Pac Properties

★★☆☆☆
  • 25852 McBean Pkwy # 806

    Newhall, CA 91355

    Map & Directions
  • 661-253-2115

About Pac Properties

Hours
Mon-Sat 9am-6pm

Real Estate

Real Estate
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.

Not much to say here except there was black mold in my apartment. When I reported it to their maintenance department they ignored it, and when I reported them to the management office, they backed the maintenance department forcing me to move out. They are a shady, slumlord run company I would highly discourage anyone from leasing an apartment from them.

1
★☆☆☆☆

Not much to say here except there was black mold in my apartment. When I reported it to their maintenance department they ignored it, and when I reported them to the management office, they backed the maintenance department forcing me to move out. They are a shady, slumlord run company I would highly discourage anyone from leasing an apartment from them.

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.

I lived in one of their apartments for 2 years. Since I'm not really high maintenance or particular when it comes to my living space, I didn't notice how bad it really was, despite hearing constant complaints from other tenants. They lie about the rent when you sign the lease. They tell you one price, then charge you everywhere else they can. My apartment was infested with bugs. The unit was cosmetically in decent shape, until you closely looked and noticed that they really don't take care of the place, just cover it with a new coat of paint. They make the buildings so that any community atmosphere is squashed. If there is a problem, it takes forever to get someone, then they often don't actually know what they're doing. They decide what is an "emergency" situation before sending someone. Basically emergencies are only if there is a fire or something completely dramatic. I just moved out and they charged fees that were not quoted in the lease. Pretty much their only concern is money and ripping you off. DO NOT RENT FROM THEM.

0
★☆☆☆☆

I lived in one of their apartments for 2 years. Since I'm not really high maintenance or particular when it comes to my living space, I didn't notice how bad it really was, despite hearing constant complaints from other tenants. They lie about the rent when you sign the lease. They tell you one price, then charge you everywhere else they can. My apartment was infested with bugs. The unit was cosmetically in decent shape, until you closely looked and noticed that they really don't take care of the place, just cover it with a new coat of paint. They make the buildings so that any community atmosphere is squashed. If there is a problem, it takes forever to get someone, then they often don't actually know what they're doing. They decide what is an "emergency" situation before sending someone. Basically emergencies are only if there is a fire or something completely dramatic. I just moved out and they charged fees that were not quoted in the lease. Pretty much their only concern is money and ripping you off. DO NOT RENT FROM THEM.

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PAC is the worst property managemant company! I moved into 1 of their buildings about 7 months ago. My nightmare started the very first night when I discovered the building has rats running aound as soon as the sun sets. PAC constantly turns the water off to perform " plumbing repairs" ; truth is the pipes leak raw sewage into the units on the first floor. PAC took the short cut in repairs and now the sewage runs into the front grass area instead of the apartments. The water from the faucet's is brown. The latest and greatest is that the apartments are not wired correctly in the kitchens. PAC sent a maintenance worker who was suppossed to be an electrician to correct the electrical problem in my kitchen. The man PAC sent was not a licensed electrician. He fixed nothing and told me I would have to wait for someone else to come out. Meanwhile, I had taken the day off of work and all of the food had rotted in my refrigerator. I raised holy heck at the main office to no avail. The main office told me I needed to contact maintenance again and that they could not help me. I called maintenance again and this time they sent a real electrician. When PAC spoke to the electrician and found out that the apartment needs to be rewired to meet code they sent him away and now want to send one of their own people. I have tried to contact the main office several times at this point and my emails go unanswered. PAC will only communicate thru their shady maintenance dept. They have not offered to prorate me. Nor do they care about the safety of their tenants. My apartment is a fire hazard right now and PAC could care less. DO NOT RENT FROM THIS COMPANY! You will be living in hell!

