Wynn Dental Care - Seaside

★★☆☆☆
  • 1513 Fremont Blvd

    Seaside, CA 93955

    Map & Directions
  • 831-324-4492

About Wynn Dental Care - Seaside

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Health & Medical

Health & Medical
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Tim A Auger DMD

335 El Dorado St 8 Monterey, CA

1.6667 6
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I first went to Wynn Dental because I live in Seaside and wanted to get a second opinion as to what my options were to resolve a problem I was having with my upper teeth. The first visit I was given a quote of $1300.00, the second time $13,000.00 and the third $30,000.00! When I asked for a written schedule of my treatment plan I was not given one. Instead, the dentist showed me my x-rays (which I had already seen) and literally tried to pressure me into committing to that treatment. I thought for a moment I was on a used car lot!!! Even the cleaning I had there was horrible. I went to another dentist who told me there was tons of tartar around my gums and it was the worst cleaning she had ever seen. I know a person that worked at Wynn Dental as a dentist and was fired after only 2 weeks for "spending too much time with the patients". Avoid this place at all costs!!!

1
★☆☆☆☆

I first went to Wynn Dental because I live in Seaside and wanted to get a second opinion as to what my options were to resolve a problem I was having with my upper teeth. The first visit I was given a quote of $1300.00, the second time $13,000.00 and the third $30,000.00! When I asked for a written schedule of my treatment plan I was not given one. Instead, the dentist showed me my x-rays (which I had already seen) and literally tried to pressure me into committing to that treatment. I thought for a moment I was on a used car lot!!! Even the cleaning I had there was horrible. I went to another dentist who told me there was tons of tartar around my gums and it was the worst cleaning she had ever seen. I know a person that worked at Wynn Dental as a dentist and was fired after only 2 weeks for "spending too much time with the patients". Avoid this place at all costs!!!

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Hello everyone l'm definetally never go back over there. Seaside Dental Care is all about money l really feel bad and hurt and the work Dental Care done have broke twice and now l have serious problems for evrything they did. l never follow any reviews but l feel that it is important to say this and aware others. they do not know anything and most of the work is done by the assistances :,(

1
★☆☆☆☆

Hello everyone l'm definetally never go back over there. Seaside Dental Care is all about money l really feel bad and hurt and the work Dental Care done have broke twice and now l have serious problems for evrything they did. l never follow any reviews but l feel that it is important to say this and aware others. they do not know anything and most of the work is done by the assistances :,(

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i feel compelled to balance out these negative reviews. I've had three crowns done here in the past year, and all turned out great. Yes, they asked for payment at the time of service (why is that a surprise?) and I did so gladly. The reason was that I had done my homework, and the in-house insurance plan they offered saved me many hundreds of dollars over what every other dentist in the area wanted to charge--and they applied it to the condition I came in with! It was a small leap of faith that the work would go OK, but it did.

If you've got some kind of insurance, or money is no object, I guess you can go anywhere. But I had been out of work for two years, and appreciated finding someone good and affordable.

5
★★★★★

i feel compelled to balance out these negative reviews. I've had three crowns done here in the past year, and all turned out great. Yes, they asked for payment at the time of service (why is that a surprise?) and I did so gladly. The reason was that I had done my homework, and the in-house insurance plan they offered saved me many hundreds of dollars over what every other dentist in the area wanted to charge--and they applied it to the condition I came in with! It was a small leap of faith that the work would go OK, but it did.

If you've got some kind of insurance, or money is no object, I guess you can go anywhere. But I had been out of work for two years, and appreciated finding someone good and affordable.

