Vision Insight Optometry

★★★☆☆
  • 208 Great Mall Dr

    Milpitas, CA 95035

    Map & Directions
  • 408-263-3000

About Vision Insight Optometry

Hours
Mon - Thu, 10am - 9:00pm; Fri, 10am - 9pm; Sat, 10am - 9pm; Sun, 11am - 8pm

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Vision Insight Optometry is truly on of the best choice for anyone. Dr. Linda Thanh and her staffs are knowledgeable and very helpful. I made a same day appointment, got my eye examined, and received my prescription glasses - all in less than an hour! They have a big store with a lot of frames to choose from. Their pricing are also very good. I would definitely refer my families and friends to this place.

5
★★★★★

Vision Insight Optometry is truly on of the best choice for anyone. Dr. Linda Thanh and her staffs are knowledgeable and very helpful. I made a same day appointment, got my eye examined, and received my prescription glasses - all in less than an hour! They have a big store with a lot of frames to choose from. Their pricing are also very good. I would definitely refer my families and friends to this place.

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This place sucks. The eye exam was not thorough. Many places I went to the technicians do the preliminary exams before you actually see the dr such as the peripheral eye exam where you look into this machine and white dots would show up in various areas, and you click if you can see, there are also other tests to see if you are colorblinds, a test where they blow air in your eye etc. This place all they was blow air in my eye and that is it! Then I went to see the dr. who did the exam ok, but when it was time to pick up, I can't see, i can see if i look forward, but when i glance down, i can't see a thing! They said they will fix it by lowering my power, so 2nd time i went to p/u one eye is not as clear as the other and still can not see when i glance down until i tilt my head all the way down. The sales people said that it's normal that I have to tilt my head down to read instead of being able to see clearly when i glance down. Have you heard of anything more ridiculous than that?! They said another dr will check my eyes again if I wait 30min. after the mins passed, i was given another sales clerk to say the dr is busy and i have to reschedule to see the orignial dr. so this will make it my 3rd time going back to this place. Never in my life of wearing glasses have I gone back and forth and still not able to see. This 3rd time if i can't see, i will demand my money back, it was a waste of time. I would not recommend anyone to this place. Sales people are not professional, they don't know what they are doing, all are either high school or 1st yr of college. When i asked them a question about the selection of options for the lenses, they couldn't answer but keep referring to the chart and saying how much i have to pay. All i wanted to know is what kind of coating is best, what is the difference between option a vs b. Either if you are a VSP member or not, i would not go to this place. The only reason i went to this place was that my old eye dr. relocated to a farther location.

1
★☆☆☆☆

This place sucks. The eye exam was not thorough. Many places I went to the technicians do the preliminary exams before you actually see the dr such as the peripheral eye exam where you look into this machine and white dots would show up in various areas, and you click if you can see, there are also other tests to see if you are colorblinds, a test where they blow air in your eye etc. This place all they was blow air in my eye and that is it! Then I went to see the dr. who did the exam ok, but when it was time to pick up, I can't see, i can see if i look forward, but when i glance down, i can't see a thing! They said they will fix it by lowering my power, so 2nd time i went to p/u one eye is not as clear as the other and still can not see when i glance down until i tilt my head all the way down. The sales people said that it's normal that I have to tilt my head down to read instead of being able to see clearly when i glance down. Have you heard of anything more ridiculous than that?! They said another dr will check my eyes again if I wait 30min. after the mins passed, i was given another sales clerk to say the dr is busy and i have to reschedule to see the orignial dr. so this will make it my 3rd time going back to this place. Never in my life of wearing glasses have I gone back and forth and still not able to see. This 3rd time if i can't see, i will demand my money back, it was a waste of time. I would not recommend anyone to this place. Sales people are not professional, they don't know what they are doing, all are either high school or 1st yr of college. When i asked them a question about the selection of options for the lenses, they couldn't answer but keep referring to the chart and saying how much i have to pay. All i wanted to know is what kind of coating is best, what is the difference between option a vs b. Either if you are a VSP member or not, i would not go to this place. The only reason i went to this place was that my old eye dr. relocated to a farther location.