0
★☆☆☆☆

PAC is the worst property managemant company! I moved into 1 of their buildings about 7 months ago. My nightmare started the very first night when I discovered the building has rats running aound as soon as the sun sets. PAC constantly turns the water off to perform " plumbing repairs" ; truth is the pipes leak raw sewage into the units on the first floor. PAC took the short cut in repairs and now the sewage runs into the front grass area instead of the apartments. The water from the faucet's is brown. The latest and greatest is that the apartments are not wired correctly in the kitchens. PAC sent a maintenance worker who was suppossed to be an electrician to correct the electrical problem in my kitchen. The man PAC sent was not a licensed electrician. He fixed nothing and told me I would have to wait for someone else to come out. Meanwhile, I had taken the day off of work and all of the food had rotted in my refrigerator. I raised holy heck at the main office to no avail. The main office told me I needed to contact maintenance again and that they could not help me. I called maintenance again and this time they sent a real electrician. When PAC spoke to the electrician and found out that the apartment needs to be rewired to meet code they sent him away and now want to send one of their own people. I have tried to contact the main office several times at this point and my emails go unanswered. PAC will only communicate thru their shady maintenance dept. They have not offered to prorate me. Nor do they care about the safety of their tenants. My apartment is a fire hazard right now and PAC could care less. DO NOT RENT FROM THIS COMPANY! You will be living in hell!

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I have to be in agreement with these postings. I would guess that the people that are saying that the building is ok are probably from PAC trying to make themselves look better.

We've lived there for over a year. The problems started pretty immediately which should have been a sign. The apartment that we moved into had a lot of water damage from a leak prior. We were promised that they would fix the floors before we moved in and they never did. When we contacted them several times after we moved in about it our calls were ignored and eventually we were told that there was nothing that they could do to fix it.

The water is always BROWN!!!!! and since we've lived there they turn the water off about once every two weeks I'm guessing to try to fix the pipes but i've been there for a year and it really hasn't gotten any better so if you move in I would suggest ordering Arrowhead or something bc a Brita will just be worn out too quickly.

They are constantly writing letters to the tenants about all the rules being broken and not to disrespect the property. i.e. we had our bike in the garage and we were written a letter after a year saying that we need to move our bike or it will be thrown out. MIND YOU the hallways smell like piss and dog and the grounds are pretty gross. We overlooked this bc our apartment is very spacious and they accept pets but truly it the property is no luxury housing by a stretch I think they make way to big of a deal about small things like that.

We were one day late on our rent one month and were charged $100!!! for a late fee. We wrote them a letter saying that we were never late and were great tenants and they said NO.

We would move but honestly it just costs so much money so we just suck it up but all in all they are not respectful of their tenants I would pass.

0
★☆☆☆☆

I have to be in agreement with these postings. I would guess that the people that are saying that the building is ok are probably from PAC trying to make themselves look better.

We've lived there for over a year. The problems started pretty immediately which should have been a sign. The apartment that we moved into had a lot of water damage from a leak prior. We were promised that they would fix the floors before we moved in and they never did. When we contacted them several times after we moved in about it our calls were ignored and eventually we were told that there was nothing that they could do to fix it.

The water is always BROWN!!!!! and since we've lived there they turn the water off about once every two weeks I'm guessing to try to fix the pipes but i've been there for a year and it really hasn't gotten any better so if you move in I would suggest ordering Arrowhead or something bc a Brita will just be worn out too quickly.

They are constantly writing letters to the tenants about all the rules being broken and not to disrespect the property. i.e. we had our bike in the garage and we were written a letter after a year saying that we need to move our bike or it will be thrown out. MIND YOU the hallways smell like piss and dog and the grounds are pretty gross. We overlooked this bc our apartment is very spacious and they accept pets but truly it the property is no luxury housing by a stretch I think they make way to big of a deal about small things like that.

We were one day late on our rent one month and were charged $100!!! for a late fee. We wrote them a letter saying that we were never late and were great tenants and they said NO.

We would move but honestly it just costs so much money so we just suck it up but all in all they are not respectful of their tenants I would pass.

Pros: easy to rent from them

Cons: no respect for the property or tenants

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The worst rental experience I have ever had. Thieves, cons and crooks. Totally not interested in the respect and well being of the tenants. Tenants are just a walking source of income to them. They will not respect your property and they show no consideration for you once you sign the very long rental contract. You are in for very expensive bad lesson. Experience is the best teacher but sometimes the fees are too high. Take your money where you will be respected and appreciated as a client. They make the cheapest repairs and disrespect your property,time and space in making repairs. Every week there is another notice on the door requesting your assistance in helping with repairs,i.e. water turned off. get inside your apartment. Then they may go off and leave you door open. I had this experience. I live with then for a year and couldn't take any more.

