Victory Team Apparel

★★★☆☆
  • 12375 World Trade Dr

    San Diego, CA 92128

    Map & Directions
  • 858-408-1700

About Victory Team Apparel

Categories
Hours
Monday-Friday - 8:00AM - 5:00PM; Phone Sales - 5:00AM - 5:00PM (PST)

Sports & Recreation

Sports & Recreation
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Crappy place to work too! Full of micro-managing, anal-retentive jackasses.

3
★★★★★

Crappy place to work too! Full of micro-managing, anal-retentive jackasses.

.

there is only one thing i need to say rude. they are not educated or trained well enough to be on the phone. there was people theating others in the back ground. and make sure the phone is hung up before you decide to call some one a

3
★★★★★

there is only one thing i need to say rude. they are not educated or trained well enough to be on the phone. there was people theating others in the back ground. and make sure the phone is hung up before you decide to call some one a

.

They sent me sizes I didn't order and then when you call and tell them it takes a week or longer to get back with you, and then they have no customer service while dealing with you. Then they take so long, the item is no longer in stock, and they don't care. I had one package arrive with postage due, when everything was suppose to be free shipping. I ordered from them for 2 years, last year I had a problem too, but I thought I would give them another chance. BIG mistake.
The prices are low, and they know it, so they can treat the customers however they want.
It has been a month since I ordered over $1000 worth of stuff, and I still don't have everything, and nothing was on backorder when I placed the order.
Stay far away if you can.

0
★☆☆☆☆

They sent me sizes I didn't order and then when you call and tell them it takes a week or longer to get back with you, and then they have no customer service while dealing with you. Then they take so long, the item is no longer in stock, and they don't care. I had one package arrive with postage due, when everything was suppose to be free shipping. I ordered from them for 2 years, last year I had a problem too, but I thought I would give them another chance. BIG mistake.
The prices are low, and they know it, so they can treat the customers however they want.
It has been a month since I ordered over $1000 worth of stuff, and I still don't have everything, and nothing was on backorder when I placed the order.
Stay far away if you can.

.

Ordered from Campus Team Wear and got my stuff in a couple of days. Thanks for the fast delivery!!! Not to often you find an online company that delivers their product in under a week. :) First time ordering and I will definitely order from them again.

2
★★★★★

Ordered from Campus Team Wear and got my stuff in a couple of days. Thanks for the fast delivery!!! Not to often you find an online company that delivers their product in under a week. :) First time ordering and I will definitely order from them again.

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Tried campus team wear for the first time and liked it. I'm ordering from here next year. Overall good experience. I got free shipping so I was extremely happy about that because the last cheer company I ordered from screwed me over on that one. Sad they didn't have custom uniforms but they do the chest lettering custom.

2
★★★★☆

Tried campus team wear for the first time and liked it. I'm ordering from here next year. Overall good experience. I got free shipping so I was extremely happy about that because the last cheer company I ordered from screwed me over on that one. Sad they didn't have custom uniforms but they do the chest lettering custom.

Pros: good uniforms for cheap, easy website to navigate

Cons: they don't sell custom uniforms

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I love ordering from omni cheer. I don't know about everyone else, but fundraising in a recession has been a nightmare for me. I miss the good ol days when a couple of car washes would pay for all the uniforms. Ha! but omni has kept they're uniforms in target reach for us and we've been using them for a while now. Not many problems at all. Easy return policy. Word of advice tho, for those ordering for the first time. Always order a fit kit!!! They have so many different brands they carry and they all fit differently. First year I ordered, I had a couple of issues because I assumed they fit the same. Ordering the fit kit the next year around solved everything!

2
★★★★★

I love ordering from omni cheer. I don't know about everyone else, but fundraising in a recession has been a nightmare for me. I miss the good ol days when a couple of car washes would pay for all the uniforms. Ha! but omni has kept they're uniforms in target reach for us and we've been using them for a while now. Not many problems at all. Easy return policy. Word of advice tho, for those ordering for the first time. Always order a fit kit!!! They have so many different brands they carry and they all fit differently. First year I ordered, I had a couple of issues because I assumed they fit the same. Ordering the fit kit the next year around solved everything!

Pros: fits my budget

Cons: they have quite a few different brands that size differently

.

