Anchor General Ins Agcy-Texas

★★★☆☆

About Anchor General Ins Agcy-Texas

Insurance

Insurance
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I temporarily was added to my wife's insurance (Anchor General) due to a miscommunication with my previous insurance, Farmers. Four days later my wife unavoidably ran over a huge piece of metal that was in the road. It did almost an

3
★★★★★

I temporarily was added to my wife's insurance (Anchor General) due to a miscommunication with my previous insurance, Farmers. Four days later my wife unavoidably ran over a huge piece of metal that was in the road. It did almost an

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This company sucks! I would rate them -10. There is a reason that the BBB does not support them! They have had somewhere around 56 complaints in 3 years! Read there 2007 report and you will be even more worried. www20.insurance.ca.gov/epubacc/REPORT/99829.htm
Ya, if you have auto pay things will go ok for a while, but the min you need them to really do work be ready to be sooooo mad you can't think straight. And whatever you do don't get their roadside. You will have to pay first and then try to get them to cut you a check. Every time you talk to someone you get a different story and you can't do anything just over the phone or on the internet you will have to send everything through the fax too. Nothing is easy with them. I wish someone had told me not to get them!!! I honestly can not believe they are still open.

1
★☆☆☆☆

This company sucks! I would rate them -10. There is a reason that the BBB does not support them! They have had somewhere around 56 complaints in 3 years! Read there 2007 report and you will be even more worried. www20.insurance.ca.gov/epubacc/REPORT/99829.htm
Ya, if you have auto pay things will go ok for a while, but the min you need them to really do work be ready to be sooooo mad you can't think straight. And whatever you do don't get their roadside. You will have to pay first and then try to get them to cut you a check. Every time you talk to someone you get a different story and you can't do anything just over the phone or on the internet you will have to send everything through the fax too. Nothing is easy with them. I wish someone had told me not to get them!!! I honestly can not believe they are still open.

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User Rating: 1 out of 5 stars
by vaness 11/22/2009
This insurance company is awful. The customer service is non-existent. My claims agent only returned my call when I left a voicemail for his supervisor threatening to call the better business bureau. I am so unhappy. The place where my car was to be fixed has also had a hard time getting in touch with them. The auto shop told me that my car will be totaled and now I'm DREADING what I will have to go through/threaten to do to get them to pay me for my totaled car. PLEASE save yourself the trouble do not give your hard earned money to an insurance company that is staffed with incompetent people who do not care at all about their customers. I have been with them for YEARS, and now that I need them, they are ignoring me. DO NOT GIVE YOUR BUSINESS TO ANCHOR GENERAL.

0
★☆☆☆☆

User Rating: 1 out of 5 stars
by vaness 11/22/2009
This insurance company is awful. The customer service is non-existent. My claims agent only returned my call when I left a voicemail for his supervisor threatening to call the better business bureau. I am so unhappy. The place where my car was to be fixed has also had a hard time getting in touch with them. The auto shop told me that my car will be totaled and now I'm DREADING what I will have to go through/threaten to do to get them to pay me for my totaled car. PLEASE save yourself the trouble do not give your hard earned money to an insurance company that is staffed with incompetent people who do not care at all about their customers. I have been with them for YEARS, and now that I need them, they are ignoring me. DO NOT GIVE YOUR BUSINESS TO ANCHOR GENERAL.

Pros: AWFUL

 

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