0
★☆☆☆☆

The worst rental experience I have ever had. Thieves, cons and crooks. Totally not interested in the respect and well being of the tenants. Tenants are just a walking source of income to them. They will not respect your property and they show no consideration for you once you sign the very long rental contract. You are in for very expensive bad lesson. Experience is the best teacher but sometimes the fees are too high. Take your money where you will be respected and appreciated as a client. They make the cheapest repairs and disrespect your property,time and space in making repairs. Every week there is another notice on the door requesting your assistance in helping with repairs,i.e. water turned off. get inside your apartment. Then they may go off and leave you door open. I had this experience. I live with then for a year and couldn't take any more.

Pros: BAIT AND SWITCH

Cons: MANAGEMENT TEAM IS TERRIBLE

.

I rented from PAC and I really love my apartment. The leasing team was great to work with. They were very friendly. I see the maintenance workers every once and a while around my building and they are really friendly. I enjoy my little community. The managers do a fantastic job of keeping things clean & orderly. I quite honestly don't have anything to complain about. Just be a considerate tenant pay your rent on time and everything will be great!

2
★★★★★

I rented from PAC and I really love my apartment. The leasing team was great to work with. They were very friendly. I see the maintenance workers every once and a while around my building and they are really friendly. I enjoy my little community. The managers do a fantastic job of keeping things clean & orderly. I quite honestly don't have anything to complain about. Just be a considerate tenant pay your rent on time and everything will be great!

Pros: Beautiful Apartment

.

PAC maintenance staff will steal your stuff and management will do absolutely nothing. If you must rent from PAC never allow them into your apartment unless you are present!!!

0
★☆☆☆☆

PAC maintenance staff will steal your stuff and management will do absolutely nothing. If you must rent from PAC never allow them into your apartment unless you are present!!!

.

This company is the worst company in the history of apartments. They don't care about their tennants one bit. Also, who has ever heard of a company who won't provide a rent receipt to their tennants? Oh wait, you have to request a receipt EVERY SINGLE MONTH...Not to mention the rent doesn't go directly to the company when it's being mailed off...it actually goes to ANOTHER mail company who then mails off the rent. As the account manager noted, "We have thousands and thousands of tennants." Note to those with this horrible company...Your rent could and will eventually be "lost in the mail" so make sure ur prepared for all the extra charges since the company doesn't take personal checks which is also extremely shady. 95 percent of tennants all over the world pay their rent with a personal check. If you are searching for an apt, be sure and speed by the red sign in front of the complex that says PAC properties! If not, you are doomed! It has happened to my client and now he is dealing with the aftermath and stuck there for the remainder of his lease now. This place is horrible! The owner doesn't even have the respect to speak to his tennants directly; instead, he/she has his minions do the dirty work for him.

0
★☆☆☆☆

This company is the worst company in the history of apartments. They don't care about their tennants one bit. Also, who has ever heard of a company who won't provide a rent receipt to their tennants? Oh wait, you have to request a receipt EVERY SINGLE MONTH...Not to mention the rent doesn't go directly to the company when it's being mailed off...it actually goes to ANOTHER mail company who then mails off the rent. As the account manager noted, "We have thousands and thousands of tennants." Note to those with this horrible company...Your rent could and will eventually be "lost in the mail" so make sure ur prepared for all the extra charges since the company doesn't take personal checks which is also extremely shady. 95 percent of tennants all over the world pay their rent with a personal check. If you are searching for an apt, be sure and speed by the red sign in front of the complex that says PAC properties! If not, you are doomed! It has happened to my client and now he is dealing with the aftermath and stuck there for the remainder of his lease now. This place is horrible! The owner doesn't even have the respect to speak to his tennants directly; instead, he/she has his minions do the dirty work for him.

Pros: Nice Apartment.

Cons: where do i start?

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The staff at PAC is very helpful and kind. I'm a designer and have been most impressed with the company??s high standards in regards to fixing up their units. The individual units are upgraded with attractive fixtures and quality paint and flooring. Before I moved in, my unit was remolded and new flooring was installed. My unit looks great. Recently we had a maintenance request and they responded immediately and solved the problem. We are very satisfied with our experience here!