Omni Cheer is awesome and I've never had problems with them. They've been my one stop shop for my cheer teams uniforms. I think I've been shopping with them for about 6 yrs now and I haven't had any problems. Me and my team look forward to their new uniforms summer after summer cuz they just keep getting better and better designs.

2
★★★★★

Omni Cheer is awesome and I've never had problems with them. They've been my one stop shop for my cheer teams uniforms. I think I've been shopping with them for about 6 yrs now and I haven't had any problems. Me and my team look forward to their new uniforms summer after summer cuz they just keep getting better and better designs.

Pros: Up to date on their design trend

Cons: None

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I was a little hesitant to by from campus team wear. Their prices a cheap, therefore I thought the material was going to be as cheap. We're a small squad of six and we don't have much funds so I held my breath and ordered. When the uniforms arrived, I was happily surprised that I got my money's worth. I am happy with the fit and the material of my girls uniforms. After several washes in the washer machine, I know they're not going to unravel like our last uniform sets did!

2
★★★★☆

I was a little hesitant to by from campus team wear. Their prices a cheap, therefore I thought the material was going to be as cheap. We're a small squad of six and we don't have much funds so I held my breath and ordered. When the uniforms arrived, I was happily surprised that I got my money's worth. I am happy with the fit and the material of my girls uniforms. After several washes in the washer machine, I know they're not going to unravel like our last uniform sets did!

Pros: cheap prices

Cons: no problems

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Called for an adult small warm-up jacket. They sent a junior small. I called to get a call-tag for return, and they said no. Their rationale is that THEY term the junior sizes a "ladies" cut. Hell no...a junior cut is a junior size, not an adult women's size. On my inquiry call, I specifically asked if this was an adult size. Nobody said anything about it being a junior size.

Absolutely incredible! No other distributor arbitrarilly changes the manufacturers sizing to fit their interpretation. To me, a piece of apparel marked as a Junior size is not an Adult size. Do not use this company.

0
★☆☆☆☆

Called for an adult small warm-up jacket. They sent a junior small. I called to get a call-tag for return, and they said no. Their rationale is that THEY term the junior sizes a "ladies" cut. Hell no...a junior cut is a junior size, not an adult women's size. On my inquiry call, I specifically asked if this was an adult size. Nobody said anything about it being a junior size.

Absolutely incredible! No other distributor arbitrarilly changes the manufacturers sizing to fit their interpretation. To me, a piece of apparel marked as a Junior size is not an Adult size. Do not use this company.

Pros: Um...none!

Cons: Misrepresented product

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This is the worst company I have ever dealt with. The staff members are unprofessional teenagers. My uniforms came 2 weeks late and when they did arrive, they were the wrong ones. Omni was horrbile about fixing the problem and didn't even apologize for the mistake. Staff told me they were not allowed to give me the owner name and passed me on to the CEO's secretary who sounded nothing like someone a president would hire. She must be very good at paperwork because she was horrible at customer service I will NEVER use them again. They do not care about their product.

0
★☆☆☆☆

This is the worst company I have ever dealt with. The staff members are unprofessional teenagers. My uniforms came 2 weeks late and when they did arrive, they were the wrong ones. Omni was horrbile about fixing the problem and didn't even apologize for the mistake. Staff told me they were not allowed to give me the owner name and passed me on to the CEO's secretary who sounded nothing like someone a president would hire. She must be very good at paperwork because she was horrible at customer service I will NEVER use them again. They do not care about their product.

Pros: none

Cons: This is the worst customer service I have ever seen

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I use this company for our youth and high school cheer squads. Have spent probably $20,000 over the years. Mainly because the cost. 2 years ago they messed up on an order and I had to pay out of my pocket for the return. Even after talking to the "owner" they would not make any exceptions. Because I had to have my items by the next game I went on and returned the items telling myself I would not use them again. My recent problem that I had was an order that I place for the high school. When I called the rep said I would have to send over a PO and they could not send me an estimate. For weeks after faxing the PO 3-4 times they still couldnt find the PO. Which delayed us getting our middrift which we needed 4 weeks ago!! It finally appeared 10/9 and they said it would be shipped Monday the next week. When receiving it on Friday 10/16 (Our Homecoming) they were MAROON not Navy. They shipped the wrong color!!! So I called them Friday and (stupid me didnt get a name) was told that they would email me a return form and I had to go to FEDEX and return it. Once I had the tracking number I could call back and they would ship the correct order next day. OK so I thought that everything was ok. Got to my email on Monday and NO FORM!! So I called back and had someone to send it back to me. After going to FEDEX today and calling this company back they can not get me my order until Friday -- No exceptions they will not send it next day I will have to wait. Our game is Thursday!! The lady I spoke to Friday didnt make notes (so they said) about our conversation. No need to talk to the manager or owner because he is a butt himself.
So anyways now I am waiting to see if I get my middrifts on Friday. --- I will not use this company even if their prices are a few $ cheaper!!!! They should at least make good on their mistakes!!!!!!!!! I would give them a rating of 0!!!!

