Robby's Rooter

★★★☆☆

About Robby's Rooter

Categories
  • Home Repair & Service
Details
  • Clear Drain Clogs

Home & Garden

Home & Garden
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We called them to clear a backed up laundry drain. His rooter machine got stuck in the pipe and he left the blade in the pipe and never came back!! After calling the office, I was told that nothing else could be done and no one could come back out to fix the situation except the owner and that he was out of town till the end of the week. They said he would call me/come back out to assess the situation as soon as he got back into town and, of course, he never did. No callback. No apology for the inconvenience. No proposed solution. I ended up calling another plumbing company to fix it. Robby's Rooter= Appalling service and No accountability.

0
★☆☆☆☆

We called them to clear a backed up laundry drain. His rooter machine got stuck in the pipe and he left the blade in the pipe and never came back!! After calling the office, I was told that nothing else could be done and no one could come back out to fix the situation except the owner and that he was out of town till the end of the week. They said he would call me/come back out to assess the situation as soon as he got back into town and, of course, he never did. No callback. No apology for the inconvenience. No proposed solution. I ended up calling another plumbing company to fix it. Robby's Rooter= Appalling service and No accountability.

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I called this company because my sewer line was backing up. They had someone come down, showed up 2 hrs late and with a bad attitude. He had to remove my toilet to run his rooter machine and made a complete mess, from my bedroom all the way to the living room. I later found out that this plumber was the owner him self. Very unriliable. I had to steam clean my carpet the following day. Do not hire Robby!!

0
★☆☆☆☆

I called this company because my sewer line was backing up. They had someone come down, showed up 2 hrs late and with a bad attitude. He had to remove my toilet to run his rooter machine and made a complete mess, from my bedroom all the way to the living room. I later found out that this plumber was the owner him self. Very unriliable. I had to steam clean my carpet the following day. Do not hire Robby!!

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excellent service Robby wont let you down. I allways use Robby I know he will not dissapoint. Call him

2
★★★★★

excellent service Robby wont let you down. I allways use Robby I know he will not dissapoint. Call him

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Well these guys that came to do some re piping were not da worlds friendliest people but got da job done right at a reasonable price

2
★★★★☆

Well these guys that came to do some re piping were not da worlds friendliest people but got da job done right at a reasonable price

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My apt. manager called them on Tuesday to fix a gas pipe leak (my gas had to be turned off for safety until the leak is fixed). They came Wednesday (an hour and a half later than the latest time in their 3 hour window), and didn't have the necessary parts so they said they would come back between 10am and 1pm Thursday. They never showed up on Thursday! I waited from 10am until 3:25pm--having called them several times starting at 1:15pm and being assured that they were on their way and would "be there any minute". Finally at 3:25pm, the office called me to say the plumbers were still stuck at another job. (So they were never on their way, much less so close that they would be here any minute.) They came Friday (didn't finish) and again today. Hopefully they'll finish today so that I can have heat and hot water. The plumbers themselves were very friendly, but completely unreliable.

0
★☆☆☆☆

My apt. manager called them on Tuesday to fix a gas pipe leak (my gas had to be turned off for safety until the leak is fixed). They came Wednesday (an hour and a half later than the latest time in their 3 hour window), and didn't have the necessary parts so they said they would come back between 10am and 1pm Thursday. They never showed up on Thursday! I waited from 10am until 3:25pm--having called them several times starting at 1:15pm and being assured that they were on their way and would "be there any minute". Finally at 3:25pm, the office called me to say the plumbers were still stuck at another job. (So they were never on their way, much less so close that they would be here any minute.) They came Friday (didn't finish) and again today. Hopefully they'll finish today so that I can have heat and hot water. The plumbers themselves were very friendly, but completely unreliable.

Pros: friendly

Cons: unreliable

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I scheduled an appointment on a Tuesday for the following Saturday so I wouldn't have to miss work. I asked for the narrowest window of time that they could provide. They booked it for "9 to 11, but he might be earlier" - I rescheduled another appointment to be here and wait all morning. Well, 11:00 rolled around and they hadn't shown up. Apparently, they didn't even have me on the books and it was too late to fit me in. So now I'm stuck having to miss work for them to come. I would have used someone else, but this is who my apartment management company went through. We'll see how the work is when it gets done.

1
★★☆☆☆

I scheduled an appointment on a Tuesday for the following Saturday so I wouldn't have to miss work. I asked for the narrowest window of time that they could provide. They booked it for "9 to 11, but he might be earlier" - I rescheduled another appointment to be here and wait all morning. Well, 11:00 rolled around and they hadn't shown up. Apparently, they didn't even have me on the books and it was too late to fit me in. So now I'm stuck having to miss work for them to come. I would have used someone else, but this is who my apartment management company went through. We'll see how the work is when it gets done.

Cons: Unreliable

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I called several local plumbers and was shocked at their prices. These guys do the same work for much less, and they're very friendly and reliable.

2
★★★★★

I called several local plumbers and was shocked at their prices. These guys do the same work for much less, and they're very friendly and reliable.

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