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Best experience I had in a very long time from any optometry office. Doctors were very knowledgeable and friendly. They took time to explain everything to me. The Staffs were very also very friendly and courteous. The store has a huge selection of frames which made it easy to pick the one I liked. Their pricing are also very competitive. I used VSP insurance and it only took 3 days for me to get my glasses even though I was told 5 to 10 days. I was so happy with the service that I brought my whole family there. I would highly recommend this office to anyone!

5
★★★★★

Best experience I had in a very long time from any optometry office. Doctors were very knowledgeable and friendly. They took time to explain everything to me. The Staffs were very also very friendly and courteous. The store has a huge selection of frames which made it easy to pick the one I liked. Their pricing are also very competitive. I used VSP insurance and it only took 3 days for me to get my glasses even though I was told 5 to 10 days. I was so happy with the service that I brought my whole family there. I would highly recommend this office to anyone!

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I used to get my exam and glasses done there every year. Dr. Pham was a friendly knowledgeable doctor who answered all of my questions. The staff member who used to help me out was I believe Micheal. He was nice, VERY funny, and genuinely cared for my all of my concerns and made me feel great about my purchases. So, I thought Vision Insight was a really great place! The next times I came in, some other ladies were helping me out and it seemed like all they cared about was my money and not my concerns! I kept being pushed to buy things I didn't want, by especially Anne....talk about money hungry! Now I go somewhere else where I'm not pressured and where the quality of help I get doesn't depend on the size of my wallet or my degree of attractiveness. I think I even saw the other doctor googly eyed over her hot patient!

2
★★☆☆☆

I used to get my exam and glasses done there every year. Dr. Pham was a friendly knowledgeable doctor who answered all of my questions. The staff member who used to help me out was I believe Micheal. He was nice, VERY funny, and genuinely cared for my all of my concerns and made me feel great about my purchases. So, I thought Vision Insight was a really great place! The next times I came in, some other ladies were helping me out and it seemed like all they cared about was my money and not my concerns! I kept being pushed to buy things I didn't want, by especially Anne....talk about money hungry! Now I go somewhere else where I'm not pressured and where the quality of help I get doesn't depend on the size of my wallet or my degree of attractiveness. I think I even saw the other doctor googly eyed over her hot patient!

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Was hoping for quick appoinment and these guys exceeded my expectations. Dr. Pham was extrememly thorough, and very knowledgeable, the prices were very competitive. I highly recommend their services, I was in and out in an hour with a new prescription for contacts and glasses. Fantastic!

Peter

5
★★★★★

Was hoping for quick appoinment and these guys exceeded my expectations. Dr. Pham was extrememly thorough, and very knowledgeable, the prices were very competitive. I highly recommend their services, I was in and out in an hour with a new prescription for contacts and glasses. Fantastic!

Peter

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0 out of 1 people found this review helpful.

.

Very poor eye exams. I couldn't see perfectly at the end of my eye exam, especially with one of my eyes. I told her and she said "that's okay as long as you can see with both eyes" that was absolutely unprofessional. I was also getting contacts at the time. I don't know if it's normal to charge someone extra for the eye exam fee because it's their first time, anyway the lady that was supposed to teach me was VERY rude.

1
★☆☆☆☆

Very poor eye exams. I couldn't see perfectly at the end of my eye exam, especially with one of my eyes. I told her and she said "that's okay as long as you can see with both eyes" that was absolutely unprofessional. I was also getting contacts at the time. I don't know if it's normal to charge someone extra for the eye exam fee because it's their first time, anyway the lady that was supposed to teach me was VERY rude.