0
★☆☆☆☆

I use this company for our youth and high school cheer squads. Have spent probably $20,000 over the years. Mainly because the cost. 2 years ago they messed up on an order and I had to pay out of my pocket for the return. Even after talking to the "owner" they would not make any exceptions. Because I had to have my items by the next game I went on and returned the items telling myself I would not use them again. My recent problem that I had was an order that I place for the high school. When I called the rep said I would have to send over a PO and they could not send me an estimate. For weeks after faxing the PO 3-4 times they still couldnt find the PO. Which delayed us getting our middrift which we needed 4 weeks ago!! It finally appeared 10/9 and they said it would be shipped Monday the next week. When receiving it on Friday 10/16 (Our Homecoming) they were MAROON not Navy. They shipped the wrong color!!! So I called them Friday and (stupid me didnt get a name) was told that they would email me a return form and I had to go to FEDEX and return it. Once I had the tracking number I could call back and they would ship the correct order next day. OK so I thought that everything was ok. Got to my email on Monday and NO FORM!! So I called back and had someone to send it back to me. After going to FEDEX today and calling this company back they can not get me my order until Friday -- No exceptions they will not send it next day I will have to wait. Our game is Thursday!! The lady I spoke to Friday didnt make notes (so they said) about our conversation. No need to talk to the manager or owner because he is a butt himself.
So anyways now I am waiting to see if I get my middrifts on Friday. --- I will not use this company even if their prices are a few $ cheaper!!!! They should at least make good on their mistakes!!!!!!!!! I would give them a rating of 0!!!!

Pros: Prices

Cons: They want you to pay for their mistake --

.

This is the second year in a row that I have had a bad expierence with this company. Last year when I finally recieved the order, a pair of shoes was missing. The packing slip showed it was included, so it was my word against theirs. They ended up having to recreate the box to weigh it and see if it matched the outgoing order. This took weeks and weeks of me calling to only get a machine and then noone would return my calls. I finally did recieve the shoe but our season had already begun. This year, against my better judgment, I ordered for the squad again. We needed our merchandise quickly so we upgraded shipping to 3 day air as stated in the catalog. DO NOT DO THIS!!! This is false advertisment, as 3 day is really more like 7 day. They tried to tell me my area did not have 3 day but only 2 day and with an upcharge. When I questioned that, the lady put me on hold and then said, "Oh, your right we can do that." Then they tried to charge me more for this service, double. Thank goodness I caught that! When I recieved the order one pair of shoes was the wrong ones. They insisted I drive 30 miles each way to ship them back at my expense via FedEx. I refused and told them I would ship them when I recieved a prepayed USPS shipping lable. Of course I was told that they could not do this and that I had to pay to return them and also get insurance on them. Our school Superintendent is now handling the situation.

0
★☆☆☆☆

This is the second year in a row that I have had a bad expierence with this company. Last year when I finally recieved the order, a pair of shoes was missing. The packing slip showed it was included, so it was my word against theirs. They ended up having to recreate the box to weigh it and see if it matched the outgoing order. This took weeks and weeks of me calling to only get a machine and then noone would return my calls. I finally did recieve the shoe but our season had already begun. This year, against my better judgment, I ordered for the squad again. We needed our merchandise quickly so we upgraded shipping to 3 day air as stated in the catalog. DO NOT DO THIS!!! This is false advertisment, as 3 day is really more like 7 day. They tried to tell me my area did not have 3 day but only 2 day and with an upcharge. When I questioned that, the lady put me on hold and then said, "Oh, your right we can do that." Then they tried to charge me more for this service, double. Thank goodness I caught that! When I recieved the order one pair of shoes was the wrong ones. They insisted I drive 30 miles each way to ship them back at my expense via FedEx. I refused and told them I would ship them when I recieved a prepayed USPS shipping lable. Of course I was told that they could not do this and that I had to pay to return them and also get insurance on them. Our school Superintendent is now handling the situation.