2
★★★★★

The staff at PAC is very helpful and kind. I'm a designer and have been most impressed with the company??s high standards in regards to fixing up their units. The individual units are upgraded with attractive fixtures and quality paint and flooring. Before I moved in, my unit was remolded and new flooring was installed. My unit looks great. Recently we had a maintenance request and they responded immediately and solved the problem. We are very satisfied with our experience here!

.

My wife and I recently moved into a P.A.C. apartment and are very happy with this company. It was likely the smoothest moving process I have ever had. The leasing staff was kind, professional and knowledgeable about their large selection of buildings. Our interaction with maintenance has also been great. Maintenance responded the next day to take care of our minor request and fixed the problem the first time out. I would rent from them again.

2
★★★★★

My wife and I recently moved into a P.A.C. apartment and are very happy with this company. It was likely the smoothest moving process I have ever had. The leasing staff was kind, professional and knowledgeable about their large selection of buildings. Our interaction with maintenance has also been great. Maintenance responded the next day to take care of our minor request and fixed the problem the first time out. I would rent from them again.

Pros: Professional, Personable, and Great Selection of Apartments

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I have to say that the leasing department is full of incredibly nice and kind people. You will leave them feeling a skip in your step. But they are not the ones you deal with while living with PAC. You first deal with maintenance, where although incompetent and unlicensed, are genuinely good people (wait til they send their plumbing guy to fix your electricity . . . "I don't know what to do." smiles) The repair will be done incorrectly so that you have to paint the wall correctly, replace panels, or finish their grout seal. Above that I had multiple MAJOR issues that left my apartment unlivable for weeks at a time, fire hazards, etc. The ownership could care less and will harass you in your home for requesting a repair. This company left me feeling violated, and I don't use that term lightly. They are holding my home and thousands of dollars in a security deposit over my head and harassing me because I want a livable home "If you don't like what we are doing then leave" (this is months into a repair being requested. why should I have to pay to move)? Everyone in the apartment complex loves the apartment, but hates the management. AVOID this business at all costs. Don't fall for the pretty face they put on. I was never late on rent so I cant comment on that, but I can say for sure THEY OWN A LOT OF PROPERTIES AND IT IS ABOUT MONEY NOT HOMES OR PEOPLE.

0
★☆☆☆☆

I have to say that the leasing department is full of incredibly nice and kind people. You will leave them feeling a skip in your step. But they are not the ones you deal with while living with PAC. You first deal with maintenance, where although incompetent and unlicensed, are genuinely good people (wait til they send their plumbing guy to fix your electricity . . . "I don't know what to do." smiles) The repair will be done incorrectly so that you have to paint the wall correctly, replace panels, or finish their grout seal. Above that I had multiple MAJOR issues that left my apartment unlivable for weeks at a time, fire hazards, etc. The ownership could care less and will harass you in your home for requesting a repair. This company left me feeling violated, and I don't use that term lightly. They are holding my home and thousands of dollars in a security deposit over my head and harassing me because I want a livable home "If you don't like what we are doing then leave" (this is months into a repair being requested. why should I have to pay to move)? Everyone in the apartment complex loves the apartment, but hates the management. AVOID this business at all costs. Don't fall for the pretty face they put on. I was never late on rent so I cant comment on that, but I can say for sure THEY OWN A LOT OF PROPERTIES AND IT IS ABOUT MONEY NOT HOMES OR PEOPLE.

Pros: They own some nice properties

Cons: THE OWNERSHIP AND MANAGEMENT

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Beware PAC Properties. In the past year they raised my rent by $100 a month and added an "AUM" charge which is about $60 a month (supposed to cover water and trash disposal, but it essentially amounts to a further rent increase since no one was paying it before).

In addition they charge excessive late fees even if you're only a few days late paying rent, even if you've been a reliable tenant for 3 years.

Their buildings look good at first sight, but after you've lived in them for a month you realize they're of shoddy construction--peeling paint, substandard plumbing, fixtures which easily break.

PAC basically tries to charge their tenants as much as possibly while putting as little money as possible into their buildings and support services.

People in their management office are superficially friendly, but downright rude when it comes to addressing any of their tenants' concerns. This might be why they have such a high turnover.

