too pricey and not worth it.

.

I've pass by this place a few times but never gave much attention to it, until one day and out of the blue, I'd decided to step foot in and take a peek. The inventory was pretty extensive, but somehow it is lacking the appeal of a high-end retailer of fine leather goods and rather of an overdecorated and overpriced item shop. The familiar brands are heavily overpriced (and so are the obscured), by that I meant 35%-40% higher than what the manufacturer's suggested retail pricing (msrp). Usually, many products sell at 10-20% below the MSRP, but this is the complete opposite. If you haven't shopped around; get ready to get screwed big time with a one-way-ticket!

A friend of mine had shopped there recently and experienced somewhat of a horrible experience regarding their exchange/return policy. Initially, her experience was bombarded with pushy sales individual(s) during the purchase. The next day, her shoe didn't fit quite too well and she'd decided to go in for an exchange. The owner 'Joseph' greeted her and replied that she might be there to purchase another pair; until she told him the reason why she was there...then he immediately changes his mood and remarked "No exchange"! "No refund"! He didn't even budged one bit nor wanted to listen to what you have to say. Basically, you buy and you're alone, but come back for more.

I hate to say this but, in this country we do business with ethics and professionalism, which and unfortunately, the shop owners are lacking. Luckily, I've made my purchase online elsewhere and ended up saving a good $143 (and backed by a no-hassle Exchange/Refund policy) instead of giving money to Scarpa. Unfortunately, for my friend, she couldn't do much and also overpaid $70 for her pair of shoes.
Word of advice: Shop before you even consider doing business with these folk and in this place.

0
★☆☆☆☆

I've pass by this place a few times but never gave much attention to it, until one day and out of the blue, I'd decided to step foot in and take a peek. The inventory was pretty extensive, but somehow it is lacking the appeal of a high-end retailer of fine leather goods and rather of an overdecorated and overpriced item shop. The familiar brands are heavily overpriced (and so are the obscured), by that I meant 35%-40% higher than what the manufacturer's suggested retail pricing (msrp). Usually, many products sell at 10-20% below the MSRP, but this is the complete opposite. If you haven't shopped around; get ready to get screwed big time with a one-way-ticket!

A friend of mine had shopped there recently and experienced somewhat of a horrible experience regarding their exchange/return policy. Initially, her experience was bombarded with pushy sales individual(s) during the purchase. The next day, her shoe didn't fit quite too well and she'd decided to go in for an exchange. The owner 'Joseph' greeted her and replied that she might be there to purchase another pair; until she told him the reason why she was there...then he immediately changes his mood and remarked "No exchange"! "No refund"! He didn't even budged one bit nor wanted to listen to what you have to say. Basically, you buy and you're alone, but come back for more.

I hate to say this but, in this country we do business with ethics and professionalism, which and unfortunately, the shop owners are lacking. Luckily, I've made my purchase online elsewhere and ended up saving a good $143 (and backed by a no-hassle Exchange/Refund policy) instead of giving money to Scarpa. Unfortunately, for my friend, she couldn't do much and also overpaid $70 for her pair of shoes.
Word of advice: Shop before you even consider doing business with these folk and in this place.

Pros: Location on Colorado Blvd., Old Towne Pasadena

Cons: Prices are too high, Unprofessional, ZERO customer service.

 

Wait, you're the expert.

If you've been to or used Scarpa D'Oro, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review