Roto-Rooter Plumbing & Drain

★★★☆☆

About Roto-Rooter Plumbing & Drain

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Home Construction & Remodeling

Home Construction & Remodeling
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Bobs 1 Sewer & Drain

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2.5 2
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Find another plumber!! Rotorooter missed their appointment and when they finally did come out to unclog my main sewer line they told me the line was broken and that was the reason for the clog. That it was broken under my deck and that the deck needed to be removed to access the pipe. Long story short: the pipe was not broken, it was still mostly clogged from their inadequate cleaning job, and they refused to accept responsibility for their wrong diagnosis. Oh yeah, and they let raw sewage fall from the sewer line into my sump pump basin which promptly resulted in raw sewage being pumped into my yard--YUCK! I can't recommend strongly enough going with another company--their wrong diagnosis lead to a $3000+ bill to fix my deck on top of the $3000+ estimate they gave me to replace the "broken" (aka not broken) pipe.

1
★☆☆☆☆

Find another plumber!! Rotorooter missed their appointment and when they finally did come out to unclog my main sewer line they told me the line was broken and that was the reason for the clog. That it was broken under my deck and that the deck needed to be removed to access the pipe. Long story short: the pipe was not broken, it was still mostly clogged from their inadequate cleaning job, and they refused to accept responsibility for their wrong diagnosis. Oh yeah, and they let raw sewage fall from the sewer line into my sump pump basin which promptly resulted in raw sewage being pumped into my yard--YUCK! I can't recommend strongly enough going with another company--their wrong diagnosis lead to a $3000+ bill to fix my deck on top of the $3000+ estimate they gave me to replace the "broken" (aka not broken) pipe.

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Joe Galipeau was my technician, and he did he an outstanding job fixing our system. Friendly, courteous and helpful. The price seemed a bit steep -- $430 -- to clear the system of some baby wipes, but the system was cleared in under two hours.

4
★★★★☆

Joe Galipeau was my technician, and he did he an outstanding job fixing our system. Friendly, courteous and helpful. The price seemed a bit steep -- $430 -- to clear the system of some baby wipes, but the system was cleared in under two hours.

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