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So normally I don't write reviews and personally don't really even care, but I honestly need to warn people about this dental office, so no one else makes the same mistake that I did. Seaside Dental Care, Salinas Dental Care and there are a few more in Gilroy and somewhere else. They are in different cities and locations, but all the same chain. I live in Seaside/Monterey, we moved here due to the military (my husband is at NPS). This dental office (The seaside and Salinas Dental Care Offices- I was seen at both locations) may look great, have TV's in all the chairs, water and coffee in the lobby, waterfalls, comfortable chairs, but guess what? All those extra fee's you pay for your dental work, goes to pay for all the elaborate things they have and the new and upcoming dental equipment. I had a root canal done on a single root tooth, yeah; it took up almost my entire yearly allowance of $1200.00 dental insurance through United Concordia. I got to pay $700 more dollars out of pocket. If that wasn't enough, I went in with a horrible tooth ache on a Friday afternoon; they gave me Vicodin and an antibiotic and sent me home. Do you want to know why they didn't take care of my tooth ache that day? Because I was sitting in the office, and they kept asking me how I was going to pay for it? Are you sure you have the money? What if you can't come up with the whole amount? Do you have a credit card? Will you apply for one of these dental credits if not? We need payment right now before we can start with any of the services. If your insurance won't cover this/that, you need to have some way of paying for it out of pocket. Who cares how I am going to pay for it......JUST GET ME OUT OF PAIN! Needless to say, I had to wait a few days and come back, but, that wasn't the end of the payment interrogation. After an hour.....AN HOUR.....of waiting and getting the payment down to a "T"......I was finally taken back to get this stupid tooth out of pain. I have a checking account, I have credit cards, heck, I have care dental credit. Grab an invoice, put an X at the bottom and make me sign it agreeing to pay for the services....don't make me sit there for an afternoon and a day wasting another day of sitting and waiting IN PAIN (ALL BECAUSE THEY WANT THEIR MONEY RIGHT THEN AND THERE)....never in my life, have I ever had to go through this. As I sit and wait for the dentist to start, they gave me a bite block and a dental damn (some weird metal clamp with a big rubber band sheet across it. I have a stuffy nose, I am starting to drool everywhere, I am snorting and choking on my own spit, I ask to take the bite block out, so I could cough, swallow my spit and clear my nose.....Well, apparently the dentist had something else in mind. She told me that she wasn't going to put up with me wanting to take this thing out of my mouth "every 2 seconds" (her exact words). I explained I just wanted to do it this once, because I'd never had this thing in and didn't know what to expect, and again she made some rude and cold comment.....by this time, I had been sleep deprived for 2 days (up all night in pain) and I am a mother of 3, so I was pretty much at an emotional breaking point and this 20 year old dentist was not making it any better.....Instead of getting mad and saying something back to her, I started to cry. This only made my nose even more stuffy and my spit even more flowing....so as I sat there and cried and drooled and choked on my own spit and snot, she told me that I "better stop crying or else she was going to stop and finish when I could be sedated"......ARE YOU SERIOUS????? WOW, right? I have never in my life, ever had a dentist ever treat me this way. I will NOT ever go back to this dentist, no matter what! I don't care if I can watch the E! Channel while I get a cavity filled or a massage in the chair and sip on their business logo water bottle......you could give out free mani/pedi's with every root canal and I still wouldn't go back.....the key to any successful business is CUSTOMER SERVICE! This is not the first time either (I spoke to a woman the other day who had a similar experience and she gave me names of a few others with similar complaints)......Find someone who cares about you, your pain and earning your business.....If I am going to shell $700 out of pocket for a root canal, I better be getting the red carpet treatment......PLEASE, be sure you ask questions and get prices.....if you'd like a referral for a ARMY/MILITARY friendly dentist in this area, call DR. Bryan DDS (831)373-0478......Don't let this company charge you through the roof, so she can have a swimming pool in her lobby! Find someone warm, inviting, and military friendly. Not someone cold, bitter, rude and money