Do not get trapped by them. There are many similar buildings in similar locations not run by PAC. Avoid PAC. Your bank account and your sanity will thank you.

0
★☆☆☆☆

Beware PAC Properties. In the past year they raised my rent by $100 a month and added an "AUM" charge which is about $60 a month (supposed to cover water and trash disposal, but it essentially amounts to a further rent increase since no one was paying it before).

In addition they charge excessive late fees even if you're only a few days late paying rent, even if you've been a reliable tenant for 3 years.

Their buildings look good at first sight, but after you've lived in them for a month you realize they're of shoddy construction--peeling paint, substandard plumbing, fixtures which easily break.

PAC basically tries to charge their tenants as much as possibly while putting as little money as possible into their buildings and support services.

People in their management office are superficially friendly, but downright rude when it comes to addressing any of their tenants' concerns. This might be why they have such a high turnover.

Do not get trapped by them. There are many similar buildings in similar locations not run by PAC. Avoid PAC. Your bank account and your sanity will thank you.

Pros: good building locations

Cons: rude to tenants, rent increases and misc fees, etc etc

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After the nightmare-ish leasing company that I dealt with in my last apartment, PAC properties is a breath of fresh air. The apartment itself is great (although they seem to repaint for every tenant using paint that you can't scrub stains off of without ripping the paint off the wall). We have had few maintenance issues, but they always respond very promptly. The leasing office employees are very friendly and helpful. A major plus is that they allow pets with no monthly pet rent! We have been here six months and so far so good!

UPDATE
Signed on for another year for our apartment with PAC. Have not had the accounting issues that some reviewers speak of (and we always pay our rent with a personal check, except for our first month). What is good is that the leasing and accounting is separate, unlike our last apartment where the leasing agents also managed tenant accounts and had no idea what they were doing. I have been totally satisfied with our experience with PAC but maybe that is because we rented in a good building......

2
★★★★☆

After the nightmare-ish leasing company that I dealt with in my last apartment, PAC properties is a breath of fresh air. The apartment itself is great (although they seem to repaint for every tenant using paint that you can't scrub stains off of without ripping the paint off the wall). We have had few maintenance issues, but they always respond very promptly. The leasing office employees are very friendly and helpful. A major plus is that they allow pets with no monthly pet rent! We have been here six months and so far so good!

UPDATE
Signed on for another year for our apartment with PAC. Have not had the accounting issues that some reviewers speak of (and we always pay our rent with a personal check, except for our first month). What is good is that the leasing and accounting is separate, unlike our last apartment where the leasing agents also managed tenant accounts and had no idea what they were doing. I have been totally satisfied with our experience with PAC but maybe that is because we rented in a good building......

.

I was in the PAC Properties leasing office yesterday and was blown away with how kind their employees are. They are very helpful and not pushy at all. Not only their leasing team but their maintenance team as well. I like this company. I really like what their apartments look like. They paint the walls tan which makes them feel very homey and they have really modern elegant light fixtures.

2
★★★★★

I was in the PAC Properties leasing office yesterday and was blown away with how kind their employees are. They are very helpful and not pushy at all. Not only their leasing team but their maintenance team as well. I like this company. I really like what their apartments look like. They paint the walls tan which makes them feel very homey and they have really modern elegant light fixtures.

Pros: I would certainly recommend them to friends!

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My wife and I moved to a PAC Properties building in August 2009. The maintenance department responds quickly, the staff is friendly, and PAC Properties had about 10 apartment buildings we considered before choosing ours. We are both extremely satisfied and highly recommend PAC Properties!

2
★★★★★

My wife and I moved to a PAC Properties building in August 2009. The maintenance department responds quickly, the staff is friendly, and PAC Properties had about 10 apartment buildings we considered before choosing ours. We are both extremely satisfied and highly recommend PAC Properties!

