Fast Water Heater Co

★★★★☆

About Fast Water Heater Co

Categories
  • Household Appliances
Details
  • Water Heaters

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Got rerouted to Fast Water Heater through calling Home Depot 800 number for Water Heater Installation. I called on a Monday morning around 9 and was given an appointment for that afternoon. The installer arrived within given 2 hour window.

The complete installation was done in two hours. The installer did a neat job and cleaned up before he left. He went through everything that he has done which includes all the things needed to bring the installation up to the California code.

PLAN AHEAD. Find out what is your city's code for water heaters installation. It will save you from sticker shock. The installer does not know all cities' code so they will go with California code and will install a few things($$$) that you may not need. My total installation cost doubled the initial estimate.

3
★★★☆☆

Got rerouted to Fast Water Heater through calling Home Depot 800 number for Water Heater Installation. I called on a Monday morning around 9 and was given an appointment for that afternoon. The installer arrived within given 2 hour window.

The complete installation was done in two hours. The installer did a neat job and cleaned up before he left. He went through everything that he has done which includes all the things needed to bring the installation up to the California code.

PLAN AHEAD. Find out what is your city's code for water heaters installation. It will save you from sticker shock. The installer does not know all cities' code so they will go with California code and will install a few things($$$) that you may not need. My total installation cost doubled the initial estimate.

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Fast response and good work. Quote should include estimate of costs to bring up to code, as actual price was double the initial quote.

3
★★★☆☆

Fast response and good work. Quote should include estimate of costs to bring up to code, as actual price was double the initial quote.

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Our home water heaters were 13 years old and started making loud popping noises and releasing rust in the hot water.

Fast Water Heater was a great experience and I highly recommend them.

From the time I first contacted them, they arrived at our home within 2 days for a thorough inspection and estimate. After checking other vendors, I selected them because they were very knowledgeable, courteous, and competitive.

2 days later, they arrived at my home at the time scheduled, installed both water heaters, and were very courteous in making sure we understood how to operate them and answered all our questions.

We now enjoy clean, hot water, and noise free.

4
★★★★☆

Our home water heaters were 13 years old and started making loud popping noises and releasing rust in the hot water.

Fast Water Heater was a great experience and I highly recommend them.

From the time I first contacted them, they arrived at our home within 2 days for a thorough inspection and estimate. After checking other vendors, I selected them because they were very knowledgeable, courteous, and competitive.

2 days later, they arrived at my home at the time scheduled, installed both water heaters, and were very courteous in making sure we understood how to operate them and answered all our questions.

We now enjoy clean, hot water, and noise free.

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We found Fast Water Heater through Home Depot. Fast called within 24 hours and gave me a quote for both a tank and tankless water heater. I asked that they come prepared for either and we would make a decision based on the actual quote for our project. Appointment for 9-11AM in two days.

The contractor called 15 minutes to 11 to say he was running late and arrived around noon. His quotes were significantly higher than what they told us on the phone, so we chose the cheaper tank model.

Just so other homeowners are prepared, here's a general breakdown on the costs.

$558 cost of water heater at Home Depot
$929, the quote we received from Fast for a tank water heater including installation, taxes, etc.
$214 permit fee for San Jose, we were told we would pay in addition to the installation
$? additional costs we were told we might have to pay to bring the installation up to code (updated strapping etc.)
Total expected cost: $1143 plus a couple hundred max to install updated support and replace some connectors.

Total actual cost $1610.73

The tankless water heater had an estimate, installed, of $2769. Once the contractor added the cost of bringing a larger gas line from the meter and other miscellaneous costs, we were looking at $4714.41.

Bottom line: The estimates you get on the phone are far from what you'll actually pay. I'd give them a "C" on the cost because of the significant difference, but not an "F" because I've asked another company for a quote and received one in a similar to the total we actually paid.

Negative point: When I made the appointment I specifically chose a model that had a 12-year warranty. The contractor installed an inferior model for $70 less. I didn't notice this until the day after. We were charged the appropriate price. I guess he installed what he had on his truck.

Positive point: The contractor was professional and knowledgeable about water heaters. I've come across some truly awful contractors over the years and a few good ones. George was one of the best.

3
★★★☆☆

We found Fast Water Heater through Home Depot. Fast called within 24 hours and gave me a quote for both a tank and tankless water heater. I asked that they come prepared for either and we would make a decision based on the actual quote for our project. Appointment for 9-11AM in two days.

The contractor called 15 minutes to 11 to say he was running late and arrived around noon. His quotes were significantly higher than what they told us on the phone, so we chose the cheaper tank model.

Just so other homeowners are prepared, here's a general breakdown on the costs.

$558 cost of water heater at Home Depot
$929, the quote we received from Fast for a tank water heater including installation, taxes, etc.
$214 permit fee for San Jose, we were told we would pay in addition to the installation
$? additional costs we were told we might have to pay to bring the installation up to code (updated strapping etc.)
Total expected cost: $1143 plus a couple hundred max to install updated support and replace some connectors.

Total actual cost $1610.73

The tankless water heater had an estimate, installed, of $2769. Once the contractor added the cost of bringing a larger gas line from the meter and other miscellaneous costs, we were looking at $4714.41.

Bottom line: The estimates you get on the phone are far from what you'll actually pay. I'd give them a "C" on the cost because of the significant difference, but not an "F" because I've asked another company for a quote and received one in a similar to the total we actually paid.

Negative point: When I made the appointment I specifically chose a model that had a 12-year warranty. The contractor installed an inferior model for $70 less. I didn't notice this until the day after. We were charged the appropriate price. I guess he installed what he had on his truck.

Positive point: The contractor was professional and knowledgeable about water heaters. I've come across some truly awful contractors over the years and a few good ones. George was one of the best.

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As their name implies, they are fast! However price is still low. Very professional installation crew.

5
★★★★★

As their name implies, they are fast! However price is still low. Very professional installation crew.

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