1
★☆☆☆☆

So normally I don't write reviews and personally don't really even care, but I honestly need to warn people about this dental office, so no one else makes the same mistake that I did. Seaside Dental Care, Salinas Dental Care and there are a few more in Gilroy and somewhere else. They are in different cities and locations, but all the same chain. I live in Seaside/Monterey, we moved here due to the military (my husband is at NPS). This dental office (The seaside and Salinas Dental Care Offices- I was seen at both locations) may look great, have TV's in all the chairs, water and coffee in the lobby, waterfalls, comfortable chairs, but guess what? All those extra fee's you pay for your dental work, goes to pay for all the elaborate things they have and the new and upcoming dental equipment. I had a root canal done on a single root tooth, yeah; it took up almost my entire yearly allowance of $1200.00 dental insurance through United Concordia. I got to pay $700 more dollars out of pocket. If that wasn't enough, I went in with a horrible tooth ache on a Friday afternoon; they gave me Vicodin and an antibiotic and sent me home. Do you want to know why they didn't take care of my tooth ache that day? Because I was sitting in the office, and they kept asking me how I was going to pay for it? Are you sure you have the money? What if you can't come up with the whole amount? Do you have a credit card? Will you apply for one of these dental credits if not? We need payment right now before we can start with any of the services. If your insurance won't cover this/that, you need to have some way of paying for it out of pocket. Who cares how I am going to pay for it......JUST GET ME OUT OF PAIN! Needless to say, I had to wait a few days and come back, but, that wasn't the end of the payment interrogation. After an hour.....AN HOUR.....of waiting and getting the payment down to a "T"......I was finally taken back to get this stupid tooth out of pain. I have a checking account, I have credit cards, heck, I have care dental credit. Grab an invoice, put an X at the bottom and make me sign it agreeing to pay for the services....don't make me sit there for an afternoon and a day wasting another day of sitting and waiting IN PAIN (ALL BECAUSE THEY WANT THEIR MONEY RIGHT THEN AND THERE)....never in my life, have I ever had to go through this. As I sit and wait for the dentist to start, they gave me a bite block and a dental damn (some weird metal clamp with a big rubber band sheet across it. I have a stuffy nose, I am starting to drool everywhere, I am snorting and choking on my own spit, I ask to take the bite block out, so I could cough, swallow my spit and clear my nose.....Well, apparently the dentist had something else in mind. She told me that she wasn't going to put up with me wanting to take this thing out of my mouth "every 2 seconds" (her exact words). I explained I just wanted to do it this once, because I'd never had this thing in and didn't know what to expect, and again she made some rude and cold comment.....by this time, I had been sleep deprived for 2 days (up all night in pain) and I am a mother of 3, so I was pretty much at an emotional breaking point and this 20 year old dentist was not making it any better.....Instead of getting mad and saying something back to her, I started to cry. This only made my nose even more stuffy and my spit even more flowing....so as I sat there and cried and drooled and choked on my own spit and snot, she told me that I "better stop crying or else she was going to stop and finish when I could be sedated"......ARE YOU SERIOUS????? WOW, right? I have never in my life, ever had a dentist ever treat me this way. I will NOT ever go back to this dentist, no matter what! I don't care if I can watch the E! Channel while I get a cavity filled or a massage in the chair and sip on their business logo water bottle......you could give out free mani/pedi's with every root canal and I still wouldn't go back.....the key to any successful business is CUSTOMER SERVICE! This is not the first time either (I spoke to a woman the other day who had a similar experience and she gave me names of a few others with similar complaints)......Find someone who cares about you, your pain and earning your business.....If I am going to shell $700 out of pocket for a root canal, I better be getting the red carpet treatment......PLEASE, be sure you ask questions and get prices.....if you'd like a referral for a ARMY/MILITARY friendly dentist in this area, call DR. Bryan DDS (831)373-0478......Don't let this company charge you through the roof, so she can have a swimming pool in her lobby! Find someone warm, inviting, and military friendly. Not someone cold, bitter, rude and money

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terrible experience. The dentist put my partner in the chair and then called me by phone to take out a loan for over $1000 with their "preferred loan company" (a rip-off in itself!) in addition to having to subscribe to their insurance in order to begin proceedings to have her fit for a crown. We felt we had no choice! Also, the first replacement crown "got lost". They had us wait over an hour before confessing they thought the replacement they had on hand was incorrect, but they were "going to try it anyway." They put it in, and then realized they would have to recast for a replacement. The second crown was either improperly sized or incorrectly put in (we didn't get a straight answer), causing serious sensitivity. My partner went back in to have this addressed, and while they shortened the tooth, they have yet to resolve the issue. We're scheduling a FOURTH appointment to get this fixed. We will NEVER go back after this, and recommend people stay far away.