Pros: None

Cons: Misleading shipping terms, horrible customer service

.

This is the third time that i have ordered anything from this company, but their sales are amazing!!!!! They had cheer shoes from like $6.00 (good quality) and Soffe shorts for like $5 or $6 dollars. I ordered some new Nfinity cheer shoes from them which were great. I regularly find good deals on Asics, Nike, and Converse too. Usually their deals are some of the best found on the internet. I have never had a problem with getting the shoes delivered Everything I ordered was through the internet and I found their web sites to be very easy to use.

2
★★★★☆

This is the third time that i have ordered anything from this company, but their sales are amazing!!!!! They had cheer shoes from like $6.00 (good quality) and Soffe shorts for like $5 or $6 dollars. I ordered some new Nfinity cheer shoes from them which were great. I regularly find good deals on Asics, Nike, and Converse too. Usually their deals are some of the best found on the internet. I have never had a problem with getting the shoes delivered Everything I ordered was through the internet and I found their web sites to be very easy to use.

Pros: amazing prices and easy to use web site

.

I ordered the Chasse cheerleading warm-ups and uniforms from omni cheer and we were ecstatic at how cute they were! I thought VIctory Team Apparel's customer service was excellent - they answered their phones promptly and were totally helpful with help in customizing the uniforms. We received everything we ordered in no time and everything was just right -- including all of the names, styles and embroidery. From now on I think I will always use this company to order our team's cheer outfits. Their prices are amazing, the fit of the outfits is very flattering for most shapes and the service is great!

2
★★★★★

I ordered the Chasse cheerleading warm-ups and uniforms from omni cheer and we were ecstatic at how cute they were! I thought VIctory Team Apparel's customer service was excellent - they answered their phones promptly and were totally helpful with help in customizing the uniforms. We received everything we ordered in no time and everything was just right -- including all of the names, styles and embroidery. From now on I think I will always use this company to order our team's cheer outfits. Their prices are amazing, the fit of the outfits is very flattering for most shapes and the service is great!

Pros: Great Prices and service

.

This Company is Awfull !!!!!! The customer service is more like public nuisance. I took a month and a half to return my calls. Then I was told that I didn't place the order I was calling about. Then I received 3 different invoices, two weeks later I inquired about a refund for my shipping That FEXED gave my because they felt bad that the company gave me the run around.I was told the refund would take a while to get. I sent a follow up email I was told I would now be receiving a refund. Now Onmni cheer, campus teamwear, victory team apparel, or what ever they are calling themselves this week, Said the account was never refunded by FEDEX. The mgr. from FEDEX told me to call the Complaint department (it consist of three letters) and talk to my credit card company to see what can be done, Because That is my money and I right to it!!!!!!! Don't let the "cheap" uniform prices fool you. It is not worth the stress!!!!!!! In the long run you either don't get what you ordered or it does look right of function correctly .I was stuck with hair clips that would not close properly and the zipper on the cheer bags were popping of left and right. If i could have rated then with no stars I would have.Just imaging Half of my peewee cheer leaders crying because the didn't ship the uniforms when there where suppose to.

0
★☆☆☆☆

This Company is Awfull !!!!!! The customer service is more like public nuisance. I took a month and a half to return my calls. Then I was told that I didn't place the order I was calling about. Then I received 3 different invoices, two weeks later I inquired about a refund for my shipping That FEXED gave my because they felt bad that the company gave me the run around.I was told the refund would take a while to get. I sent a follow up email I was told I would now be receiving a refund. Now Onmni cheer, campus teamwear, victory team apparel, or what ever they are calling themselves this week, Said the account was never refunded by FEDEX. The mgr. from FEDEX told me to call the Complaint department (it consist of three letters) and talk to my credit card company to see what can be done, Because That is my money and I right to it!!!!!!! Don't let the "cheap" uniform prices fool you. It is not worth the stress!!!!!!! In the long run you either don't get what you ordered or it does look right of function correctly .I was stuck with hair clips that would not close properly and the zipper on the cheer bags were popping of left and right. If i could have rated then with no stars I would have.Just imaging Half of my peewee cheer leaders crying because the didn't ship the uniforms when there where suppose to.