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This place is one of the best Optometry offices I've been too in a long time. The doctors there were great, they took the time to thoroughly do my exam along with my wife and kids and answered any concerns I had with my vision. The staff there was very friendly and knowledgable which i really appreciated. They helped me with everything from A to Z! Their frame selection is very big and affordable so there is something for everyone. I would recommend this place to anyone in the bay area because it is located in the Great Mall and very convenient because they take walk-in appointments on the spot. I've moved to San Francisco since my first visit in 2003 and continue to take my family there every year for eye exams. The service is great and the turn around time for glasses is really fast!

5
★★★★★

This place is one of the best Optometry offices I've been too in a long time. The doctors there were great, they took the time to thoroughly do my exam along with my wife and kids and answered any concerns I had with my vision. The staff there was very friendly and knowledgable which i really appreciated. They helped me with everything from A to Z! Their frame selection is very big and affordable so there is something for everyone. I would recommend this place to anyone in the bay area because it is located in the Great Mall and very convenient because they take walk-in appointments on the spot. I've moved to San Francisco since my first visit in 2003 and continue to take my family there every year for eye exams. The service is great and the turn around time for glasses is really fast!

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0 out of 1 people found this review helpful.

.

Vision Insight Optometry is located in the Great Mall of the Bay Area. The first and last time I visited this place was because of an emergency. I was leaving town and needed contacts and my employee vision plan recently changed, so I could no longer afford to go to my usual optometrist. Eventhough I made a same day appointment, I was quickly bumped to waiting longer, when a walk in customer came in inquiring about high end designer sunglasses. I waited 30 minutes for a 5 minute eye exam. Dr. Jammy Dizon was lousy! This was suppose to be my annual eye exam. He performed the entire exam while I wore my current contacts. I asked him if I should remove them and he kept insisting it wasn't necessary. He didn't check my peripheral vision, blow air into my eyes, nor did he dilate my eyes. On top of this, when I told him I was content with my usual contacts, he recommended a new style that costs more and includes a rebate that I have to send in to receive the remaining half of my prescription. As I tried on the contacts, he left the room for about 5 minutes. When he returned he said the exam was done! He didn't bother asking how the new contacts felt or checking them. When I questioned him about this, he remarked, "Walk around the mall for half an hour and if they bother you come back." When it came time for me to sign the bill, I questioned why my insurance was being billed $55 for a "fitting fee" when the Dr. did nothing. The secretary said I had to sign the bill in order for me to leave with my new contacts. I will never recommend Vision Insight Optometry or its doctor's to anyone.

PROS:
CONS: MONEY HUNGRY, RUDE, INCOMPLETE & POOR EYE EXAMS

1
★☆☆☆☆

Vision Insight Optometry is located in the Great Mall of the Bay Area. The first and last time I visited this place was because of an emergency. I was leaving town and needed contacts and my employee vision plan recently changed, so I could no longer afford to go to my usual optometrist. Eventhough I made a same day appointment, I was quickly bumped to waiting longer, when a walk in customer came in inquiring about high end designer sunglasses. I waited 30 minutes for a 5 minute eye exam. Dr. Jammy Dizon was lousy! This was suppose to be my annual eye exam. He performed the entire exam while I wore my current contacts. I asked him if I should remove them and he kept insisting it wasn't necessary. He didn't check my peripheral vision, blow air into my eyes, nor did he dilate my eyes. On top of this, when I told him I was content with my usual contacts, he recommended a new style that costs more and includes a rebate that I have to send in to receive the remaining half of my prescription. As I tried on the contacts, he left the room for about 5 minutes. When he returned he said the exam was done! He didn't bother asking how the new contacts felt or checking them. When I questioned him about this, he remarked, "Walk around the mall for half an hour and if they bother you come back." When it came time for me to sign the bill, I questioned why my insurance was being billed $55 for a "fitting fee" when the Dr. did nothing. The secretary said I had to sign the bill in order for me to leave with my new contacts. I will never recommend Vision Insight Optometry or its doctor's to anyone.

PROS:
CONS: MONEY HUNGRY, RUDE, INCOMPLETE & POOR EYE EXAMS

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