In-Shape Health Clubs

★★★★☆

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Sports & Recreation
More choices in Emeryville:
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Diakadi

290 Division St. Suite 200 San Francisco, CA

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Team Tufunga Training

1601 63rd St D Emeryville, CA

3.6667 6
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I used this gym for a few months until I got tired of the dirty, broken down equipment and facilities, bad air circulation, classes that kept getting cancelled or that had people crammed in, and staff that only cares about the initial sale.

Beware of the misleading and vague cancellation clause in your contract! They refused to cancel my membership even after I followed their written cancellation terms (30 days notice and written letter sent via registered mail). They got my cancellation letter but didn't bother to inform me that they were not going to cancel my membership until my initial contract term (12 months) was up. The contract I signed says that I can voluntarily cancel my membership if I follow their procedures. When I called to ask why they were continuing to charge me they said the only way I could cancel is if I died, had a disability or moved in a location where there are no inshape gyms. But according to the contract there is no stipulation under the voluntary cancellation section that the ONLY way one can cancel is if they die, get disabled or move far away! The contract simply states different procedures under those circumstances but NOT that those circumstances are required precondition of voluntary termination.

This is both an illegal practice (not complying with the written terms of the contract) and unethical business practice of misleading new members. I was pushed into this membership by the pushy sales staff. When I asked about cancellation, which they really didn't want to talk about, I was told I could cancel within 5 days with proper notice, or after 5 days with payment of the last 30 days after cancellation.

They LIED!

These guys should be out of business.

1
★☆☆☆☆

I used this gym for a few months until I got tired of the dirty, broken down equipment and facilities, bad air circulation, classes that kept getting cancelled or that had people crammed in, and staff that only cares about the initial sale.

Beware of the misleading and vague cancellation clause in your contract! They refused to cancel my membership even after I followed their written cancellation terms (30 days notice and written letter sent via registered mail). They got my cancellation letter but didn't bother to inform me that they were not going to cancel my membership until my initial contract term (12 months) was up. The contract I signed says that I can voluntarily cancel my membership if I follow their procedures. When I called to ask why they were continuing to charge me they said the only way I could cancel is if I died, had a disability or moved in a location where there are no inshape gyms. But according to the contract there is no stipulation under the voluntary cancellation section that the ONLY way one can cancel is if they die, get disabled or move far away! The contract simply states different procedures under those circumstances but NOT that those circumstances are required precondition of voluntary termination.

This is both an illegal practice (not complying with the written terms of the contract) and unethical business practice of misleading new members. I was pushed into this membership by the pushy sales staff. When I asked about cancellation, which they really didn't want to talk about, I was told I could cancel within 5 days with proper notice, or after 5 days with payment of the last 30 days after cancellation.

They LIED!

These guys should be out of business.

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This gym is the best gym in the world. The customer Service is great. The trainers are there for all their clients and really know what they are talking about. Wonderful strength training and aerobics classes. The instructors stop and really let you know what you need to be doing if you doing something incorrect.
The lighting in there is great. It is just like a home atmosphere. I recommend that you try this gym out as soon as you can. It is wonderful and everyone is so nice.

2
★★★★★

This gym is the best gym in the world. The customer Service is great. The trainers are there for all their clients and really know what they are talking about. Wonderful strength training and aerobics classes. The instructors stop and really let you know what you need to be doing if you doing something incorrect.
The lighting in there is great. It is just like a home atmosphere. I recommend that you try this gym out as soon as you can. It is wonderful and everyone is so nice.

Pros: Awesome gym

Cons: NONE

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I decided to join this gym last August. Immediately after, I got a better offer from my spouse's gym so I switched. Although Mavericks telephoned to confirm my cancellation and assured me that my credit card would not be charged, I was indeed charged. Multiple attempts to correct this have resulted in being directed to staff without the authority to rectify the situation or (mostly empty) promises that someone would get back to me. I've only received one phone call back; in early November an employee telephoned and promised that I would get my refund "soon". It's January and I'm still waiting, so I've filed a complaint. Legal action may be next.