Pros: The uniforms are cheap

Cons: Every thing else is horrible.

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I sure wish I would have read these reviews before ordering for our cheer squad. I was very specific about the warm-ups we wanted and was sent the wrong style jackets AFTER customization so we are stuck with them. Thank goodness the embrodiary and names are correct!!! However, the dye lots of the green pants and green on the jackets is noticably different despite them reassuring me they would match. I'm in total agreement that nobody ever calls back and if they do, it's days later. VERY unorgainized and untrustworthy. I paid for the warm-ups up front, was told everything was in stock and when I called a week later to add another warm-up I was told half the items were out of stock, despite that I paid for them when they WERE in stock. Now I just got a bill for the warm-ups.....mind you I paid for them over a month ago. Nobody in billing will call me back to explain what the heck is going on. So beware of this site!!!!!! Varsity com charges a bit more, but they have better customer service.

0
★☆☆☆☆

I sure wish I would have read these reviews before ordering for our cheer squad. I was very specific about the warm-ups we wanted and was sent the wrong style jackets AFTER customization so we are stuck with them. Thank goodness the embrodiary and names are correct!!! However, the dye lots of the green pants and green on the jackets is noticably different despite them reassuring me they would match. I'm in total agreement that nobody ever calls back and if they do, it's days later. VERY unorgainized and untrustworthy. I paid for the warm-ups up front, was told everything was in stock and when I called a week later to add another warm-up I was told half the items were out of stock, despite that I paid for them when they WERE in stock. Now I just got a bill for the warm-ups.....mind you I paid for them over a month ago. Nobody in billing will call me back to explain what the heck is going on. So beware of this site!!!!!! Varsity com charges a bit more, but they have better customer service.

Pros: Offer a fit kit to try sizes on before you buy them (you pay for it, but are reimbursed when you return it)

Cons: Nobody will call you after they have your money.

.

POOR CUSTOMER SERVICE!! Once they get your money you can never get anyone on the phone. Customer service lied about the shipment. I was hung up on several times. You can never get a live person on the phone. I asked for a supervisor and was unable to get one on the phone. I ordered in-stock uniforms thinking I would receive them within 7 to 10 days. It has been over a month for in stock uniforms WITHOUT any personalized lettering. This is the first time I have used this company and IT WILL BE MY LAST. I made a complaint with the Better Business. Remember this company has several names that it is uses (campus cheer, Omni Cheer, team leader).

0
★☆☆☆☆

POOR CUSTOMER SERVICE!! Once they get your money you can never get anyone on the phone. Customer service lied about the shipment. I was hung up on several times. You can never get a live person on the phone. I asked for a supervisor and was unable to get one on the phone. I ordered in-stock uniforms thinking I would receive them within 7 to 10 days. It has been over a month for in stock uniforms WITHOUT any personalized lettering. This is the first time I have used this company and IT WILL BE MY LAST. I made a complaint with the Better Business. Remember this company has several names that it is uses (campus cheer, Omni Cheer, team leader).

Pros: None

Cons: Poor customer service; items not shipped when stated; over all poor business

.

Worst customer service ever. Never had such a bad shopping experience in my life.
Rude customer service, they will not answer phones. They will not try to resolve problems.
They will not return calls. Once you give them your money you will never see it again and
have nothing to show for it!!!!! Please shop with them at your own risk, because if there
is any problem they will not do anything about it. They will hang up on you instead of
giving good customer service!!!!!! PLEASE BE CAREFULL WITH THESE COMPANIES!!!!!
They are all affiliated VICTORY TEAM APPAREL
CAMPUS CHEER WEAR
CAMPUS TEAM WEAR
OMNI CHEER

0
★☆☆☆☆

Worst customer service ever. Never had such a bad shopping experience in my life.
Rude customer service, they will not answer phones. They will not try to resolve problems.
They will not return calls. Once you give them your money you will never see it again and
have nothing to show for it!!!!! Please shop with them at your own risk, because if there
is any problem they will not do anything about it. They will hang up on you instead of
giving good customer service!!!!!! PLEASE BE CAREFULL WITH THESE COMPANIES!!!!!
They are all affiliated VICTORY TEAM APPAREL
CAMPUS CHEER WEAR
CAMPUS TEAM WEAR
OMNI CHEER

Pros: None

Cons: Not to be trusted

 

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