1
★☆☆☆☆

terrible experience. The dentist put my partner in the chair and then called me by phone to take out a loan for over $1000 with their "preferred loan company" (a rip-off in itself!) in addition to having to subscribe to their insurance in order to begin proceedings to have her fit for a crown. We felt we had no choice! Also, the first replacement crown "got lost". They had us wait over an hour before confessing they thought the replacement they had on hand was incorrect, but they were "going to try it anyway." They put it in, and then realized they would have to recast for a replacement. The second crown was either improperly sized or incorrectly put in (we didn't get a straight answer), causing serious sensitivity. My partner went back in to have this addressed, and while they shortened the tooth, they have yet to resolve the issue. We're scheduling a FOURTH appointment to get this fixed. We will NEVER go back after this, and recommend people stay far away.

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3 out of 3 people found this review helpful.

.

I waited 2 months to write this, so my emotions would be calm. I've never had this sort of dental experience before in my life. This office doesn't even deserve the 1 star I'm forced to give it to post this review.

I went to this dentist office after getting a friendly/attractive flyer in the mail (upon moving into military housing here in Seaside). I called to see if they were a provider with my dental insurance (DeltaDental). They said yes, they were contracted with them.

When a dentist advertises same-day appts, one should see this as a red flag. Unfortunately, I was too stupid to.

Upon arriving at the office, you are greeted by the receptionists, who act as though you are a celebrity. While this might be appealing to some, it was unnatural and caught me off guard--their friendliness is so overdone that it loses sincerity & quickly became annoying.

The girl who cleaned my teeth looked at my xrays & started musing "wow" I had a LOT of issues going on, but that she would let the doctor read them. I was scared! Then she said my sinus were close to my teeth, & did I have such & such pain. I said no, & she said "Odd, I've never been wrong". Then she said my teeth were worn down from night grinding, & told me I needed to get a mouth guard. I've never been a teeth grinder, my teeth are short genetically, and don't have pointy edges because of poorly-shaped fillings, not from grinding them. When the doctor came in, I was prepared for the worst, but was told things looked good, but had a tiny cavity on one tooth, & needed a filling on a another replaced. I was so relieved!

I've never had a hygienist playing doctor before! Playing a bad doctor at that!

So I go to check out & set up my next appt & am told my filling replacement was $1,300. I didn't have time to mentally absorb the cost when I'm asked "How would you like to pay for it?" I've NEVER had a dentist ask for payment ahead of work done, & I'm reeling from the $ shock. The dentist had only told me I was getting a filling, she didn't mention a porcelain onlay or discuss options with me. Additionally, when asking a patient how they will pay a fee that you just surprised them with, it is NOT appropriate to have the big overly-done smile on your face. I asked her to check with dentist & see if that was right. The office manager came in & said it was correct, & described the work (which the dentist should have done!) & then she left, & it was again "How would you like to pay for it?" I made the payment & scheduled the work for 2 days later. I was only paying ~300 out of pocket in the end.

The following day I received a phone call and was told my insurance wasn't covering as much as they thought, & I owed another ~$500?I was not given a moment to absorb this additional shock, when I am asked "How would you like to pay for it?". I said (in a very weak voice) "Can't I wait until Friday to pay for it?" & she said "Yes, you can." So Friday, when I went in for the work, I quickly handed my credit card & asked to pay. I couldn't stomach hearing another "How would you like to pay for it?" with that big fake grin.

I've never known a business so obsessed with getting paid. Usually, even the bad ones, focus on what they are doing for you, and your contract agreeing to pay stands. I guess these guys have had too many cases of unhappy patients refusing to pay for the work. This should have been another red flag to me.

The day after I had my work done, I get a letter in the mail, thanking me for the opportunity to meet me. Funny thing though, it was from (and hand-signed by) the other dentist in the office, not the one that did my work! I never met the other dentist! Oops!

And lastly, I didn't calculate out all the fees & % I was paying, because I just tend to trust people??businesses of this type don't give bad service--they need customer satisfaction and return patients. But afterward, when my statements from DeltaDental came, to seal my dissatisfaction further, I find out that they were not a contracted provider for my plan, & I had paid $254 more than if I had the same procedures done through a contracted provider!

My teeth that got fixed still have rough edges which rip my floss. I went in to have them sanded down, but only ended up getting cut and bleeding gums. Both teeth are still sore 2 months later, and I am eagerly looking forward to January when my employer is switching to another dental plan, so that I can have the teeth xrayed & fixed asap.