Pros: Excellent Customer Service

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BEWARE of P.A.C. Properties policies. "mock"
On sight manager silent they do not even
unresponsive only shows apartments to rent
Keep low profile if told not to be
Too friendly just occasionally sweep very minimal pretty much always dirty around the pool
Random notices of increases they have 75 properties cannot get to them all in a timely manner
Random checks of storage in parking removal before date indicated
Ignore requests except if they would be responsible for negligence
auto reply to e-mails that they received but never hear back
Fix up units and property but once you are in??they let run down
People who care about the property and the behavior of the tenants/neighbors
Should be encouraged not discouraged
Management should have good customer service skills not if you don??t like it move
I wonder if they would offer a move out special??!!
PS-Mysteriously they moved the nice maintenance receptionist to do clerical in corporate
And replaced her with bully supervisor.
An anonymous employee of pac properties told me to stay on the good side of this supervisor ??Vickie? because he knows in the past that she can kick us out! Other tenants told me that when they reported infestation she told them just to move!

0
★☆☆☆☆

BEWARE of P.A.C. Properties policies. "mock"
On sight manager silent they do not even
unresponsive only shows apartments to rent
Keep low profile if told not to be
Too friendly just occasionally sweep very minimal pretty much always dirty around the pool
Random notices of increases they have 75 properties cannot get to them all in a timely manner
Random checks of storage in parking removal before date indicated
Ignore requests except if they would be responsible for negligence
auto reply to e-mails that they received but never hear back
Fix up units and property but once you are in??they let run down
People who care about the property and the behavior of the tenants/neighbors
Should be encouraged not discouraged
Management should have good customer service skills not if you don??t like it move
I wonder if they would offer a move out special??!!
PS-Mysteriously they moved the nice maintenance receptionist to do clerical in corporate
And replaced her with bully supervisor.
An anonymous employee of pac properties told me to stay on the good side of this supervisor ??Vickie? because he knows in the past that she can kick us out! Other tenants told me that when they reported infestation she told them just to move!

Pros: pretty pool area but always dirty

Cons: should give move out specials!

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The leasing department is the greatest that I have ever delt with. Frazier & Sam helped me find a place to live that was very reasonable and accessable to my apartment. They took the time with me like no other apartment management company has and helped my transition from Texas run smoothly. I highly recommend PAC Properties to any of my friends.

2
★★★★★

The leasing department is the greatest that I have ever delt with. Frazier & Sam helped me find a place to live that was very reasonable and accessable to my apartment. They took the time with me like no other apartment management company has and helped my transition from Texas run smoothly. I highly recommend PAC Properties to any of my friends.

Pros: Very helpful

Cons: None

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I lived in a pac run building for many years...they are not a very good rental company because they don't hold thenmself to the same high standard they hold their tenants to. Their customer service reps are not friendly and mostly just don't care about satisfying the customer.

0
★☆☆☆☆

I lived in a pac run building for many years...they are not a very good rental company because they don't hold thenmself to the same high standard they hold their tenants to. Their customer service reps are not friendly and mostly just don't care about satisfying the customer.

Pros: for the most part they give their tenants privacy

Cons: SLOW on repairs, stinky attitudes,

.

One of the WORST management companies to rent from. Management is always RUDE and unhelpful plus very stingy. Do not want to fix anything until the last minute. The apartment I rent from smells like dog urine, carpets have not been changed since the 1970's plus look soiled, and almost all the apartments have some kind of plumbing problems. We have complained on numerous occasions, but all they care about is collecting their money. Do not get fooled by the location like us....Cannot wait till our lease is up.

0
★☆☆☆☆

One of the WORST management companies to rent from. Management is always RUDE and unhelpful plus very stingy. Do not want to fix anything until the last minute. The apartment I rent from smells like dog urine, carpets have not been changed since the 1970's plus look soiled, and almost all the apartments have some kind of plumbing problems. We have complained on numerous occasions, but all they care about is collecting their money. Do not get fooled by the location like us....Cannot wait till our lease is up.

Pros: None

Cons: All

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Manages a lot of properties. PAC, especially it's top manager, can be very difficult to work with. When I used to live there, maintenance requests took forever. I heard they are involved in multiple legal disputes. Not recommended.

0
★☆☆☆☆

Manages a lot of properties. PAC, especially it's top manager, can be very difficult to work with. When I used to live there, maintenance requests took forever. I heard they are involved in multiple legal disputes. Not recommended.

Pros: Lots of choices

Cons: Illegal renting practices. Incompetent repairmen and manager

 

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