0
★☆☆☆☆

I decided to join this gym last August. Immediately after, I got a better offer from my spouse's gym so I switched. Although Mavericks telephoned to confirm my cancellation and assured me that my credit card would not be charged, I was indeed charged. Multiple attempts to correct this have resulted in being directed to staff without the authority to rectify the situation or (mostly empty) promises that someone would get back to me. I've only received one phone call back; in early November an employee telephoned and promised that I would get my refund "soon". It's January and I'm still waiting, so I've filed a complaint. Legal action may be next.

Cons: Horrid, unresponsive customer service

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I hate working out at a gym that's dark and dusty- this place is great- large windows with a view- lots of fresh air- and they have these great "Big A** Fans"! Their equipement is top notch, neat and organized....nothing is worse than trying to complete your workout but machines are broken and things are missing. My personal trainer is the bomb- she works me hard enough, have seen wonderful results in just 2 months, and i really look forward to our sessions. I truly recommend this gym! All of the trainers are awesome there! This gym just has a nice fun Vibe! Oh- and free parking! I hate getting parking tickets at the gym-

2
★★★★★

I hate working out at a gym that's dark and dusty- this place is great- large windows with a view- lots of fresh air- and they have these great "Big A** Fans"! Their equipement is top notch, neat and organized....nothing is worse than trying to complete your workout but machines are broken and things are missing. My personal trainer is the bomb- she works me hard enough, have seen wonderful results in just 2 months, and i really look forward to our sessions. I truly recommend this gym! All of the trainers are awesome there! This gym just has a nice fun Vibe! Oh- and free parking! I hate getting parking tickets at the gym-

Pros: Location, Equipement, Personal Trainers

Cons: none

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I have been a member of mavericks sports club since a little over a year, and this is the first gym I have stayed at this long ever in my life. Free parking, digital lockers, Several free classes and excellent trainers. The average age of the members here start at around mid-thirtys so thats a huge added benefit. If you are looking for a new gym, this Mavericks is certainly worth it.

2
★★★★★

I have been a member of mavericks sports club since a little over a year, and this is the first gym I have stayed at this long ever in my life. Free parking, digital lockers, Several free classes and excellent trainers. The average age of the members here start at around mid-thirtys so thats a huge added benefit. If you are looking for a new gym, this Mavericks is certainly worth it.

Pros: Pilates/Yoga/Spin

Cons: Needs more clubs

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The old style gym is back with an added flair. They have group training basically allowing the average person to afford personal training at rates less than half the price. These guys are motivators too offering a wide variety of fitness programs including free aerobics. Great parking ,nice staff and clean fresh air with their"big &*^% fans to boot".Two stories of fun right next door to the Emeryville food mart. Anybody who works nearby is nuts not to take advantage of this place. Just call and see. No pressure although they will offer to relieve your pressure by inviting you to try everything out including the personal training . Can't beat it !

2
★★★★★

The old style gym is back with an added flair. They have group training basically allowing the average person to afford personal training at rates less than half the price. These guys are motivators too offering a wide variety of fitness programs including free aerobics. Great parking ,nice staff and clean fresh air with their"big &*^% fans to boot".Two stories of fun right next door to the Emeryville food mart. Anybody who works nearby is nuts not to take advantage of this place. Just call and see. No pressure although they will offer to relieve your pressure by inviting you to try everything out including the personal training . Can't beat it !

Pros: ambience, staff, nice mix

Cons: not another one yet in San Fran

Message from In-Shape Health Clubs

Located at the Emeryville Public Market, our facilities offer easy freeway and Bay Bridge access and plenty of parking; we are also right next door to top notch entertainment, shopping, and dinning.



Our 17,000 square foot fitness environment is one of a kind, design elements include stone, steel, distressed wood, granite and brick - and featuring a 20x20 illuminated color wall.



 

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