1
★☆☆☆☆

I waited 2 months to write this, so my emotions would be calm. I've never had this sort of dental experience before in my life. This office doesn't even deserve the 1 star I'm forced to give it to post this review.

I went to this dentist office after getting a friendly/attractive flyer in the mail (upon moving into military housing here in Seaside). I called to see if they were a provider with my dental insurance (DeltaDental). They said yes, they were contracted with them.

When a dentist advertises same-day appts, one should see this as a red flag. Unfortunately, I was too stupid to.

Upon arriving at the office, you are greeted by the receptionists, who act as though you are a celebrity. While this might be appealing to some, it was unnatural and caught me off guard--their friendliness is so overdone that it loses sincerity & quickly became annoying.

The girl who cleaned my teeth looked at my xrays & started musing "wow" I had a LOT of issues going on, but that she would let the doctor read them. I was scared! Then she said my sinus were close to my teeth, & did I have such & such pain. I said no, & she said "Odd, I've never been wrong". Then she said my teeth were worn down from night grinding, & told me I needed to get a mouth guard. I've never been a teeth grinder, my teeth are short genetically, and don't have pointy edges because of poorly-shaped fillings, not from grinding them. When the doctor came in, I was prepared for the worst, but was told things looked good, but had a tiny cavity on one tooth, & needed a filling on a another replaced. I was so relieved!

I've never had a hygienist playing doctor before! Playing a bad doctor at that!

So I go to check out & set up my next appt & am told my filling replacement was $1,300. I didn't have time to mentally absorb the cost when I'm asked "How would you like to pay for it?" I've NEVER had a dentist ask for payment ahead of work done, & I'm reeling from the $ shock. The dentist had only told me I was getting a filling, she didn't mention a porcelain onlay or discuss options with me. Additionally, when asking a patient how they will pay a fee that you just surprised them with, it is NOT appropriate to have the big overly-done smile on your face. I asked her to check with dentist & see if that was right. The office manager came in & said it was correct, & described the work (which the dentist should have done!) & then she left, & it was again "How would you like to pay for it?" I made the payment & scheduled the work for 2 days later. I was only paying ~300 out of pocket in the end.

The following day I received a phone call and was told my insurance wasn't covering as much as they thought, & I owed another ~$500?I was not given a moment to absorb this additional shock, when I am asked "How would you like to pay for it?". I said (in a very weak voice) "Can't I wait until Friday to pay for it?" & she said "Yes, you can." So Friday, when I went in for the work, I quickly handed my credit card & asked to pay. I couldn't stomach hearing another "How would you like to pay for it?" with that big fake grin.

I've never known a business so obsessed with getting paid. Usually, even the bad ones, focus on what they are doing for you, and your contract agreeing to pay stands. I guess these guys have had too many cases of unhappy patients refusing to pay for the work. This should have been another red flag to me.

The day after I had my work done, I get a letter in the mail, thanking me for the opportunity to meet me. Funny thing though, it was from (and hand-signed by) the other dentist in the office, not the one that did my work! I never met the other dentist! Oops!

And lastly, I didn't calculate out all the fees & % I was paying, because I just tend to trust people??businesses of this type don't give bad service--they need customer satisfaction and return patients. But afterward, when my statements from DeltaDental came, to seal my dissatisfaction further, I find out that they were not a contracted provider for my plan, & I had paid $254 more than if I had the same procedures done through a contracted provider!

My teeth that got fixed still have rough edges which rip my floss. I went in to have them sanded down, but only ended up getting cut and bleeding gums. Both teeth are still sore 2 months later, and I am eagerly looking forward to January when my employer is switching to another dental plan, so that I can have the teeth xrayed & fixed asap.

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3 out of 3 people found this review helpful.

More about Wynn Dental Care - Seaside

Family,cosmetic,general dentist, root canal, veneers,teeth fillings, crowns, implants,dentures. Braces Zoom whitening. Hygienist,orthodontist,children dentist. Gilroy, Morgan Hill, South San Jose,clear Invisalign braces, emergency same day appointment

 

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